Indian Subcontinent Travel Specialist

Do you have experience of tailor-making holidays to India, Sri Lanka, Indonesia and other Southeast Asian countries? We are excited to be working with a well-established, family-owned tour operator who deliver high levels of service, delivering bespoke itineraries based on personal experiences. They are recruiting for an experienced, passionate and self-motivated Travel Expert to join their successful team.

Job Description:
Designing high quality, tailor-made itineraries for a wide range of travellers
Converting warm sales leads via email and telephone
As a Travel expert you will be responsible for the full sales process including planning, costing, refining and confirming itineraries, through to post-travel communications
You will be required to present high quality travel itineraries that are specifically customised to the client's unique requirements
Delivery of exceptional client service at all stages of the sales process
Dealing with enquiries by telephone and email
Identifying and meeting customers' needs by providing exceptional customer service at all times
Confirm bookings and invoice the customer
Processing bookings, finalising tours to ensure everything is in place
Follow up on feedback post-trip
Maintain customer records
Support website maintenance & development to ensure our products are marketed professionally and effectively
Support social media campaigns to promote offers, generate customer engagement and sales leads
Assist with development of tours, coordinating with overseas suppliers and UK organisations
Participate in promotional events and activities
Effectively perform administrative duties
Willingness to participate in training appropriate to own development

About you:
You will be a dynamic individual with a can-do attitude and passion for travel. Happy working independently whilst also contributing to the team. You will have past experience of selling the Indian Subcontinent/Indian Ocean within Tour Operations
Excellent knowledge of Microsoft Office software (Word, Excel and Outlook).
Attention to detail is vital, as is the ability to follow through with all aspects of the holiday arrangements once a sale is confirmed.
Applicants must have a track record of exceptional sales performance within a tour operator environment.

The Package:
Competitive salary depending on experience
Sales related and company wide bonus scheme
Normal office hours - no weekends
Friendly working environment
Company events
Opportunities to travel overseas

Interested?
Please follow the instructions to apply and attach your CV; this vacancy is being managed by Gemma Thelwell on (phone number removed) (url removed)