Job Description
Customer Service & Operations Supervisor (Aviation) - Maternity Cover
Location: Stansted area - Contract: Fixed Term (Maternity Cover)
Salary: up to 30K per annum
Monday to Friday - Able to work a flexible shift pattern, including early mornings and late finishes when required.
We're looking for an experienced Customer Service & Operations Supervisor to join a busy private aviation facility on a maternity cover contract. This is a hands-on role overseeing daily operations, leading a small team, and ensuring every client enjoys a seamless, high-quality service.
Key Responsibilities:
- Supervise and support front-of-house and operations staff to deliver smooth, safe flight handling.
- Coordinate daily operations, scheduling, and reporting.
- Manage staff performance, training, and standards.
- Maintain safety, compliance, and presentation across the facility.
- Provide operational cover and administrative support as required.
About You:
- Minimum 3 years' aviation or customer-facing operations experience.
- Proven supervisory or leadership background.
- Excellent communication, organisation, and problem-solving skills.
- Competent with Microsoft Office.
- Full UK driving licence and eligible for airside pass.
This is a permanent job. HRGO are a recruitment agency supporting the UK aviation industry. We aim to respond to all applications.
About HR GO Recruitment