We're looking for a proactive Financial Planning Administrator with at least 3 years' experience in financial services and strong client-facing skills. You'll support advisers and paraplanners in delivering excellent client service across pensions, investments, life assurance, and mortgages.
Key Requirements - Minimum CF1 (or equivalent) qualification
- Strong knowledge of financial products (pensions, investments, protection, mortgages)
- Experienced using Intelligent Office (IO), Quilter, abrdn, and Elevate
- Confident working independently and as part of a team
- Excellent communication and customer service skills
- Organised, detail-oriented, and able to manage deadlines
- Proficient in Microsoft Word; basic Excel knowledge
Responsibilities - Admin support for sales and client review processes
- Communicate with clients via phone, email, and letters
- Maintain accurate records on back-office systems
- Process new business applications and fund switches
- Keep investment reviews up to date
- Ensure compliance with internal and FCA standards
- Support paraplanners by preparing documentation for suitability reports
- Complete quarterly compliance training
Benefits - Competitive salary based on experience
- Non-contributory pension & private medical insurance
- Full support for exams, study leave, and CPD
- Ongoing training on systems and financial products
Free ParkingOffice based, Godalming£30,000 - £35,000For more details please apply or contact Tegan at Dynamite Recruitment