HR Operations Manager

  • Gleeson Recruitment Group
  • City, Birmingham
  • Oct 16, 2025
Full time HR / Recruitment

Job Description

HR Operations Manager - Reputable Law Firm

Full Time, Permanent 2 days a week in office (Hybrid) - 45K to 55K

A renowned law firm based in the heart of Birmingham are seeking a creative thinker to help lead their HR team through their next phases of development and beyond! The successful HR Operations Lead will report directly into a Senior HR Manager and will oversee a close knit HR team will full strategic and operational management. You will have a proven track record within a HR Operational Lead or HR Team Leader role and love solving problems and coming up with solutions and more efficient ways of working. This is a truly unique opportunity for someone who has ideally worked in a similar role within Professional Services settings such as Property, Finance, Legal or Construction and is keen to make their mark on a highly reputable and growing firm.

Day to day duties may include:

  • Manage a team of HR Administrators, HR Advisors and HR Business Partners with all coaching, mentoring and career development, recruitment and performance related management
  • Championing and ensuring high levels of service delivery across the business function, monitoring and flagging SLA's
  • Utilising HR related Data to help drive process and implement more efficient ways of working
  • Leading with the transition to a new HRIS
  • Leading on HR related projects across the team
  • Acting as a spokesperson for the business unit and building relationships with key members of the SLT
  • Manage workflow across the team and supporting with the employee lifecycle where needed
  • Oversee the team in a strategic way that enables process improvement and identifying skills gaps and better ways of working

The successful HR Operations Manager will have a strong HR background from within professional services, ideally from within a PLC environment and ideally have a CIPD level 7 (or similar). You will be used to working in fast paced, professional and multilayered organisations and be adapt and be a key champion for change. People will be at the centre of everything you do but you must also be comfortable with utilising data and MI reports to help with the decision making process. Prior people management experience from within a HR related role is key for this role.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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