ServiceNow Support Developer To £65k Hybrid

ServiceNow Support Developer Hybrid To £65k

We're working with a trusted client who's looking for a ServiceNow Support Developer to join their operations team near Welwyn Garden City. It's a hybrid setup with two days a week onsite, and the salary ranges from £45k to £65k depending on experience.

This role suits someone with a solid ServiceNow development background who's happy to move into a broader support-focused position. You'll still be hands-on with the platform, but only around 35% of the role involves development. The rest is about keeping a global, business-critical ServiceNow environment running smoothly - managing incidents, problems and defects, and making sure tickets progress efficiently. You'll be delivering configuration fixes and the occasional bit of code, handling upgrades, testing patches, and monitoring performance. You'll also be working closely with internal teams and supporting junior colleagues.

We're looking for someone who's come up through the ranks, maybe started as an admin and moved into development and is now ready to take ownership of platform support. You'll need a good grasp of ITIL and ITSM, especially around incident and problem management, and be comfortable working with JavaScript, XML, JSON, HTML and CSS. You'll be organised, proactive, and confident dealing with technical issues, with strong communication skills across both technical and non-technical teams.

There's a clear path into technical leadership here, and the hybrid working model offers a good balance. You'll be joining a supportive team where your work will have a real impact on a global platform. The client is open to candidates with varying levels of experience, and the salary will reflect that.

If this sounds like something you'd enjoy getting stuck into, send your CV and we can kick on from there.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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