ECommerce & Digital Coordinator

ECommerce & Digital Coordinator , Frimley: A leading leisure brand is seeking a Digital and Ecommerce Administrator to support its online operations. This role offers a blend of technical, creative, and commercial responsibilities, ideal for someone passionate about digital retail and brand growth.

Client Details

ECommerce & Digital Coordinator, Frimley: The hiring company is a well-regarded organisation within the retail industry, known for its commitment to providing exceptional customer experiences. As a small-sized company, they maintain a close-knit team and a collaborative working environment.

Description

ECommerce & Digital Coordinator, Frimley:

• Manage and respond to customer service enquiries through digital channels.
• Assist in maintaining the company's eCommerce platform, ensuring accurate product listings and content updates.
• Collaborate with internal teams to improve the online shopping experience.
• Work closely with customer service, sales and finance teams to ensure success of Ecommerce channels
• Monitor customer feedback and provide actionable insights to enhance service delivery.
• Support the implementation of digital marketing initiatives to drive online sales.
• Analyse website performance data and suggest improvements.
• Ensure all customer interactions are logged and resolved in a timely manner.
• Stay updated on eCommerce and digital trends within the retail sector.

Profile

A successful ECommerce & Digital professional should have:

• Previous experience in customer service, sales administration or eCommerce roles.
• Potentially be a graduate with a Business or Marketing Degree
• Knowledge of digital tools and platforms commonly used in the retail industry.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in managing and analysing website data.
• Excellent written and verbal communication skills.
• A passion for improving the digital customer experience.

Looking for an office based role (this one is NOT Hybrid) where you have a fun team and lots of people to learn from and help grow your career.

Unfortunately no sponsorship is available for this role and a visa with under 24 months would not be suitable for this permanent position.

Job Offer

• Competitive salary of 25,000 to 28,000 per year, based on experience.
• Permanent role within a supportive and collaborative work environment.
• Opportunities for professional growth within the retail sector.
• Convenient location in Frimley with accessible transport links.
• A chance to contribute to a growing eCommerce and digital team.

If you're looking to further your career in the retail industry and take on an exciting challenge in Frimley, we encourage you to apply today