Service Manager

  • Hays Construction and Property
  • Oct 21, 2025
Full time Other

Job Description

Your new company
We are seeking a proactive and skilled Service Manager to lead and develop vital services supporting families affected by a loved one's alcohol or drug use. This is a unique opportunity to join a well-established Glasgow-based charity and play a key role in shaping the future of family support in the addiction recovery sector.
Your new role

  • Lead the day-to-day operations of the service, ensuring high-quality delivery.
  • Manage and support a dedicated team of staff and volunteers.
  • Oversee financial controls and manage budgets
  • Develop strategic partnerships with commissioners, health and social care stakeholders.
  • Prepare reports for funders and the Board, ensuring transparency and accountability.
  • Promote resilience and wellbeing among families through tailored support services.

What you'll need to succeed

  • Proven experience in service management, ideally within the voluntary sector.
  • Strong understanding of the impact of addiction on families.
  • Excellent organisational, leadership, and communication skills.
  • Experience in financial oversight and reporting.


What you'll get in return

  • Permanent contract
  • Competitive Salary
  • Generous annual leave entitlement, including public holidays.
  • Pension contributions in line with statutory requirements.
  • Flexible working arrangements, including potential for hybrid working.
  • Supportive team culture with regular supervision and peer support.
  • Professional development opportunities, including access to training and external courses.
  • Employee wellbeing initiatives, such as mental health support and counselling access.
  • Opportunities to influence service development and contribute to strategic planning.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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