Job Description
This is a full-time, permanent opportunity to manage and lead a domiciliary care service regulated by the CQC. You'll be responsible for operational delivery, staff leadership, and ensuring the highest standards of care.
Client Details
Our client is a London-based charity delivering homecare services under contract with a local authority. Rooted in a long-standing ethos of compassion and respect, they support vulnerable adults to live independently in their own homes. The organisation is committed to safeguarding, quality assurance, and continuous improvement.
Description
- Lead day-to-day operations ensuring high-quality care.
- Ensure compliance with CQC standards and all relevant legislation.
- Collaborate with the CEO to manage services within organisational policies.
- Promote company values and person-centred care philosophy.
- Oversee client assessments, care planning, and risk management.
- Manage staff recruitment, training, supervision, and performance.
- Monitor service delivery, budgets, and resource allocation.
- Maintain accurate records and reporting systems in line with legal requirements.
- Resolve complaints and incidents with the Compliance and Quality Manager.
- Build relationships with local authorities, agencies, and commissioners.
Profile
A successful Registered Care Manager should have:
- NVQ Level 5 in Leadership and Management in Health & Social Care (or willingness to work towards it)
- Experience managing CQC-regulated domiciliary care services
- Strong leadership and team management skills
- Excellent communication and partnership-building abilities
- Knowledge of safeguarding, medication management, and health & safety
- A compassionate, non-judgemental approach to care
- Commitment to continuous learning and professional development
Job Offer
- Salary: 38,000- 45,000 depending on experience
- Full time office requirement in Victoria
- Nest pension scheme after 3 months
- 6-month probation period with full support
- Opportunities for training in values-led care
- A collaborative, inclusive working environment
If you are passionate about leading care services and making a difference in the not-for-profit healthcare industry, we encourage you to apply today.
