Transport Planner

Transport Planner

Archers Transport is a well-established, family-run business that s been moving with the times since 1972. They specialise in transporting forklifts, plant machinery, event equipment, building products, and general haulage across the UK.With over 50 years of experience, they ve built a solid reputation for reliability, fairness, and exceptional customer care. They work hard, adapt fast, and always aim to do the right thing for their team and their customers.

Role Summary

They re looking for a proactive and organised Transport Planner to join their busy team. Reporting directly to the Transport Manager, you ll play a key role in the day-to-day running of our operations handling customer enquiries, securing new work, preparing quotes, planning vehicle and driver schedules, and ensuring everything runs smoothly and profitably.

This is a hands-on, customer-facing role where your communication and decision-making will directly impact our success. If you thrive under pressure, enjoy problem-solving, and love the buzz of a busy transport office we want to hear from you.

Key Responsibilities

• Respond promptly to customer enquiries via phone and email, providing accurate and competitive pricing
• Build and maintain strong, lasting relationships with customers people buy from people
• Plan and allocate jobs efficiently using available vehicle and driver resources
• Monitor ongoing jobs and support drivers throughout the day
• Ensure jobs are completed on time and meet customer expectations
• Communicate clearly and professionally with customers and drivers
• Stay calm and focused in a fast-moving environment
• Maintain high standards of organisation, accuracy, and follow-through

Essential Skills & Qualities

• Strong numeracy and commercial awareness confident with pricing and cost control
• Methodical and detail-oriented, with a problem-solving mindset
• Proficient in Microsoft Excel and Word
• Highly organised and able to prioritise effectively under pressure
• A genuine team player with excellent interpersonal skills
• Comfortable in a fast-paced, constantly evolving environment
• Positive, enthusiastic, and customer-focused
• Help us with our business

Benefits:

• Competitive salary: £30,000 £45,000, depending on experience
• Full-time, Monday to Friday (10-hour day shifts)
• Free on-site parking
• Ongoing support and training for career development CPC training available for the right candidate
• A stable, friendly work environment where your contribution truly makes a difference

Interested?

If you re ready for a challenging, rewarding role where no two days are the same, apply now and join the Archers Transport team.