Fast Track Motor File Handler - Leeds

The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients.

Handling a caseload of predominately Litigated Motor Claims to settlement

Create case strategy following Client Guidelines and review of information available

Assessing cases and liability of claims

Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs

Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making

Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments

Undertaking periodic reviews of files in line with Client requirements

Updating reports

Meeting agreed performance targets

Ensuring files are kept within ISO 9001 guidelines

Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested

To ensure compliance with the SRA Standards & Regulations Working Hours35 hours per week

Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.

Primary location for this role is Leeds Office.

Previous experience as a minimum in a similar role

Experience of handling litigated files

Experience of MOJ processes at all stages

Good telephone negotiation skills

Have an understanding of protocols

Excellent listening and verbal communication skills

Proficient IT skillsDesirable

• Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)

Adhere to Keoghs Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

We are connected

We are Dynamic

We are Innovative

We succeed together

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme
• Tech Scheme
• Season Ticket Loan
• Gym Flex
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

after successfully completing probation