Business Analyst

  • Gold Group
  • Croydon, London
  • Oct 15, 2025
Full time Telecommunications Management

Job Description


Business Analyst
Croydon, Surrey - South London
Hybrid working - 2 days pw in the office

Business analyst needed for our award winning client based in Croydon, who are looking to employ an experienced technical Business Analyst to join their fast-paced technology department bridging the gap between business needs and technical implementation, with an in-depth knowledge of business analysis, Ecommerce, Website technologies, data, developing User stories, strong understanding of Agile/Scrum, Jira, Confluence, Gherkin.

Salary expectation for the successful Business analyst:

Salary: c 50,000 - per annum
25 day's holiday
Pension Plan
Hybrid Working - 2 days per week
Flexible working hours

Some of the main duties of the Business analyst will include:

Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria
Analyse business processes and identify opportunities for improvement
Develop user stories and acceptance criteria for project deliverables
Participate in user testing and provide feedback to development teams
Document project requirements and specifications in a consistent and organised manner
Stay up-to-date on industry trends and best practices in travel technology

In order to be the successful Business Analyst and have a chance to gain such an exciting opportunity you will ideally need to have the following:

Minimum 3-5 years of experience in a business analysis or Product management role
Strong understanding of Agile project methodologies (e.g., Scrum, Kanban)
Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Proven ability to work independently and manage multiple priorities effectively
Advanced analytical and problem-solving skills
Strong attention to detail and accuracy
Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence)
Experience with software development methodologies (e.g., Waterfall, Agile)
Understanding of data analytics and visualisation tools is a plus
Experience/understanding of Data Mapping
Comfortable presenting ideas to stakeholders
Experience of working alongside/in development teams
Experience of retail ecommerce is an advantage

This really is a fantastic opportunity for a Business Analyst to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.