Service Manager

  • Permanent Futures Limited
  • City, Sheffield
  • Oct 24, 2025
Full time Engineering

Job Description

Have experience running a service engineering team for plant hire type equipment?

Want a great atmosphere, company car and to work for a genuine market leader?

Experienced working with construction and utilties customers with demanding requirements?

This could be for you!

We re looking for an experienced and hands-on Service Manager to lead service operations across two UK depots, ideally based at the South Yorkshire facility with travel to the Southern facility as required. You ll oversee workshop performance, manage a skilled engineering team, and ensure every customer receives fast, reliable, and professional support. This is a fantastic opportunity for someone who thrives on responsibility, enjoys problem-solving, and takes pride in building high-performing teams. As Service Manager you'll be managing relationships with end-user customers including leading names in construction and utilities.

Service Manager - What You ll Be Doing - Plant Hire, Construction, Utilities, Engineering

  • Lead and motivate engineers and service staff to deliver great results.
  • Plan and coordinate maintenance, repairs, and service schedules.
  • Keep operations running smoothly using service management tools like Reflow.
  • Maintain high standards of safety, compliance, and customer care.
  • Manage warranties, technical support, and aftersales service.
  • Communicate regularly with clients to ensure satisfaction and resolve issues quickly.
  • Support continuous improvement in quality, performance, and process efficiency.

Service Manager - What We re Looking For - Plant Hire, Construction, Utilities, Engineering

  • Proven experience in service or operations management (construction, civils, utilities, or plant hire).
  • Strong understanding of hydraulic and electrical systems.
  • Confident communicator with solid organisational and leadership skills.
  • Comfortable managing teams, systems, and multiple priorities.
  • Deep commitment to safety, quality, and customer experience.

Service Manager - Ready to Make an Impact - Plant Hire, Construction, Utilities, Engineering

If you re a people-focused leader who enjoys variety, challenge, and the satisfaction of keeping operations running at their best, we d love to hear from you. Apply today!