Job Description
The Telesales Manager will be responsible for leading and motivate a dynamic telesales team within a fast-paced contact centre environment. Your primary focus will be to drive high-performance sales results through effective team management, coaching, and strategic goal-setting. You will oversee daily operations, monitor key performance metrics, and implement initiatives to enhance productivity and consumer engagement.
Client Details
The client we are working with are a highly reputable brand within the financial services industry, known for its outreach & clientele priority. This role will play direct involvement with the brand's consumer engagement & will take the forefront in how the sales floor will strategically plans and drives proactivity to deliver exceptional results and build lasting customer relationships.
Description
The successful candidate will take responsibility of:
- Developing and implementing strategic sales plans to maximise consumer engagement and conversion rates.
- Monitoring team performance through key metrics and provide regular coaching and feedback.
- Playing a pivotal part in driving sales engagement & building a strong internal culture through team incentives, sales cultivation, & collaboration.
- Fostering a positive, high-performance culture focused on continuous improvement with an involvement with training boot-camps, off-site learning days, & 1-to-1 coaching.
- Oversee daily sales floor operations to ensure efficient workflow and adherence to company standards.
- Collaborating with senior management to align sales strategies with broader business objectives.
- Identifying training needs and coordinate ongoing development programs for team members.
- Managing pipeline and forecast sales activity to support business growth and planning.
- Developing and execute sales plans to meet business objectives.
Profile
The successful candidate should have:
- Ideally proven experience within a highly regulated & compliance environment.
- Strong leadership and motivational skills through hands on sales experience.
- Strong moral customer centricity.
- Eagerness with data driven results & personal achievements.
- Possesses a thorough understanding of industry regulations and compliance requirements, ensuring all sales activities adhere to legal and ethical standards.
- Demonstration of genuine enthusiasm and a results-driven mindset, consistently motivated to achieve targets while fostering a culture of teamwork and collective success.
Job Offer
- Competitive salary of 31,000 - 35,000 per annum DOE.
- Uncapped commission with an average earning OTE of 60k.
- 25 days holiday + bank holidays.
- Enhanced pension scheme.
- Communal perks & incentives.
- New collaborative office spaces.
- Physical & mental wellbeing programmes.
- Discounted car parking facilities.
- Gym & bike schemes.
