Administrators/Coordinators - Housing Safety Response Team

Join Our Housing Safety Response Team!

Are you ready to make a difference in housing safety? Our client is on the lookout for two enthusiastic Administrators/Coordinators to join their dynamic Housing Safety Response Team in Camden, London. This temporary opportunity offers a chance to showcase your administrative expertise while contributing to crucial health and safety initiatives!

Key Details:

• Contract Type: Temporary
• Location: Arlington, Camden, London (just 4 minutes from Camden Town station)
• Start Date: Ideally 28th October 2025
• Contract Length: 3 months
• Salary: 33,185.24
• Hours: Full-time

Role Overview:
In response to the implementation of Awaab's Law, you will play a vital role in ensuring compliance and effective communication regarding Housing Health and Safety Rating System (HHSRS) emergency cases.

Your Responsibilities:

• Monitor and manage HHSRS emergency cases, ensuring timely resolution.
• Generate and issue formal letters and reports to tenants.
• Track all communications meticulously to maintain audit trails.
• Respond professionally to tenant queries via dedicated inbox/tracker.
• Collaborate with internal teams and contractors for timely updates.
• Escalate unresolved cases and document follow-up actions.

What We're Looking For:

• Proven experience in housing administration or health & safety coordination.
• Strong written communication skills with an eye for detail.
• Excellent organisational skills and the ability to juggle priorities.
• Proficiency in Microsoft Office and case management systems.
• A compassionate approach to handling sensitive customer queries.

Bonus Points:

• Familiarity with Awaab's Law and HHSRS regulations.
• Experience in local government or housing associations.

If you're passionate about housing safety and ready to thrive in a fast-paced environment, we want to hear from you! Apply today and be part of a team that makes a difference.

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