Service Designer

  • Experis IT
  • City, London
  • Oct 09, 2025
Contractor Telecommunications

Job Description

Service Designer

8 months

Remote

Active SC security clearance required

Inside IR35 - Umbrella only

  • Conduct user research and stakeholder interviews
  • Map service journeys and identify pain points
  • Design service blueprints and prototypes
  • Collaborate with cross-functional teams to implement service improvements
  • Advocate for user-centred design across the organisation
  • Strong facilitation and workshop skills
  • Experience with service design tools (eg, Miro, Smaply)
  • Ability to translate insights into actionable design solutions
  • Understanding of systems thinking and design thinking methodologies
  • Excellent communication and storytelling abilities

If you are interested in the role please apply!