Customer Account & Service Coordinator Location: Sevenoaks Salary: 28,000 - 30,000 If you enjoy being the steady, responsive point of contact for customers-and you take pride in getting orders, repairs and updates right-this is a brilliant opportunity. Our Client is hiring for a reputed client to help deliver an end-to-end, high-quality customer experience. What you will be doing: Acting as the dedicated contact for assigned customer accounts, delivering consistently high service levels Building and maintaining strong relationships with customers, repair partners and distributors Managing customer repair portfolios and spare parts needs from first enquiry through to completion Processing and progressing customer orders for customers, distribution partners, authorised repair centres and end users Assisting customers to identify and source the correct parts for their equipment Monitoring stock availability and proactively communicating delivery delays Booking customer equipment into UK and European repair centres, then managing the repair journey through to return Liaising with customers on quotations, authorisation, purchase orders and payment arrangements Keeping accurate customer records and maintaining documentation Processing claims submitted by authorised centres, including validating spare parts claims tied to warranty repairs What you wll bring: Previous experience in customer service, account management, service coordination or internal sales support Strong administrative and organisational skills with excellent attention to detail Experience managing customer orders and processing documentation accurately Excellent written and verbal communication Confidence in handling multiple priorities in a fast-paced environment Strong problem-solving skills and a relationship-building approach Proficiency with Microsoft Office and CRM/ERP systems If you are customer-focused, organised, and motivated by making things run smoothly for others, we would love to hear from you. Apply now to be considered for this role in Sevenoaks. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Aug 09, 2026
Full time
Customer Account & Service Coordinator Location: Sevenoaks Salary: 28,000 - 30,000 If you enjoy being the steady, responsive point of contact for customers-and you take pride in getting orders, repairs and updates right-this is a brilliant opportunity. Our Client is hiring for a reputed client to help deliver an end-to-end, high-quality customer experience. What you will be doing: Acting as the dedicated contact for assigned customer accounts, delivering consistently high service levels Building and maintaining strong relationships with customers, repair partners and distributors Managing customer repair portfolios and spare parts needs from first enquiry through to completion Processing and progressing customer orders for customers, distribution partners, authorised repair centres and end users Assisting customers to identify and source the correct parts for their equipment Monitoring stock availability and proactively communicating delivery delays Booking customer equipment into UK and European repair centres, then managing the repair journey through to return Liaising with customers on quotations, authorisation, purchase orders and payment arrangements Keeping accurate customer records and maintaining documentation Processing claims submitted by authorised centres, including validating spare parts claims tied to warranty repairs What you wll bring: Previous experience in customer service, account management, service coordination or internal sales support Strong administrative and organisational skills with excellent attention to detail Experience managing customer orders and processing documentation accurately Excellent written and verbal communication Confidence in handling multiple priorities in a fast-paced environment Strong problem-solving skills and a relationship-building approach Proficiency with Microsoft Office and CRM/ERP systems If you are customer-focused, organised, and motivated by making things run smoothly for others, we would love to hear from you. Apply now to be considered for this role in Sevenoaks. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
The Role The Sales & Events Coordinator is a dynamic hybrid role responsible for driving event sales while ensuring the successful planning, coordination, and delivery of events. This position acts as the key point of contact for clients throughout the entire event lifecycle, from initial enquiry and sales conversion through to operational execution and post-event follow-up. The successful candidate will be commercially driven, highly organised, client-focused, and capable of managing multiple events simultaneously while delivering exceptional guest experiences and achieving revenue targets and enjoy working in a collaborative and fast-paced working environment The Responsibilities Drive event sales by responding to enquiries, conducting venue tours and client meetings, preparing tailored proposals and contracts, converting bookings, achieving sales targets, upselling services, and generating new business opportunities through networking and proactive sales activity. Build and maintain strong relationships with corporate clients, event organisers, agencies and local businesses, ensuring exceptional customer service and long-term business growth. Manage events from enquiry through to completion, coordinating all client requirements, preparing function sheets and operational briefs, liaising with internal departments, and ensuring all event details are effectively communicated. Act as the lead client contact during events, overseeing event setup, delivery and breakdown, conducting pre- and post-event checks, resolving issues, gathering feedback, ensuring customer satisfaction, and supporting evening and weekend events as required. Maintain accurate CRM, booking and event records, manage invoicing and documentation, produce sales and event reports, monitor revenue and profitability performance, support administrative requirements, and ensure compliance with company policies, health & safety standards and licensing regulations. What We're Looking For Previous experience in sales, events, hospitality, conference services or venue coordination, with strong sales, negotiation and business development skills. Excellent customer service, relationship-building and interpersonal skills, with the ability to communicate professionally and confidently with clients, colleagues and stakeholders. Exceptional organisational, time management and attention-to-detail skills, with the ability to manage multiple projects simultaneously and meet deadlines. A proactive, positive and solutions-focused approach, remaining calm under pressure while delivering outstanding customer experiences. Strong written and verbal communication skills, proficiency in Microsoft Office and CRM/event management systems, and the flexibility to work evenings and weekends when required. What We Can Offer 25 Days Annual Leave - Work hard, rest well. Life Assurance - Peace of mind knowing your loved ones are protected. 5% Pension Contribution - Helping you prepare for a bright future. Healthshield Cover - Support with dental, physio, counselling and more for you and your children. Employee Assistance Programme - AXA Health support whenever you need it. Eye Care Support - Vouchers and contributions towards glasses. Cycle to Work Scheme - A greener, healthier commute. Employee Referral Scheme - Recommend great people and get rewarded. Recruitment Process Outlined: 1st Stage - Introductory call with Talent Team 2nd Stage - Interview with Venue Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Aug 09, 2026
Full time
The Role The Sales & Events Coordinator is a dynamic hybrid role responsible for driving event sales while ensuring the successful planning, coordination, and delivery of events. This position acts as the key point of contact for clients throughout the entire event lifecycle, from initial enquiry and sales conversion through to operational execution and post-event follow-up. The successful candidate will be commercially driven, highly organised, client-focused, and capable of managing multiple events simultaneously while delivering exceptional guest experiences and achieving revenue targets and enjoy working in a collaborative and fast-paced working environment The Responsibilities Drive event sales by responding to enquiries, conducting venue tours and client meetings, preparing tailored proposals and contracts, converting bookings, achieving sales targets, upselling services, and generating new business opportunities through networking and proactive sales activity. Build and maintain strong relationships with corporate clients, event organisers, agencies and local businesses, ensuring exceptional customer service and long-term business growth. Manage events from enquiry through to completion, coordinating all client requirements, preparing function sheets and operational briefs, liaising with internal departments, and ensuring all event details are effectively communicated. Act as the lead client contact during events, overseeing event setup, delivery and breakdown, conducting pre- and post-event checks, resolving issues, gathering feedback, ensuring customer satisfaction, and supporting evening and weekend events as required. Maintain accurate CRM, booking and event records, manage invoicing and documentation, produce sales and event reports, monitor revenue and profitability performance, support administrative requirements, and ensure compliance with company policies, health & safety standards and licensing regulations. What We're Looking For Previous experience in sales, events, hospitality, conference services or venue coordination, with strong sales, negotiation and business development skills. Excellent customer service, relationship-building and interpersonal skills, with the ability to communicate professionally and confidently with clients, colleagues and stakeholders. Exceptional organisational, time management and attention-to-detail skills, with the ability to manage multiple projects simultaneously and meet deadlines. A proactive, positive and solutions-focused approach, remaining calm under pressure while delivering outstanding customer experiences. Strong written and verbal communication skills, proficiency in Microsoft Office and CRM/event management systems, and the flexibility to work evenings and weekends when required. What We Can Offer 25 Days Annual Leave - Work hard, rest well. Life Assurance - Peace of mind knowing your loved ones are protected. 5% Pension Contribution - Helping you prepare for a bright future. Healthshield Cover - Support with dental, physio, counselling and more for you and your children. Employee Assistance Programme - AXA Health support whenever you need it. Eye Care Support - Vouchers and contributions towards glasses. Cycle to Work Scheme - A greener, healthier commute. Employee Referral Scheme - Recommend great people and get rewarded. Recruitment Process Outlined: 1st Stage - Introductory call with Talent Team 2nd Stage - Interview with Venue Team Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.
Aug 09, 2026
Full time
Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.
Product Specialist (Buying) Would suit Junior Buyer, NPD Coordinator or similar Competitive salary plus benefits Trafford - Hybrid Working - 2-3 Days Working from Home An exciting opportunity has arisen for an organised and proactive Product Specialist to join a growing and dynamic business. This is a fantastic opportunity for someone with experience in product management, project management or new product development coordination who enjoys managing multiple projects and working collaboratively across different teams. You will play a key role in managing the end-to-end product launch process, ensuring products are delivered on time and to the highest standards while acting as the central point of coordination between internal departments and customers. The Role As a Product Specialist, you will oversee the full product lifecycle, from initial approval through to launch and eventual discontinuation. You will work closely with commercial, supply chain, operations and product development teams to ensure projects remain on track and stakeholders are aligned throughout the process. Key Responsibilities Lead and manage the critical path for product launches across assigned accounts Oversee the full product lifecycle from approval to launch and discontinuation Create internal product specifications and define detailed product requirements Produce costings based on briefs received from the Sales team Manage and track critical path plans, ensuring milestones are achieved Identify, escalate and resolve risks that may impact launch timelines Support product lifecycle management and end-of-life planning for discontinued products Manage product codes, price lists and discontinuation activities Create and manage artwork for product packaging, labels and supporting materials Conduct market research and product reviews to identify opportunities for improvement and innovation Coordinate and track product samples across multiple departments Manage product sign-off processes and ensure timely submission to customers Attend customer meetings and support product discussions and presentations Coordinate packaging trials and ensure products are packed to agreed specifications Respond to customer queries and build strong relationships with key stakeholders Support continuous improvement initiatives and contribute ideas to enhance processes and systems Provide cover for colleagues where required and support wider Product Management projects About You The successful candidate will have: Experience within product management, project management or new product development coordination Strong project management and organisational skills with the ability to manage multiple projects simultaneously Experience working with cross-functional teams, including commercial, operations, supply chain and development teams Excellent communication and stakeholder management skills Exceptional attention to detail, particularly when managing specifications and product data Strong problem-solving skills and a proactive approach to risk management Good systems and data management skills, ideally with exposure to PLM, CRM or ERP systems The ability to work independently and prioritise competing demands effectively Personal Attributes Highly organised and proactive A collaborative team player Commercially aware and customer focused Adaptable and comfortable working in a fast-paced environment Passionate about continuous improvement and process enhancement What's on Offer? A varied and fast-paced role with excellent exposure across the business The opportunity to work with a collaborative and supportive team Genuine opportunities for development and career progression If you're looking for a role where you can take ownership of projects, work cross-functionally and make a real impact on product delivery and innovation, we'd love to hear from you. Apply today via NJR Recruitment or call quoting the reference NJR16836 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Aug 09, 2026
Full time
Product Specialist (Buying) Would suit Junior Buyer, NPD Coordinator or similar Competitive salary plus benefits Trafford - Hybrid Working - 2-3 Days Working from Home An exciting opportunity has arisen for an organised and proactive Product Specialist to join a growing and dynamic business. This is a fantastic opportunity for someone with experience in product management, project management or new product development coordination who enjoys managing multiple projects and working collaboratively across different teams. You will play a key role in managing the end-to-end product launch process, ensuring products are delivered on time and to the highest standards while acting as the central point of coordination between internal departments and customers. The Role As a Product Specialist, you will oversee the full product lifecycle, from initial approval through to launch and eventual discontinuation. You will work closely with commercial, supply chain, operations and product development teams to ensure projects remain on track and stakeholders are aligned throughout the process. Key Responsibilities Lead and manage the critical path for product launches across assigned accounts Oversee the full product lifecycle from approval to launch and discontinuation Create internal product specifications and define detailed product requirements Produce costings based on briefs received from the Sales team Manage and track critical path plans, ensuring milestones are achieved Identify, escalate and resolve risks that may impact launch timelines Support product lifecycle management and end-of-life planning for discontinued products Manage product codes, price lists and discontinuation activities Create and manage artwork for product packaging, labels and supporting materials Conduct market research and product reviews to identify opportunities for improvement and innovation Coordinate and track product samples across multiple departments Manage product sign-off processes and ensure timely submission to customers Attend customer meetings and support product discussions and presentations Coordinate packaging trials and ensure products are packed to agreed specifications Respond to customer queries and build strong relationships with key stakeholders Support continuous improvement initiatives and contribute ideas to enhance processes and systems Provide cover for colleagues where required and support wider Product Management projects About You The successful candidate will have: Experience within product management, project management or new product development coordination Strong project management and organisational skills with the ability to manage multiple projects simultaneously Experience working with cross-functional teams, including commercial, operations, supply chain and development teams Excellent communication and stakeholder management skills Exceptional attention to detail, particularly when managing specifications and product data Strong problem-solving skills and a proactive approach to risk management Good systems and data management skills, ideally with exposure to PLM, CRM or ERP systems The ability to work independently and prioritise competing demands effectively Personal Attributes Highly organised and proactive A collaborative team player Commercially aware and customer focused Adaptable and comfortable working in a fast-paced environment Passionate about continuous improvement and process enhancement What's on Offer? A varied and fast-paced role with excellent exposure across the business The opportunity to work with a collaborative and supportive team Genuine opportunities for development and career progression If you're looking for a role where you can take ownership of projects, work cross-functionally and make a real impact on product delivery and innovation, we'd love to hear from you. Apply today via NJR Recruitment or call quoting the reference NJR16836 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.
Sales Progression Coordinator Location: Bracknell Salary: Up to £37,000 per annum Contract: 12-Month Fixed Term Contract Hours: Monday - Friday, Full Time Benefits 28 days annual leave plus bank holidays, with the option to buy or sell up to 5 days Agile working to support a healthy work-life balance Generous pension scheme with employer contributions up to 10% Employee discounts across thousands of high street and online retailers Life assurance (up to 5x annual salary) Interest-free staff loans and Cycle to Work scheme 24/7 Employee Assistance Programme Enhanced maternity, paternity, shared parental and adoption leave Free eye tests and contribution towards glasses for eligible employees Ongoing training, career development and study support The Opportunity We're recruiting for an experienced Sales Progression Coordinator to join a leading Property organsation on a 12-month fixed-term contract. This is an excellent opportunity for someone with a background in property sales progression, shared ownership, conveyancing or new homes who enjoys managing the customer journey from reservation through to legal completion. Working closely with sales teams, solicitors, mortgage brokers and customers, you'll play a vital role in ensuring transactions progress smoothly, keeping all parties informed and helping deliver an outstanding customer experience. Key Responsibilities Manage the sales progression of Shared Ownership and Market Sale properties from reservation through to legal completion. Act as the main point of contact for solicitors and mortgage brokers throughout the sales process. Build strong relationships with customers, providing regular updates and proactive communication. Work closely with Regional Sales Managers to ensure completion forecasts remain accurate. Monitor sales progression, identifying and resolving issues that could delay exchange or completion. Produce regular reports and maintain accurate records across internal systems. Ensure all legal, regulatory and compliance requirements are met. Capture customer feedback to help drive continuous improvement. Support the wider sales team in achieving regional sales targets. About You We're looking for someone who can confidently manage multiple property transactions while delivering exceptional customer service. You'll ideally have: Previous experience in sales progression, conveyancing, new homes or shared ownership. A strong understanding of the mortgage and conveyancing process. Knowledge of common barriers to exchange and completion, with the ability to resolve issues proactively. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills, both written and verbal. Experience using Microsoft Office, particularly Excel and Word. A customer-focused, proactive and collaborative approach. Confidence working independently while building strong relationships with internal and external stakeholders. Why Apply? This is a fantastic opportunity to join a well-established organisation that genuinely invests in its people. You'll become part of a collaborative team where your expertise will directly contribute to helping customers achieve home ownership while enjoying excellent benefits, flexible working and genuine opportunities for professional development.
Aug 08, 2026
Contractor
Sales Progression Coordinator Location: Bracknell Salary: Up to £37,000 per annum Contract: 12-Month Fixed Term Contract Hours: Monday - Friday, Full Time Benefits 28 days annual leave plus bank holidays, with the option to buy or sell up to 5 days Agile working to support a healthy work-life balance Generous pension scheme with employer contributions up to 10% Employee discounts across thousands of high street and online retailers Life assurance (up to 5x annual salary) Interest-free staff loans and Cycle to Work scheme 24/7 Employee Assistance Programme Enhanced maternity, paternity, shared parental and adoption leave Free eye tests and contribution towards glasses for eligible employees Ongoing training, career development and study support The Opportunity We're recruiting for an experienced Sales Progression Coordinator to join a leading Property organsation on a 12-month fixed-term contract. This is an excellent opportunity for someone with a background in property sales progression, shared ownership, conveyancing or new homes who enjoys managing the customer journey from reservation through to legal completion. Working closely with sales teams, solicitors, mortgage brokers and customers, you'll play a vital role in ensuring transactions progress smoothly, keeping all parties informed and helping deliver an outstanding customer experience. Key Responsibilities Manage the sales progression of Shared Ownership and Market Sale properties from reservation through to legal completion. Act as the main point of contact for solicitors and mortgage brokers throughout the sales process. Build strong relationships with customers, providing regular updates and proactive communication. Work closely with Regional Sales Managers to ensure completion forecasts remain accurate. Monitor sales progression, identifying and resolving issues that could delay exchange or completion. Produce regular reports and maintain accurate records across internal systems. Ensure all legal, regulatory and compliance requirements are met. Capture customer feedback to help drive continuous improvement. Support the wider sales team in achieving regional sales targets. About You We're looking for someone who can confidently manage multiple property transactions while delivering exceptional customer service. You'll ideally have: Previous experience in sales progression, conveyancing, new homes or shared ownership. A strong understanding of the mortgage and conveyancing process. Knowledge of common barriers to exchange and completion, with the ability to resolve issues proactively. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills, both written and verbal. Experience using Microsoft Office, particularly Excel and Word. A customer-focused, proactive and collaborative approach. Confidence working independently while building strong relationships with internal and external stakeholders. Why Apply? This is a fantastic opportunity to join a well-established organisation that genuinely invests in its people. You'll become part of a collaborative team where your expertise will directly contribute to helping customers achieve home ownership while enjoying excellent benefits, flexible working and genuine opportunities for professional development.
An independent developer have enjoyed a strong first half to the year and are looking to continue this way as sales continue to come. The technical department is looking for a Trainee Technical Coordinator to assist the team on the architectural and engineering aspects of projects. Working alongside experienced members of staff you will attend site meetings, learn how to oversee the drawings of external consultants work, discharge planning conditions and work internally with the sales and build team. This role will see you giving construction information to the business and you will play a key role with structured training. We would like to hear from candidates with a BTEC or HNC within construction, engineering or architecture or have a knowledge of construction legislations, it could be that you are on a 'day release' for studying which the company will support. You will be well organised and able to meet deadlines with the ability to work independently and as part of a team. They are growing each year as a company and can provide a stable, rewarding career within the construction industry. There is a good opening salary available with ongoing benefits.
Aug 08, 2026
Full time
An independent developer have enjoyed a strong first half to the year and are looking to continue this way as sales continue to come. The technical department is looking for a Trainee Technical Coordinator to assist the team on the architectural and engineering aspects of projects. Working alongside experienced members of staff you will attend site meetings, learn how to oversee the drawings of external consultants work, discharge planning conditions and work internally with the sales and build team. This role will see you giving construction information to the business and you will play a key role with structured training. We would like to hear from candidates with a BTEC or HNC within construction, engineering or architecture or have a knowledge of construction legislations, it could be that you are on a 'day release' for studying which the company will support. You will be well organised and able to meet deadlines with the ability to work independently and as part of a team. They are growing each year as a company and can provide a stable, rewarding career within the construction industry. There is a good opening salary available with ongoing benefits.
Sales / Admin Coordinator 25,000 - 35,000 (depending on experience) + Benefits We're seeking a proactive and organised Sales Coordinator to support a busy commercial team. This is a fantastic opportunity for someone with experience in sales support, quotations and customer service to join a growing business. Key Responsibilities Preparing and issuing customer quotations Supporting the sales team with day-to-day administration Managing customer enquiries and communications Maintaining accurate records and system data Producing reports and sales documentation Assisting with proposals and tender submissions Liaising with internal teams to support customer requirements About You Previous experience in a Sales Coordinator, Sales Administrator or Sales Support role Experience preparing quotations Strong customer service and communication skills Excellent organisation and attention to detail Proficient in Microsoft Office Experience using CRM or ERP systems Please click on apply.
Aug 08, 2026
Full time
Sales / Admin Coordinator 25,000 - 35,000 (depending on experience) + Benefits We're seeking a proactive and organised Sales Coordinator to support a busy commercial team. This is a fantastic opportunity for someone with experience in sales support, quotations and customer service to join a growing business. Key Responsibilities Preparing and issuing customer quotations Supporting the sales team with day-to-day administration Managing customer enquiries and communications Maintaining accurate records and system data Producing reports and sales documentation Assisting with proposals and tender submissions Liaising with internal teams to support customer requirements About You Previous experience in a Sales Coordinator, Sales Administrator or Sales Support role Experience preparing quotations Strong customer service and communication skills Excellent organisation and attention to detail Proficient in Microsoft Office Experience using CRM or ERP systems Please click on apply.
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Aug 08, 2026
Full time
Are you highly organised with excellent customer service and project coordination skills? Our client, a well-established and successful business based in Cannock, is looking to recruit an experienced Customer Account Manager to join their busy and friendly team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring projects are delivered accurately and on time. As a Customer Account Manager, you will be responsible for managing several key customer accounts, acting as the main point of contact from order through to delivery. Working closely with customers, the sales team and internal departments, you'll ensure projects run smoothly while delivering an exceptional customer experience. Key Responsibilities Manage multiple key customer accounts on a day-to-day basis. Coordinate customer projects from initial order through to successful completion. Process customer orders accurately and efficiently. Liaise regularly with customers, providing updates on project progress and delivery schedules. Build and maintain strong relationships with customers, colleagues and the external sales team. Monitor and manage stock allocated to customer accounts. Identify and resolve issues quickly, ensuring minimal disruption to projects. Coordinate customer approvals for new product lines. Ensure clear communication across all departments to keep projects on track. Deliver outstanding customer service while meeting deadlines. We're looking for someone who is: Experienced in project coordination, account management, sales support or customer service. An excellent communicator with strong relationship-building skills. Highly organised with exceptional attention to detail. Able to prioritise a busy workload and manage multiple projects simultaneously. Calm under pressure with excellent problem-solving abilities. Confident using Microsoft Office, Excel and business systems. What's on Offer? Permanent full-time opportunity. Friendly and supportive working environment. Opportunity to work with major customer accounts. Varied and fast-paced role with genuine responsibility. 25 days Holiday + Bank Holidays Free on-site parking. If you have experience as a Project Co-ordinator, Project Coordinator, Customer Account Manager, Sales Support, Account Co-ordinator, Order Processing, Customer Service, Project Management we'd love to hear from you.
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Aug 08, 2026
Full time
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Aug 08, 2026
Full time
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Aug 08, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Looking to combine your administration and finance skills with a career in STEM? Don't miss this opportunity to join a leading scientific technology company supporting innovative research, industry and engineering customers across the UK. Operations & Business Support Assistant Stockport, Greater Manchester (SK4 3GN) Full Time, Permanent 25,000 - 35,000 per annum, depending on experience, plus performance-related bonus Benefits include: Up to 15% annual bonus, enhanced employer pension contribution, private health insurance, death-in-service cover, long-term sickness insurance, five weeks' annual leave plus bank holidays and Christmas shutdown, full training and excellent career development opportunities. Please note: you must be authorised to work in the UK. SciMed is a well-established supplier of specialist scientific instrumentation and technical solutions, supporting customers across research, industry and academia throughout the UK and Ireland. With a reputation built on technical expertise, exceptional customer service and long-term partnerships, SciMed provides innovative solutions across a wide range of scientific disciplines. As a growing business, SciMed offers employees the opportunity to develop their skills within a collaborative, supportive and technically focused environment. About the Role This is a highly varied and rewarding role supporting the smooth day-to-day operation of the business. Working closely with senior leaders and colleagues across multiple departments, you'll provide business and operational support, assist with finance administration, coordinate service administration activities and help keep internal processes running efficiently. You'll also have the opportunity to support basic IT, stores and laboratory activities, making this an ideal opportunity for someone who enjoys variety, learning new skills and becoming a trusted member of a close-knit team. Full training will be provided, including Sage 200. An understanding of finance and accounts administration, and/or a background within a scientific, engineering or other STEM-related environment, would be highly advantageous. Key Responsibilities Provide business and administrative support to Directors and senior management Support service administration, including scheduling engineers, processing service orders and maintaining records Assist with purchase invoices, sales invoices, expenses, purchase orders and general financial administration Provide holiday and absence cover across service administration, finance and stores Produce reports, presentations and business documentation Coordinate meetings, travel arrangements and diary management Deliver first-line support for basic Microsoft 365 and IT queries Support stock control, goods receiving and dispatch activities when required Assist with simple laboratory support tasks following training Maintain accurate records and contribute to continuous business improvement projects Work collaboratively across departments to ensure the smooth running of business operations Key Skills & Qualifications Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and communication skills Confident using Microsoft Office and Microsoft 365, particularly Excel, Outlook, Word and Teams Able to work independently and use initiative Professional, reliable and adaptable with a positive, hands-on approach Comfortable working within a scientific, engineering or technical environment (highly desirable) Experience of Sage 200 would be advantageous but is not essential, as full training will be provided A STEM-related background would be beneficial but is not essential for candidates with strong transferable experience Desirable: Previous experience within business support, administration or office management An understanding of accounts or financial administration, including invoice processing and record keeping Benefits Competitive salary of 25,000- 35,000 depending on experience Performance-related bonus of up to 15% Enhanced employer pension contribution Private health insurance, with optional family cover Death-in-service and long-term sickness insurance Five weeks' annual leave, plus bank holidays and Christmas shutdown Comprehensive training, including Sage 200 and internal systems Excellent opportunities to develop across operations, finance, customer service, IT and business support Varied role with genuine long-term career progression If you're an organised, proactive and adaptable administrator who enjoys variety and wants to build a career within an innovative scientific business, we'd love to hear from you. This is an excellent opportunity to join a supportive company where you'll play a key role across multiple areas of the business while continuing to develop your skills and experience. How to Apply If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience include Business Support Administrator, Office Administrator, Operations Administrator, Executive Assistant, Administrative Assistant, Office Coordinator, Service Administrator, Finance Administrator, Accounts Assistant, Business Administrator, Commercial Administrator, STEM Administrator, Scientific Administrator, Engineering Administrator, Technical Administrator, Office Manager, Customer Service Administrator, Operations Support Assistant.
Aug 08, 2026
Full time
Looking to combine your administration and finance skills with a career in STEM? Don't miss this opportunity to join a leading scientific technology company supporting innovative research, industry and engineering customers across the UK. Operations & Business Support Assistant Stockport, Greater Manchester (SK4 3GN) Full Time, Permanent 25,000 - 35,000 per annum, depending on experience, plus performance-related bonus Benefits include: Up to 15% annual bonus, enhanced employer pension contribution, private health insurance, death-in-service cover, long-term sickness insurance, five weeks' annual leave plus bank holidays and Christmas shutdown, full training and excellent career development opportunities. Please note: you must be authorised to work in the UK. SciMed is a well-established supplier of specialist scientific instrumentation and technical solutions, supporting customers across research, industry and academia throughout the UK and Ireland. With a reputation built on technical expertise, exceptional customer service and long-term partnerships, SciMed provides innovative solutions across a wide range of scientific disciplines. As a growing business, SciMed offers employees the opportunity to develop their skills within a collaborative, supportive and technically focused environment. About the Role This is a highly varied and rewarding role supporting the smooth day-to-day operation of the business. Working closely with senior leaders and colleagues across multiple departments, you'll provide business and operational support, assist with finance administration, coordinate service administration activities and help keep internal processes running efficiently. You'll also have the opportunity to support basic IT, stores and laboratory activities, making this an ideal opportunity for someone who enjoys variety, learning new skills and becoming a trusted member of a close-knit team. Full training will be provided, including Sage 200. An understanding of finance and accounts administration, and/or a background within a scientific, engineering or other STEM-related environment, would be highly advantageous. Key Responsibilities Provide business and administrative support to Directors and senior management Support service administration, including scheduling engineers, processing service orders and maintaining records Assist with purchase invoices, sales invoices, expenses, purchase orders and general financial administration Provide holiday and absence cover across service administration, finance and stores Produce reports, presentations and business documentation Coordinate meetings, travel arrangements and diary management Deliver first-line support for basic Microsoft 365 and IT queries Support stock control, goods receiving and dispatch activities when required Assist with simple laboratory support tasks following training Maintain accurate records and contribute to continuous business improvement projects Work collaboratively across departments to ensure the smooth running of business operations Key Skills & Qualifications Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and communication skills Confident using Microsoft Office and Microsoft 365, particularly Excel, Outlook, Word and Teams Able to work independently and use initiative Professional, reliable and adaptable with a positive, hands-on approach Comfortable working within a scientific, engineering or technical environment (highly desirable) Experience of Sage 200 would be advantageous but is not essential, as full training will be provided A STEM-related background would be beneficial but is not essential for candidates with strong transferable experience Desirable: Previous experience within business support, administration or office management An understanding of accounts or financial administration, including invoice processing and record keeping Benefits Competitive salary of 25,000- 35,000 depending on experience Performance-related bonus of up to 15% Enhanced employer pension contribution Private health insurance, with optional family cover Death-in-service and long-term sickness insurance Five weeks' annual leave, plus bank holidays and Christmas shutdown Comprehensive training, including Sage 200 and internal systems Excellent opportunities to develop across operations, finance, customer service, IT and business support Varied role with genuine long-term career progression If you're an organised, proactive and adaptable administrator who enjoys variety and wants to build a career within an innovative scientific business, we'd love to hear from you. This is an excellent opportunity to join a supportive company where you'll play a key role across multiple areas of the business while continuing to develop your skills and experience. How to Apply If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience include Business Support Administrator, Office Administrator, Operations Administrator, Executive Assistant, Administrative Assistant, Office Coordinator, Service Administrator, Finance Administrator, Accounts Assistant, Business Administrator, Commercial Administrator, STEM Administrator, Scientific Administrator, Engineering Administrator, Technical Administrator, Office Manager, Customer Service Administrator, Operations Support Assistant.
The opportunity This is a 6 month contract, starting ASAP, you need to have access to your own transport and be located within an hour of CO6. An established national logistics operation is looking for a highly organised Logistics Administrator to support its busy transport planning team. You will keep the administrative side of daily operations running smoothly, making sure drivers, field teams and planners have the information, bookings and support they need to deliver customer work effectively. This role does not involve planning or designing delivery routes. It is an excellent opportunity for someone with logistics, transport or fast-paced operational administration experience who would like to develop into a Transport Logistics Planner. The initial appointment is a six-month fixed-term contract, with the aim of progressing into a permanent Planner opportunity. What you'll be doing Provide day-to-day administrative support to the transport and logistics planning team. Book hotels, accommodation and ad-hoc travel for drivers and field-based colleagues. Prepare and update job information, work instructions, site-access details and customer requirements. Act as a communication link between planners, drivers, field teams, sales colleagues and operational managers. Monitor shared inboxes, calls and Teams messages, passing information to the appropriate colleague and following up actions. Maintain accurate records, trackers and operational systems, ensuring information is current and complete. Support the administration of vehicle availability, maintenance bookings, servicing, MOTs and reported defects. Assist with service-area charges, receipts, purchase information and other delivery-related administration. Help collate information for operational reports, customer updates and cost tracking. Respond professionally to routine customer and internal queries, escalating operational or planning decisions appropriately. Provide additional coordination support during busy periods and operational incidents. What we're looking for Experience in logistics, transport, fleet, scheduling or another busy operational administration environment. Excellent organisation and attention to detail, with the ability to manage several priorities at once. A confident communicator who can liaise professionally with drivers, colleagues, customers and suppliers. A calm, practical and proactive approach when plans change or urgent requests arise. Good Microsoft Office skills, particularly Outlook, Word and Excel, and confidence learning new systems. Reliable follow-through: you keep accurate records, chase outstanding actions and make sure tasks are completed. An interest in developing a longer-term career in transport and logistics planning. Useful, but not essential Experience supporting transport planners, drivers, field-service teams or time-critical deliveries. Awareness of drivers' hours, Working Time Directive requirements or fleet compliance. Experience booking accommodation and travel for a mobile workforce. What's on offer Salary of £32,000-£33,000, depending on experience. Monday-to-Friday working, 8am-6pm, with paid overtime opportunities available. A six-month fixed-term contract with the potential to progress into a permanent Transport Logistics Planner role. Structured exposure to transport operations and the opportunity to learn from an experienced planning team. 23 days' annual leave plus bank holidays, adjusted for the contract term. Company pension and access to additional benefits subject to eligibility. Important note The progression opportunity is a genuine aim of the appointment, but any permanent role will depend on successful performance during the contract, suitability for planning responsibilities and ongoing business requirements.
Aug 08, 2026
Contractor
The opportunity This is a 6 month contract, starting ASAP, you need to have access to your own transport and be located within an hour of CO6. An established national logistics operation is looking for a highly organised Logistics Administrator to support its busy transport planning team. You will keep the administrative side of daily operations running smoothly, making sure drivers, field teams and planners have the information, bookings and support they need to deliver customer work effectively. This role does not involve planning or designing delivery routes. It is an excellent opportunity for someone with logistics, transport or fast-paced operational administration experience who would like to develop into a Transport Logistics Planner. The initial appointment is a six-month fixed-term contract, with the aim of progressing into a permanent Planner opportunity. What you'll be doing Provide day-to-day administrative support to the transport and logistics planning team. Book hotels, accommodation and ad-hoc travel for drivers and field-based colleagues. Prepare and update job information, work instructions, site-access details and customer requirements. Act as a communication link between planners, drivers, field teams, sales colleagues and operational managers. Monitor shared inboxes, calls and Teams messages, passing information to the appropriate colleague and following up actions. Maintain accurate records, trackers and operational systems, ensuring information is current and complete. Support the administration of vehicle availability, maintenance bookings, servicing, MOTs and reported defects. Assist with service-area charges, receipts, purchase information and other delivery-related administration. Help collate information for operational reports, customer updates and cost tracking. Respond professionally to routine customer and internal queries, escalating operational or planning decisions appropriately. Provide additional coordination support during busy periods and operational incidents. What we're looking for Experience in logistics, transport, fleet, scheduling or another busy operational administration environment. Excellent organisation and attention to detail, with the ability to manage several priorities at once. A confident communicator who can liaise professionally with drivers, colleagues, customers and suppliers. A calm, practical and proactive approach when plans change or urgent requests arise. Good Microsoft Office skills, particularly Outlook, Word and Excel, and confidence learning new systems. Reliable follow-through: you keep accurate records, chase outstanding actions and make sure tasks are completed. An interest in developing a longer-term career in transport and logistics planning. Useful, but not essential Experience supporting transport planners, drivers, field-service teams or time-critical deliveries. Awareness of drivers' hours, Working Time Directive requirements or fleet compliance. Experience booking accommodation and travel for a mobile workforce. What's on offer Salary of £32,000-£33,000, depending on experience. Monday-to-Friday working, 8am-6pm, with paid overtime opportunities available. A six-month fixed-term contract with the potential to progress into a permanent Transport Logistics Planner role. Structured exposure to transport operations and the opportunity to learn from an experienced planning team. 23 days' annual leave plus bank holidays, adjusted for the contract term. Company pension and access to additional benefits subject to eligibility. Important note The progression opportunity is a genuine aim of the appointment, but any permanent role will depend on successful performance during the contract, suitability for planning responsibilities and ongoing business requirements.
Internal Sales Coordinator Location: Tamworth Salary: £31,000 + Excellent Benefits Hours: Monday to Friday 9- 5pm Our client is a well-established and growing business seeking a proactive Sales Coordinator to join their friendly team in Tamworth. This is a varied role combining new business, account management and sales administration, making it ideal for someone who enjoys building customer relationships. The Role As a Sales Coordinator, you will play a key role in supporting customers throughout the sales process while identifying opportunities to maximise sales and strengthen client relationships. Key Responsibilities Manage a portfolio of existing customer accounts, building long-term relationships. Process customer orders accurately and efficiently from enquiry through to delivery. Respond to inbound sales enquiries, preparing quotations and following up opportunities. Proactively contact existing customers to identify additional sales opportunities and generate repeat business. Liaise with customers regarding orders, delivery schedules and product availability. Work closely with internal departments to ensure orders are fulfilled on time. Maintain accurate customer records and sales activity using the CRM system. Provide exceptional customer service, resolving queries promptly and professionally. Support the external sales team with quotations, account management and administration. Help achieve team sales targets by delivering outstanding customer support and identifying opportunities for account growth. The successful candidate will have: Previous experience within an Internal Sales, Sales Coordinator, Sales Support or Customer Account Management role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience processing customer orders and quotations. A proactive and commercial approach with a passion for delivering excellent customer service. Good IT skills, including experience using CRM systems and Microsoft Office. What's on Offer £31,000 Basic Salary Monday to Friday Working Hours Stable, Growing Business Friendly and Supportive Team Career Development Opportunities Pension Scheme 25 Days Holiday plus Bank Holidays
Aug 08, 2026
Full time
Internal Sales Coordinator Location: Tamworth Salary: £31,000 + Excellent Benefits Hours: Monday to Friday 9- 5pm Our client is a well-established and growing business seeking a proactive Sales Coordinator to join their friendly team in Tamworth. This is a varied role combining new business, account management and sales administration, making it ideal for someone who enjoys building customer relationships. The Role As a Sales Coordinator, you will play a key role in supporting customers throughout the sales process while identifying opportunities to maximise sales and strengthen client relationships. Key Responsibilities Manage a portfolio of existing customer accounts, building long-term relationships. Process customer orders accurately and efficiently from enquiry through to delivery. Respond to inbound sales enquiries, preparing quotations and following up opportunities. Proactively contact existing customers to identify additional sales opportunities and generate repeat business. Liaise with customers regarding orders, delivery schedules and product availability. Work closely with internal departments to ensure orders are fulfilled on time. Maintain accurate customer records and sales activity using the CRM system. Provide exceptional customer service, resolving queries promptly and professionally. Support the external sales team with quotations, account management and administration. Help achieve team sales targets by delivering outstanding customer support and identifying opportunities for account growth. The successful candidate will have: Previous experience within an Internal Sales, Sales Coordinator, Sales Support or Customer Account Management role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience processing customer orders and quotations. A proactive and commercial approach with a passion for delivering excellent customer service. Good IT skills, including experience using CRM systems and Microsoft Office. What's on Offer £31,000 Basic Salary Monday to Friday Working Hours Stable, Growing Business Friendly and Supportive Team Career Development Opportunities Pension Scheme 25 Days Holiday plus Bank Holidays
Stoke-on-Trent Monday to Friday Office-Based 30,000 + DOE About the Role This is an excellent opportunity for someone with experience in Health & Safety administration, operations coordination or manufacturing administration who is looking to take ownership of Health & Safety processes whilst supporting wider operational activities. Working closely with management and operational teams, you will play a key role in maintaining Health & Safety records, supporting audits and investigations, monitoring training compliance and helping to promote a positive safety culture across the business. Key Responsibilities Maintain and update Health & Safety documentation, risk assessments, safe systems of work and compliance records. Support Health & Safety audits, site inspections and compliance activities. Assist with accident, incident and near miss reporting, ensuring actions are tracked and completed. Monitor employee training records, certifications and compliance requirements. Coordinate Health & Safety inductions and training administration. Assist with reviewing and updating company policies and procedures. Produce Health & Safety and operational reports for management. Manage maintenance requests and ensure issues are resolved safely and efficiently. Support project scheduling and coordination activities. Process customer orders accurately and maintain internal systems and databases. Liaise with production, engineering, sales and administration teams to ensure smooth day-to-day operations. Support continuous improvement initiatives across the business. What We're Looking For Previous experience in an Administration, Operations, Compliance, Health & Safety Support or Coordinator role. Experience maintaining Health & Safety records, documentation and compliance systems. Understanding of risk assessments, incident reporting and workplace safety procedures. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and accuracy. Confident communication skills, both written and verbal. Strong IT skills, including Microsoft Office and Excel. Ability to work independently and as part of a team. A proactive approach with a genuine interest in Health & Safety and operational excellence. Desirable Experience within a manufacturing, engineering or industrial environment. IOSH, NEBOSH or another Health & Safety qualification (or working towards one). Experience supporting audits and compliance activities. Knowledge of contractor management, permits to work or training compliance. Exposure to ISO standards or management systems. What's on Offer? Competitive salary of 30,000 + DOE Stable Monday to Friday working hours Opportunity to develop your Health & Safety knowledge and career Supportive and collaborative working environment Varied role with genuine responsibility and involvement across the business If you're looking for a role where you can combine strong administration skills with a real focus on Health & Safety and compliance, apply today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
Stoke-on-Trent Monday to Friday Office-Based 30,000 + DOE About the Role This is an excellent opportunity for someone with experience in Health & Safety administration, operations coordination or manufacturing administration who is looking to take ownership of Health & Safety processes whilst supporting wider operational activities. Working closely with management and operational teams, you will play a key role in maintaining Health & Safety records, supporting audits and investigations, monitoring training compliance and helping to promote a positive safety culture across the business. Key Responsibilities Maintain and update Health & Safety documentation, risk assessments, safe systems of work and compliance records. Support Health & Safety audits, site inspections and compliance activities. Assist with accident, incident and near miss reporting, ensuring actions are tracked and completed. Monitor employee training records, certifications and compliance requirements. Coordinate Health & Safety inductions and training administration. Assist with reviewing and updating company policies and procedures. Produce Health & Safety and operational reports for management. Manage maintenance requests and ensure issues are resolved safely and efficiently. Support project scheduling and coordination activities. Process customer orders accurately and maintain internal systems and databases. Liaise with production, engineering, sales and administration teams to ensure smooth day-to-day operations. Support continuous improvement initiatives across the business. What We're Looking For Previous experience in an Administration, Operations, Compliance, Health & Safety Support or Coordinator role. Experience maintaining Health & Safety records, documentation and compliance systems. Understanding of risk assessments, incident reporting and workplace safety procedures. Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and accuracy. Confident communication skills, both written and verbal. Strong IT skills, including Microsoft Office and Excel. Ability to work independently and as part of a team. A proactive approach with a genuine interest in Health & Safety and operational excellence. Desirable Experience within a manufacturing, engineering or industrial environment. IOSH, NEBOSH or another Health & Safety qualification (or working towards one). Experience supporting audits and compliance activities. Knowledge of contractor management, permits to work or training compliance. Exposure to ISO standards or management systems. What's on Offer? Competitive salary of 30,000 + DOE Stable Monday to Friday working hours Opportunity to develop your Health & Safety knowledge and career Supportive and collaborative working environment Varied role with genuine responsibility and involvement across the business If you're looking for a role where you can combine strong administration skills with a real focus on Health & Safety and compliance, apply today. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Renewals & Customer Service Representative Location: Formby Salary: £13,289.41 plus up to £2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Aug 08, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Formby Salary: £13,289.41 plus up to £2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Supply Chain Administrator Kettering 26,000 - 30,000 DOE Full-Time Office Based Are you the kind of person who loves organisation, thrives on keeping things running smoothly, and enjoys being the person everyone relies on? If you enjoy working in a fast-paced environment where every day brings something different, this could be the opportunity you've been looking for. We're recruiting on behalf of a growing international business that's making a real name for itself with innovative consumer products sold through major retailers across the UK and around the world. Behind every successful product launch is a highly organised supply chain team-and they're looking for someone who wants to become an integral part of it. This isn't a role where you'll spend all day processing the same paperwork. You'll be involved in everything from coordinating international shipments and creating purchase orders to supporting product compliance and keeping new product launches moving forward. If you like spinning multiple plates, solving problems, and seeing the impact of your work across a business, you'll fit right in. What you'll be doing You'll become the administrative backbone of the Supply Chain, Compliance & Regulatory team, supporting projects from concept through to delivery. Your days could include: Coordinating purchase orders, sales orders and shipping documentation. Organising courier collections and tracking shipments across the globe. Preparing documentation for product testing and certifications. Keeping product, compliance and supplier records accurate and up to date. Supporting the launch of new products by setting up product information and maintaining internal systems. Monitoring customer complaints and ensuring actions are followed through. Working closely with colleagues across multiple departments to keep everything moving efficiently. We're looking for someone who: Has experience within a supply chain, logistics, procurement or shipping administration role. Loves organisation and has exceptional attention to detail. Enjoys juggling multiple priorities without losing accuracy. Is confident using spreadsheets and internal business systems. Takes ownership of their work and doesn't wait to be told what to do. Enjoys solving problems and finding better ways of working. Can confidently communicate with suppliers, couriers and colleagues at all levels. It would be a bonus if you have: Experience working with international suppliers or coordinating shipments across different time zones. Exposure to product compliance, certifications or import/export administration. Why you'll enjoy this role This is a business where you'll quickly become involved in far more than just administration. You'll gain exposure to international supply chains, product development, logistics and compliance, giving you the opportunity to develop your knowledge across multiple areas of the business. If you're someone who enjoys being busy, loves bringing order to complexity, and wants to join a growing company where your work genuinely makes a difference, we'd love to hear from you. Apply today or get in touch for a confidential conversation. Supply Chain Administrator, Supply Chain Coordinator, Supply Chain Assistant, Supply Chain Planner, Logistics Administrator, Logistics Coordinator, Logistics Assistant, Operations Administrator, Operations Coordinator, Procurement Administrator, Purchasing Administrator, Purchasing Assistant, Buying Administrator, Buying Assistant, Import Administrator, Export Administrator, Shipping Administrator, Freight Administrator, Distribution Administrator, Inventory Administrator, Stock Controller, Inventory Coordinator, Materials Coordinator, Order Fulfilment Administrator, Order Processing Administrator, Commercial Administrator, Sales & Operations Administrator, Demand Planning Assistant, Supply Chain Support Coordinator, Supply Chain Operations Coordinator Impact Recruitment are a recruitment agency working on behalf of our client.
Aug 08, 2026
Full time
Supply Chain Administrator Kettering 26,000 - 30,000 DOE Full-Time Office Based Are you the kind of person who loves organisation, thrives on keeping things running smoothly, and enjoys being the person everyone relies on? If you enjoy working in a fast-paced environment where every day brings something different, this could be the opportunity you've been looking for. We're recruiting on behalf of a growing international business that's making a real name for itself with innovative consumer products sold through major retailers across the UK and around the world. Behind every successful product launch is a highly organised supply chain team-and they're looking for someone who wants to become an integral part of it. This isn't a role where you'll spend all day processing the same paperwork. You'll be involved in everything from coordinating international shipments and creating purchase orders to supporting product compliance and keeping new product launches moving forward. If you like spinning multiple plates, solving problems, and seeing the impact of your work across a business, you'll fit right in. What you'll be doing You'll become the administrative backbone of the Supply Chain, Compliance & Regulatory team, supporting projects from concept through to delivery. Your days could include: Coordinating purchase orders, sales orders and shipping documentation. Organising courier collections and tracking shipments across the globe. Preparing documentation for product testing and certifications. Keeping product, compliance and supplier records accurate and up to date. Supporting the launch of new products by setting up product information and maintaining internal systems. Monitoring customer complaints and ensuring actions are followed through. Working closely with colleagues across multiple departments to keep everything moving efficiently. We're looking for someone who: Has experience within a supply chain, logistics, procurement or shipping administration role. Loves organisation and has exceptional attention to detail. Enjoys juggling multiple priorities without losing accuracy. Is confident using spreadsheets and internal business systems. Takes ownership of their work and doesn't wait to be told what to do. Enjoys solving problems and finding better ways of working. Can confidently communicate with suppliers, couriers and colleagues at all levels. It would be a bonus if you have: Experience working with international suppliers or coordinating shipments across different time zones. Exposure to product compliance, certifications or import/export administration. Why you'll enjoy this role This is a business where you'll quickly become involved in far more than just administration. You'll gain exposure to international supply chains, product development, logistics and compliance, giving you the opportunity to develop your knowledge across multiple areas of the business. If you're someone who enjoys being busy, loves bringing order to complexity, and wants to join a growing company where your work genuinely makes a difference, we'd love to hear from you. Apply today or get in touch for a confidential conversation. Supply Chain Administrator, Supply Chain Coordinator, Supply Chain Assistant, Supply Chain Planner, Logistics Administrator, Logistics Coordinator, Logistics Assistant, Operations Administrator, Operations Coordinator, Procurement Administrator, Purchasing Administrator, Purchasing Assistant, Buying Administrator, Buying Assistant, Import Administrator, Export Administrator, Shipping Administrator, Freight Administrator, Distribution Administrator, Inventory Administrator, Stock Controller, Inventory Coordinator, Materials Coordinator, Order Fulfilment Administrator, Order Processing Administrator, Commercial Administrator, Sales & Operations Administrator, Demand Planning Assistant, Supply Chain Support Coordinator, Supply Chain Operations Coordinator Impact Recruitment are a recruitment agency working on behalf of our client.
Due to continued business growth, we are recruiting for a Commercial Sales Assistant to join a successful and expanding commercial team based in Milton Keynes. This is a newly created role offering the opportunity to play a key part in supporting sales, projects, tenders and customer enquiries across a busy commercial function. 38.5 hours per week (Monday to Thursday 8:30am-5:00pm, Friday 8:30am-3:30pm) As Commercial Sales Assistant, you'll support customer enquiries from initial contact through to quotation, order processing and aftersales, while also assisting with tenders, cost estimates, commercial reporting and project administration. You'll work closely with customers, suppliers and internal teams to ensure projects are delivered efficiently and commercially successfully. We're looking for someone with excellent communication skills, strong attention to detail, a proactive approach and previous experience within a commercial, sales support, estimating, contracts or project coordination environment. Experience using CRM systems and confidence managing multiple priorities would be highly advantageous. Benefits 32,000 - 35,000 salary Hybrid working (2 days from home) 25 days holiday plus Christmas shutdown Health scheme from day one Company pension after successful completion of 3 months' service Newly created role with genuine opportunity to make an impact Join a growing business with a supportive and collaborative team environment Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 08, 2026
Full time
Due to continued business growth, we are recruiting for a Commercial Sales Assistant to join a successful and expanding commercial team based in Milton Keynes. This is a newly created role offering the opportunity to play a key part in supporting sales, projects, tenders and customer enquiries across a busy commercial function. 38.5 hours per week (Monday to Thursday 8:30am-5:00pm, Friday 8:30am-3:30pm) As Commercial Sales Assistant, you'll support customer enquiries from initial contact through to quotation, order processing and aftersales, while also assisting with tenders, cost estimates, commercial reporting and project administration. You'll work closely with customers, suppliers and internal teams to ensure projects are delivered efficiently and commercially successfully. We're looking for someone with excellent communication skills, strong attention to detail, a proactive approach and previous experience within a commercial, sales support, estimating, contracts or project coordination environment. Experience using CRM systems and confidence managing multiple priorities would be highly advantageous. Benefits 32,000 - 35,000 salary Hybrid working (2 days from home) 25 days holiday plus Christmas shutdown Health scheme from day one Company pension after successful completion of 3 months' service Newly created role with genuine opportunity to make an impact Join a growing business with a supportive and collaborative team environment Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
SNR Administrator/Sales Coordinator (Shipping & Logistics) Location: Croydon Salary: 30- 35k Benefits: Company Pension, Employee Discount, Flexitime, Sick Pay, Casual Dress, Career Progression Opportunities About the Role An exciting opportunity has arisen for an organised and proactive Sales Coordinator to join a growing business. This is a varied role supporting the sales process from enquiry through to dispatch, while building strong customer relationships and contributing to marketing and exhibition activities. Key Responsibilities Act as the main point of contact for customer sales enquiries and provide outstanding customer service. Process and manage customer orders across multiple sales channels, including website, email, telephone, wholesale platforms, and exhibitions. Coordinate order amendments, back orders, dispatch updates, and customer communications. Prepare order confirmations, proforma invoices, and follow up outstanding payments. Maintain accurate customer, product, stock, and order records using internal systems. Monitor stock availability and work closely with internal teams to ensure timely fulfilment. Coordinate the transfer of orders to warehouse and fulfilment teams, ensuring invoicing accuracy. Follow up website enquiries and sales leads, identifying opportunities to generate repeat business. Attend trade exhibitions, promote products, generate leads, and convert opportunities into sales. Build and maintain strong relationships with new and existing customers. Produce regular sales reports and support pricing, catalogue, and sample management activities. Assist with marketing initiatives and ensure online product information remains accurate and up to date. Requirements: Previous experience in sales, customer service, account management, sales support, or sales administration. Excellent written and verbal communication skills. Strong relationship-building and customer service abilities. A proactive and commercially focused approach. Excellent organisational and administrative skills with strong attention to detail. The ability to manage multiple priorities and meet deadlines in a fast-paced environment. Confidence communicating with customers via phone, email, and face-to-face. Strong IT skills, including Microsoft Office and Google Workspace. The ability to work independently and collaboratively as part of a team. Desirable Skills & Experience Experience using Sage50 or similar CRM/ERP systems. Experience attending trade shows or exhibitions. Knowledge of order processing and sales administration. Experience within shipping coordination or administration. Education: Bachelor's degree required. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
SNR Administrator/Sales Coordinator (Shipping & Logistics) Location: Croydon Salary: 30- 35k Benefits: Company Pension, Employee Discount, Flexitime, Sick Pay, Casual Dress, Career Progression Opportunities About the Role An exciting opportunity has arisen for an organised and proactive Sales Coordinator to join a growing business. This is a varied role supporting the sales process from enquiry through to dispatch, while building strong customer relationships and contributing to marketing and exhibition activities. Key Responsibilities Act as the main point of contact for customer sales enquiries and provide outstanding customer service. Process and manage customer orders across multiple sales channels, including website, email, telephone, wholesale platforms, and exhibitions. Coordinate order amendments, back orders, dispatch updates, and customer communications. Prepare order confirmations, proforma invoices, and follow up outstanding payments. Maintain accurate customer, product, stock, and order records using internal systems. Monitor stock availability and work closely with internal teams to ensure timely fulfilment. Coordinate the transfer of orders to warehouse and fulfilment teams, ensuring invoicing accuracy. Follow up website enquiries and sales leads, identifying opportunities to generate repeat business. Attend trade exhibitions, promote products, generate leads, and convert opportunities into sales. Build and maintain strong relationships with new and existing customers. Produce regular sales reports and support pricing, catalogue, and sample management activities. Assist with marketing initiatives and ensure online product information remains accurate and up to date. Requirements: Previous experience in sales, customer service, account management, sales support, or sales administration. Excellent written and verbal communication skills. Strong relationship-building and customer service abilities. A proactive and commercially focused approach. Excellent organisational and administrative skills with strong attention to detail. The ability to manage multiple priorities and meet deadlines in a fast-paced environment. Confidence communicating with customers via phone, email, and face-to-face. Strong IT skills, including Microsoft Office and Google Workspace. The ability to work independently and collaboratively as part of a team. Desirable Skills & Experience Experience using Sage50 or similar CRM/ERP systems. Experience attending trade shows or exhibitions. Knowledge of order processing and sales administration. Experience within shipping coordination or administration. Education: Bachelor's degree required. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Location: Paisley, Glasgow Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service
Aug 08, 2026
Seasonal
Location: Paisley, Glasgow Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service
