Scheduler

  • Niyaa People Ltd
  • Llantrisant, Mid Glamorgan
  • Oct 30, 2025
Full time

Job Description

We are currently seeking a highly organised and proactive Scheduler for a new role, offering a competitive salary of 24,500, plus the opportunity to earn up to 8% bonus based on performance, this role includes working from home 1 day a week.

In this fast-paced environment, you'll be overseeing the customer journey for 150+ new build homes, liaising with subcontractors, reviewing and booking in work, and handling customer calls. Experience in customer service is essential, and a background in housing associations is preferred.

Key Responsibilities of a Scheduler for this role:
  • Oversee the scheduling and coordination of work for 150+ new build homes.
  • Liaise directly with subcontractors and customers to ensure timely project completion.
  • Manage customer journeys, ensuring high levels of satisfaction.
  • Handle inbound customer calls with professionalism and efficiency.
  • Review and book in necessary work, ensuring that all timelines are met.
  • Maintain an organised and up-to-date schedule to ensure smooth operations.

What's On Offer for this Scheduler position:
  • Salary of 24,500 with the potential for a bonus up to 8%.
  • Work from home 1 day per week.
  • Exciting opportunity to join a growing company with a fast-paced, dynamic environment.
  • Perfect for those with a background in customer service or housing associations.

What we'd love to see from you:
  • Strong customer service experience, ideally within the housing or construction sector.
  • Experience in liaising with subcontractors and managing schedules.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Highly organised, with excellent attention to detail.

Location: South- East Wales
Salary: 24,500 + Bonus up to 8% (Based on Performance)

If this Scheduler position is for you then please apply or contact (url removed)