Quality Manager

Jackson Hogg have partnered with an industry leading food manufacturing business in the Newcastle area on a Quality Manager position.

The Quality Manager will be responsible for the following:

• Completion of cleaning validations and scheduled ATP & micro swabbing, and line release, inspection audits, product analysis and positive release
• Where non-compliance of materials is identified, to work collaboratively with the factory teams, ensure internal communication and control of the non-conforming item/s implementing on hold as required and follow through to resolution
• To own and be responsible for the ongoing maintenance of all aspects of the Quality Management System (QMS) and HACCP food safety plan to maintain the food safety compliance of the site
• Own the internal audit programme, update audit templates as required in line with retailer COPs and BRCGS food safety and other audit bodies as amended. Complete the annual audit schedule assign internal annual audits, monitor compliance and report as a KPI
• Responsible for the management of customer complaints including internal investigation management, customer correspondence, trending and proactive customer complaint reduction projects.
• Implementation of inspection and verification audits, scheduled based on risk assessment, to include weight, hygiene, traceability, foreign body, hygiene etc in line with the internal QMS and customer expectations
• Completing micro swabbing, and line release, inspection audits, product analysis and positive release, document control and representative storage sample retention
• Completion of scheduled KPI reports, and a key player in scheduled KPI performance reviews
• Completion, training and management of Visual Quality Standards in line with customer requirements
• To own supplier and packaging approval and completion of VACCP risk assessment and ongoing supplier assurance including supplier complaint

Quality Manager Requirements

• Strong technical knowledge of supplier and ingredient assurance and VACCP risk assessment.
• HACCP level 4 & Food Safety Level 4 qualified, with the ability to lead a HACCP team
• Experienced in generating QMS processes in a food manufacturing environment
• Proficiency in maintaining detailed records and generating compliance and KPI reports.
• Excellent communication skills and a history of completing supplier assurance.
• A proactive approach to problem-solving and improving processes.