Credit Controller

We're Hiring: Credit Controller - Global Educational Management Business

Are you an experienced Credit Controller with a proven track record in B2C collections? I'm currently recruiting on behalf of a global leader in educational management, and this is a fantastic opportunity to join a forward-thinking organisation that's shaping the future of learning worldwide.

The Role

As Credit Controller, you'll take ownership of a busy B2C ledger, managing tuition fee collections and ensuring smooth cashflow across multiple international markets. This is a hands-on role where you'll combine strong relationship management with commercial awareness, balancing empathy for students and families with the need to deliver results.

What You'll Be Doing

• Managing a high-volume B2C ledger, chasing outstanding balances and ensuring timely payments.
• Handling inbound queries from students and clients with professionalism and care.
• Monitoring and reconciling invoices, purchase orders, and receipts across multiple systems.
• Processing credits, refunds, and adjustments accurately.
• Producing regular debtor reports and advising management on collection performance.
• Supporting the wider finance team with administration and process improvements.

What We're Looking For

• Previous experience in credit control, ideally in a B2C environment (education, subscriptions, or services).
• Excellent communication and negotiation skills, with the ability to handle sensitive conversations.
• Strong organisational skills and attention to detail.
• Confidence managing large ledgers ( 1m+ monthly) and high transaction volumes.
• Proficiency in finance systems and Excel.
• A proactive, resilient, and customer-focused approach.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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