Business Analyst

  • Ecs Resource Group Ltd
  • City, Birmingham
  • Oct 31, 2025
Full time Telecommunications Management

Job Description

Business Analyst - Permanent Role

Birmingham (Hybrid: 3 days onsite, 2 days remote- NONE NEGOTIABLE) International Operations IT Team

Are you a seasoned Business Analyst ready to drive change and deliver value across a dynamic portfolio of IT projects? We're looking for a proactive, analytical thinker to join a high-performing team supporting application and infrastructure initiatives across a global organization.

What You'll Do

  • Lead the full analysis lifecycle: from scoping and benefit identification to requirements management and benefits realization.

  • Collaborate with stakeholders across departments to optimize processes and support business change.

  • Own and drive the analysis process, influencing decisions and facilitating complex discussions.

  • Support testing phases including user acceptance and traceability to business benefits.

  • Deliver impactful presentations to senior leadership and contribute to performance improvement initiatives.

Essential:

  • Minimum 5 years' experience as a Business Analyst, ideally in Legal, Finance, or IT sectors.

  • Strong documentation and presentation skills, including visual diagrams.

  • Ability to manage multiple projects and engage with stakeholders at all levels.

  • Self-motivated with a passion for delivering business value.

Desirable:

  • Familiarity with Agile methodologies and full project delivery cycles.

  • Experience in legal environments or large-scale business process change.

  • Exposure to working with external suppliers and offshore development teams.



Personal Attributes

  • Exceptional attention to detail and analytical thinking.

  • Confident communicator with the ability to influence and negotiate.

  • Collaborative mindset and willingness to support wider IT initiatives.

  • Problem-solver with a knack for pre-empting challenges.

Further detials provided upon application.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.