We are currently seeking a highly organised and proactive Scheduler for a new role, offering a competitive salary of 24,500, plus the opportunity to earn up to 8% bonus based on performance, this role includes working from home 1 day a week.
In this fast-paced environment, you'll be overseeing the customer journey for 150+ new build homes, liaising with subcontractors, reviewing and booking in work, and handling customer calls. Experience in customer service is essential, and a background in housing associations is preferred.
Key Responsibilities of a Scheduler for this role:
- Oversee the scheduling and coordination of work for 150+ new build homes.
- Liaise directly with subcontractors and customers to ensure timely project completion.
- Manage customer journeys, ensuring high levels of satisfaction.
- Handle inbound customer calls with professionalism and efficiency.
- Review and book in necessary work, ensuring that all timelines are met.
- Maintain an organised and up-to-date schedule to ensure smooth operations.
What's On Offer for this Scheduler position:
- Salary of 24,500 with the potential for a bonus up to 8%.
- Work from home 1 day per week.
- Exciting opportunity to join a growing company with a fast-paced, dynamic environment.
- Perfect for those with a background in customer service or housing associations.
What we'd love to see from you:
- Strong customer service experience, ideally within the housing or construction sector.
- Experience in liaising with subcontractors and managing schedules.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Highly organised, with excellent attention to detail.
Location: South- East Wales
Salary: 24,500 + Bonus up to 8% (Based on Performance)
If this Scheduler position is for you then please apply or contact (url removed)