Systems Support Assistant

  • Dynamite Recruitment
  • Newbury, Berkshire
  • Oct 30, 2025
Full time Telecommunications

Job Description

Systems Support Assistant
Location: Newbury
Up to £34,000

Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.

The role of a Systems Support Assistant/Key Responsibilities:
  • Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
  • Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
  • Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients
  • Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
  • Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
  • Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
  • Support IT equipment ordering process for all new starters (office and field based).
  • Support the setup of new and/or existing IT equipment for all staff (office and field based).
  • Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
  • Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.

Requirements:
  • Microsoft SQL server (desirable) for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries
  • Understanding of Windows software package
  • Microsoft office suite of apps and 365 admin
  • Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing
  • Experienced in setting up Windows PCs
  • General knowledge and understanding of IT hardware

If you're looking for a rewarding role in a dynamic and growing company, with the opportunity to make a real impact, we'd love to hear from you. Apply now to join this team of dedicated professionals making a difference in fire and security safety across the UK.

Apply now or contact me (url removed)