Senior Network Engineer Location: Cardiff 2-3 days p/week onsite (hybrid role) Salary: £51-56k + annual cost-of-living increase + standby allowance Contract: Permanent The Role We re looking for an experienced Senior Technical Analyst to join a growing IT team, managing and developing a wide range of network technologies across multiple vendors including Cisco, Palo Alto, ZScaler, Vodafone, and Microsoft. You ll work on a mix of project delivery and day-to-day support, playing a key role in designing, implementing, and maintaining secure, high-performing network solutions. It s a hands-on role, but with the added responsibility of leading projects, mentoring junior engineers, and helping shape the future of the network infrastructure. What You ll Be Doing Supporting, maintaining, and optimising network infrastructure across multiple platforms Leading and delivering network projects end-to-end Developing automation scripts to improve efficiency and consistency Monitoring and resolving network incidents to ensure minimal disruption Working closely with architects and security teams to strengthen the network Managing vendor relationships and collaborating with internal stakeholders Maintaining up-to-date documentation and following ITIL-based processes Participating in a 24/7 support rota Tech Stack You ll Work With LAN / WAN / SD-WAN Wireless networks Cisco routing, switching and security solutions Palo Alto firewalls ZScaler Cloud Services Microsoft Azure AAA technologies Network monitoring (SNMP, SolarWinds) Automation (Ansible / DevOps tools) What You ll Bring Cisco CCNP (or equivalent) certification Strong background in enterprise networking and cloud infrastructure 3rd line support experience within a large-scale IT environment Excellent problem-solving and relationship management skills Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools A solid understanding of ITIL practices Calm under pressure and confident managing critical incidents or tight project deadlines This is a great opportunity for someone who enjoys taking ownership, leading by example, and working with the latest network technologies in a fast-moving environment. If you re looking to take that next step in your networking career, please apply now.for more details, thanks!
Nov 04, 2025
Full time
Senior Network Engineer Location: Cardiff 2-3 days p/week onsite (hybrid role) Salary: £51-56k + annual cost-of-living increase + standby allowance Contract: Permanent The Role We re looking for an experienced Senior Technical Analyst to join a growing IT team, managing and developing a wide range of network technologies across multiple vendors including Cisco, Palo Alto, ZScaler, Vodafone, and Microsoft. You ll work on a mix of project delivery and day-to-day support, playing a key role in designing, implementing, and maintaining secure, high-performing network solutions. It s a hands-on role, but with the added responsibility of leading projects, mentoring junior engineers, and helping shape the future of the network infrastructure. What You ll Be Doing Supporting, maintaining, and optimising network infrastructure across multiple platforms Leading and delivering network projects end-to-end Developing automation scripts to improve efficiency and consistency Monitoring and resolving network incidents to ensure minimal disruption Working closely with architects and security teams to strengthen the network Managing vendor relationships and collaborating with internal stakeholders Maintaining up-to-date documentation and following ITIL-based processes Participating in a 24/7 support rota Tech Stack You ll Work With LAN / WAN / SD-WAN Wireless networks Cisco routing, switching and security solutions Palo Alto firewalls ZScaler Cloud Services Microsoft Azure AAA technologies Network monitoring (SNMP, SolarWinds) Automation (Ansible / DevOps tools) What You ll Bring Cisco CCNP (or equivalent) certification Strong background in enterprise networking and cloud infrastructure 3rd line support experience within a large-scale IT environment Excellent problem-solving and relationship management skills Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools A solid understanding of ITIL practices Calm under pressure and confident managing critical incidents or tight project deadlines This is a great opportunity for someone who enjoys taking ownership, leading by example, and working with the latest network technologies in a fast-moving environment. If you re looking to take that next step in your networking career, please apply now.for more details, thanks!
Technical Business Analyst Financial Services Inside IR35 Immediate Start Location: Hybrid (2 days per week on-site (Location TBA) Contract: 6 months initially (Inside IR35) Rate: Competitive day rate Start: Immediate We re working with a leading financial institution embarking on a major transformation to build and implement their own proprietary platform. As part of this initiative, they are moving a number of critical business and technical workloads from legacy systems to a new, scalable environment. They are looking for a strong Technical Business Analyst to join the project team and play a key role in shaping and delivering this change. Key Responsibilities Partner with Product, Technology, and Business stakeholders to capture, analyse, and document requirements for the new platform. Support the migration of multiple workloads and applications from existing systems to the new environment. Work closely with architects, engineers, and developers to ensure technical requirements are accurately translated into delivery outcomes. Map and analyse current and target processes, identifying gaps, dependencies, and opportunities for improvement. Facilitate workshops, clarify business logic, and define data, integration, and workflow requirements. Contribute to testing and validation to ensure solutions meet agreed acceptance criteria. Skills & Experience Required Proven experience as a Technical Business Analyst within complex, large-scale financial services environments. Strong understanding of platform development, systems integration, and data flows. Experience supporting application or workload migration projects. Excellent communication skills with the ability to translate between technical and non-technical stakeholders. Agile delivery experience desirable. Why Apply? Join a major financial institution at a pivotal stage of digital transformation. Work alongside experienced engineers, product owners, and programme leads. Hybrid model with two days a week on-site. Immediate start available for the right individual. Interested? If you re a proactive, delivery-focused Business Analyst with a strong technical grounding, we d love to hear from you. Apply now for immediate consideration.
Nov 03, 2025
Contractor
Technical Business Analyst Financial Services Inside IR35 Immediate Start Location: Hybrid (2 days per week on-site (Location TBA) Contract: 6 months initially (Inside IR35) Rate: Competitive day rate Start: Immediate We re working with a leading financial institution embarking on a major transformation to build and implement their own proprietary platform. As part of this initiative, they are moving a number of critical business and technical workloads from legacy systems to a new, scalable environment. They are looking for a strong Technical Business Analyst to join the project team and play a key role in shaping and delivering this change. Key Responsibilities Partner with Product, Technology, and Business stakeholders to capture, analyse, and document requirements for the new platform. Support the migration of multiple workloads and applications from existing systems to the new environment. Work closely with architects, engineers, and developers to ensure technical requirements are accurately translated into delivery outcomes. Map and analyse current and target processes, identifying gaps, dependencies, and opportunities for improvement. Facilitate workshops, clarify business logic, and define data, integration, and workflow requirements. Contribute to testing and validation to ensure solutions meet agreed acceptance criteria. Skills & Experience Required Proven experience as a Technical Business Analyst within complex, large-scale financial services environments. Strong understanding of platform development, systems integration, and data flows. Experience supporting application or workload migration projects. Excellent communication skills with the ability to translate between technical and non-technical stakeholders. Agile delivery experience desirable. Why Apply? Join a major financial institution at a pivotal stage of digital transformation. Work alongside experienced engineers, product owners, and programme leads. Hybrid model with two days a week on-site. Immediate start available for the right individual. Interested? If you re a proactive, delivery-focused Business Analyst with a strong technical grounding, we d love to hear from you. Apply now for immediate consideration.
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Nov 03, 2025
Full time
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Are you an experienced IT support professional looking to take the next step in your career If so, The Sterling Group is looking for an IT Hardware Analyst to join the team! Location: In person, WA1 1GG Salary: £25,000.00-£27,000.00 per year Job Type: Full-time, Permanent Work Schedule: Monday to Friday About Us: The Sterling Group is one of the UK s longest-established contractor organisations! We pride ourselves on delivering top-quality services to contractors and agencies across the country. IT Hardware Analyst - The Role: We are recruiting a proactive IT Hardware Analyst to join our friendly fast paced team. You will be the first line of support for IT issues across the business using your technical expertise to troubleshoot and resolve issues quickly. IT Hardware Analyst Key Responsibilities: - Help desk 1st line support - Server infrastructure, maintenance, configuration and upgrades - Network maintenance, connectivity, upgrades and proactive monitoring - Building, configuring and supporting desktops, laptops and mobile devices, this includes installing bespoke applications - Phone system and voice recording configuration and maintenance - Endpoint Protection - Microsoft Office 365 - Active Directories configuration and maintenance IT Hardware Analyst You: - 1-2 years experience in a similar role - A proactive, can-do attitude and willingness to learn - Strong attention to detail and excellent time management skills - Excellent communication skills What We Offer: At Sterling, we believe our people are our greatest asset that s why we offer a competitive package to support and reward you: - Competitive Salary - 20 days annual leave (plus bank holidays) - Holiday Flex buy extra holidays each year - Access to job-specific learning & development - Regular staff social events we like to celebrate success - Death in service cover - Enhanced maternity, paternity, shared parental and adoption pay - Free on-site parking - Modern offices in Warrington with great facilities - Ready to join a supportive team and make a real difference Apply now for this IT Hardware Analyst opportunity and become part of our ongoing success story!
Nov 03, 2025
Full time
Are you an experienced IT support professional looking to take the next step in your career If so, The Sterling Group is looking for an IT Hardware Analyst to join the team! Location: In person, WA1 1GG Salary: £25,000.00-£27,000.00 per year Job Type: Full-time, Permanent Work Schedule: Monday to Friday About Us: The Sterling Group is one of the UK s longest-established contractor organisations! We pride ourselves on delivering top-quality services to contractors and agencies across the country. IT Hardware Analyst - The Role: We are recruiting a proactive IT Hardware Analyst to join our friendly fast paced team. You will be the first line of support for IT issues across the business using your technical expertise to troubleshoot and resolve issues quickly. IT Hardware Analyst Key Responsibilities: - Help desk 1st line support - Server infrastructure, maintenance, configuration and upgrades - Network maintenance, connectivity, upgrades and proactive monitoring - Building, configuring and supporting desktops, laptops and mobile devices, this includes installing bespoke applications - Phone system and voice recording configuration and maintenance - Endpoint Protection - Microsoft Office 365 - Active Directories configuration and maintenance IT Hardware Analyst You: - 1-2 years experience in a similar role - A proactive, can-do attitude and willingness to learn - Strong attention to detail and excellent time management skills - Excellent communication skills What We Offer: At Sterling, we believe our people are our greatest asset that s why we offer a competitive package to support and reward you: - Competitive Salary - 20 days annual leave (plus bank holidays) - Holiday Flex buy extra holidays each year - Access to job-specific learning & development - Regular staff social events we like to celebrate success - Death in service cover - Enhanced maternity, paternity, shared parental and adoption pay - Free on-site parking - Modern offices in Warrington with great facilities - Ready to join a supportive team and make a real difference Apply now for this IT Hardware Analyst opportunity and become part of our ongoing success story!
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from 40000 to 45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
Nov 03, 2025
Full time
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from 40000 to 45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
Logistics Technical Analyst Location: Crewe (3 days onsite per week) Are you ready to take your logistics career to the next level? Our client, a leading organization in the logistics sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to drive process improvements, this might be the perfect opportunity for you! Key Responsibilities : As the Logistics Technical Analyst, you will play a vital role in ensuring the smooth operation of centralized logistics activities. Your main responsibilities will include : Data Integrity: Monitor and correct exceptions in SAP material master data to support Material Requirements Planning and warehouse processes. Process Management: Manage a robust change request process for operational and strategic changes to master data. Supplier Coordination: Lead the introduction of new suppliers into the Just in Sequence (JIS) process, coordinating between various stakeholders. Order Management: Oversee the Pre-Series Car Order Management process, ensuring adherence to PEP timings. Technical Support: Provide a technical support service for Vendor Planning, Logistics Planning, and Pre-Series Logistics teams. What We're Looking For : To excel in this role, you should possess the following skills and qualifications : Experience: Proven experience in business process improvements and systems developments within a logistics environment. Knowledge: Familiarity with logistics processes such as BoM (Bills of Material), MRP (Material Requirements Planning), and EDI (Electronic Data Interchange). Attention to Detail: Exceptional attention to detail and a process-oriented approach to work. Communication Skills: Excellent communication skills for effective interaction with diverse audiences. Technical Proficiency: Advanced IT skills (Word, Excel, Access, etc.) and knowledge of SAP modules (LE, MM) are desirable. Why Join Us? Work with a collaborative team dedicated to continuous improvement. Play a crucial role in shaping logistics processes and enhancing operational efficiency. Enjoy a supportive and friendly work environment that values your ideas and contributions. Ready to Make an Impact? If you are excited about the prospect of contributing to logistics excellence and meet the qualifications above, we want to hear from you! Apply now to join a forward-thinking organization where your expertise will be valued, and your career can flourish. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Nov 03, 2025
Contractor
Logistics Technical Analyst Location: Crewe (3 days onsite per week) Are you ready to take your logistics career to the next level? Our client, a leading organization in the logistics sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to drive process improvements, this might be the perfect opportunity for you! Key Responsibilities : As the Logistics Technical Analyst, you will play a vital role in ensuring the smooth operation of centralized logistics activities. Your main responsibilities will include : Data Integrity: Monitor and correct exceptions in SAP material master data to support Material Requirements Planning and warehouse processes. Process Management: Manage a robust change request process for operational and strategic changes to master data. Supplier Coordination: Lead the introduction of new suppliers into the Just in Sequence (JIS) process, coordinating between various stakeholders. Order Management: Oversee the Pre-Series Car Order Management process, ensuring adherence to PEP timings. Technical Support: Provide a technical support service for Vendor Planning, Logistics Planning, and Pre-Series Logistics teams. What We're Looking For : To excel in this role, you should possess the following skills and qualifications : Experience: Proven experience in business process improvements and systems developments within a logistics environment. Knowledge: Familiarity with logistics processes such as BoM (Bills of Material), MRP (Material Requirements Planning), and EDI (Electronic Data Interchange). Attention to Detail: Exceptional attention to detail and a process-oriented approach to work. Communication Skills: Excellent communication skills for effective interaction with diverse audiences. Technical Proficiency: Advanced IT skills (Word, Excel, Access, etc.) and knowledge of SAP modules (LE, MM) are desirable. Why Join Us? Work with a collaborative team dedicated to continuous improvement. Play a crucial role in shaping logistics processes and enhancing operational efficiency. Enjoy a supportive and friendly work environment that values your ideas and contributions. Ready to Make an Impact? If you are excited about the prospect of contributing to logistics excellence and meet the qualifications above, we want to hear from you! Apply now to join a forward-thinking organization where your expertise will be valued, and your career can flourish. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job title: CMS Product Analyst - Virtual Account Location: London, 100 Liverpool Street Hybrid: 3 days one week, 2 days other week onsite. (2-3 days onsite per week) Contract length: 11 months Day Rate: Circa £400-£500 via Umbrella About Client: A leading global financial institution with a strong presence across Asia, Europe, and the Americas. Known for delivering trusted banking solutions with a focus on long-term client relationships. Combines innovation and stability to support both corporate and institutional clients. Offers a collaborative, diverse, and growth-oriented work environment. About the Role : As a CMS Product Analyst, you will play a crucial role in shaping the future of our organization's business platforms. You will work closely with senior business stakeholders to: Define the Product Vision and Roadmap Gather and finalize change requirements Create and maintain the Product Backlog, prioritizing based on business value You will also collaborate with our I.T. service providers to ensure our business requirements are met with precision and efficiency. We're looking for a candidate who has: Good experience as a Business/Product Analyst Strong knowledge of Transaction Banking and Cash Management markets Experienced within domains Virtual accounts is essential. Familiarity with emerging digital trends and their industry applications Exceptional analytical and problem-solving skills Excellent written and verbal communication skills, with the ability to convey information clearly and accurately A degree or equivalent working experience Key Responsibilities: Engage with business partners and Operations teams to define, analyze, and prioritize business requirements. Conduct impact assessments and gap analyses to transform business requirements into functional designs. Collaborate with internal technology partners and vendors to implement effective solutions. Assist the project manager in creating budget allocation documents. Manage change requests and provide insights for ongoing projects. Perform functional testing in development or QA environments. Maintain a Vendor defects log for allocated projects and support UAT results validation. Ready to Apply? If you are excited about the prospect of making a significant impact and being part of a forward-thinking team, we would love to hear from you! Apply today to embark on an exhilarating journey with us as a CMS Product Analyst. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Nov 03, 2025
Contractor
Job title: CMS Product Analyst - Virtual Account Location: London, 100 Liverpool Street Hybrid: 3 days one week, 2 days other week onsite. (2-3 days onsite per week) Contract length: 11 months Day Rate: Circa £400-£500 via Umbrella About Client: A leading global financial institution with a strong presence across Asia, Europe, and the Americas. Known for delivering trusted banking solutions with a focus on long-term client relationships. Combines innovation and stability to support both corporate and institutional clients. Offers a collaborative, diverse, and growth-oriented work environment. About the Role : As a CMS Product Analyst, you will play a crucial role in shaping the future of our organization's business platforms. You will work closely with senior business stakeholders to: Define the Product Vision and Roadmap Gather and finalize change requirements Create and maintain the Product Backlog, prioritizing based on business value You will also collaborate with our I.T. service providers to ensure our business requirements are met with precision and efficiency. We're looking for a candidate who has: Good experience as a Business/Product Analyst Strong knowledge of Transaction Banking and Cash Management markets Experienced within domains Virtual accounts is essential. Familiarity with emerging digital trends and their industry applications Exceptional analytical and problem-solving skills Excellent written and verbal communication skills, with the ability to convey information clearly and accurately A degree or equivalent working experience Key Responsibilities: Engage with business partners and Operations teams to define, analyze, and prioritize business requirements. Conduct impact assessments and gap analyses to transform business requirements into functional designs. Collaborate with internal technology partners and vendors to implement effective solutions. Assist the project manager in creating budget allocation documents. Manage change requests and provide insights for ongoing projects. Perform functional testing in development or QA environments. Maintain a Vendor defects log for allocated projects and support UAT results validation. Ready to Apply? If you are excited about the prospect of making a significant impact and being part of a forward-thinking team, we would love to hear from you! Apply today to embark on an exhilarating journey with us as a CMS Product Analyst. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Closing Date: 5th November 2025 Baker McKenzie's Graduate Programme provides graduates from all academic backgrounds with a valuable opportunity to develop their expertise through six-month rotations in four key departments: Anti-Money Laundering (AML), Legal Project Management (LPM), Procurement, and Process & Quality. This structured programme enables participants to gain insight into diverse business functions, fostering a comprehensive understanding of the Firm and facilitating meaningful connections across departments. Graduates will cultivate transferable skills essential for making informed decisions regarding their career trajectory. An informal review of your progress and development will be conducted at the midpoint of each rotation. Upon completion of each rotation, a formal evaluation will be undertaken with your assigned mentor and department manager to provide feedback regarding your performance. Participants begin with an intensive one-week induction designed to familiarize them with the Firm's processes and policies. At the commencement of each rotation, dedicated departmental training is provided, complemented by daily support from an assigned buddy. The buddy, in collaboration with the department manager, closely monitors progress and guides professional development throughout the programme. Teams: The Anti-Money Laundering (AML) Compliance team at Baker McKenzie ensures the firm adheres to local AML regulations when onboarding new clients or matters. Their work helps protect the firm from legal, financial, and reputational risks by preventing misuse of its services by money launderers and ensuring business is conducted with reputable clients engaged in legitimate activities using lawful funds. The Procurement, Strategy and Operations (PSO) team manages the Firm's purchasing and vendor contracts to ensure goods and services are acquired cost-effectively and efficiently, optimizing the supply chain under the best terms. The Legal Project Management (LPM) team at Baker McKenzie uses a structured approach to manage complex legal matters, aiming to improve efficiency, control costs, and meet tight deadlines. This global team collaborates with lawyers to plan, manage, and review legal projects, leveraging process design, customized fee reporting, and advanced technology to provide expert support throughout all project phases. The Process and Quality team ensures Baker McKenzie's business services run efficiently by supporting service design, quality monitoring, improvement projects, and workforce planning. Main responsibilities: Anti-Money Laundering: Research and provide 'Know Your Client' details Name screen to check for political exposure, sanctions, and adverse media Risk assessing clients and matters against factors such as the service to be offered, client entity type, jurisdiction(s) involved, and industries involved Research beneficial ownership Document collection and verification Procurement: Maintain and update the contract's database, including validating content and ensuring key data/legal points are tracked Assist members of the team with various internal purchasing requests ranging from physical goods to software Assist the Senior Specialist and Analyst in maintaining the Procurement Department's central knowledge repository in Microsoft OneNote Shadow and/or assist the Procurement Analyst with the allocation process of incoming work, enquiries and renewal contracts to specialists based in Belfast, Tampa, Chicago, and Colorado Shadow on calls between vendors and specialists and participate in bi-weekly Procurement, Strategy and Operations (PSO) Team Meetings Legal Project Management: Design and implement projects to run in the most efficient and coordinated manner, to ensure the project is completed on time and on budget Track and manage budget via detailed financial reporting, track timeline and scope through the duration of a project Leverage technology to reduce administrative burden, organize project deliverables, and increase efficiency Utilize the Firm's non-legal resources (e.g., in Service Centers), Business Professionals teams, and innovative approaches to grow profitability Process and Quality: Encourage and coach teams to lead and initiate LSS and service improvement projects Support service owners and managers in identifying opportunities for improvement in quality, effectiveness, and/or efficiency Conduct an unbiased, independent review of important areas and processes of a service Provide collaborators with technical tools to identify multiple causes and address solutions Contribute to significantly reducing the costs and improving the productivity of our services Develop an agile and flexible mindset to opportunities based on quality-related data Support the development of reports and dashboards to drive continuous improvement within the services Skills and experience: A 2:1 degree in any discipline, must have graduated by September 2026 A high level of attention to detail and strong time management skills Solutions-oriented with an analytical approach Proficient in Microsoft packages, specifically Excel Excellent verbal and written English communication Strong interpersonal skills Able to work within a team Can show initiative Able to be innovative in problem-solving Creative thinker About us At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment. Additional Information Working at Baker McKenzie Belfast Center: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Nov 03, 2025
Full time
Closing Date: 5th November 2025 Baker McKenzie's Graduate Programme provides graduates from all academic backgrounds with a valuable opportunity to develop their expertise through six-month rotations in four key departments: Anti-Money Laundering (AML), Legal Project Management (LPM), Procurement, and Process & Quality. This structured programme enables participants to gain insight into diverse business functions, fostering a comprehensive understanding of the Firm and facilitating meaningful connections across departments. Graduates will cultivate transferable skills essential for making informed decisions regarding their career trajectory. An informal review of your progress and development will be conducted at the midpoint of each rotation. Upon completion of each rotation, a formal evaluation will be undertaken with your assigned mentor and department manager to provide feedback regarding your performance. Participants begin with an intensive one-week induction designed to familiarize them with the Firm's processes and policies. At the commencement of each rotation, dedicated departmental training is provided, complemented by daily support from an assigned buddy. The buddy, in collaboration with the department manager, closely monitors progress and guides professional development throughout the programme. Teams: The Anti-Money Laundering (AML) Compliance team at Baker McKenzie ensures the firm adheres to local AML regulations when onboarding new clients or matters. Their work helps protect the firm from legal, financial, and reputational risks by preventing misuse of its services by money launderers and ensuring business is conducted with reputable clients engaged in legitimate activities using lawful funds. The Procurement, Strategy and Operations (PSO) team manages the Firm's purchasing and vendor contracts to ensure goods and services are acquired cost-effectively and efficiently, optimizing the supply chain under the best terms. The Legal Project Management (LPM) team at Baker McKenzie uses a structured approach to manage complex legal matters, aiming to improve efficiency, control costs, and meet tight deadlines. This global team collaborates with lawyers to plan, manage, and review legal projects, leveraging process design, customized fee reporting, and advanced technology to provide expert support throughout all project phases. The Process and Quality team ensures Baker McKenzie's business services run efficiently by supporting service design, quality monitoring, improvement projects, and workforce planning. Main responsibilities: Anti-Money Laundering: Research and provide 'Know Your Client' details Name screen to check for political exposure, sanctions, and adverse media Risk assessing clients and matters against factors such as the service to be offered, client entity type, jurisdiction(s) involved, and industries involved Research beneficial ownership Document collection and verification Procurement: Maintain and update the contract's database, including validating content and ensuring key data/legal points are tracked Assist members of the team with various internal purchasing requests ranging from physical goods to software Assist the Senior Specialist and Analyst in maintaining the Procurement Department's central knowledge repository in Microsoft OneNote Shadow and/or assist the Procurement Analyst with the allocation process of incoming work, enquiries and renewal contracts to specialists based in Belfast, Tampa, Chicago, and Colorado Shadow on calls between vendors and specialists and participate in bi-weekly Procurement, Strategy and Operations (PSO) Team Meetings Legal Project Management: Design and implement projects to run in the most efficient and coordinated manner, to ensure the project is completed on time and on budget Track and manage budget via detailed financial reporting, track timeline and scope through the duration of a project Leverage technology to reduce administrative burden, organize project deliverables, and increase efficiency Utilize the Firm's non-legal resources (e.g., in Service Centers), Business Professionals teams, and innovative approaches to grow profitability Process and Quality: Encourage and coach teams to lead and initiate LSS and service improvement projects Support service owners and managers in identifying opportunities for improvement in quality, effectiveness, and/or efficiency Conduct an unbiased, independent review of important areas and processes of a service Provide collaborators with technical tools to identify multiple causes and address solutions Contribute to significantly reducing the costs and improving the productivity of our services Develop an agile and flexible mindset to opportunities based on quality-related data Support the development of reports and dashboards to drive continuous improvement within the services Skills and experience: A 2:1 degree in any discipline, must have graduated by September 2026 A high level of attention to detail and strong time management skills Solutions-oriented with an analytical approach Proficient in Microsoft packages, specifically Excel Excellent verbal and written English communication Strong interpersonal skills Able to work within a team Can show initiative Able to be innovative in problem-solving Creative thinker About us At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment. Additional Information Working at Baker McKenzie Belfast Center: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
TimeEdit Consultant, Higher Education, Timetabling, Celcat, Scientia, Functionality, Requirement, best Practice My leading client is looking for TimeEdit Support / Implementation Consultant who can provide systems administration and management, along with specialist third line support for corporate applications in a dedicated product portfolio. A key part of the role is analysing requirements and problems to identify and implement solutions, ensuring that they are of the desired quality and maintain data integrity where they interface to related applications Technical Expertise & Systems Management Deep knowledge of TimeEdit , Celcat , Scientia , or similar timetabling and scheduling systems. Systems administration and third-line support for corporate applications. Planning and executing upgrades, ensuring data integrity and smooth integration with related systems. Line management of application specialists and support analysts. Prioritization of workloads, ensuring service levels are met. Oversight of support efforts and ensuring adherence to best practices. Strategic Planning & Collaboration Developing short- and medium-term plans for application support and improvement. Working with product managers and stakeholders across Digital Technologies and the university. Representing the team in internal and external user groups. Analytical & Problem-Solving Skills Investigating operational needs and implementing enhancements. Reviewing new functionality and coordinating upgrades. Risk assessment and mitigation for university systems. Training & Documentation Advising users and maintaining up-to-date operational and training documentation. Supporting service transition and change management processes. If this role sounds of interest please send me your cv asap as this is a urgent role with an immediate start.
Nov 03, 2025
Contractor
TimeEdit Consultant, Higher Education, Timetabling, Celcat, Scientia, Functionality, Requirement, best Practice My leading client is looking for TimeEdit Support / Implementation Consultant who can provide systems administration and management, along with specialist third line support for corporate applications in a dedicated product portfolio. A key part of the role is analysing requirements and problems to identify and implement solutions, ensuring that they are of the desired quality and maintain data integrity where they interface to related applications Technical Expertise & Systems Management Deep knowledge of TimeEdit , Celcat , Scientia , or similar timetabling and scheduling systems. Systems administration and third-line support for corporate applications. Planning and executing upgrades, ensuring data integrity and smooth integration with related systems. Line management of application specialists and support analysts. Prioritization of workloads, ensuring service levels are met. Oversight of support efforts and ensuring adherence to best practices. Strategic Planning & Collaboration Developing short- and medium-term plans for application support and improvement. Working with product managers and stakeholders across Digital Technologies and the university. Representing the team in internal and external user groups. Analytical & Problem-Solving Skills Investigating operational needs and implementing enhancements. Reviewing new functionality and coordinating upgrades. Risk assessment and mitigation for university systems. Training & Documentation Advising users and maintaining up-to-date operational and training documentation. Supporting service transition and change management processes. If this role sounds of interest please send me your cv asap as this is a urgent role with an immediate start.
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to 40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Nov 03, 2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to 40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment
Nov 03, 2025
Full time
Our clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients both remotely and in-person when necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies, and due to the dynamic nature of our business, your job description may evolve over time. Periodically, you may also be called upon to engage in other tasks of a similar nature that align with your skills and capabilities, as directed by management. Serve as the primary point of contact for resolving ERP issues and delivering technical support to end users. Investigate and troubleshoot complex problems to identify effective solutions. Monitor and manage ERP incidents, ensuring timely resolution and clear communication with customers. Escalate high-priority incidents and non-conformance with SLA as needed. Provide guidance and assistance to end-users on system functionality, processes, and best practices. Effectively manage and prioritise the outstanding call list. Proactively monitor and update assigned incidents to ensure timely resolution. Request assistance from the development team for incidents requiring specialised knowledge. Undertake software development when necessary, adhering to company standards and managing work through the version control system. Promote and uphold high levels of customer service and satisfaction. Analyse and assess user requirements, propose system enhancements if necessary, and escalate requests to the development team. Document support activities, incident resolutions, and create knowledge base articles for future reference. Reports expected from you Document all work performed on a timesheet for accurate time tracking. Log all support issues systematically within the support system. Provide the line manager with real-time information on actual hours and current progress for ongoing projects. Your skills and qualifications Proven experience in roles such as an IT help desk technician or similar customer support positions. Proficient in supporting integrations with third-party applications. While Crystal Reports proficiency is not essential, it would be advantageous, and the successful candidate may be required to undergo training. Familiarity with WMS Systems is a plus. Tech-savvy individual with experience in a technology-related field. Capable of breaking down technological processes and delivering clear, step-by-step instructions. Excellent verbal and written communication skills. Self-motivated with a keen willingness to learn. Dedication to providing exceptional customer service. Team-oriented mindset with openness to constructive feedback. Enthusiastic about learning new technologies and systems. Demonstrated expertise in supporting Office 365, Active Directory, Windows 10/11, and Windows Server operating systems. In-depth knowledge of computer systems, including experience troubleshooting both hardware and software. Ability to diagnose and resolve various technical issues. Strong problem-solving, analytical, and debugging skills, with the ability to work effectively in a team environment
My leading Investment Bank client are looking for a talented and motivated individual to take end-to-end responsibility for the applications supporting SEPA Instant Payments internationally. The role is essential to ensure the reliability, performance, and continuous improvement of Real Time payment services. You'll be a key person in the overall Payment transformation programme, looking at the strategy for Payments across the Bank globally moving forwards. This is a newly created role on a greenfield project. A brilliant opportunity! The following skills/experience is essential: Strong Payments background Previously worked in a Product Owner/Product Manager/Business Analyst position. Payment regulation understanding Financial Services background Excellent communication skills Salary: Up to £110,000 + bonus + package Level: VP (Vice President) Location: London (good work from home options available) If you are interested in this SEPA Business Analyst position and meet the above requirements please apply immediately.
Nov 03, 2025
Full time
My leading Investment Bank client are looking for a talented and motivated individual to take end-to-end responsibility for the applications supporting SEPA Instant Payments internationally. The role is essential to ensure the reliability, performance, and continuous improvement of Real Time payment services. You'll be a key person in the overall Payment transformation programme, looking at the strategy for Payments across the Bank globally moving forwards. This is a newly created role on a greenfield project. A brilliant opportunity! The following skills/experience is essential: Strong Payments background Previously worked in a Product Owner/Product Manager/Business Analyst position. Payment regulation understanding Financial Services background Excellent communication skills Salary: Up to £110,000 + bonus + package Level: VP (Vice President) Location: London (good work from home options available) If you are interested in this SEPA Business Analyst position and meet the above requirements please apply immediately.
Infrastructure Analyst - 2nd Line - DoverSalary - £35,000 to £43,000 per annumOffice basedInfrastructure Analyst required for a leading client based in Dover. My client is currently seeking an Infrastructure Analyst to join the team to assist in managing the IT infrastructure services and collaborate across the Groups IT. The role includes managing migrations, tech refreshes, and exploring new technologies to drive innovation. It involves working closely with the team and external suppliers to upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable in DNS and public domain management, including email gateway services. Skilled in securing and supporting wired and wireless IT networks. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Nov 03, 2025
Full time
Infrastructure Analyst - 2nd Line - DoverSalary - £35,000 to £43,000 per annumOffice basedInfrastructure Analyst required for a leading client based in Dover. My client is currently seeking an Infrastructure Analyst to join the team to assist in managing the IT infrastructure services and collaborate across the Groups IT. The role includes managing migrations, tech refreshes, and exploring new technologies to drive innovation. It involves working closely with the team and external suppliers to upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable in DNS and public domain management, including email gateway services. Skilled in securing and supporting wired and wireless IT networks. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Lead Functional Consultant Not for Profit Sector Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Non-Profit and Membership are a key sector for Kerv Digital and core to our organisational mission. A key driving principle behind Kerv Digital s Build Future mission statement is to do well by doing good . We continually strive to deliver meaningful social impact through the work we do and believe that this contributes to our commercial success as a business. Since its inception, Kerv Digital has been a business with a strong moral compass and clear social mission. Non-Profit and Membership organisations account for approximately 50% of our business. Required Skills: Experience of the Non-profit and Membership sector essential In-depth knowledge of D365 Customer Engagement first-party applications and the Power Platform. Capable of leading a team of functional consultants, collaborating with clients to design and build Dynamics 365 CE and Power Platform Solutions Proficiency in several of the following products: Sales, Customer Service, Customer insights, Power Apps, Power Automate, Power Pages, Copilot Studio and Power Bi End to End Implementation Experience essential especially in larger/more complex projects of Multiple Dynamics 365 CE or Power Platform end to end implementation including requirements analysis, design, configuration, testing, training, data migration and integrations, cutover and reporting Solution Design influence to provide ability to create and influence solution designs with a configuration first approach and only using customisation where essential to implementation and maintenance risks and costs Supporting and guiding the team in delivering workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration and integration needs, delivering training and supporting implementation Excellent written and verbal communication skills to understand and playback requirements and convey solution design concepts to customers and peers. A strong desire to help customers realise the benefit of their investment and understand the art of the possible. Be an awesome team player as the conduit between the customer, business analysts, solution architects, developers and quality assurance. Hands-on Dynamics 365 Customer Engagement customisation and configuration Understand which technology to use, and why, including when to use Pro-Code vs Low Code/No Code solutions. Microsoft certifications, e.g. multiple MCPs or an MCSE Understanding the Microsoft Dynamics product portfolio and its licensing Responsibilities: You ll probably need to demonstrate at least some experience with; Understanding the Out of the Box capabilities (and limitations) provided by Dynamics 365CE and the Power Platform, from form design to solution management to connectors to integrations. Demonstrate Out of the Box functionality to business and technical stakeholders illustrating how the product supports core business processes Requirements gathering, writing and evolution through business process identification, analysis and re-engineering Learn and become an expert in the in the Kerv Digital accelerators to solve common business scenarios faster. Become a design influencer into the future roadmap of the accelerators Crafting user stories, features and epics to be used across the presales, design, development and delivery lifecycles. Building Proof of Concepts to demonstrate and articulate solution designs. Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office Pre-sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid-response writing Creating clear and effective documentation across multiple channels Using a proactive approach to ensure timescales are met, balancing a hands-on approach vs delegating to developers or other team members. Training end users and admins in the use of Dynamics 365 CE and the Power Platform Environment setup, configuration and Application Lifecycle Management Supporting, leading and coaching more junior project team members fostering a culture of wellbeing, inclusion and ensuring balanced workload levels Prioritise and assign tasks and make best use of available resource and skill levels in the team contributing to the project success Build relationships with other stakeholders in other disciplines across the project including within the client team and contribute to the successful management of dependencies between disciplines Other tasks as reasonably requested Desirable Skills: Candidates are expected to have some of the following skills; • Lead by example through sharing from previous experiences and providing implementation plans that mitigate risks to deliver a positive outcome • Remain calm and professional in fast paced environments and feel comfortable calling out concerns and seeking advice when needed • Embrace personal growth to yourself and others through learning, achievement and satisfaction • Be approachable to provide help, guidance and actively support junior colleagues helping them to uphold standards, manage their workload, ensure quality and cope with challenging situations • Embrace a culture of knowledge sharing so that we grow We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail, we want you to obsess about the little things! • prepared to travel to client site if required • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote teams in both in the UK and India • ability to work flexibly to deliver on-time to tight timescales What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee s: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employee s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though . click apply for full job details
Nov 03, 2025
Full time
Lead Functional Consultant Not for Profit Sector Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Non-Profit and Membership are a key sector for Kerv Digital and core to our organisational mission. A key driving principle behind Kerv Digital s Build Future mission statement is to do well by doing good . We continually strive to deliver meaningful social impact through the work we do and believe that this contributes to our commercial success as a business. Since its inception, Kerv Digital has been a business with a strong moral compass and clear social mission. Non-Profit and Membership organisations account for approximately 50% of our business. Required Skills: Experience of the Non-profit and Membership sector essential In-depth knowledge of D365 Customer Engagement first-party applications and the Power Platform. Capable of leading a team of functional consultants, collaborating with clients to design and build Dynamics 365 CE and Power Platform Solutions Proficiency in several of the following products: Sales, Customer Service, Customer insights, Power Apps, Power Automate, Power Pages, Copilot Studio and Power Bi End to End Implementation Experience essential especially in larger/more complex projects of Multiple Dynamics 365 CE or Power Platform end to end implementation including requirements analysis, design, configuration, testing, training, data migration and integrations, cutover and reporting Solution Design influence to provide ability to create and influence solution designs with a configuration first approach and only using customisation where essential to implementation and maintenance risks and costs Supporting and guiding the team in delivering workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration and integration needs, delivering training and supporting implementation Excellent written and verbal communication skills to understand and playback requirements and convey solution design concepts to customers and peers. A strong desire to help customers realise the benefit of their investment and understand the art of the possible. Be an awesome team player as the conduit between the customer, business analysts, solution architects, developers and quality assurance. Hands-on Dynamics 365 Customer Engagement customisation and configuration Understand which technology to use, and why, including when to use Pro-Code vs Low Code/No Code solutions. Microsoft certifications, e.g. multiple MCPs or an MCSE Understanding the Microsoft Dynamics product portfolio and its licensing Responsibilities: You ll probably need to demonstrate at least some experience with; Understanding the Out of the Box capabilities (and limitations) provided by Dynamics 365CE and the Power Platform, from form design to solution management to connectors to integrations. Demonstrate Out of the Box functionality to business and technical stakeholders illustrating how the product supports core business processes Requirements gathering, writing and evolution through business process identification, analysis and re-engineering Learn and become an expert in the in the Kerv Digital accelerators to solve common business scenarios faster. Become a design influencer into the future roadmap of the accelerators Crafting user stories, features and epics to be used across the presales, design, development and delivery lifecycles. Building Proof of Concepts to demonstrate and articulate solution designs. Implementing business and technical environment change safely and effectively, with the support of the Solution Architects and the Project Office Pre-sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid-response writing Creating clear and effective documentation across multiple channels Using a proactive approach to ensure timescales are met, balancing a hands-on approach vs delegating to developers or other team members. Training end users and admins in the use of Dynamics 365 CE and the Power Platform Environment setup, configuration and Application Lifecycle Management Supporting, leading and coaching more junior project team members fostering a culture of wellbeing, inclusion and ensuring balanced workload levels Prioritise and assign tasks and make best use of available resource and skill levels in the team contributing to the project success Build relationships with other stakeholders in other disciplines across the project including within the client team and contribute to the successful management of dependencies between disciplines Other tasks as reasonably requested Desirable Skills: Candidates are expected to have some of the following skills; • Lead by example through sharing from previous experiences and providing implementation plans that mitigate risks to deliver a positive outcome • Remain calm and professional in fast paced environments and feel comfortable calling out concerns and seeking advice when needed • Embrace personal growth to yourself and others through learning, achievement and satisfaction • Be approachable to provide help, guidance and actively support junior colleagues helping them to uphold standards, manage their workload, ensure quality and cope with challenging situations • Embrace a culture of knowledge sharing so that we grow We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail, we want you to obsess about the little things! • prepared to travel to client site if required • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote teams in both in the UK and India • ability to work flexibly to deliver on-time to tight timescales What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee s: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employee s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though . click apply for full job details
LA International Computer Consultants Ltd
Wokingham, Berkshire
*FULLTIME ONSITE IN WOKINGHAM, SC REQUIRED* Your responsibilities: * Ensuring the safe and reliable operation of the data centre estate * Conducting regular IT asset audits to uphold data accuracy and compliance. * Maintaining accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. * Managing changes and risks through the Change Control Process. * Raising change or incident tickets as necessary. * Providing incident management support within defined Service Level Agreements (SLAs). * Representing the data centre estate in CABs, workshops, and multidisciplinary events. * Validating technical designs to ensure safe housing and supportability. * Delivering data centre inductions and maintaining access records to meet safety requirements. * Preparing for and completing all required audits. * Minimum 12 months' experience working within a data centre environment. * Background in installing and de-installing IT equipment in data centres. * Knowledge and experience with the ITIL framework. * In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Nov 03, 2025
Contractor
*FULLTIME ONSITE IN WOKINGHAM, SC REQUIRED* Your responsibilities: * Ensuring the safe and reliable operation of the data centre estate * Conducting regular IT asset audits to uphold data accuracy and compliance. * Maintaining accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. * Managing changes and risks through the Change Control Process. * Raising change or incident tickets as necessary. * Providing incident management support within defined Service Level Agreements (SLAs). * Representing the data centre estate in CABs, workshops, and multidisciplinary events. * Validating technical designs to ensure safe housing and supportability. * Delivering data centre inductions and maintaining access records to meet safety requirements. * Preparing for and completing all required audits. * Minimum 12 months' experience working within a data centre environment. * Background in installing and de-installing IT equipment in data centres. * Knowledge and experience with the ITIL framework. * In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Senior Technical Business Analyst - Financial Banking Candidates will come from highly technical background with a track record of delivering complex, low-level code systems (e.g. C++, Java), with strong knowledge of performance optimisation and latency management along with Networking (TCP, UDP, multicast) and low latency data distribution. Ideally these skills will have been gained in a Low Latency Financial / Banking / Trading arena with some business knowledge (Equities, Fixed Income, Futures & Options) but candidates from other domains such as Streaming, Telecoms, Defence and Gaming, where latency is a priority will also be considered. Responsibilities and Duties Requirements gathering - Work closely with other product managers, developers and architects to translate business needs into clear, technically robust specifications, identifying dependencies, interfaces, and technical constraints. Technical roadmap ownership - Work with architects and engineers to maintain the technical roadmap, identifying areas of technical debt or new application components across distributed systems. Technical documentation - Produce and maintain detailed technical and functional documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional teams. Risk assessment - Anticipate technical and operational risks to delivery, proposing mitigations early in the project lifecycle. Required Skills/Experience The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. The appetite and ability to learn in the role is a must. Essential Proven track record of specifying and delivering complex, low-level code systems (e.g. C++, Java), with strong knowledge of performance optimisation, latency management, concurrency, and integration considerations. Strong knowledge of networking principles (TCP, UDP, multicast) and experience designing for resilience, throughput, and low-latency data distribution. Expertise in distributed computing and system architectures, including microservices and high-throughput, low-latency systems. Strong knowledge of data architecture and database design, with experience across relational, time-series, and high-availability database environments. Understanding of on-premises Linux-based infrastructure, and deploying and managing containerised/virtualised environments (AWS, OpenShift). Demonstrated ability to work within Agile/Scrum SDLC, translating business objectives into actionable user stories and robust technical deliverables. Proven ability to produce and maintain high-quality technical documentation and API specifications suitable for both engineering and client consumption. Desirable Experience working with an electronically traded asset class. Strong business and technical understanding of exchange-based order book methodologies such as CLOB, auctions, dark trading, pegged orders and more. Familiarity with FIX trading protocol and market data systems. Experience working in a highly regulated environment.
Nov 03, 2025
Full time
Senior Technical Business Analyst - Financial Banking Candidates will come from highly technical background with a track record of delivering complex, low-level code systems (e.g. C++, Java), with strong knowledge of performance optimisation and latency management along with Networking (TCP, UDP, multicast) and low latency data distribution. Ideally these skills will have been gained in a Low Latency Financial / Banking / Trading arena with some business knowledge (Equities, Fixed Income, Futures & Options) but candidates from other domains such as Streaming, Telecoms, Defence and Gaming, where latency is a priority will also be considered. Responsibilities and Duties Requirements gathering - Work closely with other product managers, developers and architects to translate business needs into clear, technically robust specifications, identifying dependencies, interfaces, and technical constraints. Technical roadmap ownership - Work with architects and engineers to maintain the technical roadmap, identifying areas of technical debt or new application components across distributed systems. Technical documentation - Produce and maintain detailed technical and functional documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional teams. Risk assessment - Anticipate technical and operational risks to delivery, proposing mitigations early in the project lifecycle. Required Skills/Experience The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. The appetite and ability to learn in the role is a must. Essential Proven track record of specifying and delivering complex, low-level code systems (e.g. C++, Java), with strong knowledge of performance optimisation, latency management, concurrency, and integration considerations. Strong knowledge of networking principles (TCP, UDP, multicast) and experience designing for resilience, throughput, and low-latency data distribution. Expertise in distributed computing and system architectures, including microservices and high-throughput, low-latency systems. Strong knowledge of data architecture and database design, with experience across relational, time-series, and high-availability database environments. Understanding of on-premises Linux-based infrastructure, and deploying and managing containerised/virtualised environments (AWS, OpenShift). Demonstrated ability to work within Agile/Scrum SDLC, translating business objectives into actionable user stories and robust technical deliverables. Proven ability to produce and maintain high-quality technical documentation and API specifications suitable for both engineering and client consumption. Desirable Experience working with an electronically traded asset class. Strong business and technical understanding of exchange-based order book methodologies such as CLOB, auctions, dark trading, pegged orders and more. Familiarity with FIX trading protocol and market data systems. Experience working in a highly regulated environment.
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Nov 03, 2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Service Desk Analyst - South West London - 6-Month Contract (Inside IR35) We are seeking a dedicated and proactive Service Desk Analyst to join my customer's team on a 6 month contract in South West London. Responsibilities Provide first-line technical support to end-users, resolving technical issues via face-to-face support, phone, email, or chat. Assist with the setup, maintenance, and troubleshooting of laptops, desktops, and mobile phones. Conduct user account management using Active Directory and manage permissions in Exchange and Google Workspace. Liaise with team members and other IT departments to escalate and resolve complex IT issues promptly. Deliver a professional, empathetic, and inclusive support experience, ensuring all users feel supported and valued regardless of their technical background. Participate in team meetings and actively contribute to process improvements, knowledge sharing, and new ideas. Set up new user accounts and provide initial IT onboarding and training for new starters. Configure and distribute equipment, including laptops, phones, and peripherals. Troubleshoot software and hardware issues for business-critical applications. Collaborate with colleagues and escalate complex issues to senior team members or third-party providers when necessary. Monitor and manage the IT ticketing system, ensuring all tickets are updated, tracked, and resolved promptly. If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Nov 03, 2025
Contractor
Service Desk Analyst - South West London - 6-Month Contract (Inside IR35) We are seeking a dedicated and proactive Service Desk Analyst to join my customer's team on a 6 month contract in South West London. Responsibilities Provide first-line technical support to end-users, resolving technical issues via face-to-face support, phone, email, or chat. Assist with the setup, maintenance, and troubleshooting of laptops, desktops, and mobile phones. Conduct user account management using Active Directory and manage permissions in Exchange and Google Workspace. Liaise with team members and other IT departments to escalate and resolve complex IT issues promptly. Deliver a professional, empathetic, and inclusive support experience, ensuring all users feel supported and valued regardless of their technical background. Participate in team meetings and actively contribute to process improvements, knowledge sharing, and new ideas. Set up new user accounts and provide initial IT onboarding and training for new starters. Configure and distribute equipment, including laptops, phones, and peripherals. Troubleshoot software and hardware issues for business-critical applications. Collaborate with colleagues and escalate complex issues to senior team members or third-party providers when necessary. Monitor and manage the IT ticketing system, ensuring all tickets are updated, tracked, and resolved promptly. If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Senior MuleSoft Developer 6 Month contract - Inside IR35 - up to £585 per day London based - hybrid working - 3 days office based Current NPPV3 clearance is highly desirable Your main responsibility will be to deliver clean, maintainable, and well-tested code that adheres to SOLID principles. You will work collaboratively across Quality Assurance, DevOps, and other development teams, sharing knowledge, supporting onboarding, and contributing to code reviews. Key Responsibilities Deliver high-quality, maintainable code and development outcomes. Manage data exchange between Back End services, Front End applications, and third-party APIs. Develop Server Side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable. Lead and contribute to technical user stories, focusing on integration and service optimisation. Document solutions using diagrams, flowcharts, and clear code comments. Ensure compliance with quality standards, including automated testing and code reviews. Address non-functional requirements such as performance, monitoring, and operational support. Support releases through all development environments, maintaining quality and reliability. Contribute to skill development and technology adoption within the team. Present technical concepts in demos and participate in user feedback sessions. Provide accurate work estimates and support agile planning. Balance delivery pace with documentation, test automation, and technical debt reduction. Skills and Experience We're looking for candidates with strengths in most of the following areas: Essential Experience delivering integration microservices using MuleSoft best practices. Proven ability to write clean, maintainable code following SOLID principles. Designing RAML, REST APIs, flow control, and error handling. Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, Firewalls, and cloud technologies). Securing and managing APIs using API Manager. Developing frameworks for error handling and logging. Managing the API development life cycle from design to governance and management. Working with batch message processing, Salesforce, file, and database connectors. Using MUnit and practising test-driven development. Experience with REST, HTTP, MQ, JSON, XML, and SOA. Familiarity with CI/CD pipelines (Maven, Jenkins, Bitbucket, Git, MuleSoft). Desirable Experience working in consulting or public sector environments. Experience as a microservices developer. MuleSoft certification. Education and Other Requirements Typically, candidates have substantial experience in MuleSoft integration development (often 5+ years), but we welcome applicants with a range of backgrounds and relevant skills. Degree in a relevant field (eg Computer Science, Statistics) or equivalent practical experience. Eligible for SC clearance (requires 5 years' residency in the UK; citizenship is not mandatory). Able to adapt to changing priorities and client needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Nov 03, 2025
Contractor
Senior MuleSoft Developer 6 Month contract - Inside IR35 - up to £585 per day London based - hybrid working - 3 days office based Current NPPV3 clearance is highly desirable Your main responsibility will be to deliver clean, maintainable, and well-tested code that adheres to SOLID principles. You will work collaboratively across Quality Assurance, DevOps, and other development teams, sharing knowledge, supporting onboarding, and contributing to code reviews. Key Responsibilities Deliver high-quality, maintainable code and development outcomes. Manage data exchange between Back End services, Front End applications, and third-party APIs. Develop Server Side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable. Lead and contribute to technical user stories, focusing on integration and service optimisation. Document solutions using diagrams, flowcharts, and clear code comments. Ensure compliance with quality standards, including automated testing and code reviews. Address non-functional requirements such as performance, monitoring, and operational support. Support releases through all development environments, maintaining quality and reliability. Contribute to skill development and technology adoption within the team. Present technical concepts in demos and participate in user feedback sessions. Provide accurate work estimates and support agile planning. Balance delivery pace with documentation, test automation, and technical debt reduction. Skills and Experience We're looking for candidates with strengths in most of the following areas: Essential Experience delivering integration microservices using MuleSoft best practices. Proven ability to write clean, maintainable code following SOLID principles. Designing RAML, REST APIs, flow control, and error handling. Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, Firewalls, and cloud technologies). Securing and managing APIs using API Manager. Developing frameworks for error handling and logging. Managing the API development life cycle from design to governance and management. Working with batch message processing, Salesforce, file, and database connectors. Using MUnit and practising test-driven development. Experience with REST, HTTP, MQ, JSON, XML, and SOA. Familiarity with CI/CD pipelines (Maven, Jenkins, Bitbucket, Git, MuleSoft). Desirable Experience working in consulting or public sector environments. Experience as a microservices developer. MuleSoft certification. Education and Other Requirements Typically, candidates have substantial experience in MuleSoft integration development (often 5+ years), but we welcome applicants with a range of backgrounds and relevant skills. Degree in a relevant field (eg Computer Science, Statistics) or equivalent practical experience. Eligible for SC clearance (requires 5 years' residency in the UK; citizenship is not mandatory). Able to adapt to changing priorities and client needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Asset Intelligence Officer Royal Borough of Kensington and Chelsea Location: London (Hybrid - 3 days office-based) Contract Type: Permanent Closing Date: Sunday 3rd November Interviews: 13th-14th November Join a Borough That Puts Communities FirstThe Royal Borough of Kensington and Chelsea is one of London's most vibrant and diverse boroughs. We are proud of our commitment to delivering high-quality housing services that meet the needs of our residents. As we embark on a major transformation of our asset management systems, this is a pivotal moment to join our team and help shape the future of property data management. About the RoleWe're seeking an Asset Intelligence Analyst to join our Property Data team. This role is critical to ensuring the accuracy, integrity, and strategic value of our housing asset data.You'll be instrumental in: Supporting the procurement and implementation of a new asset management system. Managing and auditing property data to ensure it meets governance and quality standards. Collaborating with internal and external stakeholders to ensure timely and accurate data flows. Preparing reports, insights, and supporting data migration and validation processes. This is an ideal opportunity for someone with strong data analytics and audit experience, particularly in housing or property data environments. What You'll Bring We're looking for someone who: Has experience in data analytics, audit, and ideally data migration. Understands property data within a local authority or housing context. Is confident using tools like Power BI, Excel, and SharePoint. Has a process-led mindset and can work within governance frameworks. Can work collaboratively across teams and communicate effectively. Has experience managing housing databases and preparing performance reports. Desirable but not essential: Exposure to BIM data. Experience working in a business partner model. Familiarity with GIS or Microsoft Access. What You'll Get in Return As an employee of the Royal Borough of Kensington and Chelsea, you'll be part of a forward-thinking council that values innovation, collaboration, and community impact. You'll benefit from a competitive salary, generous annual leave, and access to the Local Government Pension Scheme. We offer flexible working arrangements, professional development opportunities, and a supportive environment where your contributions help shape services that matter. With a central London location and a commitment to employee wellbeing, this is a place where you can thrive both professionally and personally. Please get in touch with for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nov 03, 2025
Full time
Asset Intelligence Officer Royal Borough of Kensington and Chelsea Location: London (Hybrid - 3 days office-based) Contract Type: Permanent Closing Date: Sunday 3rd November Interviews: 13th-14th November Join a Borough That Puts Communities FirstThe Royal Borough of Kensington and Chelsea is one of London's most vibrant and diverse boroughs. We are proud of our commitment to delivering high-quality housing services that meet the needs of our residents. As we embark on a major transformation of our asset management systems, this is a pivotal moment to join our team and help shape the future of property data management. About the RoleWe're seeking an Asset Intelligence Analyst to join our Property Data team. This role is critical to ensuring the accuracy, integrity, and strategic value of our housing asset data.You'll be instrumental in: Supporting the procurement and implementation of a new asset management system. Managing and auditing property data to ensure it meets governance and quality standards. Collaborating with internal and external stakeholders to ensure timely and accurate data flows. Preparing reports, insights, and supporting data migration and validation processes. This is an ideal opportunity for someone with strong data analytics and audit experience, particularly in housing or property data environments. What You'll Bring We're looking for someone who: Has experience in data analytics, audit, and ideally data migration. Understands property data within a local authority or housing context. Is confident using tools like Power BI, Excel, and SharePoint. Has a process-led mindset and can work within governance frameworks. Can work collaboratively across teams and communicate effectively. Has experience managing housing databases and preparing performance reports. Desirable but not essential: Exposure to BIM data. Experience working in a business partner model. Familiarity with GIS or Microsoft Access. What You'll Get in Return As an employee of the Royal Borough of Kensington and Chelsea, you'll be part of a forward-thinking council that values innovation, collaboration, and community impact. You'll benefit from a competitive salary, generous annual leave, and access to the Local Government Pension Scheme. We offer flexible working arrangements, professional development opportunities, and a supportive environment where your contributions help shape services that matter. With a central London location and a commitment to employee wellbeing, this is a place where you can thrive both professionally and personally. Please get in touch with for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
