Senior Product Specialist

Join our client as a Senior Product Specialist as part of their fast-growing Digital Product Office, delivering global transformation through innovative digital tools. You will play a key cross-functional role in scaling product excellence across their global digital domains.

You will be responsible for the Salesforce CRM product suite across multiple departments leading product delivery from strategy through execution. Helping drive efficiency, consistency, and scale across the organisation's customer engagement.

As part of a broader product transformation, you'll collaborate closely with Heads of Product, UX, Engineering, Data, and Strategy teams to embed modern product practices and continuously improve internal platforms.

Key Responsibilities include:

• Aligning organisational goals to influence product strategy across interconnected domains
• Deliver product features that streamline internal operations and improve engagement
• Lead the full product lifecycle-from discovery to delivery, unlocking new value opportunities through innovation.
• Liaise and work with Key Stakeholders to drive alignment and investment.
• Partner with 15+ departments across sales, marketing, operations, and customer success

You will bring to the role:

• Extensive experience of Salesforce CRM (or equivalent) as a core product platform
• Demonstrable product management skills delivering digital products in complex or global environments
• Have a deep understanding of product development lifecycle, user-centred design, agile methodologies and data-driven decision making
• Strong technical understanding for successful stakeholder engagement across technical and non-technical teams
• Experience improving internal business processes and operations
• Confident communicator who thrives in cross-functional settings

Salary and Benefits: A Salary of between 50 000pa dependent on experience.

With a benefits comprehensive package including 10% employer pension contributions, enhanced family-friendly benefits, 25 days annual leave plus public holidays (with option to buy up to 5 extra days), life assurance of 4x salary, flexitime, and paid volunteering leave.

Additional perks include professional development opportunities, a flexible benefits allowance, health and wellness schemes, Cycle to Work scheme, employee discounts, an Employee Assistance Programme, and free on-site parking.

You will be required to work 1 day per week in their Cardiff offices (or 2 days per fortnight)

Apply today to join this digital transformation journey and help shape how a globally recognised ethical organisation connects with learners, educators, and partners around the world!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.