Internal Business Development & Account Manager

Internal Business Development & Account Manager

Location: West Midlands
Salary: Competitive + Bonus / Commission
Job Type: Permanent, Full-Time

About the Company

Our client is a well-established metal stockholder specialising in stainless steel products, supplying into sectors such as fabrication, engineering, manufacturing, construction and OEMs. Known for excellent customer service and fast turnaround, they stock and supply stainless sheet, plate, bar, tube and bespoke cut-to-length solutions.

About the Role

This is a fantastic opportunity for someone with internal sales or account management experience within metal stockholding, steel distribution, or a related industrial sector.

You ll be responsible for managing and growing existing customer accounts, as well as developing new business opportunities. This role is all about maintaining strong relationships, responding quickly to enquiries, and building trust through product knowledge and service reliability.

If you enjoy working in a fast-paced trading environment and have a passion for developing customers, this role is for you.

Key Responsibilities

• Manage and grow an existing portfolio of customers within the stainless steel / metals market
• Handle incoming enquiries and provide quotations based on pricing, availability, sizes, grades, and processing requirements
• Convert quotes into orders while maintaining healthy margins
• Identify new business opportunities through proactive customer contact and relationship building
• Work closely with the warehouse, purchasing, and external sales teams to ensure efficient order fulfilment
• Maintain accurate CRM and sales records, tracking activity and pipeline
• Strengthen customer loyalty through excellent communication and service follow-up
• Meet agreed sales targets and performance KPI s

What We re Looking For

• Experience in metal stockholding, steel distribution, engineering materials, industrial trading, or similar
• Strong understanding of stainless steel grades, sizes, or processing (bar cutting, plate profiling, tube, sheet etc.) highly beneficial
• A confident relationship-builder with excellent communication skills
• Commercially aware and target-driven
• Able to handle multiple enquiries and prioritise workload effectively
• Comfortable working in a high-activity, customer-focused environment
• Proficient with Microsoft Office; CRM experience beneficial

What s on Offer

• Competitive salary + bonus / commission structure
• Genuine progression opportunities within a growing business
• Supportive, team-focused working environment
• Company pension & standard benefits package
• The chance to make a real commercial impact

How to Apply

Please send your CV to (url removed) or submit your application via the link provided.

Jasmine Williams Commercial Manager
(phone number removed)

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