Senior Project Support Officer

Telent are looking for a Senior level Project Support Officer to join the Infrastructure Services division due to an increase of works within the Fibre world (Fibre Installs and Civils, Openreach Networks).

This Senior Project Support Officer role will see you work in a hybrid fashion, attending our Chorley office (PR7 3JP) at least 1 day per month, attend the subcontractor / client site in Leeds at least 1 day per week, AND working from home.

The ideal candidate will be based in the Yorkshire / Northern regions, and will be flexible to travel to the Chorley office and client / subcontractor office when required. Full UK driving license is highly recommended.

From Coordinating important documentation, data and reporting, through to monitoring costs, budgets, creating estimates, and analysing spend, you'll help keep the Openreach build project in the Northern region running smoothly and ensure that they are commercially controlled.

If you thrive in a fast-paced environment and enjoy balancing detail with the bigger picture, this Senior Project Support Officer role could be for you.

Senior Support Project Officer - What you'll do:

• Provide project support across multiple programmes, including scheduling, governance, and reporting.
• Collate, analyse, and report on costs, ensuring projects remain within defined budgets.
• Perform Cost Analysis on multiple workstreams to manage budgets, spend, profit margins and identify and manage risks.
• Create and validate estimates for suppliers, ensuring governance and compliance.
• Maintain project documentation, evidence, and audit trails in line with company standards.
• Familiarity with Microsoft Projects / MS Projects, and comfortable with Microsoft Excel (pivot tables, formulas and VLOOKUP / V-LOOKUP)
• Interrogate and analyse data from systems such as SOLO, Connect, or CT Mobile.
• Support risk, issue, and change management processes.
• Assist project managers with financial forecasting and budget control.
• Act as a key point of contact for stakeholders, ensuring clear and timely communication.
• Drive continuous improvement across both project support and financial management processes.

Senior Support Project Officer - Who you are:

As a Senior Project Support Officer, you're an analytical and detail-focused professional with strong organisational skills. You'll bring experience in project support, PMO, or cost analysis, ideally within the Fibre / Telecommunications / Telecoms sector. Being comfortable having discussions around budgets, costs, margins and think commercially whilst marrying this with strong Project Coordination skills is key. We are open to backgrounds in infrastructure, civils, or other technology environments. You will also be comfortable working with both financial data and project processes, and confident at engaging stakeholders at all levels, and spotting risks, issues, or acting on opportunities early.

Senior Support Project Officer - Key requirements:

• Experience in project support, PMO, cost control, or financial analysis / cost analysis.
• Strong knowledge of project governance, reporting, and budget management.
• Excellent IT skills, particularly using Microsoft Projects (desirable), Microsoft Excel, PowerPoint, and Office suite.
• Experience with works order management systems (e.g., SOLO, Connect, CT Mobile).
• Strong document management and audit trail skills.
• Good solid Coordination skills.
• Desirable: APM/PRINCE2 Foundation or equivalent.
• Desirable: experience with reporting tools such as Power BI or Qlik.
• Background in Fibre, Telecoms, civils, infrastructure, or technology advantageous.
• Holder of a full UK driving license.

What we offer:

A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme.
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

Learn more about Telent:
We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility.