Facilities Assistant

Your new company

We work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings.

Your new role

Building Maintenance & Checks

• Conduct daily building walk-throughs to identify hazards or maintenance needs.
• Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments).
• Support planned preventative maintenance (PPM) schedules.
• Report major faults to the Facilities Manager and log them in the system

Room & Event Setup

• Arrange furniture layouts for meetings, training sessions, and events.
• Test and set up AV/IT equipment before use.
• Ensure rooms are clean, stocked, and ready for use.

Post & Deliveries

• Sort and distribute incoming mail and parcels.
• Prepare outgoing mail and liaise with couriers for collections.
• Maintain accurate delivery logs.

Inventory & Supplies

• Monitor and replenish office consumables (stationery, kitchen supplies).
• Track stock levels and place timely orders.
• Maintain storerooms in an organised manner.

Contractor Liaison

• Escort contractors on-site and ensure compliance with health and safety.
• Check permits to work and verify insurance documentation.
• Monitor contractor performance and report issues.

Health & Safety

• Act as Fire Warden and assist during evacuations.
• Conduct weekly fire alarm tests and emergency lighting checks.
• Carry out water temperature checks for legionella control.
• Ensure first aid kits are stocked and accessible.

Administrative Support

• Log and track helpdesk tickets to resolution.
• Update facilities management systems (e.g., CAFM).
• Assist with compliance documentation for audits (ISO, H&S).

Customer Service

• Greet visitors and provide directions or assistance.
• Respond promptly to staff queries and escalate when needed.
• Maintain a professional and helpful demeanour at all times.

Additional Duties

• Support office moves and desk relocations.
• Assist with sustainability initiatives (e.g., recycling programs).
• Participate in emergency drills and business continuity planning.

What you'll need to succeed

Experience: Previous experience in facilities, maintenance, or customer service is advantageous.

Certifications (Desirable):

• First Aid at Work
• Fire Warden Training
• Health & Safety (e.g., IOSH Working Safely)

Background Checks: May be required for roles in schools or with vulnerable groups

What you'll get in return

• Job role in the heart of London
• London weighting salary
• Employee benefits
• Extensive training courses

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk