Store Manager

Store Manager

• Annual Salary: Up to £34,000
• Location: Exeter
• Job Type: Full-time, Permanent

Join a leading retailer as a Store Manager, where you will play a crucial role in ensuring the showroom operates efficiently and effectively. This position covers 40 hours over a Monday to Sunday rota, focusing on leading a team of Sales Advisors to meet sales targets and provide exceptional customer service. This is an ideal role for someone with management experience looking to step up with more responsibility or an experienced manager looking for a fresh new challenge.

Day-to-day of the role:

• Motivate and lead the showroom team to meet sales objectives and targets.
• Continuously seek ways to improve the showroom and stay updated with industry and market changes.
• Ensure all customers are warmly welcomed, their needs identified, and appropriate recommendations made.
• Oversee sales floor activities, including up-selling and cross-selling techniques.
• Create staff rotas to ensure optimal customer service while maintaining cost efficiency.
• Conduct ongoing training and performance reviews to develop a high-performing team.
• Manage showroom communications and maintain effective liaison with other showrooms and Head Office.
• Oversee stockroom to shopfloor processes and ensure adherence to stockroom procedures and housekeeping standards.
• Manage cashing-up, banking systems, and ensure all sales transactions are completed accurately.
• Handle customer queries and complaints effectively, aiming for first-time resolution.
• Maintain showroom standards, including product layouts and merchandising guidelines.

Required Skills & Qualifications:

• Proven retail management experience in a fast-paced environment.
• Ability to meet sales targets through relationship selling techniques and effective KPI management.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent communication skills for effective customer and team interactions.

Benefits:

• Competitive salary up to £34k
• Discretionary bonus scheme
• 24 days holiday plus bank holidays
• Employee assistance programme
• Free on-site parking

To apply for the Store/Showroom Manager position, please submit your CV or contact Josh Fuller at Reed Devon & Cornwall