Training Account Manager

Training Account Manager

Lead and support a network of training providers to ensure high-quality, industry-relevant training and assessment. Act as the main contact for provider relationships, promote continuous improvement, and work with internal teams to maintain standards and compliance.

Key responsibilities

• Develop and maintain strong relationships with training providers.
• Monitor and support quality assurance and continuous improvement activities.
• Provide guidance on training, assessment and competence processes.
• Coordinate with product and compliance colleagues to implement standards.
• Manage and prioritise stakeholder requests and deliver to agreed timescales.
• Conduct provider visits for review, support and collaboration.

Person specification

• Experience: Stakeholder or relationship management experience; familiarity with engineering, technical training or similar sectors; experience with quality assurance and assessment.
• Skills: IT literate; strong communication and interpersonal skills; organised and able to manage competing priorities; customer focused and commercially aware.
• Attributes: Proactive growth mindset; collaborative team player; self-motivated and pragmatic problem solver.

Benefits

• Laptop and mobile phone provided.
• 25 days holiday + bank, plus Christmas closure, rising to 30 days with service
• Generous pension scheme via salary sacrifice.
• Cycle to work and e-car lease schemes.
• Employee Assistance Programme.
• Enhanced maternity and paternity pay and leave.
• Home office setup assistance.