ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 06, 2026
Full time
ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Nightstop Coordinator (Whitley Bay) If you re ready to make a real difference and thrive in a team that supports your growth, we d love you to join us. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you ll be the first point of contact for young people facing homelessness assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It s a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across the North East . If you re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest s stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the nessecary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of Depaul. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
May 06, 2026
Full time
Nightstop Coordinator (Whitley Bay) If you re ready to make a real difference and thrive in a team that supports your growth, we d love you to join us. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you ll be the first point of contact for young people facing homelessness assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It s a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across the North East . If you re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest s stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the nessecary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of Depaul. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England. The purpose of this role is to co-ordinate, the day to day requirements through the production system. Key Responsibilities will include: -Ensure production requirements are integrated into the daily production schedule and communicate daily work coordination to colleagues -Take responsibility for component quality and conformity -Implement best practice and maintain the highest house-keeping standards -Minimise shop-floor material inventory -Contribute and secure all inputs to ensure cell performance outputs are achieved (specifically measured against KPIs and NVA measures) -Ensure a consistent approach to "standardized work", share learning experiences -Maintain a safe environment for yourself and colleagues in accordance with the Company's Health & Safety policy -Undertake other duties and task as may be reasonably requested by your manager from time to time -Process NCR'S and MRB stock cages What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: -33 days holiday (including bank holidays) -Industry leading pension scheme with salary sacrifice employer contributions up to 10%. -Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. -Access to salary sacrifice benefits scheme including cycle to work -4 x Life Assurance -Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. -Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme -Annual share save schemes. -Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools -Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you! Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran: -We believe in and promote diversity and inclusion as key values across our business -We develop our colleagues skills and build opportunities so you can shape our future -We create a trustworthy work place to support you, as you dare to act and innovate -We encourage collaboration and mutual support for you and your colleagues Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work. Candidate skills: -You have a good working knowledge of M3 and hold a GCSE / NVQ Level 2 qualification. -You understand SSGB products, quality concerns, and the principles of MRP in a production environment. -You are willing and able to travel to other SSGB sites when required. -You are fully computer literate, with a solid command of MS Office tools (Word, Excel, PowerPoint, etc.)
May 06, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England. The purpose of this role is to co-ordinate, the day to day requirements through the production system. Key Responsibilities will include: -Ensure production requirements are integrated into the daily production schedule and communicate daily work coordination to colleagues -Take responsibility for component quality and conformity -Implement best practice and maintain the highest house-keeping standards -Minimise shop-floor material inventory -Contribute and secure all inputs to ensure cell performance outputs are achieved (specifically measured against KPIs and NVA measures) -Ensure a consistent approach to "standardized work", share learning experiences -Maintain a safe environment for yourself and colleagues in accordance with the Company's Health & Safety policy -Undertake other duties and task as may be reasonably requested by your manager from time to time -Process NCR'S and MRB stock cages What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: -33 days holiday (including bank holidays) -Industry leading pension scheme with salary sacrifice employer contributions up to 10%. -Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. -Access to salary sacrifice benefits scheme including cycle to work -4 x Life Assurance -Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. -Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme -Annual share save schemes. -Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools -Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you! Our employees are at the heart of our success, as we work together for our sustainable future. There are four People Fundamentals that underpin life at Safran: -We believe in and promote diversity and inclusion as key values across our business -We develop our colleagues skills and build opportunities so you can shape our future -We create a trustworthy work place to support you, as you dare to act and innovate -We encourage collaboration and mutual support for you and your colleagues Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work. Candidate skills: -You have a good working knowledge of M3 and hold a GCSE / NVQ Level 2 qualification. -You understand SSGB products, quality concerns, and the principles of MRP in a production environment. -You are willing and able to travel to other SSGB sites when required. -You are fully computer literate, with a solid command of MS Office tools (Word, Excel, PowerPoint, etc.)
The role This is an exciting opportunity to join GamCare at a pivotal moment, as the organisation launches a new programme focused on preventing and reducing gambling-related harm experienced by individuals affected by another person s gambling, known as Affected Others . This new role, funded by the Office for Health Improvement and Disparities (OHID), is an opportunity to develop guidance and resources for Affected Others and professionals, alongside designing and delivering peer support services and training. The programme will prioritise support for key groups across England, including men, young adults (), neurodiverse individuals, LGBTQIA+ communities, and people from ethnic minority backgrounds. As a Development Coordinator, you will be responsible for producing high-quality guidance, resources, and service developments, ensuring that safety is embedded across all outputs and that lived experience voices inform all aspects of the work. Using an iterative test and learn approach, you will gather insights, contribute to continuous improvement, and adapt resources and services to better meet the needs of target groups. Key responsibilities Programme Support Support the Programme Manager in the development of the programme, contributing to delivery against KPIs, timelines, and budget requirements. Resource & Service Development Develop high-quality online and printed guidance and support for Affected Others and the professionals who support them. Work collaboratively with service teams to support the development of educational peer support and other support services. Matrix Working Work collaboratively across programmes, including the Women s Pathway Programme, to ensure resources and services are aligned, avoid duplication, and benefit from shared learning. Build strong internal relationships to support consistent messaging, practice sharing, and continuous improvement. Lived Experience Engagement Support the active involvement of people with lived experience as Affected Others, ensuring their input informs the co-creation of resources and support services. Stakeholder Engagement Build and maintain relationships with professionals working with target groups to inform the development of resources and services, and promote programme outputs to relevant audiences. Equality, Diversity & Inclusion (EDI) Embed EDI principles across all outputs, ensuring resources and services are accessible, inclusive, and responsive to the needs of target groups. Learning & Insight Contribute to a culture of continuous improvement by applying a test and learn approach, gathering insights to refine and improve resources and services. Impact & Evaluation Support the collection of data and insights to assess the effectiveness and impact of resources and services. Monitoring & Reporting Contribute to programme monitoring and reporting by preparing written, statistical, and verbal updates on progress and outcomes. About you The successful candidate will bring experience in developing guidance, resources or services that support positive behaviour change. In addition to this, you will have experience of building relationships and delivering initiatives with volunteers who have lived experience, as well as colleagues and external stakeholders. Strong organisational skills are essential, along with the ability to manage competing priorities and experience of developing interventions using iterative test and learn approaches to build high-quality guidance and support. About Us Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, and create awareness about safer gambling and treatment. Benefits You Can Enjoy 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service A generous Pension Scheme - we contribute 6% and you contribute 2% Discretionary company sick pay from day one of service Employee Assistance Programme 24-hour support For further details and to apply please click the apply button. Closing date for applications: Wednesday 20 May 2026. Interviews will take place online via video conference week commencing 1 June 2026. GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience. GamCare is an equal opportunities employer and doesn t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don t have the right to work in the UK need not apply.
May 06, 2026
Full time
The role This is an exciting opportunity to join GamCare at a pivotal moment, as the organisation launches a new programme focused on preventing and reducing gambling-related harm experienced by individuals affected by another person s gambling, known as Affected Others . This new role, funded by the Office for Health Improvement and Disparities (OHID), is an opportunity to develop guidance and resources for Affected Others and professionals, alongside designing and delivering peer support services and training. The programme will prioritise support for key groups across England, including men, young adults (), neurodiverse individuals, LGBTQIA+ communities, and people from ethnic minority backgrounds. As a Development Coordinator, you will be responsible for producing high-quality guidance, resources, and service developments, ensuring that safety is embedded across all outputs and that lived experience voices inform all aspects of the work. Using an iterative test and learn approach, you will gather insights, contribute to continuous improvement, and adapt resources and services to better meet the needs of target groups. Key responsibilities Programme Support Support the Programme Manager in the development of the programme, contributing to delivery against KPIs, timelines, and budget requirements. Resource & Service Development Develop high-quality online and printed guidance and support for Affected Others and the professionals who support them. Work collaboratively with service teams to support the development of educational peer support and other support services. Matrix Working Work collaboratively across programmes, including the Women s Pathway Programme, to ensure resources and services are aligned, avoid duplication, and benefit from shared learning. Build strong internal relationships to support consistent messaging, practice sharing, and continuous improvement. Lived Experience Engagement Support the active involvement of people with lived experience as Affected Others, ensuring their input informs the co-creation of resources and support services. Stakeholder Engagement Build and maintain relationships with professionals working with target groups to inform the development of resources and services, and promote programme outputs to relevant audiences. Equality, Diversity & Inclusion (EDI) Embed EDI principles across all outputs, ensuring resources and services are accessible, inclusive, and responsive to the needs of target groups. Learning & Insight Contribute to a culture of continuous improvement by applying a test and learn approach, gathering insights to refine and improve resources and services. Impact & Evaluation Support the collection of data and insights to assess the effectiveness and impact of resources and services. Monitoring & Reporting Contribute to programme monitoring and reporting by preparing written, statistical, and verbal updates on progress and outcomes. About you The successful candidate will bring experience in developing guidance, resources or services that support positive behaviour change. In addition to this, you will have experience of building relationships and delivering initiatives with volunteers who have lived experience, as well as colleagues and external stakeholders. Strong organisational skills are essential, along with the ability to manage competing priorities and experience of developing interventions using iterative test and learn approaches to build high-quality guidance and support. About Us Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, and create awareness about safer gambling and treatment. Benefits You Can Enjoy 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service A generous Pension Scheme - we contribute 6% and you contribute 2% Discretionary company sick pay from day one of service Employee Assistance Programme 24-hour support For further details and to apply please click the apply button. Closing date for applications: Wednesday 20 May 2026. Interviews will take place online via video conference week commencing 1 June 2026. GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience. GamCare is an equal opportunities employer and doesn t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don t have the right to work in the UK need not apply.
Volunteering Opportunities in Hull and East Riding of Yorkshire There's a volunteer opportunity for everyone. Whether you're looking for a role to meet new people, learn new skills, build your CV or contribute to the community, Time2Volunteer will help you find what you're looking for. Browse our volunteer opportunities below or register now so Time2Volunteer can notify you of new opportunities. Back to Volunteer Opportunities Refugee Council - Hull & East Yorkshire We are looking for volunteers to support our Conversation Cafe to make attendees feel welcomed and encourage them to participate in activities and conversation. The volunteer may lead or co-lead an activity in groups or on a 1:1 basis. The Conversation Cafe is every Wednesday 12:30pm - 2:30pm, Ferensway area, Hull. Volunteers may also be asked to support one off Refugee Council or partner events. The volunteer will work with the support of the Community Development Worker whilst at the group or event, and the Volunteer Coordinator. You may be a Community Group Volunteer on a regular basis or ad hoc, depending on your availability. All of our volunteers are trained and inducted, and benefits include access to our online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development and team integration opportunities. For more information, please contact us on: P: E: Thank you! Tasks and responsibilities Working with clients to understand their needs and interests Setting up or setting down the group or event (furniture or refreshments) Co-leading or leading activities Encouraging clients to practice their English and improve their independence Working under the supervision of the Volunteer Coordinator and client's assigned Case Worker and feeding back any development or issues Skills and experience gained Skills and experience gained Adaptability Communication Skills Community Development Customer Service Decision Making English as a Secondary Language (ESL) Event Support General Administration Interpersonal Skills Leadership Problem Solving Self Awareness Teamwork Time Management Every week on Wednesday until April 8, :30 PM to 2:30 PM HEY Smile Foundation East Riding enquiries Address: Hull CVS, The Strand, 75 Beverley Road, Hull HU31XL
May 06, 2026
Full time
Volunteering Opportunities in Hull and East Riding of Yorkshire There's a volunteer opportunity for everyone. Whether you're looking for a role to meet new people, learn new skills, build your CV or contribute to the community, Time2Volunteer will help you find what you're looking for. Browse our volunteer opportunities below or register now so Time2Volunteer can notify you of new opportunities. Back to Volunteer Opportunities Refugee Council - Hull & East Yorkshire We are looking for volunteers to support our Conversation Cafe to make attendees feel welcomed and encourage them to participate in activities and conversation. The volunteer may lead or co-lead an activity in groups or on a 1:1 basis. The Conversation Cafe is every Wednesday 12:30pm - 2:30pm, Ferensway area, Hull. Volunteers may also be asked to support one off Refugee Council or partner events. The volunteer will work with the support of the Community Development Worker whilst at the group or event, and the Volunteer Coordinator. You may be a Community Group Volunteer on a regular basis or ad hoc, depending on your availability. All of our volunteers are trained and inducted, and benefits include access to our online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development and team integration opportunities. For more information, please contact us on: P: E: Thank you! Tasks and responsibilities Working with clients to understand their needs and interests Setting up or setting down the group or event (furniture or refreshments) Co-leading or leading activities Encouraging clients to practice their English and improve their independence Working under the supervision of the Volunteer Coordinator and client's assigned Case Worker and feeding back any development or issues Skills and experience gained Skills and experience gained Adaptability Communication Skills Community Development Customer Service Decision Making English as a Secondary Language (ESL) Event Support General Administration Interpersonal Skills Leadership Problem Solving Self Awareness Teamwork Time Management Every week on Wednesday until April 8, :30 PM to 2:30 PM HEY Smile Foundation East Riding enquiries Address: Hull CVS, The Strand, 75 Beverley Road, Hull HU31XL
Female English Support Volunteer Refugee Council - Hull & East Yorkshire We are looking for female English Support Volunteers to be matched with specific clients. The volunteer will support the client by having informal conversations, as well as planned activities and discussions in English to practise and improve their English language skills. The volunteer will provide a regular and friendly space for meeting and speaking, reading and writing in English. The volunteer will work alone from the client's home / local community / online, depending on the client, but with the support of the Volunteer Coordinator and client's assigned Resettlement Worker. The time commitment is approximately 2 hours per week, but days and times depend on the volunteer and client. All of our volunteers are trained and inducted; benefits include access to our online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development and team integration opportunities. Tasks and responsibilities Working with clients to understand their needs and interests Having informal conversations with the client in their home / local community / online Planning and preparing relevant activities / points for discussion Taking initiative in discussions and encouraging the client to participate Modelling an example of good English Encouraging clients to practice their English and improve their independence Skills and Experience Gained Adaptability Communication Skills Community Development Customer Service Decision Making English as a Secondary Language (ESL) Event Support General Administration Interpersonal Skills Leadership Problem Solving Self Awareness Teamwork Time Management P: E: HEY Smile Foundation East Riding enquiries Address: Hull CVS, The Strand, 75 Beverley Road, Hull HU31XL
May 06, 2026
Full time
Female English Support Volunteer Refugee Council - Hull & East Yorkshire We are looking for female English Support Volunteers to be matched with specific clients. The volunteer will support the client by having informal conversations, as well as planned activities and discussions in English to practise and improve their English language skills. The volunteer will provide a regular and friendly space for meeting and speaking, reading and writing in English. The volunteer will work alone from the client's home / local community / online, depending on the client, but with the support of the Volunteer Coordinator and client's assigned Resettlement Worker. The time commitment is approximately 2 hours per week, but days and times depend on the volunteer and client. All of our volunteers are trained and inducted; benefits include access to our online learning Hub, a Refugee Council email and IT account, information on internal vacancies, support and development and team integration opportunities. Tasks and responsibilities Working with clients to understand their needs and interests Having informal conversations with the client in their home / local community / online Planning and preparing relevant activities / points for discussion Taking initiative in discussions and encouraging the client to participate Modelling an example of good English Encouraging clients to practice their English and improve their independence Skills and Experience Gained Adaptability Communication Skills Community Development Customer Service Decision Making English as a Secondary Language (ESL) Event Support General Administration Interpersonal Skills Leadership Problem Solving Self Awareness Teamwork Time Management P: E: HEY Smile Foundation East Riding enquiries Address: Hull CVS, The Strand, 75 Beverley Road, Hull HU31XL
This permanent role has a starting salary of £61, 954 per annum, based on a 36-hour working week. We also offer a financial package of up to £6,000 to new permanent, Independent Chairs and Service Coordinators (These are subject to tax and national insurance deductions and paid pro rata if you are part time). We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. The office base for this role is in Reigate. We have a great opportunity to join our South East Independent Reviewing Service as the Service Coordinator who line manages the Independent Chairs who undertake dual role of both Child Protection Chair and Independent Reviewing Officer responsibilities. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Independent Reviewing Service currently sits within the Quality, Practice, Relationships, and Support (QPRS) Division of Children Services. Consistency of practice is managed within a team of four Service Coordinators each based at a main office location across Surrey, with an overall service of 30 IROs and CPCs ensuring that all aspects of Child Protection/IRO statutory guidance is well implemented across the department and amongst partner agencies. Due to Family First Partnership Programme and the likely changes this will bring, this dual role is likely to split, and if so, you will likely line manage specialist roles of either Child Protection Chairs (CPCs) or Independent Reviewing Officers (IROs) About the Role In the role of Service Coordinator for the Independent Reviewing Service, you will offer the management oversight and supervision for a team of approximately eight CPC/IROs who currently have a mixed workload of Child Protection and Looked After Children. As Service Coordinator you will have oversight for ensuring that each child has a comprehensive care plan that meets their needs in line with an agreed timescale and within relevant statutory and departmental policies. The role will also carry various quality assurance functions in relation to departmental and inter-agency casework practice with the aim of ensuring consistency of practice. The Council is invested in training staff in the 'family safeguarding model', motivational interviewing, 'Safe and Together' as well as investing in support to develop systems thinking in practice in Surrey. Your development will be supported by regular supervision, performance conversations as well as a range of coaching, e-learning and other reflection and learning opportunities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience and skills and align with our behaviours: Experience of strategic management with an in-depth knowledge of national legislation and policy agenda for children services An ability to provide operational guidance and decision making with in depth knowledge and experience of child protection and Looked After processes Be Social Work England registered Hold a Social Work degree Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. To apply, we request that you submit a CV and you will be asked to respond to our 4 application questions. You will be asked to do a presentation also for the interview, with the topic to be sent to you if shortlisted. Surrey's Children's Service keeps on improving and with children at the heart of everything we do, we share a passion, desire and commitment to become a high performing local authority and ultimately be recognised by Ofsted as Good and then Outstanding. We understand that the key to our success is our motivated and supported workforce who share our values and commitment to improving the lives of children in Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Linde Webber by e-mail. The job advert closes at 23:59 on 17/05/2026 with interviews provisionally planned for Friday 22/05/2026 in person at Woodhatch, Reigate. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will also need to have the willingness and ability to travel around the county to meet the demands of this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 06, 2026
Full time
This permanent role has a starting salary of £61, 954 per annum, based on a 36-hour working week. We also offer a financial package of up to £6,000 to new permanent, Independent Chairs and Service Coordinators (These are subject to tax and national insurance deductions and paid pro rata if you are part time). We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. The office base for this role is in Reigate. We have a great opportunity to join our South East Independent Reviewing Service as the Service Coordinator who line manages the Independent Chairs who undertake dual role of both Child Protection Chair and Independent Reviewing Officer responsibilities. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Independent Reviewing Service currently sits within the Quality, Practice, Relationships, and Support (QPRS) Division of Children Services. Consistency of practice is managed within a team of four Service Coordinators each based at a main office location across Surrey, with an overall service of 30 IROs and CPCs ensuring that all aspects of Child Protection/IRO statutory guidance is well implemented across the department and amongst partner agencies. Due to Family First Partnership Programme and the likely changes this will bring, this dual role is likely to split, and if so, you will likely line manage specialist roles of either Child Protection Chairs (CPCs) or Independent Reviewing Officers (IROs) About the Role In the role of Service Coordinator for the Independent Reviewing Service, you will offer the management oversight and supervision for a team of approximately eight CPC/IROs who currently have a mixed workload of Child Protection and Looked After Children. As Service Coordinator you will have oversight for ensuring that each child has a comprehensive care plan that meets their needs in line with an agreed timescale and within relevant statutory and departmental policies. The role will also carry various quality assurance functions in relation to departmental and inter-agency casework practice with the aim of ensuring consistency of practice. The Council is invested in training staff in the 'family safeguarding model', motivational interviewing, 'Safe and Together' as well as investing in support to develop systems thinking in practice in Surrey. Your development will be supported by regular supervision, performance conversations as well as a range of coaching, e-learning and other reflection and learning opportunities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience and skills and align with our behaviours: Experience of strategic management with an in-depth knowledge of national legislation and policy agenda for children services An ability to provide operational guidance and decision making with in depth knowledge and experience of child protection and Looked After processes Be Social Work England registered Hold a Social Work degree Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. To apply, we request that you submit a CV and you will be asked to respond to our 4 application questions. You will be asked to do a presentation also for the interview, with the topic to be sent to you if shortlisted. Surrey's Children's Service keeps on improving and with children at the heart of everything we do, we share a passion, desire and commitment to become a high performing local authority and ultimately be recognised by Ofsted as Good and then Outstanding. We understand that the key to our success is our motivated and supported workforce who share our values and commitment to improving the lives of children in Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Linde Webber by e-mail. The job advert closes at 23:59 on 17/05/2026 with interviews provisionally planned for Friday 22/05/2026 in person at Woodhatch, Reigate. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will also need to have the willingness and ability to travel around the county to meet the demands of this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
About The Role We are seeking a highly skilled and committed Reading Progress Coordinator to join our team and build on our very successful reading programme. You will lead the team to deliver the academy s reading intervention programmes and ensure students who have been identified as needing additional help with their reading, including those with SEN/EAL, are supported effectively. You will Be experienced in establishing successful learning relationships with students, treating them consistently with respect and consideration. Have experience of/understanding of the learning support role. Have experience of working with outside agencies and families (desirable). Understand how to effectively implement strategies and routines to help students to improve their learning. Have good numeracy and literacy skills. Be organised and be computer literate. If you share our commitment to excellence, we want to hear from you! If you would like to discuss this opportunity or for any queries, please contact Julie Rickard at or on . Benefits Tailored professional development based on the needs of the teacher and department to ensure everyone achieves their full potential. We take the wellbeing of our staff seriously as we recognise that teaching can be a challenging profession. Therefore, staff receive regular rewards and recognition for effort. Salaries 2.5% higher than main pay scale. Generous pension scheme. Access to Ark rewards a scheme offering savings from over 3,000 major retailers Interest-free loans up to £5,000 available for season ticket or to buy a bicycle. Gym discounts offering up to 40%. Access to Employee Assistance Programme providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at . About Us Ark Putney Academy opened in September 2012 as part of the Ark network in the London Borough of Wandsworth. We re a non-selective, mixed secondary school with 750 students, ranging from year 7 through to sixth form. We offer a rich curriculum emphasising core academic subjects, whilst providing the facilities, time and specialist staff to ensure students develop across a range of subjects. Music is at the heart of our school, with every student learning an instrument and all secondary students having the chance to be part of our band programme. We adopt a holistic view to educating young people. Through our commitment to inclusion, equality and attainment, we prepare every student to be a pillar of any community. We are proud of our reading programme at Ark Putney Academy. We have seen a considerable increase in the number of students reading at or above chronological age, due to our data-based interventions. This reflects our excellent teaching and the dedication of our staff to the students. In our 2022 Ofsted inspection we were rated Good in every category with real strengths in teaching and learning, curriculum breadth and personal development. Visit arkputney.org/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone staff and students can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark s diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark s safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
May 06, 2026
Full time
About The Role We are seeking a highly skilled and committed Reading Progress Coordinator to join our team and build on our very successful reading programme. You will lead the team to deliver the academy s reading intervention programmes and ensure students who have been identified as needing additional help with their reading, including those with SEN/EAL, are supported effectively. You will Be experienced in establishing successful learning relationships with students, treating them consistently with respect and consideration. Have experience of/understanding of the learning support role. Have experience of working with outside agencies and families (desirable). Understand how to effectively implement strategies and routines to help students to improve their learning. Have good numeracy and literacy skills. Be organised and be computer literate. If you share our commitment to excellence, we want to hear from you! If you would like to discuss this opportunity or for any queries, please contact Julie Rickard at or on . Benefits Tailored professional development based on the needs of the teacher and department to ensure everyone achieves their full potential. We take the wellbeing of our staff seriously as we recognise that teaching can be a challenging profession. Therefore, staff receive regular rewards and recognition for effort. Salaries 2.5% higher than main pay scale. Generous pension scheme. Access to Ark rewards a scheme offering savings from over 3,000 major retailers Interest-free loans up to £5,000 available for season ticket or to buy a bicycle. Gym discounts offering up to 40%. Access to Employee Assistance Programme providing free, confidential counselling, legal advice and a range of different support. Find out more about the benefits of working for Ark at . About Us Ark Putney Academy opened in September 2012 as part of the Ark network in the London Borough of Wandsworth. We re a non-selective, mixed secondary school with 750 students, ranging from year 7 through to sixth form. We offer a rich curriculum emphasising core academic subjects, whilst providing the facilities, time and specialist staff to ensure students develop across a range of subjects. Music is at the heart of our school, with every student learning an instrument and all secondary students having the chance to be part of our band programme. We adopt a holistic view to educating young people. Through our commitment to inclusion, equality and attainment, we prepare every student to be a pillar of any community. We are proud of our reading programme at Ark Putney Academy. We have seen a considerable increase in the number of students reading at or above chronological age, due to our data-based interventions. This reflects our excellent teaching and the dedication of our staff to the students. In our 2022 Ofsted inspection we were rated Good in every category with real strengths in teaching and learning, curriculum breadth and personal development. Visit arkputney.org/jobs to learn more about us and see our current vacancies. Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone staff and students can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark s diversity and inclusion commitments, please click on this link. Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark s safer recruitment process, please click this link. Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
May 06, 2026
Contractor
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Westray Recruitment Consultants Ltd
Eaglescliffe, County Durham
Health & Safety Training Co-ordinator Opportunity! This is an amazing opportunity for a rising talent within the H&S world. Newly qualified H&S candidates are encouraged to apply. Any previous experience would of course be also beneficial. Candidates must be in line with the element of being away from home 4-5 days a week visiting all client sites to deliver training. The wide ranging and hugely exciting position at its core is about providing support and assisting management level positions in ensuing Health & Safety and other related training aspects are tracked, maintained and delivered. The role offers a fantastic first step opportunity on the ladder for a focused Health and Safety career with the company keen to develop new talent and support their professional development. WHAT IS IN IT FOR YOU? Annual base Salary of up to 35k per annum Monday to Friday working hours, remote working with extensive UK Travel, 4-5 days a week. Company car fully inclusive Opportunity to join an excellent and friendly H&S team. Suitable candidates should be living in the North East of England. Central point of hub. Masses of learning and development, opportunity to embark on an amazing H&S career within the PLC. 33 days holiday leave, inclusive of bank holidays. This is a field role with extensive travel across the UK Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Ongoing continuous investment within the business! Business is backed by a hugely recognised and respected PLC. THE BUSINESS My excellent client is able to offer future-ready products, services, and advice across the sports, environmental, and landscapes sectors. The businesses are located around the UK and Ireland and include manufacturing and warehousing sites. A number of businesses also provide off-site services to customers. THE ROLE Maintain the training database/software and provide reports on training indicators. Liaise with business managers around the UK with regards to the general training requirements and those specific to locations. Coordinate the use of 3rd party training organisations where required. Develop and provide on-site training (e.g. Manual Handling training). Support all businesses in providing new employees induction training relevant to their roles. Assist the H&S Team, where required, in providing on-site support. ESSENTIAL SKILLS/QUALIFICATIONS Excellent people skills with the ability to develop a rapport with individuals and groups. The ability to deliver training packages to audiences of any size in person or across online media. Willing to travel and spend a significant part of the working week away from home. Full clean Driving Licence. Desire to undertake further qualifications in H&S and training provision. IT literate including use of Microsoft products (Word, Excel, PowerPoint) to a high standard. DESIRABLE SKILLS/QUALIFICATIONS Qualification in Health & Safety (IOSH, ROSPA, NEBOSH Cert). Experience in Health & Safety (including Safety Rep). Experience in Environmental / Sustainability Practices Qualifications or experience in training provision. TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
May 06, 2026
Full time
Health & Safety Training Co-ordinator Opportunity! This is an amazing opportunity for a rising talent within the H&S world. Newly qualified H&S candidates are encouraged to apply. Any previous experience would of course be also beneficial. Candidates must be in line with the element of being away from home 4-5 days a week visiting all client sites to deliver training. The wide ranging and hugely exciting position at its core is about providing support and assisting management level positions in ensuing Health & Safety and other related training aspects are tracked, maintained and delivered. The role offers a fantastic first step opportunity on the ladder for a focused Health and Safety career with the company keen to develop new talent and support their professional development. WHAT IS IN IT FOR YOU? Annual base Salary of up to 35k per annum Monday to Friday working hours, remote working with extensive UK Travel, 4-5 days a week. Company car fully inclusive Opportunity to join an excellent and friendly H&S team. Suitable candidates should be living in the North East of England. Central point of hub. Masses of learning and development, opportunity to embark on an amazing H&S career within the PLC. 33 days holiday leave, inclusive of bank holidays. This is a field role with extensive travel across the UK Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Ongoing continuous investment within the business! Business is backed by a hugely recognised and respected PLC. THE BUSINESS My excellent client is able to offer future-ready products, services, and advice across the sports, environmental, and landscapes sectors. The businesses are located around the UK and Ireland and include manufacturing and warehousing sites. A number of businesses also provide off-site services to customers. THE ROLE Maintain the training database/software and provide reports on training indicators. Liaise with business managers around the UK with regards to the general training requirements and those specific to locations. Coordinate the use of 3rd party training organisations where required. Develop and provide on-site training (e.g. Manual Handling training). Support all businesses in providing new employees induction training relevant to their roles. Assist the H&S Team, where required, in providing on-site support. ESSENTIAL SKILLS/QUALIFICATIONS Excellent people skills with the ability to develop a rapport with individuals and groups. The ability to deliver training packages to audiences of any size in person or across online media. Willing to travel and spend a significant part of the working week away from home. Full clean Driving Licence. Desire to undertake further qualifications in H&S and training provision. IT literate including use of Microsoft products (Word, Excel, PowerPoint) to a high standard. DESIRABLE SKILLS/QUALIFICATIONS Qualification in Health & Safety (IOSH, ROSPA, NEBOSH Cert). Experience in Health & Safety (including Safety Rep). Experience in Environmental / Sustainability Practices Qualifications or experience in training provision. TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
Are you passionate about making a meaningful difference in the lives of young learners? Do you thrive in a dynamic, collaborative environment where you can put your creativity and compassion to work? If so, our client, a primary school nestled in the vibrant city of Exeter, Devon, invites you to consider an exciting opportunity to join their dedicated team of SEN Teaching Assistants. As a Full-time SEN Teaching Assistant, you'll be a vital part of our client's mission to provide exceptional educational and pastoral support to pupils with special educational needs. Channelling your enthusiasm and expertise, you'll work closely with our talented teachers to create inclusive, engaging learning experiences that help each child reach their full potential. No two days will be quite the same, but you can expect to be involved in a diverse range of activities and responsibilities, such as: Providing personalised, one-on-one or small-group support to pupils with a variety of special educational needs, including physical, cognitive, and emotional/behavioural challenges Collaborating with teachers to adapt lesson plans, materials, and teaching methods to suit the unique needs of SEN pupils Delivering targeted interventions and tailored learning programmes to help SEN pupils overcome barriers and make measurable progress Assisting with the implementation of pupils' Education, Health and Care (EHC) plans, ensuring their needs are met and their goals are supported Monitoring and recording pupils' progress, behaviour, and development, and sharing detailed feedback with teachers and the SEN coordinator Offering emotional support and encouragement to SEN pupils, building positive relationships and cultivating an environment of trust and safety Accompanying SEN pupils on educational visits and school trips, ensuring their full participation and wellbeing Liaising with parents, carers, and external agencies to ensure a cohesive, holistic approach to supporting each pupil's needs To thrive in this rewarding role, you'll need to possess a unique blend of skills, qualities, and experience. Our client is seeking candidates who can demonstrate the following: A genuine passion for supporting the educational and personal development of children with special educational needs Excellent communication and interpersonal skills, with the ability to build trust and rapport with pupils, parents, and colleagues Strong organisational and time-management abilities, allowing you to juggle multiple tasks and prioritise effectively Creativity and problem-solving skills to devise innovative ways of engaging and supporting SEN pupils Patience, empathy, and a deep understanding of the diverse needs and challenges faced by SEN pupils A collaborative spirit, willing to work closely with teachers, the SEN coordinator, and other professionals to ensure the best possible outcomes for pupils Relevant experience working with SEN pupils, either in a school setting or a similar educational/care environment A recognised teaching assistant qualification or equivalent, or a willingness to work towards one Our client is committed to providing a nurturing, inclusive environment where every pupil can flourish. As a SEN Teaching Assistant, you'll be part of a close-knit, supportive team that values your contributions and invests in your professional development. In addition to a competitive daily rate of £85-£95, you'll enjoy the following benefits: Opportunities for ongoing training and skill-building, helping you to enhance your expertise and advance your career A comprehensive induction programme to ensure a smooth transition into your new role Access to a range of wellbeing initiatives and mental health support services The chance to make a genuine, positive impact on the lives of children with special educational needs If you're ready to embark on a rewarding career that empowers you to make a difference, we encourage you to apply for this Full-time SEN Teaching Assistant position. Join our client in Exeter, Devon, and help us foster an inclusive, nurturing learning environment where every child can thrive.
May 06, 2026
Full time
Are you passionate about making a meaningful difference in the lives of young learners? Do you thrive in a dynamic, collaborative environment where you can put your creativity and compassion to work? If so, our client, a primary school nestled in the vibrant city of Exeter, Devon, invites you to consider an exciting opportunity to join their dedicated team of SEN Teaching Assistants. As a Full-time SEN Teaching Assistant, you'll be a vital part of our client's mission to provide exceptional educational and pastoral support to pupils with special educational needs. Channelling your enthusiasm and expertise, you'll work closely with our talented teachers to create inclusive, engaging learning experiences that help each child reach their full potential. No two days will be quite the same, but you can expect to be involved in a diverse range of activities and responsibilities, such as: Providing personalised, one-on-one or small-group support to pupils with a variety of special educational needs, including physical, cognitive, and emotional/behavioural challenges Collaborating with teachers to adapt lesson plans, materials, and teaching methods to suit the unique needs of SEN pupils Delivering targeted interventions and tailored learning programmes to help SEN pupils overcome barriers and make measurable progress Assisting with the implementation of pupils' Education, Health and Care (EHC) plans, ensuring their needs are met and their goals are supported Monitoring and recording pupils' progress, behaviour, and development, and sharing detailed feedback with teachers and the SEN coordinator Offering emotional support and encouragement to SEN pupils, building positive relationships and cultivating an environment of trust and safety Accompanying SEN pupils on educational visits and school trips, ensuring their full participation and wellbeing Liaising with parents, carers, and external agencies to ensure a cohesive, holistic approach to supporting each pupil's needs To thrive in this rewarding role, you'll need to possess a unique blend of skills, qualities, and experience. Our client is seeking candidates who can demonstrate the following: A genuine passion for supporting the educational and personal development of children with special educational needs Excellent communication and interpersonal skills, with the ability to build trust and rapport with pupils, parents, and colleagues Strong organisational and time-management abilities, allowing you to juggle multiple tasks and prioritise effectively Creativity and problem-solving skills to devise innovative ways of engaging and supporting SEN pupils Patience, empathy, and a deep understanding of the diverse needs and challenges faced by SEN pupils A collaborative spirit, willing to work closely with teachers, the SEN coordinator, and other professionals to ensure the best possible outcomes for pupils Relevant experience working with SEN pupils, either in a school setting or a similar educational/care environment A recognised teaching assistant qualification or equivalent, or a willingness to work towards one Our client is committed to providing a nurturing, inclusive environment where every pupil can flourish. As a SEN Teaching Assistant, you'll be part of a close-knit, supportive team that values your contributions and invests in your professional development. In addition to a competitive daily rate of £85-£95, you'll enjoy the following benefits: Opportunities for ongoing training and skill-building, helping you to enhance your expertise and advance your career A comprehensive induction programme to ensure a smooth transition into your new role Access to a range of wellbeing initiatives and mental health support services The chance to make a genuine, positive impact on the lives of children with special educational needs If you're ready to embark on a rewarding career that empowers you to make a difference, we encourage you to apply for this Full-time SEN Teaching Assistant position. Join our client in Exeter, Devon, and help us foster an inclusive, nurturing learning environment where every child can thrive.
policyHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Logistics Coordinator Syston up to £30,000 + depending on experience The Aggregates Logistics Coordinator is at the heart of a fast-paced, dynamic workplace. The purpose of the role is to ensure the seamless, efficient, and cost-effective transportation of aggregates (e.g., sand, gravel, crushed stone) to meet customer demands and project deadlines. This role is critical in managing the complexities of rapid changes, tight schedules, and high-volume operations. An Aggregates Logistics Coordinator working in a fast-paced, dynamic environment must possess the following key characteristics: Agility and Adaptability : Ability to adjust quickly to changing schedules, priorities, and unexpected challenges such as weather disruptions or equipment issues. Strong Multitasking Skills : Effectively managing multiple deliveries, orders, and communication channels simultaneously without compromising accuracy. Quick Decision-Making : Making informed decisions under pressure to ensure seamless operations and avoid delays. Effective Communication : Clear and concise communication with drivers, suppliers, and clients to resolve issues and coordinate last-minute changes. Problem-Solving Under Pressure : Ability to troubleshoot logistical problems (e.g., route changes, vehicle breakdowns, or material shortages) rapidly and efficiently. Proactive Planning : Anticipating potential issues and implementing contingency plans to minimize disruption. Resilience and Composure : Staying calm and focused in high-pressure situations while maintaining a positive attitude. Team Collaboration : Working seamlessly with dispatch, drivers, project managers, and site supervisors to ensure alignment and effective execution. Technological Savvy : Proficient in using logistics software, GPS systems, and other tools to track and optimize deliveries in real-time. Customer-Focused Mindset : Ensuring that client needs are met promptly, maintaining high service standards despite dynamic conditions. Core objectives Efficient Delivery Coordination : Ensuring materials are delivered on time and in the right quantities to meet customer or project requirements. Dynamic Problem-Solving : Addressing and resolving logistical issues such as delays, route changes, or equipment breakdowns in real-time. Maximising Operational Efficiency : Optimizing loads, routes, and schedules to minimize costs while maintaining service quality. Real-Time Communication : Acting as the central point of contact between drivers, suppliers, and clients to manage last-minute changes and ensure smooth operations. Maintaining Compliance : Ensuring all transport operations adhere to safety, legal, and environmental standards. Supporting Business Goals : Contributing to customer satisfaction, project success, and operational profitability by maintaining a reliable supply chain.This role is vital for ensuring that the supply chain runs smoothly despite constant changes and high demand, ultimately supporting construction and infrastructure projects. Education/Qualification Excellent knowledge of SAP, Syncrotess systems and standard office packages. Good communication and cognitive skills with the ability to negotiate at all levels. Will also ideally have experience of working within a large company environment and achieving targets.At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
May 06, 2026
Full time
policyHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Logistics Coordinator Syston up to £30,000 + depending on experience The Aggregates Logistics Coordinator is at the heart of a fast-paced, dynamic workplace. The purpose of the role is to ensure the seamless, efficient, and cost-effective transportation of aggregates (e.g., sand, gravel, crushed stone) to meet customer demands and project deadlines. This role is critical in managing the complexities of rapid changes, tight schedules, and high-volume operations. An Aggregates Logistics Coordinator working in a fast-paced, dynamic environment must possess the following key characteristics: Agility and Adaptability : Ability to adjust quickly to changing schedules, priorities, and unexpected challenges such as weather disruptions or equipment issues. Strong Multitasking Skills : Effectively managing multiple deliveries, orders, and communication channels simultaneously without compromising accuracy. Quick Decision-Making : Making informed decisions under pressure to ensure seamless operations and avoid delays. Effective Communication : Clear and concise communication with drivers, suppliers, and clients to resolve issues and coordinate last-minute changes. Problem-Solving Under Pressure : Ability to troubleshoot logistical problems (e.g., route changes, vehicle breakdowns, or material shortages) rapidly and efficiently. Proactive Planning : Anticipating potential issues and implementing contingency plans to minimize disruption. Resilience and Composure : Staying calm and focused in high-pressure situations while maintaining a positive attitude. Team Collaboration : Working seamlessly with dispatch, drivers, project managers, and site supervisors to ensure alignment and effective execution. Technological Savvy : Proficient in using logistics software, GPS systems, and other tools to track and optimize deliveries in real-time. Customer-Focused Mindset : Ensuring that client needs are met promptly, maintaining high service standards despite dynamic conditions. Core objectives Efficient Delivery Coordination : Ensuring materials are delivered on time and in the right quantities to meet customer or project requirements. Dynamic Problem-Solving : Addressing and resolving logistical issues such as delays, route changes, or equipment breakdowns in real-time. Maximising Operational Efficiency : Optimizing loads, routes, and schedules to minimize costs while maintaining service quality. Real-Time Communication : Acting as the central point of contact between drivers, suppliers, and clients to manage last-minute changes and ensure smooth operations. Maintaining Compliance : Ensuring all transport operations adhere to safety, legal, and environmental standards. Supporting Business Goals : Contributing to customer satisfaction, project success, and operational profitability by maintaining a reliable supply chain.This role is vital for ensuring that the supply chain runs smoothly despite constant changes and high demand, ultimately supporting construction and infrastructure projects. Education/Qualification Excellent knowledge of SAP, Syncrotess systems and standard office packages. Good communication and cognitive skills with the ability to negotiate at all levels. Will also ideally have experience of working within a large company environment and achieving targets.At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 06, 2026
Full time
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Create inspiring events that bring communities together At Trinity Hospice, we provide compassionate care and support to thousands of patients and families across Blackpool, Fylde and Wyre each year. Our work is made possible by the incredible support of our community, and our events play a vital role in bringing people together, raising funds and building lasting connections. We are now looking for an enthusiastic and organised Events Fundraiser to join our Fundraising and Communications Team for a two-year contract. This is an exciting opportunity to play a key role in delivering a diverse and engaging programme of events at a pivotal time for the charity, as we build towards our next large-scale art trail in 2028 following the success of Elmer s Big Parade Blackpool. In this role, you will support the development, planning and delivery of a wide range of fundraising events across the Fylde coast. You will take ownership of key events within the portfolio, managing everything from initial planning and promotion through to on-the-day delivery and post-event evaluation. Your work will ensure that every event is safe, well organised and provides an exceptional experience for participants and supporters. You will play an important role in engaging and supporting participants throughout their journey, helping them feel motivated, valued and connected to Trinity Hospice. Working closely with colleagues across fundraising, marketing and communications, you will help deliver compelling campaigns that drive participation and maximise income. You will also use data and insight to monitor performance, evaluate success and identify opportunities to improve and grow the events programme. We are looking for someone with experience delivering mass participation events, who is confident managing multiple projects and working to targets. You will be highly organised, creative and proactive, with strong communication skills and the ability to build positive relationships with colleagues, volunteers, partners and supporters. Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits. This is more than an events role, it is an opportunity to create meaningful experiences that inspire communities and help fund compassionate care for those who need it most. To apply please send your cv, along with a covering letter detailing your relevant skills and experience for this role. Closing Date: 8pm on Sunday 24 May You may have experience of the following: Events Fundraising Officer, Community and Events Fundraiser, Events Coordinator (Fundraising), Events and Challenge Fundraiser, Mass Participation Events Officer, Fundraising Events Executive, or Community Engagement and Events Officer. REF-(Apply online only)
May 05, 2026
Full time
Create inspiring events that bring communities together At Trinity Hospice, we provide compassionate care and support to thousands of patients and families across Blackpool, Fylde and Wyre each year. Our work is made possible by the incredible support of our community, and our events play a vital role in bringing people together, raising funds and building lasting connections. We are now looking for an enthusiastic and organised Events Fundraiser to join our Fundraising and Communications Team for a two-year contract. This is an exciting opportunity to play a key role in delivering a diverse and engaging programme of events at a pivotal time for the charity, as we build towards our next large-scale art trail in 2028 following the success of Elmer s Big Parade Blackpool. In this role, you will support the development, planning and delivery of a wide range of fundraising events across the Fylde coast. You will take ownership of key events within the portfolio, managing everything from initial planning and promotion through to on-the-day delivery and post-event evaluation. Your work will ensure that every event is safe, well organised and provides an exceptional experience for participants and supporters. You will play an important role in engaging and supporting participants throughout their journey, helping them feel motivated, valued and connected to Trinity Hospice. Working closely with colleagues across fundraising, marketing and communications, you will help deliver compelling campaigns that drive participation and maximise income. You will also use data and insight to monitor performance, evaluate success and identify opportunities to improve and grow the events programme. We are looking for someone with experience delivering mass participation events, who is confident managing multiple projects and working to targets. You will be highly organised, creative and proactive, with strong communication skills and the ability to build positive relationships with colleagues, volunteers, partners and supporters. Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits. This is more than an events role, it is an opportunity to create meaningful experiences that inspire communities and help fund compassionate care for those who need it most. To apply please send your cv, along with a covering letter detailing your relevant skills and experience for this role. Closing Date: 8pm on Sunday 24 May You may have experience of the following: Events Fundraising Officer, Community and Events Fundraiser, Events Coordinator (Fundraising), Events and Challenge Fundraiser, Mass Participation Events Officer, Fundraising Events Executive, or Community Engagement and Events Officer. REF-(Apply online only)
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
May 05, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Job Title Associate Director of Transfer Admission Department Admissions Online Recruitment Worker Type Regular Pay Type Position Salary Minimum $62,000 Position Salary Maximum $75,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2026-03-30 Job Description Summary The Associate Director will provide leadership and direction on assigned programs and projects, ensuring that overall strategies and efforts align with and support the larger strategic vision, plans, and goals of the Office of Admission. Serving on the online and transfer leadership team, the Associate Director will directly supervise FT and/or PT Admission Counselors and/or Assistant Directors regarding transfer admission programming. This position will also develop and oversee training and professional development for admission staff to ensure knowledge, understanding, and excellent execution of projects or aspects of the work under the Associate Director's purview. The position will be responsible for directing and evaluating assigned recruitment strategies and initiatives, and will provide ongoing assessment, management, and recommendations for senior admission leadership. The position also includes responsibility for directly serving prospective transfer, visiting, non-degree, and relocating students, completing general admission counseling duties such as application review, admission presentations, and admission special events. Job Description E ssential Duties and Responsibilities: Manage and participate in all aspects of the domestic transfer, non-degree, and transient admission processes including application review, scholarship awarding, and outreach for Oxford, regionals, and online undergraduate programs, while ensuring that these are effectively streamlined and collaborative. (25%) Formulate recruitment strategies, plans, and goals for transfer student recruitment based on demographic analyses, market research, and other admission data and monitor transfer admission activity in critical markets; prepare statistical reports and analyses; coordinate recruitment activities to include four to six weeks of primarily local and regional travel with evening and weekend work expected. (15 %) Provide supervision, leadership and mentoring to assigned direct and indirect reports, ensuring adherence to office and institutional policies and procedures, conduct bi-weekly meetings, prepare monthly update reports, monitor the progress of enrollment trends, projects, and programming, and assist with the development and creation of strategic recruitment plans for targeted student populations in existing markets. (15%) Organize, coordinate, and manage on-campus, virtual and off-campus transfer student recruitment events and transfer coordinator/counselor programs; aimed at building and strengthening relationships and those created to support the overall transfer goals (10%) Serve as the lead regarding transfer student recruitment and enrollment; provide insight, direction, and feedback and ensure the alignment of all efforts with the broad recruitment and yield strategies for transfer student enrollment. Responsible for all-staff training and monitoring of transfer, non-degree, visiting and relocating admission procedures, and policies. Responsible for preparing weekly and annual reports for all efforts. (10%) Develop working knowledge of Miami University programs, opportunities, and policies; communicate information about the Miami brand, experience, and outcomes, along with admission policies and procedures, to prospective students, families, community college faculty and staff, community-based organizations, and alumni volunteers. (5%) Manage the development of a transfer student recruitment plan, including the training, development, and tracking of key performance indicators. Responsible for training the team and campus partners accordingly, providing opportunities for mentoring and strategy sessions, and helping develop a problem-solving approach to monitoring and responding to enrollment trends. (10%) Responsible for covering regularly scheduled counselor on duty sessions. (5%) Participate in professional organizational and professional development activities within the region. Other duties as assigned. (5%) Minimum Qualifications: Bachelor's Degree and 3 years of experience in admission, higher education or a related field. Preferred Qualifications: Master's Degree and 5 years of experience in admission, higher education or a related field. Experience working with data for strategic decision-making. Familiarity with Slate and working with other relational databases. Supervisory Experience. Required Knowledge, Skills, and Abilities: Candidates must be politically savvy and diplomatic. Possess exceptional written and oral communication skills, have a proven record of developing relationships and building rapport with internal and external constituencies, and demonstrate the ability to successfully manage a staff to ensure a climate of collaboration and teamwork, while encouraging professional development and continued improvement at the same time. Must be able to provide leadership and mentoring, but work independently and handle multiple tasks simultaneously, as well. Additional Position Information (if applicable) Required Application Documents resume and cover letter Special Instructions (if applicable) none Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or . Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains
May 05, 2026
Full time
Job Title Associate Director of Transfer Admission Department Admissions Online Recruitment Worker Type Regular Pay Type Position Salary Minimum $62,000 Position Salary Maximum $75,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2026-03-30 Job Description Summary The Associate Director will provide leadership and direction on assigned programs and projects, ensuring that overall strategies and efforts align with and support the larger strategic vision, plans, and goals of the Office of Admission. Serving on the online and transfer leadership team, the Associate Director will directly supervise FT and/or PT Admission Counselors and/or Assistant Directors regarding transfer admission programming. This position will also develop and oversee training and professional development for admission staff to ensure knowledge, understanding, and excellent execution of projects or aspects of the work under the Associate Director's purview. The position will be responsible for directing and evaluating assigned recruitment strategies and initiatives, and will provide ongoing assessment, management, and recommendations for senior admission leadership. The position also includes responsibility for directly serving prospective transfer, visiting, non-degree, and relocating students, completing general admission counseling duties such as application review, admission presentations, and admission special events. Job Description E ssential Duties and Responsibilities: Manage and participate in all aspects of the domestic transfer, non-degree, and transient admission processes including application review, scholarship awarding, and outreach for Oxford, regionals, and online undergraduate programs, while ensuring that these are effectively streamlined and collaborative. (25%) Formulate recruitment strategies, plans, and goals for transfer student recruitment based on demographic analyses, market research, and other admission data and monitor transfer admission activity in critical markets; prepare statistical reports and analyses; coordinate recruitment activities to include four to six weeks of primarily local and regional travel with evening and weekend work expected. (15 %) Provide supervision, leadership and mentoring to assigned direct and indirect reports, ensuring adherence to office and institutional policies and procedures, conduct bi-weekly meetings, prepare monthly update reports, monitor the progress of enrollment trends, projects, and programming, and assist with the development and creation of strategic recruitment plans for targeted student populations in existing markets. (15%) Organize, coordinate, and manage on-campus, virtual and off-campus transfer student recruitment events and transfer coordinator/counselor programs; aimed at building and strengthening relationships and those created to support the overall transfer goals (10%) Serve as the lead regarding transfer student recruitment and enrollment; provide insight, direction, and feedback and ensure the alignment of all efforts with the broad recruitment and yield strategies for transfer student enrollment. Responsible for all-staff training and monitoring of transfer, non-degree, visiting and relocating admission procedures, and policies. Responsible for preparing weekly and annual reports for all efforts. (10%) Develop working knowledge of Miami University programs, opportunities, and policies; communicate information about the Miami brand, experience, and outcomes, along with admission policies and procedures, to prospective students, families, community college faculty and staff, community-based organizations, and alumni volunteers. (5%) Manage the development of a transfer student recruitment plan, including the training, development, and tracking of key performance indicators. Responsible for training the team and campus partners accordingly, providing opportunities for mentoring and strategy sessions, and helping develop a problem-solving approach to monitoring and responding to enrollment trends. (10%) Responsible for covering regularly scheduled counselor on duty sessions. (5%) Participate in professional organizational and professional development activities within the region. Other duties as assigned. (5%) Minimum Qualifications: Bachelor's Degree and 3 years of experience in admission, higher education or a related field. Preferred Qualifications: Master's Degree and 5 years of experience in admission, higher education or a related field. Experience working with data for strategic decision-making. Familiarity with Slate and working with other relational databases. Supervisory Experience. Required Knowledge, Skills, and Abilities: Candidates must be politically savvy and diplomatic. Possess exceptional written and oral communication skills, have a proven record of developing relationships and building rapport with internal and external constituencies, and demonstrate the ability to successfully manage a staff to ensure a climate of collaboration and teamwork, while encouraging professional development and continued improvement at the same time. Must be able to provide leadership and mentoring, but work independently and handle multiple tasks simultaneously, as well. Additional Position Information (if applicable) Required Application Documents resume and cover letter Special Instructions (if applicable) none Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or . Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains
ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
May 05, 2026
Full time
ABOUT THE ROLE As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOU You'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 05, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
May 05, 2026
Full time
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY Are you an organised and proactive supply chain professional looking to make an impact in a fast paced environment? We are seeking a Supply Chain Coordinator to play a vital role in supporting the end to end supplier lifecycle, ensuring compliance, accurate data management and smooth collaboration across Procurement, Finance and academy teams. This is an excellent opportunity for someone with strong technical skills and a collaborative mindset who is keen to grow, adapt and build expertise in a dynamic setting. MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall under the areas of: Supplier onboarding and due diligence Supplier data, consolidation and reporting Systems, automation and Oracle support Procrement and cross-team collaboration General tasks, including administrative duties You will have the opportunity to pursue professional development through CIPS to support your progression within supply chain or procurement. WHAT WE ARE LOOKING FOR To succeed in this role, you will need technical confidence, strong communication skills and the ability to work proactively in a fast moving environment. You should have at least two years' experience in a similar role , with the adaptability to work in a new environment and a willingness to learn new systems and skills. For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
May 05, 2026
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY Are you an organised and proactive supply chain professional looking to make an impact in a fast paced environment? We are seeking a Supply Chain Coordinator to play a vital role in supporting the end to end supplier lifecycle, ensuring compliance, accurate data management and smooth collaboration across Procurement, Finance and academy teams. This is an excellent opportunity for someone with strong technical skills and a collaborative mindset who is keen to grow, adapt and build expertise in a dynamic setting. MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall under the areas of: Supplier onboarding and due diligence Supplier data, consolidation and reporting Systems, automation and Oracle support Procrement and cross-team collaboration General tasks, including administrative duties You will have the opportunity to pursue professional development through CIPS to support your progression within supply chain or procurement. WHAT WE ARE LOOKING FOR To succeed in this role, you will need technical confidence, strong communication skills and the ability to work proactively in a fast moving environment. You should have at least two years' experience in a similar role , with the adaptability to work in a new environment and a willingness to learn new systems and skills. For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
