Assistant Branch Manager

Assistant Branch Manager position based in Leicester working for a bank. This role is full time and permanent managing 2 people.

Client Details

My client is a bank who is looking for an Assistant Branch Manager based in their Leicester branch.

Description

• Supervise day-to-day branch operations and ensure smooth workflow.
• Act as the second-in-command and provide cover for the Branch Head during absence.
• Act as Compliance Champion and promote a culture of compliance within the branch.
• Assist in generating loan proposals and mobilising fresh deposits to support business growth.
• Oversee all deposit-related activities and ensure timely processing.
• Maintain and monitor staff personal records and leave schedules.
• Handle customer complaints and ensure prompt resolution.
• Respond to Financial Crime Team queries and take necessary actions.
• Ensure compliance issues are discussed regularly and staff are trained accordingly.
• Act as the first point of contact for day-to-day compliance matters.
• Escalate compliance concerns to the Compliance Department as needed.
• Check and supervise inward postal mail.
• Monitor and respond to emails received at branch mail id.
• Supervise inward clearing and direct debit transactions.
• Maintain joint custody of cash and ensure secure handling.
• Prepare and submit monthly statements to Head Office.
• Authorise and supervise daily transactions, account openings, and remittances.
• Sign drafts and pay orders as second signatory.
• Submit daily and weekly reports to Head Office.
• Drive business development and market bank products.
• Open and maintain Company/Trust accounts.
• Monitor premium deposit accounts and ensure timely dispatch of deposit receipts.
• Supervise settlement of deceased claim cases.
• Coordinate with Back Office and resolve queries.
• Review and approve onboarding of new clients.
• Ensure compliance with DAC6 guidelines.
• Supervise daily control reports as per bank guidelines.

Profile

• Strong understanding of UK retail banking operations, KYC, AML, and risk controls.
• Proven ability to lead and manage branch operations staff effectively.
• Skilled in business development and driving branch growth.
• Effective team player with coaching and mentoring capabilities.
• Experienced in banking operations and regulatory compliance.
• Knowledgeable in financial crime prevention and risk management.
• Excellent communication and customer service skills.
• Strong leadership with proficiency in reporting and documentation.
• Can commute to Leicester Monday to Friday

Job Offer

• Monday to Friday 09:00 - 17:30
• Opportunity for progression
• 25 days annual leave plus half a day for birthday
• Private medical insurance
• Assistant Branch Manager