Housing support worker

Job Type:Housing Support Worker
Location: Southend (covering Southend and Essex as required)
Job Type: Temporary to Permanent
Hours: Monday to Friday - Shifts 8am-4pm and 2pm-10pm (occasional Saturday with a day off during the week)
Hourly Rate: £14.61
Start Date: Immediate / Urgent Start
DBS Required: Yes - Enhanced with POVA

About the Role:

We are seeking a reliable and compassionate Housing Support Worker to join our team, covering a caseload of supported accommodation properties across Southend and Essex. This role combines property upkeep with hands-on housing support ensuring that residents receive the practical and emotional assistance they need while maintaining a safe and compliant environment.

Key Responsibilities:

• Conduct fire safety checks and monthly property inspections, ensuring compliance with health and safety regulations.
• Provide housing-related support to residents, helping them maintain their tenancies and develop independent living skills.
• Support residents in accessing external services, benefits, and community resources.
• Carry out light cleaning, maintenance, and general property upkeep.
• Record and report incidents, safeguarding concerns, and maintenance issues promptly.
• Promote a positive, respectful, and safe living environment.
• Work collaboratively with other team members and external agencies.
• Travel between sites across Southend and Essex as required.
• Participate in a shift rota (8am-4pm / 2pm-10pm) with occasional Saturdays.

Requirements:

• Enhanced DBS with POVA (required before start).
• Full UK driving licence and access to a vehicle (essential).
• Previous experience working in supported housing, social care, or housing management roles.
• Strong understanding of safeguarding, confidentiality, and professional boundaries.
• Knowledge of housing legislation, tenancy sustainment, and support planning.
• Excellent communication, interpersonal, and record-keeping skills.
• Ability to manage a varied caseload and work independently across multiple sites.
• Flexible, proactive, and empathetic approach to working with vulnerable individuals.

Benefits:

• Competitive hourly rate.
• Mileage allowance.
• Opportunity for temp-to-perm progression.
• Supportive management team and opportunities for professional development.