We're looking for an experienced Administrator to join a team where you will be integral in processing documentation and maintaining high standards of customer service. This position is perfect for someone who excels in a dynamic, fast-paced setting and is passionate about driving continuous improvement within the financial services sector.
Day-to-day of the role:
- Process documentation accurately in line with company procedures and service levels.
- Review documents to check department requirements are met.
- Liaise with various departments to resolve queries promptly.
- Handle incoming telephone calls, maintaining customer service standards.
- Support the preparation of departmental reports, contributing to continuous improvement in the business.
Required Skills & Qualifications:
- Education to at least A level or equivalent.
- Experience in customer services environment is desirable.
- Proficiency in Microsoft Office - Excel, Word, PowerPoint at a basic level.
- Excellent attention to detail.
- Must be a team player with the ability to work independently.
Benefits:
- Clear progression path within the business, potential to step into a Team Leader role.
To apply for this post, please submit your CV by clicking Apply Now.