65 jobs found

Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.

Belmont Recruitment are currently seeking a HR & Payroll Team Leader to work with a Local Authority in the Durham area. This is an interim assignment initially for three months, working 37 hours per week. The role offering hybrid working following the initial training period, offering two days per week in the office. The rate of pay is 20.35 ltd per hour. Main Duties: Lead and supervise a team delivering payroll and HR transactional services, ensuring accurate and timely processing Manage daily workloads, priorities, and deadlines across payroll and HR administration activities Oversee employee lifecycle processes including contractual changes, pay amendments, and working hours adjustments Conduct supervision meetings, 1:1s and appraisals to support team development and performance Manage an HR and payroll helpdesk function, responding to queries from internal and external stakeholders Oversee payroll processing including checking, balancing and validating payroll each period Support job evaluation activity including grading reviews, job descriptions and panel processes Use HR and payroll systems to maintain accurate data and system integrity Support reporting, workforce data, pensions information and statutory returns Contribute to system development, process improvement and HR/payroll projects Deputise for the manager when required Essential Criteria: Experience working within payroll in a high-volume environment Experience supervising or leading a team Strong understanding of payroll processes and HR transactional services Experience using HR and payroll systems Knowledge of employee lifecycle processes and contractual changes Strong organisational skills with the ability to manage competing priorities and deadlines Good communication skills and ability to deal with a range of stakeholders CIPD Level 5 or equivalent qualification is desirable If your skills match the above criteria, please apply with your up-to-date CV.

Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: 31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.

One Source Support Assistant Pay rate: 14.82 per hour PAYE Contract Type: Temporary basis, until end of August 2026, with potential to extend. Hours: Monday - Friday, 9am - 5pm with 30 minutes unpaid break. 37 hours per week. Location: Hybrid basis, onsite days to be agreed with manager, based on meeting schedules. About the Role Opus People Solutions are seeking an enthusiastic and motivated One Source Support Assistant on behalf of our Client, Walsall Council, to join the One Source Support Team on a temporary basis. This role is ideal for someone who enjoys interacting with others, has strong analytical abilities, and delivers excellent customer service. You will provide support across the Integrated Enterprise Resource System (IERS), which incorporates Financial, HR and Procurement data. You will help resolve functional issues across system modules and associated applications, ensuring timely, effective, and outcomes-focused solutions. As part of the One Source Support Team, you will work closely with the One Source Support Lead and the One Source Support Officer, acting as both first- and second-line support on the One Source Helpdesk. Key Responsibilities Provide first and second-line support to users via the One Source Helpdesk. Assist in resolving functional issues across the IERS modules (Finance, HR, Procurement). Deliver high-quality customer service and ensure queries are resolved efficiently. Support the One Source Support Lead and Officer in daily operations. Contribute to process improvements and ensure system-related issues are logged, monitored, and closed in a timely manner. Essential Experience Previous experience in administration. Previous customer service experience (e.g., customer service advisor roles). Experience working within HR functions. Strong analytical skills and the ability to problem?solve effectively. Excellent communication and interpersonal skills. Experience working with an Integrated Enterprise Resource System (ERP) combining Financial, HR and Procurement data. (beneficial but not essential). Previous finance experience (beneficial but not essential). If you are a motivated individual who enjoys working within a team to achieve success, resolve queries within a fast paced environment, apply now!

Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.

Think Specialist Recruitment are proud to be partnering with a well-established and growing service provider to recruit a Health & Safety Compliance Manager. This is a fantastic opportunity for an experienced professional to take ownership of health & safety and compliance across a dynamic, multi-service organisation. If you're someone who enjoys influencing culture, driving improvements, and operating at both a strategic and hands-on level. Salary - 44,400 An overview of the position: Acting as the go-to expert for all health & safety matters across the business Driving improvements in compliance, processes, and overall safety culture Leading investigations into incidents and ensuring lessons are learned Managing audits, inspections, and performance tracking Overseeing key accreditations and quality standards, including ISO frameworks Supporting and guiding managers to embed best practice in their teams Delivering training and promoting awareness across the workforce Working with external stakeholders including auditors, regulators, and insurers This is a varied role where no two days are the same - you'll be balancing strategic planning with day-to-day operational involvement. The suitable candidate: A recognised Health & Safety qualification (NEBOSH or IOSH) Strong working knowledge of H&S legislation and compliance frameworks Experience managing audits, accreditations, or quality systems A background in a senior or leadership-level role The ability to manage multiple projects and priorities simultaneously A proactive, solutions-focused mindset Excellent communication and stakeholder management skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Our client in Newton Aycliffe is looking for an Aftersales Coordinator to join their team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team. The role involves handling inquiries through the company's systems such as dealer portal, customer CRM tools, Web warranty, social media, telephone, emails, and letters, while supporting the customer service team with technical queries and ensuring customer satisfaction. Manage dealer system responses through Dealer Portals and systems. Support customer team responses to social media content and customer questions. Provide a liaison point between technical support to the customer service team. Handle high-volume telephone calls related to warranty, parts sales, technical inquiries, general queries, and product information. Advise on technical issues for the full range of Husqvarna UK products within the market Support the Aftersales Manager and the Service and Aftersales Team in all aspects of consumer support for the UK. Provide technical support via the helpdesk for all group consumer products. Offer machine and product simple technical advise. Maintain accurate records on applicable systems. Assist the customer service team with calls as required by the business. Investigate & explain technical solutions clearly to the customer service team or end users. Support the development of customer centric solutions and improvements. Skills and Qualifications: A willingness to learn, be involved and contribute training elsewhere can be provided. Preferably qualified to GCSE/A-level or above in Mathematics. Excellent communication and organizational skills. Strong grammar and PC literacy. Proficiency in Microsoft Office applications. Good knowledge and experience in using social media platforms. Ability to work independently and as part of a team. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.

Senior LSAR Engineer Location: Filton, Portsmouth, or Broad Oak, 1-2 days on site per month Duration: 6 months Rate: £33.00 ph PAYE +£37.48 inclusive of holiday pay or £44.40 ph Umbrella Inside IR35 Role Description The individual in this role will be responsible for the following core engineering tasking: • Screening and integration of engineering information into the project-controlled toolsets, thereby helping to ensure the integration and accuracy of the ILS dataset is maintained. • Supporting alignment of the ILS dataset with third party datasets. • Investigating and responding to queries received by the project pertaining to the data held within our toolsets, as directed by the Project Manager / Helpdesk Lead. Core Duties Typical duties include (but are not limited to): • Screen engineering drawings to create a Product Breakdown Structure within the ILS toolset that is consistent with existing data held. • Integrate the engineering information received from third parties into the toolset, ensuring key fields such as the following are captured: maintenance, technical documentation, parts, spares, tools, resources required. • Investigate queries received by the project pertaining to the data held within our toolsets, producing coherent responses that satisfactorily close out the query. • Build complex queries and reports to extract data held within the ILS toolsets, as required by the business / Customer. • Support the helpdesk change management process, as requested by line management Liaise with internal and external stakeholders where required, including provision of advice and guidance on the ILS data requirements, to enable right-first-time integration • Identify and resolve misalignment between data held within our toolsets and external sources • Manage own tasking to meet task deadlines, quality standards and budget demands • Provide inputs to monthly line management reporting • Provide on-the-job training / mentoring to others, as requested by line management. Key Skillset • Requires good general engineering knowledge with an ability to interpret engineering drawings essential. • Proven experience of using a Logistics Support Analysis Record (LSAR) is essential • Knowledge of the principles of one or more of DefStan 00-60, DefStan 00-600, ASD S2000L, S3000M is desirable • SQL knowledge desirable. • Knowledge of configuration management principles desirable. • Working towards Incorporated Engineer or equivalent experience.

Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services, often competing and winning work from our much larger competitors. We are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will my core responsibilities be? Ensure invoices are processed and raised within the client SLA's and internal processes are adhered to. Ensure attention to detail when processing invoices, ensuring all back-office systems are updated and maintained to avoid accounting errors. Work in close partnership with the helpdesk team and account managers Provide regular communication to all involved, to ensure work order details are updated to ensure invoices are raised correctly. Effectively manage queries from internal and external clients, Account Managers and Senior Managers promptly. Review of jobs on hold on a regular basis Work closely with other team members and demonstrate respectful communication to encourage a collaborative environment. Maintain client confidentiality and display a working knowledge of data protection requirements. Maintain diary management and ensure that all tasks are completed within the correct timeframes. Support the Finance Manager with preparation of any ad hoc tasks Assistance with weekly/financial reports What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail to ensure accuracy of data for invoice processing. Happy and able to work at pace and be flexible to respond to changing priorities. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.

Coyle Personnel, is currently seeking a Foot Mobile engineer to work for a Building Maintenance Service Provider based in Central London. This is an exciting opportunity to work within an established team, providing maintenance services across various commercial sites in the Central London. Role Summary: As a Foot Mobile Engineer / Semi Static Engineer (working between 4 and 8 sites per week) you will be responsible for performing PPM and reactive maintenance within both land lord and tenant areas, maintaining site compliance records, overseeing subcontractors, ensuring work is completed to required standards, and completing first-fix repairs. Main Responsibilities Completing PPM and reactive maintenance tasks within commercial buildings. Participate in the on-call system as required. PPM maintenance (SFG 20). Carry out daily inspections. Carry out reactive repairs Provide assistance to the contract Supervisor / contract manager Oversee the Monitoring of the building M/E facilities Carrying out Planned Preventative Maintenance. Other engineering and facilities tasks as requested by the customer through the helpdesk Basic fabric tasks. Required Qualifications and Experience 5 Years experience in a similar field. Extensive knowledge of the techniques of Building Services, Repairs and Maintenance. Communication and IT skills. Recognised City and Guilds Electrical or mechanical qualifications. This role is temporary to permanent for the right person For more details or to apply, please call Liam Hargate from Coyles

Travel Agent (French and English Speaking) Location: Hybrid - Head Office in Canary Wharf, London. Training fully in the office Salary/Rate: £12.79 hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £3000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. Hours: 40 per week, between the hours of 8am - 7pm Monday - Friday and 8am-6pm Saturday Overview We are seeking a dynamic and customer-focused Travel Agent to join our team. This role involves working with a prestigious client, Pierre et Vacances, a leading provider of holiday packages across Europe. The position is hybrid, with a requirement to work three days a week from our head office in Canary Wharf, London. This is an exciting opportunity for individuals who are passionate about customer service and sales, with the added benefit of uncapped commission and clear progression opportunities. Responsibilities As a Travel Agent, you will play a pivotal role in delivering exceptional customer service and driving sales. Your key responsibilities will include: Handling incoming calls for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs and creating tailored holiday solutions to drive sales. Managing and modifying existing bookings, including cancellations and confirmations. Providing outbound call support during holiday periods. Upselling additional products, services, and extended stays. Assisting customers via live chat with product and booking inquiries. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To excel in this role, you should possess the following qualifications and skills: Fluency in both French and English. Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A commitment to delivering exceptional customer experiences. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your day-to-day activities will include engaging with customers over the phone and live chat, understanding their holiday needs, and providing tailored solutions. You will work in a fast-paced environment, collaborating with a high-performance team to meet sales targets and ensure customer satisfaction. Training will be provided to equip you with the necessary product knowledge, sales techniques, and customer service skills. Benefits We offer a comprehensive benefits package to support your professional growth and personal well-being, including: Competitive hourly rate of £12.79 plus uncapped commission (on-target earnings of £5,000 per annum). Full training and induction program. 20 days of annual leave, increasing with service (up to 5 additional days), plus bank holidays. Eye test vouchers and access to corporate discounts (e.g., gym memberships, restaurants, and bars). Smart casual dress code. Opportunities for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team Manager. Involvement in local charity initiatives and fundraising events. Staff room with refreshments. Apprenticeship positions and NVQ qualifications available. Recommend-a-friend scheme with paid rewards. Additional Information Please note that this role requires a satisfactory Disclosure and Barring Service (DBS) check and financial probity check. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are passionate about travel, customer service, and sales, and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity. Join our team and help create unforgettable holiday experiences for our customers!

Our client BAE Systems, a prominent company in the defence and security sector, is seeking a Senior LSAR Engineer to join their team on a contract basis. Key Responsibilities: Screening and integration of engineering information into the project-controlled toolsets, ensuring the integration and accuracy of the ILS dataset. Supporting alignment of the ILS dataset with third-party datasets. Investigating and responding to queries regarding the data within toolsets, as directed by the Project Manager or Helpdesk Lead. Creating a Product Breakdown Structure within the ILS toolset consistent with existing data held. Integrating engineering information from third parties into the toolset, capturing key fields such as maintenance, technical documentation, parts, and tools. Building complex queries and reports to extract data held within the ILS toolsets as required. Supporting helpdesk change management process and liaising with internal and external stakeholders, providing advice and guidance on ILS data requirements. Managing task deadlines, quality standards, and budget demands, and providing on-the-job training and mentoring to others as requested by line management. Job Requirements: Experience with Logistics Support Analysis Record (LSAR). General engineering knowledge with the ability to interpret engineering drawings. Knowledge of DefStan 00-60, DefStan 00-600, ASD S2000L, S3000M is desirable. Understanding of configuration management principles is beneficial. Ability to work independently and conduct technical issue investigations. Well-developed communication skills for interfacing with stakeholders and producing coherent responses. Benefits: This role offers a chance to work on critical defence and security projects. Collaborative and supportive team environment. Hybrid working arrangements with remote work possible, with occasional on-site requirements. If you are an experienced LSAR Engineer looking for an exciting contract role in the defence and security sector, we would love to hear from you. Apply now to join our client's dynamic team.

Temporary Facilities Administrator - Part time - Tuesdays - Thursdays. Are you ready to make a difference in the charity sector? Our client is seeking a dedicated and enthusiastic Temporary Facilities Administrator to join their team for the next 3-8 weeks to cover sickness, with the potential for extension. If you have a knack for organization and a passion for supporting community initiatives, we want to hear from you! Position: Temporary Facilities Administrator Contract Type: Temporary Working Pattern: Part Time (Tuesday - Thursday each week), 9 AM - 5 PM Start Date: Ideally starting early this week - you need to be available immediately Pay rate: £16 - £17 per hour plus holiday pay What You'll Be Doing: As a Temporary Facilities Administrator, you will play a crucial role in ensuring the smooth operation of facilities management. Your responsibilities will include: Coordinating Call Outs: Manage call outs and collect quotes from contractors to keep our facilities running efficiently. Client Communication: Respond to client emails promptly and professionally, providing excellent service and support. Task Allocation: Allocate tasks to maintenance operatives to ensure timely completion of work. Helpdesk Management: Keep our Helpdesk log sheet updated, tracking issues and resolutions. Collaboration: Work closely with the Building Management team to order materials and parts, subject to the Facilities & Operations Manager's approval. Filing Service Sheets: Organize and file service sheets to maintain accurate records. What We're Looking For: We're searching for a proactive individual who thrives in a dynamic environment. The ideal candidate will possess: Strong organizational skills and attention to detail Excellent communication abilities, both written and verbal A collaborative spirit, with the ability to work effectively as part of a team Experience in facilities management or a related field is a plus, but not essential Why Join Us? Make an Impact: Contribute to the vital work of a charity organization and support meaningful initiatives in the community. Flexible Hours: Enjoy a part-time schedule that allows you to balance work with other commitments. Supportive Environment: Join a friendly and welcoming team where your contributions are valued and recognized. How to Apply: Please email your CV to: If you're excited about the opportunity to work as a Temporary Facilities Administrator and meet the requirements outlined above, we'd love to hear from you! Please submit your CV along with a brief cover letter detailing your relevant experience and why you're the perfect fit for this role. Join us in making a positive difference in our community. Apply today and be part of something special! Note: This position is temporary and may last between 3 to 4 weeks, with the possibility of extension based on organizational needs. We look forward to welcoming our new Temporary Facilities Administrator to the team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Campus Services Paisley Campus Senior Operations Manager Salary: Grade 7 £50,253- £56,535 per annum Full time: 35 hours per week Permanent This role may be eligible for visa sponsorship under the Skilled Worker visa route. If requiring visa sponsorship, the successful applicant will also need to meet a range of individual criteria to satisfy Home Office requirements. If the role is offered on a part-time basis, this might also affect eligibility. Applicants are encouraged to individually assess whether they may be eligible for visa sponsorship prior to applying. More information on eligibility can be found on the Government website. THE POST - Senior Operations Manager The University of West of Scotland have an exciting opportunity to join the Campus Services team as a Senior Operations Manager. The Campus Services team is responsible for the physical presentation of each campus, across a range of facilities management services, which includes (but are not restricted to) cleaning, security (including CCTV), grounds maintenance and landscaping, facilities & janitorial management tasks, parking, fleet, waste management, office moves and decoration, driving continuous improvement and sustainability of these services to enhance the student experience and support a more productive, functional workplace. Reporting directly to the Head of Campus Services, the postholder will be responsible for campus and facilities management, helpdesk management, financial management and staff management. By supporting, controlling, delivering and coordinating these areas the successful applicant will ensure that all of these aspects of the role are carried out in the most effective and efficient manner. The successful candidate should have the following: Degree or relevant qualification in facilities management or business management. Relevant experience within an estates/facilities management environment. Full current driving licence Experience of managing operational teams within a complex environment. A working knowledge of budgetary and financial management Ability to manage multiple projects simultaneously An understanding of managing change in a complex environment ABOUT US The University of the West of Scotland is one of Scotland's largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses. With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others. UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings) Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes: 24 days of annual leave, plus a further 12 days for public/university holidays An additional days leave on your birthday Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme A flexible approach to working pattern and work-life balance Employee discount scheme across 3,500 retailers Fitness facilities across our campuses Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme Professional, career and research development opportunities. Closing Date: Sunday 26th April Interview Date: Thursday 7th May Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided). The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged. You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice on our website UWS are committed signatories to the Armed Forces Covenant. UWS is committed to equality and diversity and welcomes applications from underrepresented groups. UWS is a "Disability Confident" employer. University of the West of Scotland is a registered Scottish charity, no. SC002520

About the Role A superb opportunity for a proactive and detail-focused Welsh speaking Registration Officer to join a Qualifications and Registration team in Cardiff on a 12 month fixed term contract . This is an excellent opportunity to play a key role in maintaining high-quality registration and qualification services for education professionals across Wales. An outstanding Benefits package including hybrid working and flexible working hours. Key Responsibilities Working closely with the Qualifications and Registration Manager, you will: Deliver registration services including maintaining practitioner records and processing new applications throughout the year. Help assess the suitability of applicants for registration on an annual basis. Gather and update practitioner and employer information on the registration database accurately and efficiently. Provide a responsive and professional bilingual helpdesk service, acting as a key contact for practitioners, employers, and training providers. Prepare reports and performance data for management review. Ensure full compliance with legislation relating to Welsh language, equality, and data protection. Undertake any other duties within the scope of the role as directed by management. What We're Looking For You'll bring excellent attention to detail, strong organisational skills, and the ability to work accurately within structured processes. Equally comfortable working independently or as part of a team, you'll deliver a first-class service to education professionals and stakeholders. Strong communication skills-both written and verbal-are essential, and bilingual ability ( Welsh and English ) Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!

Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multi Skilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' wellbeing. Hosts deliver people-focussed, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspaces running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activity; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a world-class Front of House service to welcome clients, visitors, colleagues and business partners at all times To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy and reset back to 'day one' and proactively manage any issues identified Act as the 'face' for your areas of the building and provide proactive innovative solutions and resolution of BT colleague issues and provide visible assistance when required Activity planning and delivery to support BT colleague engagement Support the team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different Floors and support all Meetings and Events as required Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide portering and planning support as required Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.