Job Description
School Reception & Administration Officer - Dewsbury Area
Are you a warm, professional, and highly organised individual with a passion for delivering outstanding customer service in an educational setting?
A well-regarded school in the Dewsbury area is seeking a confident and capable Reception & Administration Officer to join their front-office team. This is a fantastic opportunity for someone who thrives in a busy, people-facing role and enjoys being the welcoming face of a school.
Key Responsibilities:
- Serve as the first point of contact for visitors, parents, and staff - in person, via phone, and email.
- Manage daily administrative tasks including attendance registers, medication records, and resource ordering.
- Maintain confidentiality and professionalism while handling sensitive information.
- Support the wider school team with data entry, filing, and communication tasks.
- Use school systems such as BromCom or similar MIS platforms (training can be provided).
Ideal Candidate Profile:
- Previous experience in a school office or similar customer-facing administrative role.
- Excellent communication and interpersonal skills - able to engage with children, parents, and professionals alike.
- Strong organisational abilities and attention to detail.
- Comfortable handling challenging situations with diplomacy and empathy.
- Proficient in Microsoft Office and confident using digital systems.
- A proactive, positive attitude and a genuine commitment to supporting the school community.
Desirable Skills & Experience:
- Experience with educational data systems (e.g., BromCom, Moodle).
- Background in healthcare, education, or customer service environments.
- Knowledge of safeguarding and school policies (training will be provided).
This role is perfect for someone who brings warmth, professionalism, and a solution-focused mindset to their work - someone who can make a real difference in the day-to-day running of a school.
