At Moorepay, we're on a journey to strengthen our finance capability, improve insight-led decision making and support the continued growth of the business. We're looking for a commercially minded Senior Finance Analyst to join our Finance team on a 12-month fixed-term contract . This is an exciting opportunity for a part-qualified or newly-qualified accountant who enjoys combining strong financial reporting with insightful analysis and business partnering. Working closely with the Finance Business Partner and CFO, you will play a key role in delivering accurate month-end reporting, supporting budgeting and forecasting activities, and providing the financial insight that helps drive business performance. You'll also contribute to ongoing finance transformation initiatives, helping improve reporting, processes and controls across the function. This role provides an excellent opportunity to work closely with senior finance leadership and gain exposure to a broad range of financial, commercial and strategic activities. You'll play a visible role in helping the business understand its performance, improve decision-making and continue its finance transformation journey. The working pattern for this position will be hybrid, with 2 days per week working in our Swinton office. Key Responsibilities Delivering High Quality Financial Reporting: Supporting the production of accurate and timely monthly management accounts and KPI reporting. Owning key aspects of the month-end close process, ensuring reporting deadlines are met. Preparing insightful variance analysis and commentary to explain business performance. Maintaining robust balance sheet reconciliations and financial controls. Turning Data into Insight: Analysing financial and operational data to identify trends, risks and opportunities. Producing meaningful analysis that supports decision-making across the business. Delivering reporting and ad hoc analysis for senior finance and business stakeholders. Supporting Planning and Performance: Assisting with budgeting, forecasting and long-range planning activities. Maintaining and enhancing financial models and reporting tools. Supporting scenario modelling and performance analysis to aid strategic decision-making. Strengthening Revenue Reporting and Financial Control: Supporting the integrity and accuracy of revenue reporting. Investigating and resolving financial discrepancies in partnership with operational and commercial teams. Helping ensure strong governance and financial controls are maintained across reporting activities. Driving Continuous Improvement: Identifying opportunities to improve financial processes, reporting and controls. Supporting finance transformation and reporting improvement initiatives. Helping build more efficient, scalable and data-driven ways of working across the finance team. Skills & Experience Part-qualified or newly-qualified ACA, ACCA or CIMA accountant. Experience within a finance, management accounting or financial analysis role. Strong experience supporting month-end reporting and financial analysis. Excellent analytical and problem-solving skills. Advanced Excel skills and confidence working with large volumes of data. Strong communication skills with the ability to translate financial information into meaningful business insight. Experience using ERP, reporting or planning systems. (Experience of NetSuite or Anaplan would be preferable) Ability to manage competing priorities and deliver to tight deadlines. Experience supporting budgeting and forecasting processes. Exposure to finance transformation, process improvement or reporting automation initiatives.
Aug 07, 2026
Full time
At Moorepay, we're on a journey to strengthen our finance capability, improve insight-led decision making and support the continued growth of the business. We're looking for a commercially minded Senior Finance Analyst to join our Finance team on a 12-month fixed-term contract . This is an exciting opportunity for a part-qualified or newly-qualified accountant who enjoys combining strong financial reporting with insightful analysis and business partnering. Working closely with the Finance Business Partner and CFO, you will play a key role in delivering accurate month-end reporting, supporting budgeting and forecasting activities, and providing the financial insight that helps drive business performance. You'll also contribute to ongoing finance transformation initiatives, helping improve reporting, processes and controls across the function. This role provides an excellent opportunity to work closely with senior finance leadership and gain exposure to a broad range of financial, commercial and strategic activities. You'll play a visible role in helping the business understand its performance, improve decision-making and continue its finance transformation journey. The working pattern for this position will be hybrid, with 2 days per week working in our Swinton office. Key Responsibilities Delivering High Quality Financial Reporting: Supporting the production of accurate and timely monthly management accounts and KPI reporting. Owning key aspects of the month-end close process, ensuring reporting deadlines are met. Preparing insightful variance analysis and commentary to explain business performance. Maintaining robust balance sheet reconciliations and financial controls. Turning Data into Insight: Analysing financial and operational data to identify trends, risks and opportunities. Producing meaningful analysis that supports decision-making across the business. Delivering reporting and ad hoc analysis for senior finance and business stakeholders. Supporting Planning and Performance: Assisting with budgeting, forecasting and long-range planning activities. Maintaining and enhancing financial models and reporting tools. Supporting scenario modelling and performance analysis to aid strategic decision-making. Strengthening Revenue Reporting and Financial Control: Supporting the integrity and accuracy of revenue reporting. Investigating and resolving financial discrepancies in partnership with operational and commercial teams. Helping ensure strong governance and financial controls are maintained across reporting activities. Driving Continuous Improvement: Identifying opportunities to improve financial processes, reporting and controls. Supporting finance transformation and reporting improvement initiatives. Helping build more efficient, scalable and data-driven ways of working across the finance team. Skills & Experience Part-qualified or newly-qualified ACA, ACCA or CIMA accountant. Experience within a finance, management accounting or financial analysis role. Strong experience supporting month-end reporting and financial analysis. Excellent analytical and problem-solving skills. Advanced Excel skills and confidence working with large volumes of data. Strong communication skills with the ability to translate financial information into meaningful business insight. Experience using ERP, reporting or planning systems. (Experience of NetSuite or Anaplan would be preferable) Ability to manage competing priorities and deliver to tight deadlines. Experience supporting budgeting and forecasting processes. Exposure to finance transformation, process improvement or reporting automation initiatives.
Senior Finance Business Partner Location: York Sector: Fast paced, large business About the Role We are seeking an experienced Senior Finance Business Partner to join a high performing Finance team and work as an integral part of a key business division's leadership team. This is a commercially focused role, responsible for providing high-quality financial insight, challenge and business partnering to senior stakeholders. You will play a key role in budgeting, forecasting, reporting and financial risk management, helping the business make informed decisions and improve financial performance. The role also includes the management and development of a Finance Analyst, alongside responsibility for enhancing financial analysis and reporting across the division. Key Responsibilities Act as a trusted Finance Business Partner to senior leaders and the divisional leadership team, providing insight, challenge and advice to support business decision making. Manage and develop a Finance Analyst, providing coaching, guidance and support to enhance capability and performance. Lead the development of divisional analysis and reporting, standardising and automating processes where possible to improve efficiency and create capacity for value-added activity. Prepare and present thorough analysis of key financial variances against annual budgets and quarterly forecasts, providing clear conclusions and recommended actions. Review, assess and report regularly on key financial risks and opportunities, identifying actions required to mitigate risks and maximise opportunities. Lead the development and management of annual standard cost processes and quarterly forecast submissions. Provide financial expertise to support the validation, assessment and post-evaluation of capital investment proposals. Challenge and validate financial assumptions within new product, commercial or business case proposals. Provide Finance Business Partnering support across month-end, forecasting and quarterly business review processes. Lead and contribute to ad-hoc projects and other strategic initiatives as required. About You You will be an experienced (and qualified) finance professional with strong commercial awareness and the confidence to operate as a trusted business partner to senior stakeholders. You will be comfortable analysing, interpreting and communicating financial performance, while also having the confidence to challenge assumptions and influence decisions. Experience & Qualifications Several years of relevant experience in commercial finance with a recognised accountancy qualification. Experience working effectively with senior stakeholders. Experience of working within a complex operational or commercial or business. Proven experience analysing and reporting on financial performance. Experience implementing and maintaining effective financial controls. Professional accountancy qualification. Strong Microsoft Office skills and financial systems experience. Key Skills & Behaviours Strong analytical ability, with the capacity to understand and interpret complex financial results. Strong problem solving skills and commercial judgement. Excellent verbal and written communication skills. Strong negotiation and influencing skills. The confidence and courage to challenge constructively. A collaborative approach and the ability to build strong partnerships. Learning agility and the ability to adapt to changing business requirements. Resilience and the ability to maintain effectiveness in challenging circumstances. A strong focus on delivering results and meeting commitments. Customer-focused, with the ability to understand stakeholder needs and deliver practical, value-adding solutions. Key Stakeholders You will work closely with: Divisional Directors Senior Business Leaders Finance Leadership Team Divisional Leadership Team Corporate Finance and wider Finance stakeholders Why Join? This is an opportunity to take on a highly visible Finance Business Partnering role within a complex and commercially important division. You will have the opportunity to influence senior decision-making, lead financial performance and risk discussions, develop a member of the Finance team and drive improvements in analysis, reporting and business partnering.
Aug 07, 2026
Full time
Senior Finance Business Partner Location: York Sector: Fast paced, large business About the Role We are seeking an experienced Senior Finance Business Partner to join a high performing Finance team and work as an integral part of a key business division's leadership team. This is a commercially focused role, responsible for providing high-quality financial insight, challenge and business partnering to senior stakeholders. You will play a key role in budgeting, forecasting, reporting and financial risk management, helping the business make informed decisions and improve financial performance. The role also includes the management and development of a Finance Analyst, alongside responsibility for enhancing financial analysis and reporting across the division. Key Responsibilities Act as a trusted Finance Business Partner to senior leaders and the divisional leadership team, providing insight, challenge and advice to support business decision making. Manage and develop a Finance Analyst, providing coaching, guidance and support to enhance capability and performance. Lead the development of divisional analysis and reporting, standardising and automating processes where possible to improve efficiency and create capacity for value-added activity. Prepare and present thorough analysis of key financial variances against annual budgets and quarterly forecasts, providing clear conclusions and recommended actions. Review, assess and report regularly on key financial risks and opportunities, identifying actions required to mitigate risks and maximise opportunities. Lead the development and management of annual standard cost processes and quarterly forecast submissions. Provide financial expertise to support the validation, assessment and post-evaluation of capital investment proposals. Challenge and validate financial assumptions within new product, commercial or business case proposals. Provide Finance Business Partnering support across month-end, forecasting and quarterly business review processes. Lead and contribute to ad-hoc projects and other strategic initiatives as required. About You You will be an experienced (and qualified) finance professional with strong commercial awareness and the confidence to operate as a trusted business partner to senior stakeholders. You will be comfortable analysing, interpreting and communicating financial performance, while also having the confidence to challenge assumptions and influence decisions. Experience & Qualifications Several years of relevant experience in commercial finance with a recognised accountancy qualification. Experience working effectively with senior stakeholders. Experience of working within a complex operational or commercial or business. Proven experience analysing and reporting on financial performance. Experience implementing and maintaining effective financial controls. Professional accountancy qualification. Strong Microsoft Office skills and financial systems experience. Key Skills & Behaviours Strong analytical ability, with the capacity to understand and interpret complex financial results. Strong problem solving skills and commercial judgement. Excellent verbal and written communication skills. Strong negotiation and influencing skills. The confidence and courage to challenge constructively. A collaborative approach and the ability to build strong partnerships. Learning agility and the ability to adapt to changing business requirements. Resilience and the ability to maintain effectiveness in challenging circumstances. A strong focus on delivering results and meeting commitments. Customer-focused, with the ability to understand stakeholder needs and deliver practical, value-adding solutions. Key Stakeholders You will work closely with: Divisional Directors Senior Business Leaders Finance Leadership Team Divisional Leadership Team Corporate Finance and wider Finance stakeholders Why Join? This is an opportunity to take on a highly visible Finance Business Partnering role within a complex and commercially important division. You will have the opportunity to influence senior decision-making, lead financial performance and risk discussions, develop a member of the Finance team and drive improvements in analysis, reporting and business partnering.
JOB TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need Previous IT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 07, 2026
Seasonal
JOB TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need Previous IT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Interim Finance Analyst - Manufacturing Location: Rochdale (Hybrid) Contract: 9-Month Fixed-Term Contract An established manufacturing business is looking to appoint an Interim Finance Analyst to support its operations team during a key period of growth and transformation. This is a fantastic opportunity for someone who enjoys partnering with operational stakeholders, analysing performance data and driving process improvements in a fast-paced production environment. The Role Reporting into the Site Finance Manager, you will play a key role in delivering accurate financial reporting and providing commercial insight to improve operational performance. Key Responsibilities: Produce weekly and monthly operational performance reports, including production variances, yields and overhead analysis. Partner with manufacturing, planning and supply chain teams to improve financial awareness and decision-making. Investigate production and cost variances, identifying trends and recommending improvements. Ensure accuracy and integrity of production, inventory and financial data across multiple systems. Support month-end activities, including reconciliations, accruals and reporting. Assist with budgeting, forecasting and continuous improvement initiatives. Drive stronger financial controls and support process optimisation across the site. About You (CIMA/ACCA) Previous experience within manufacturing, FMCG or another fast-paced operational environment. Strong analytical skills with advanced Excel knowledge. Experience using SAP or a similar ERP system. Confident building relationships with both finance and non-finance stakeholders. Proactive, inquisitive and comfortable challenging processes to improve performance. What's on Offer 9-month fixed-term contract with an immediate start. Hybrid working and flexible hours. Opportunity to make a real impact within a well-established manufacturing business. Exposure to senior operational stakeholders and continuous improvement projects. Competitive salary and benefits package. If you're an analytical finance professional looking for your next interim opportunity, we'd love to hear from you. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Aug 06, 2026
Contractor
Interim Finance Analyst - Manufacturing Location: Rochdale (Hybrid) Contract: 9-Month Fixed-Term Contract An established manufacturing business is looking to appoint an Interim Finance Analyst to support its operations team during a key period of growth and transformation. This is a fantastic opportunity for someone who enjoys partnering with operational stakeholders, analysing performance data and driving process improvements in a fast-paced production environment. The Role Reporting into the Site Finance Manager, you will play a key role in delivering accurate financial reporting and providing commercial insight to improve operational performance. Key Responsibilities: Produce weekly and monthly operational performance reports, including production variances, yields and overhead analysis. Partner with manufacturing, planning and supply chain teams to improve financial awareness and decision-making. Investigate production and cost variances, identifying trends and recommending improvements. Ensure accuracy and integrity of production, inventory and financial data across multiple systems. Support month-end activities, including reconciliations, accruals and reporting. Assist with budgeting, forecasting and continuous improvement initiatives. Drive stronger financial controls and support process optimisation across the site. About You (CIMA/ACCA) Previous experience within manufacturing, FMCG or another fast-paced operational environment. Strong analytical skills with advanced Excel knowledge. Experience using SAP or a similar ERP system. Confident building relationships with both finance and non-finance stakeholders. Proactive, inquisitive and comfortable challenging processes to improve performance. What's on Offer 9-month fixed-term contract with an immediate start. Hybrid working and flexible hours. Opportunity to make a real impact within a well-established manufacturing business. Exposure to senior operational stakeholders and continuous improvement projects. Competitive salary and benefits package. If you're an analytical finance professional looking for your next interim opportunity, we'd love to hear from you. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Rarely available opportunity to join a market-leading software product company, trusted by the vast majority of Tier 1 capital markets firms to keep low-latency trading, core banking, payments and market data infrastructure across the world running smoothly. They're looking for a Senior Product Manager to own two of their most strategically important workstreams: financial services trading resilience and market data observability. An exceptional & rarely available position, working for a London based tier 1 technology company, with global operations. Location: London, central - hybrid. Expectations would be 2 days per week in the central London HQ (Tuesday's generally being core day) However, this is flexible for the right individual. Realistically you will likely be within "sensible" commute of London though (Home counties, or direct train links to the city) Salary: £120K - £140K basic (Flexible) plus an extensive benefits package. What you'll be doing Own the end-to-end product strategy and roadmap for FS resilience and market data observability, translating vision into quarterly delivery plans with engineering. Get out from behind your desk and spend real time with Tier 1 banks, exchanges and clearing houses, anchoring your roadmap in genuine customer evidence. Lead the discovery, definition and launch of a brand new market data observability product line. Partner with AI and platform engineering teams to bring agentic capability into resilience workflows, built for the demands of regulated environments. Shape pricing and packaging with finance and revenue teams so new capability converts cleanly into ARR. Represent the business at industry events, analyst briefings and regulator roundtables on operational resilience. What you need to bring "Senior" level expereince in product management within enterprise B2B software, with a track record of shipping data-intensive, infrastructure-class products into regulated financial services industries. This is a technical & commercial product role. You MUST bring experience in complex, highly visible software products, specifically used within highly regulated financial services industries. Deep domain expertise across two or more of : low-latency trading and OMS/EMS, market data infrastructure, post-trade and core banking, or financial services operational resilience and regulation. Strong grasp of the observability and monitoring landscape, including metrics, logs, traces, OpenTelemetry and AIOps. Comfortable leading conversations with senior stakeholders such as heads of trading technology, CTOs and CISOs, not just attending them. Excellent written communication, able to turn a complex resilience problem into something a CTO, regulator and engineer can all act on. Why you'll love this job Genuine ownership of product lines that sit at the heart of how the world's biggest banks and exchanges stay resilient. A senior, externally-facing role with real influence over strategy, pricing and go-to-market, not just a backlog to manage, working directly with the VP of Product & the Senior Leadership team. The chance to shape how agentic AI gets deployed responsibly inside some of the most regulated environments in the world. If you can turn deep financial services domain knowledge into a roadmap that Tier 1 banks actually want to buy, we'd love to hear from you. Apply now to find out more.
Aug 06, 2026
Full time
Rarely available opportunity to join a market-leading software product company, trusted by the vast majority of Tier 1 capital markets firms to keep low-latency trading, core banking, payments and market data infrastructure across the world running smoothly. They're looking for a Senior Product Manager to own two of their most strategically important workstreams: financial services trading resilience and market data observability. An exceptional & rarely available position, working for a London based tier 1 technology company, with global operations. Location: London, central - hybrid. Expectations would be 2 days per week in the central London HQ (Tuesday's generally being core day) However, this is flexible for the right individual. Realistically you will likely be within "sensible" commute of London though (Home counties, or direct train links to the city) Salary: £120K - £140K basic (Flexible) plus an extensive benefits package. What you'll be doing Own the end-to-end product strategy and roadmap for FS resilience and market data observability, translating vision into quarterly delivery plans with engineering. Get out from behind your desk and spend real time with Tier 1 banks, exchanges and clearing houses, anchoring your roadmap in genuine customer evidence. Lead the discovery, definition and launch of a brand new market data observability product line. Partner with AI and platform engineering teams to bring agentic capability into resilience workflows, built for the demands of regulated environments. Shape pricing and packaging with finance and revenue teams so new capability converts cleanly into ARR. Represent the business at industry events, analyst briefings and regulator roundtables on operational resilience. What you need to bring "Senior" level expereince in product management within enterprise B2B software, with a track record of shipping data-intensive, infrastructure-class products into regulated financial services industries. This is a technical & commercial product role. You MUST bring experience in complex, highly visible software products, specifically used within highly regulated financial services industries. Deep domain expertise across two or more of : low-latency trading and OMS/EMS, market data infrastructure, post-trade and core banking, or financial services operational resilience and regulation. Strong grasp of the observability and monitoring landscape, including metrics, logs, traces, OpenTelemetry and AIOps. Comfortable leading conversations with senior stakeholders such as heads of trading technology, CTOs and CISOs, not just attending them. Excellent written communication, able to turn a complex resilience problem into something a CTO, regulator and engineer can all act on. Why you'll love this job Genuine ownership of product lines that sit at the heart of how the world's biggest banks and exchanges stay resilient. A senior, externally-facing role with real influence over strategy, pricing and go-to-market, not just a backlog to manage, working directly with the VP of Product & the Senior Leadership team. The chance to shape how agentic AI gets deployed responsibly inside some of the most regulated environments in the world. If you can turn deep financial services domain knowledge into a roadmap that Tier 1 banks actually want to buy, we'd love to hear from you. Apply now to find out more.
Senior .Net Developer (Billing or Financial Systems Essential) 2 Year Fixed Term ContractSouthampton, 3 days per week 60-65k + 10% Bonus, 8% Pension, Private Medical. - This role cannot offer Visa Sponsorship. - You must have Billing Systems or Financial Product Experience to apply. Your new company I'm recruiting exclusively for a globally connected business operating at the heart of international trade. Their name is known worldwide with over 100k employees following recent acquisitions and you'll join initially on a 2-year Fixed Term Contract. With a significant multi-year Billing Transformation Programme underway, the business is replacing a complex legacy billing platform with a modern enterprise solution. This is a high-impact programme to with strong investment to modernise and the chance to introduce AI in production. It's the best of both worlds, security of a multi-national with the strong collaboration and interaction of an SME. This role is hybrid, with a minimum of 3 days in their Southampton office. Your new role This is not a typical greenfield development role. You'll sit at the heart of a complex billing environment, working across system stabilisation, reverse engineering and transformation support. The role is best suited to someone who enjoys understanding how systems truly work, not just building new features. A large part of your time will involve working on a heavily customised, customer-specific billing platform, where logic can vary significantly between clients. You'll analyse existing code, uncover undocumented behaviours and translate this into clear documentation and understanding for both technical and business teams. You'll work closely with Billing SMEs, Business Analysts and programme stakeholders, acting as the bridge between technical implementation and real-world billing processes. Alongside this, you'll support ongoing changes and enhancements, ensuring anything delivered today aligns with the longer-term transition to a new enterprise billing system. There is also a strong focus on modern engineering practices, including the use of AI-assisted tooling to improve understanding, documentation and delivery across a complex environment. What you'll need to succeed You'll be a strong .NET Developer with experience working on complex or business-critical systems within billing/invoicing or on transactional financial products where the system is tailored to different customers needs. The key requirement is the ability to take ownership of an existing system. This means being comfortable reading and understanding legacy code, troubleshooting issues and explaining behaviour to non-technical stakeholders. You'll have solid experience across C# / .NET and SQL Server and API's, alongside an understanding of how systems integrate and handle complex data. Exposure to containerisation (Docker) and modern DevOps practices will also be important. Experience working in reverse engineering of existing applications, transformation programmes, modernisation initiatives or environments with limited documentation would be highly beneficial, as would experience working with AI-assisted Engineering tools like Claude or CoPilot in production. What you'll get in return You'll be joining a business where the systems you build have real-world impact at scale. This is an opportunity to influence both the technical direction and the culture of a team, within an organisation that is actively investing in its technology capability. You'll benefit from a hybrid working model, a guaranteed 10% bonus, 8% pension march, private healthcare, life assurance and 25 days holiday plus bank holidays. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director on (phone number removed). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 06, 2026
Full time
Senior .Net Developer (Billing or Financial Systems Essential) 2 Year Fixed Term ContractSouthampton, 3 days per week 60-65k + 10% Bonus, 8% Pension, Private Medical. - This role cannot offer Visa Sponsorship. - You must have Billing Systems or Financial Product Experience to apply. Your new company I'm recruiting exclusively for a globally connected business operating at the heart of international trade. Their name is known worldwide with over 100k employees following recent acquisitions and you'll join initially on a 2-year Fixed Term Contract. With a significant multi-year Billing Transformation Programme underway, the business is replacing a complex legacy billing platform with a modern enterprise solution. This is a high-impact programme to with strong investment to modernise and the chance to introduce AI in production. It's the best of both worlds, security of a multi-national with the strong collaboration and interaction of an SME. This role is hybrid, with a minimum of 3 days in their Southampton office. Your new role This is not a typical greenfield development role. You'll sit at the heart of a complex billing environment, working across system stabilisation, reverse engineering and transformation support. The role is best suited to someone who enjoys understanding how systems truly work, not just building new features. A large part of your time will involve working on a heavily customised, customer-specific billing platform, where logic can vary significantly between clients. You'll analyse existing code, uncover undocumented behaviours and translate this into clear documentation and understanding for both technical and business teams. You'll work closely with Billing SMEs, Business Analysts and programme stakeholders, acting as the bridge between technical implementation and real-world billing processes. Alongside this, you'll support ongoing changes and enhancements, ensuring anything delivered today aligns with the longer-term transition to a new enterprise billing system. There is also a strong focus on modern engineering practices, including the use of AI-assisted tooling to improve understanding, documentation and delivery across a complex environment. What you'll need to succeed You'll be a strong .NET Developer with experience working on complex or business-critical systems within billing/invoicing or on transactional financial products where the system is tailored to different customers needs. The key requirement is the ability to take ownership of an existing system. This means being comfortable reading and understanding legacy code, troubleshooting issues and explaining behaviour to non-technical stakeholders. You'll have solid experience across C# / .NET and SQL Server and API's, alongside an understanding of how systems integrate and handle complex data. Exposure to containerisation (Docker) and modern DevOps practices will also be important. Experience working in reverse engineering of existing applications, transformation programmes, modernisation initiatives or environments with limited documentation would be highly beneficial, as would experience working with AI-assisted Engineering tools like Claude or CoPilot in production. What you'll get in return You'll be joining a business where the systems you build have real-world impact at scale. This is an opportunity to influence both the technical direction and the culture of a team, within an organisation that is actively investing in its technology capability. You'll benefit from a hybrid working model, a guaranteed 10% bonus, 8% pension march, private healthcare, life assurance and 25 days holiday plus bank holidays. What you need to do now At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director on (phone number removed). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Accountable Recruitment are delighted to be partnering with an industry leading business based in Chester to recruit an FP&A Analyst. Reporting to the CFO you will play a pivotal role within the Finance department, partnering with the Senior Leadership Team to shape decisions and drive growth throughout the business. This is a high impact role in a fast-paced environment, that requires strong commercial acumen, excellent analytical capability and the ability to both interpret and present complex business data with commercial insight. The role combines planning and forecasting with in-depth analysis and is ideal for someone who wants to add immediate value and have a real impact on commercial decisions. Key Responsibilities: Lead on planning, budgeting and forecasting, designing and maintaining robust financial models Provide clear commercial insight and reporting to the senior leadership team Own pricing strategy and margin management working alongside the FD Ensure strong alignment between budgeted commercial commitments and operational capability Production and distribution of weekly revenue and EBITDA forecasts Produce month end variance analysis including detailed budget variance review - highlighting risks and opportunities Revenue reconciliation between financial systems Produce quarterly board pack for SLT and Group distribution. Deliver in-depth sales and margin analysis Prepare and distribute Customer Business Analysis reports Maintain monthly KPI reporting. Play a key role in implementation of the new financial system regarding the specification of reports Develop and maintain Power BI reports to inform commercial decision making. Collaborate with sales, finance and operational teams to challenge performance and improve profitability Lead on quarterly business reviews with budget holders Work closely with senior stakeholders to model scenarios for new business opportunities to ensure optimal profitability Skills & Experience: ACA, ACCA or CIMA Qualified Highly analytical with string modelling, budgeting and forecasting experience Experience in a fast-paced environment Strong commercial acumen and attention to detail Excellent communication and stakeholder management skills Highly proficient in Microsoft Excel Benefits: 25 days annual leave (plus bank holidays) Heath care plan Company contribution pension On site Parking Hybrid and flexible working
Aug 06, 2026
Full time
Accountable Recruitment are delighted to be partnering with an industry leading business based in Chester to recruit an FP&A Analyst. Reporting to the CFO you will play a pivotal role within the Finance department, partnering with the Senior Leadership Team to shape decisions and drive growth throughout the business. This is a high impact role in a fast-paced environment, that requires strong commercial acumen, excellent analytical capability and the ability to both interpret and present complex business data with commercial insight. The role combines planning and forecasting with in-depth analysis and is ideal for someone who wants to add immediate value and have a real impact on commercial decisions. Key Responsibilities: Lead on planning, budgeting and forecasting, designing and maintaining robust financial models Provide clear commercial insight and reporting to the senior leadership team Own pricing strategy and margin management working alongside the FD Ensure strong alignment between budgeted commercial commitments and operational capability Production and distribution of weekly revenue and EBITDA forecasts Produce month end variance analysis including detailed budget variance review - highlighting risks and opportunities Revenue reconciliation between financial systems Produce quarterly board pack for SLT and Group distribution. Deliver in-depth sales and margin analysis Prepare and distribute Customer Business Analysis reports Maintain monthly KPI reporting. Play a key role in implementation of the new financial system regarding the specification of reports Develop and maintain Power BI reports to inform commercial decision making. Collaborate with sales, finance and operational teams to challenge performance and improve profitability Lead on quarterly business reviews with budget holders Work closely with senior stakeholders to model scenarios for new business opportunities to ensure optimal profitability Skills & Experience: ACA, ACCA or CIMA Qualified Highly analytical with string modelling, budgeting and forecasting experience Experience in a fast-paced environment Strong commercial acumen and attention to detail Excellent communication and stakeholder management skills Highly proficient in Microsoft Excel Benefits: 25 days annual leave (plus bank holidays) Heath care plan Company contribution pension On site Parking Hybrid and flexible working
About Scrumconnect Consulting Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative solutions across the UK public sector. We specialise in Agile delivery, digital services, cloud transformation, data, and user-centred design, helping organisations build scalable and impactful digital products and platforms. We are currently seeking an experienced Senior Data Analyst to support the design and development of reporting dashboards and analytics for CAF and risk reporting tools within a major digital transformation programme. Job Summary We are looking for a highly skilled Technical Lead with strong expertise in Python, Django, and modern web application architecture. The ideal candidate will be responsible for leading development teams, designing scalable Back End systems, and driving end-to-end technical delivery for enterprise-grade applications. The candidate should have hands-on experience with GOV.UK Frontend, authentication and authorization frameworks such as OIDC/OAuth, containerization technologies, and relational databases like PostgreSQL. Key Responsibilities Lead the design, development, and deployment of scalable web applications using Python and Django. Provide technical leadership and mentorship to development teams. Architect secure and high-performing Back End systems and APIs. Implement authentication and authorization mechanisms using OIDC/OAuth. Develop and maintain responsive user interfaces using GOV.UK Frontend standards and components. Collaborate with cross-functional teams including Product, DevOps, QA, and Architecture teams. Ensure code quality through reviews, best practices, and automated testing. Design and optimize PostgreSQL database schemas and queries. Manage containerized deployments using Docker. Participate in solution design, estimation, and technical planning activities. Drive CI/CD adoption and engineering best practices. Required Skills Strong experience in Python and Django framework. Hands-on experience with GOV.UK Frontend framework and accessibility standards. Strong understanding of OIDC and OAuth 2.0 authentication mechanisms. Experience with RESTful API development and microservices architecture. Proficiency in Docker and containerized application deployment. Strong knowledge of PostgreSQL database design and optimization. Experience with Git, CI/CD pipelines, and Agile development methodologies. Good understanding of application security and performance optimization. Excellent troubleshooting and problem-solving skills. Preferred Qualifications Experience working in government/public sector digital transformation projects. Exposure to cloud platforms such as AWS, Azure, or GCP. Familiarity with Kubernetes and infrastructure automation tools. Experience with Front End technologies such as HTML, CSS, JavaScript, and React (preferred). Strong communication and stakeholder management skills. Education Bachelor's or Master's degree in Computer Science, Information Technology, or related field. Why Join Us? Opportunity to work on impactful digital transformation programs. Collaborative and technology-driven work culture. Exposure to modern engineering practices and cloud-native technologies. Competitive compensation and growth opportunities. Diversity & Inclusion At Scrumconnect Consulting, we are committed to building an inclusive workplace where diversity is valued and everyone is empowered to succeed. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and we are dedicated to fostering a culture of equality, respect, and collaboration.
Aug 06, 2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative solutions across the UK public sector. We specialise in Agile delivery, digital services, cloud transformation, data, and user-centred design, helping organisations build scalable and impactful digital products and platforms. We are currently seeking an experienced Senior Data Analyst to support the design and development of reporting dashboards and analytics for CAF and risk reporting tools within a major digital transformation programme. Job Summary We are looking for a highly skilled Technical Lead with strong expertise in Python, Django, and modern web application architecture. The ideal candidate will be responsible for leading development teams, designing scalable Back End systems, and driving end-to-end technical delivery for enterprise-grade applications. The candidate should have hands-on experience with GOV.UK Frontend, authentication and authorization frameworks such as OIDC/OAuth, containerization technologies, and relational databases like PostgreSQL. Key Responsibilities Lead the design, development, and deployment of scalable web applications using Python and Django. Provide technical leadership and mentorship to development teams. Architect secure and high-performing Back End systems and APIs. Implement authentication and authorization mechanisms using OIDC/OAuth. Develop and maintain responsive user interfaces using GOV.UK Frontend standards and components. Collaborate with cross-functional teams including Product, DevOps, QA, and Architecture teams. Ensure code quality through reviews, best practices, and automated testing. Design and optimize PostgreSQL database schemas and queries. Manage containerized deployments using Docker. Participate in solution design, estimation, and technical planning activities. Drive CI/CD adoption and engineering best practices. Required Skills Strong experience in Python and Django framework. Hands-on experience with GOV.UK Frontend framework and accessibility standards. Strong understanding of OIDC and OAuth 2.0 authentication mechanisms. Experience with RESTful API development and microservices architecture. Proficiency in Docker and containerized application deployment. Strong knowledge of PostgreSQL database design and optimization. Experience with Git, CI/CD pipelines, and Agile development methodologies. Good understanding of application security and performance optimization. Excellent troubleshooting and problem-solving skills. Preferred Qualifications Experience working in government/public sector digital transformation projects. Exposure to cloud platforms such as AWS, Azure, or GCP. Familiarity with Kubernetes and infrastructure automation tools. Experience with Front End technologies such as HTML, CSS, JavaScript, and React (preferred). Strong communication and stakeholder management skills. Education Bachelor's or Master's degree in Computer Science, Information Technology, or related field. Why Join Us? Opportunity to work on impactful digital transformation programs. Collaborative and technology-driven work culture. Exposure to modern engineering practices and cloud-native technologies. Competitive compensation and growth opportunities. Diversity & Inclusion At Scrumconnect Consulting, we are committed to building an inclusive workplace where diversity is valued and everyone is empowered to succeed. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and we are dedicated to fostering a culture of equality, respect, and collaboration.
About Scrumconnect Scrumconnect is a trusted digital consultancy delivering large-scale transformation programmes through agile methodologies, engineering excellence, and quality-first delivery practices. Role Overview We are seeking a Senior QAT Engineer (SFIA Level 5) to lead quality assurance activities across complex digital transformation programmes. You will be responsible for defining testing strategies, driving automation excellence, mentoring QAT engineers, and ensuring quality standards are Embedded across multiple delivery teams. This role requires strong technical expertise combined with leadership capabilities to influence quality practices at programme level. Key Responsibilities Define and implement end-to-end testing strategies and quality frameworks. Design, develop, and maintain complex automated testing solutions. Lead test planning, execution, and reporting activities across multiple teams. Manage test environments and support release assurance processes. Drive continuous improvement initiatives across testing and automation practices. Mentor and support QAT engineers and promote best practices. Collaborate with engineering, architecture, and product teams to ensure quality is Embedded throughout delivery. Provide technical leadership on testing approaches, tooling, and quality governance. Essential Skills & Experience Extensive experience in software testing and quality assurance leadership. Strong knowledge of HTML, CSS, JavaScript, and Node.js. Experience designing and implementing automated testing frameworks. Strong understanding of CI/CD pipelines and DevOps practices. Experience developing and executing enterprise-scale test strategies. Ability to lead technical discussions and influence quality standards. Experience mentoring and supporting engineering teams. Strong stakeholder management and communication skills. Additional Information SFIA Level: 5 Location: Flexible (all UK locations considered except London) Security Clearance: Active SC Clearance required
Aug 06, 2026
Full time
About Scrumconnect Scrumconnect is a trusted digital consultancy delivering large-scale transformation programmes through agile methodologies, engineering excellence, and quality-first delivery practices. Role Overview We are seeking a Senior QAT Engineer (SFIA Level 5) to lead quality assurance activities across complex digital transformation programmes. You will be responsible for defining testing strategies, driving automation excellence, mentoring QAT engineers, and ensuring quality standards are Embedded across multiple delivery teams. This role requires strong technical expertise combined with leadership capabilities to influence quality practices at programme level. Key Responsibilities Define and implement end-to-end testing strategies and quality frameworks. Design, develop, and maintain complex automated testing solutions. Lead test planning, execution, and reporting activities across multiple teams. Manage test environments and support release assurance processes. Drive continuous improvement initiatives across testing and automation practices. Mentor and support QAT engineers and promote best practices. Collaborate with engineering, architecture, and product teams to ensure quality is Embedded throughout delivery. Provide technical leadership on testing approaches, tooling, and quality governance. Essential Skills & Experience Extensive experience in software testing and quality assurance leadership. Strong knowledge of HTML, CSS, JavaScript, and Node.js. Experience designing and implementing automated testing frameworks. Strong understanding of CI/CD pipelines and DevOps practices. Experience developing and executing enterprise-scale test strategies. Ability to lead technical discussions and influence quality standards. Experience mentoring and supporting engineering teams. Strong stakeholder management and communication skills. Additional Information SFIA Level: 5 Location: Flexible (all UK locations considered except London) Security Clearance: Active SC Clearance required
User Researcher Based at client locations, remotely, or from our Godalming or Milton Keynes offices. Salary: Up to £60,000 plus excellent benefits. About Triad Triad Group Plc is an award-winning digital, data and technology consultancy with more than 35 years of experience delivering impactful solutions across the UK public sector. We help organisations design and deliver services that improve outcomes for citizens and users. Our collaborative culture encourages learning, innovation and professional growth. Whether supporting digital transformation programmes or improving public services, you'll work alongside talented multidisciplinary teams while helping shape user-centred solutions. Why join us? Glassdoor rating: 4.5/5 92% of employees would recommend Triad 100% CEO approval Examples of our work include: Supporting UK law enforcement with secure intelligence systems Enabling advanced weather forecasting through large-scale technology platforms Delivering systems that improve product safety monitoring Helping government organisations track and reduce transport emissions Role Overview As a User Researcher, you will help clients understand their users and make evidence-based decisions. You'll plan and deliver research activities that uncover user needs, behaviours and pain points, ensuring services are designed around real user insight. Working within multidisciplinary Agile teams, you'll translate research findings into actionable recommendations that improve products and services. You'll also champion user-centred design and help organisations embed research-led ways of working. Experience working within Government Digital Service (GDS) environments is highly desirable. Key Responsibilities User Research Plan and conduct qualitative and quantitative research. Select suitable methodologies based on business and user needs. Facilitate interviews, surveys, usability testing, workshops and other research activities. Ensure research is inclusive and representative. Analysis & Insights Analyse and synthesise findings from multiple sources. Identify patterns, opportunities and risks. Produce clear recommendations and communicate findings to stakeholders. Present insights to delivery teams and senior leaders. Service Improvement Create and contribute to: Personas User journeys Empathy maps Service blueprints Research reports Collaborate with UX Designers, Service Designers, Business Analysts, Product Owners and Delivery Managers. Support usability testing and iterative improvement. Accessibility & Stakeholder Engagement Promote inclusive research practices. Support delivery of accessible services aligned with WCAG 2.2 principles. Facilitate workshops and stakeholder engagement activities. Advocate for the value of user research and evidence-based decision making. Agile Delivery & Community Contribute throughout discovery, Alpha, beta and live phases. Support continuous improvement through ongoing research. Participate in Triad's User-Centred Design Community of Practice. Share knowledge and support development of research capability across the organisation. Skills & Experience Essential Strong experience conducting user research across the service life cycle. Experience using qualitative and quantitative research methods. Ability to analyse research findings and communicate actionable insights. Experience facilitating interviews, workshops and usability testing. Strong stakeholder management, communication and presentation skills. Experience working within Agile multidisciplinary teams. Understanding of accessibility and inclusive research practices. Experience working with GDS standards and public sector digital services. Ability to influence decisions through evidence and insight. Desirable Experience creating personas, user journeys and service blueprints. Familiarity with tools such as Dovetail, Mural, Microsoft Forms, Optimal Workshop or UserZoom. Knowledge of Google Analytics or similar tools. Understanding of UX design and prototyping processes. Knowledge of HTML, CSS and JavaScript. Qualifications A degree in Psychology, Human-Computer Interaction (HCI), User Research, Social Research, Design or a related discipline is desirable. Relevant industry certifications are advantageous. Security Clearance Candidates must be eligible and willing to obtain SC Clearance. To be eligible, you must have the right to work in the UK and normally have been resident in the UK for at least five years. Recruitment Process Introductory conversation with our Talent Team. First-stage interview with a senior member of the UCD team. Second-stage workshop interview with the UCD team. We aim to move successful candidates through the process quickly and efficiently. Equal Opportunities Triad is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to creating an inclusive workplace and are proud supporters of the Tech Talent Charter and Disability Confident initiatives.
Aug 06, 2026
Full time
User Researcher Based at client locations, remotely, or from our Godalming or Milton Keynes offices. Salary: Up to £60,000 plus excellent benefits. About Triad Triad Group Plc is an award-winning digital, data and technology consultancy with more than 35 years of experience delivering impactful solutions across the UK public sector. We help organisations design and deliver services that improve outcomes for citizens and users. Our collaborative culture encourages learning, innovation and professional growth. Whether supporting digital transformation programmes or improving public services, you'll work alongside talented multidisciplinary teams while helping shape user-centred solutions. Why join us? Glassdoor rating: 4.5/5 92% of employees would recommend Triad 100% CEO approval Examples of our work include: Supporting UK law enforcement with secure intelligence systems Enabling advanced weather forecasting through large-scale technology platforms Delivering systems that improve product safety monitoring Helping government organisations track and reduce transport emissions Role Overview As a User Researcher, you will help clients understand their users and make evidence-based decisions. You'll plan and deliver research activities that uncover user needs, behaviours and pain points, ensuring services are designed around real user insight. Working within multidisciplinary Agile teams, you'll translate research findings into actionable recommendations that improve products and services. You'll also champion user-centred design and help organisations embed research-led ways of working. Experience working within Government Digital Service (GDS) environments is highly desirable. Key Responsibilities User Research Plan and conduct qualitative and quantitative research. Select suitable methodologies based on business and user needs. Facilitate interviews, surveys, usability testing, workshops and other research activities. Ensure research is inclusive and representative. Analysis & Insights Analyse and synthesise findings from multiple sources. Identify patterns, opportunities and risks. Produce clear recommendations and communicate findings to stakeholders. Present insights to delivery teams and senior leaders. Service Improvement Create and contribute to: Personas User journeys Empathy maps Service blueprints Research reports Collaborate with UX Designers, Service Designers, Business Analysts, Product Owners and Delivery Managers. Support usability testing and iterative improvement. Accessibility & Stakeholder Engagement Promote inclusive research practices. Support delivery of accessible services aligned with WCAG 2.2 principles. Facilitate workshops and stakeholder engagement activities. Advocate for the value of user research and evidence-based decision making. Agile Delivery & Community Contribute throughout discovery, Alpha, beta and live phases. Support continuous improvement through ongoing research. Participate in Triad's User-Centred Design Community of Practice. Share knowledge and support development of research capability across the organisation. Skills & Experience Essential Strong experience conducting user research across the service life cycle. Experience using qualitative and quantitative research methods. Ability to analyse research findings and communicate actionable insights. Experience facilitating interviews, workshops and usability testing. Strong stakeholder management, communication and presentation skills. Experience working within Agile multidisciplinary teams. Understanding of accessibility and inclusive research practices. Experience working with GDS standards and public sector digital services. Ability to influence decisions through evidence and insight. Desirable Experience creating personas, user journeys and service blueprints. Familiarity with tools such as Dovetail, Mural, Microsoft Forms, Optimal Workshop or UserZoom. Knowledge of Google Analytics or similar tools. Understanding of UX design and prototyping processes. Knowledge of HTML, CSS and JavaScript. Qualifications A degree in Psychology, Human-Computer Interaction (HCI), User Research, Social Research, Design or a related discipline is desirable. Relevant industry certifications are advantageous. Security Clearance Candidates must be eligible and willing to obtain SC Clearance. To be eligible, you must have the right to work in the UK and normally have been resident in the UK for at least five years. Recruitment Process Introductory conversation with our Talent Team. First-stage interview with a senior member of the UCD team. Second-stage workshop interview with the UCD team. We aim to move successful candidates through the process quickly and efficiently. Equal Opportunities Triad is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to creating an inclusive workplace and are proud supporters of the Tech Talent Charter and Disability Confident initiatives.
UX Designer (Multiple) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £60k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses Work Environment: Collaborative, creative, and free from discrimination Benefits: 25 days of annual leave, plus bank holidays Matched pension contributions (5%) Private healthcare with Bupa Gym membership support or Lakeshore Fitness access Perkbox membership Cycle-to-work scheme Our selection process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for interview. A first-stage interview with a senior member of the UCD team A second-stage workshop-based interview with our UCD team Other information If this role is of interest to you or you would like further information please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Aug 06, 2026
Full time
UX Designer (Multiple) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £60k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses Work Environment: Collaborative, creative, and free from discrimination Benefits: 25 days of annual leave, plus bank holidays Matched pension contributions (5%) Private healthcare with Bupa Gym membership support or Lakeshore Fitness access Perkbox membership Cycle-to-work scheme Our selection process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for interview. A first-stage interview with a senior member of the UCD team A second-stage workshop-based interview with our UCD team Other information If this role is of interest to you or you would like further information please contact Ryan Jordan or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description In this role, you'll work closely with our Group & FinCrime CMT Lead to help create, manage and execute both global and UK-focused FinCrime monitoring and testing programs that protect Wise and our customers from financial crime. You'll partner with a wide range of stakeholders - from the first line of defence in Operations and Product to second-line Compliance specialists, and Internal Audit - to enhance internal controls and promote an overall culture of compliance. You will also maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practice. Your work will help ensure our FinCrime controls remain robust, scalable, and aligned with both global and local regulatory requirements. By collaborating with cross-functional teams and regional stakeholders, you will play an integral part in protecting Wise's customers, reputation, and business operations. Key responsibilities / Your Mission Planning: Collaborate with the Group & FinCrime CMT Lead to define the annual review plans and ensure their timely execution. Governance: Support the Lead with the regular management and board-level reporting on key findings, trends, and risk levels, ensuring stakeholders have visibility into compliance performance. Control testing & issue validation: Supervise the control reviews end-to-end from Scoping to Reporting as well as our issue validation work, ensuring the team appropriately follows our methodologies & best practices and every deliverable meets top-quality standards. You'll also empower our 1st Line teams by training them on effective remediation practices, giving them the know-how to confidently and effectively close actions. Monitoring: Lead the execution and roll-out of monitoring activities over key FinCrime risks, working with subject matter experts and data analysts to build dashboards and get actionable insights. Testing methods: Assist in creating and maintaining repeatable test scripts and documentation that align with Wise's global FinCrime compliance obligations, ensuring quality and consistency across regions. You will also identify opportunities to streamline monitoring and testing activities, ensuring processes are efficient and reduce duplication of effort across the different regions. Global methodology: Maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practices. Stakeholder management: Work closely with key senior stakeholders from all three Lines of Defence (Operations, Product, Compliance, Internal Audit) to ensure the effective and impactful delivery of our CMT reviews and our continued alignment with regulatory and business priorities. Training & Development: Provide guidance and training to junior CMT team members or cross-functional partners, helping them understand methodologies, test scripts, and best practices. Qualifications Experience: Demonstrable experience (>8 years) conducting and leading assurance reviews and issue validation work within Compliance, Financial Crime, Risk, or Audit functions; experience in a payments or fintech environment preferred. Knowledge: Strong knowledge of financial crime regulations, testing methodologies, and risk assessment frameworks, particularly in relation to UK rules and global compliance requirements. Leadership: Proven track record in leading compliance monitoring and testing reviews across multiple jurisdictions, with the ability to collaborate effectively with local and global teams. Quality management: Experience coaching more junior team members to help them develop and ensure they deliver high-quality work. Skills: Excellent analytical, organisational, and communication skills, with the ability to translate complex regulatory requirements into effective monitoring and testing activities and to engage with senior stakeholders in an effective manner. Travel: Based in London, you're open to occasional travel to other locations abroad (roughly once a quarter) to keep our global CMT efforts aligned. Education: Bachelor's degree in law, finance, or related fields. Relevant certifications (e.g., ACAMS, ICA) are preferred. Additional Information Hybrid working - 3 days on site & 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Aug 06, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description In this role, you'll work closely with our Group & FinCrime CMT Lead to help create, manage and execute both global and UK-focused FinCrime monitoring and testing programs that protect Wise and our customers from financial crime. You'll partner with a wide range of stakeholders - from the first line of defence in Operations and Product to second-line Compliance specialists, and Internal Audit - to enhance internal controls and promote an overall culture of compliance. You will also maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practice. Your work will help ensure our FinCrime controls remain robust, scalable, and aligned with both global and local regulatory requirements. By collaborating with cross-functional teams and regional stakeholders, you will play an integral part in protecting Wise's customers, reputation, and business operations. Key responsibilities / Your Mission Planning: Collaborate with the Group & FinCrime CMT Lead to define the annual review plans and ensure their timely execution. Governance: Support the Lead with the regular management and board-level reporting on key findings, trends, and risk levels, ensuring stakeholders have visibility into compliance performance. Control testing & issue validation: Supervise the control reviews end-to-end from Scoping to Reporting as well as our issue validation work, ensuring the team appropriately follows our methodologies & best practices and every deliverable meets top-quality standards. You'll also empower our 1st Line teams by training them on effective remediation practices, giving them the know-how to confidently and effectively close actions. Monitoring: Lead the execution and roll-out of monitoring activities over key FinCrime risks, working with subject matter experts and data analysts to build dashboards and get actionable insights. Testing methods: Assist in creating and maintaining repeatable test scripts and documentation that align with Wise's global FinCrime compliance obligations, ensuring quality and consistency across regions. You will also identify opportunities to streamline monitoring and testing activities, ensuring processes are efficient and reduce duplication of effort across the different regions. Global methodology: Maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practices. Stakeholder management: Work closely with key senior stakeholders from all three Lines of Defence (Operations, Product, Compliance, Internal Audit) to ensure the effective and impactful delivery of our CMT reviews and our continued alignment with regulatory and business priorities. Training & Development: Provide guidance and training to junior CMT team members or cross-functional partners, helping them understand methodologies, test scripts, and best practices. Qualifications Experience: Demonstrable experience (>8 years) conducting and leading assurance reviews and issue validation work within Compliance, Financial Crime, Risk, or Audit functions; experience in a payments or fintech environment preferred. Knowledge: Strong knowledge of financial crime regulations, testing methodologies, and risk assessment frameworks, particularly in relation to UK rules and global compliance requirements. Leadership: Proven track record in leading compliance monitoring and testing reviews across multiple jurisdictions, with the ability to collaborate effectively with local and global teams. Quality management: Experience coaching more junior team members to help them develop and ensure they deliver high-quality work. Skills: Excellent analytical, organisational, and communication skills, with the ability to translate complex regulatory requirements into effective monitoring and testing activities and to engage with senior stakeholders in an effective manner. Travel: Based in London, you're open to occasional travel to other locations abroad (roughly once a quarter) to keep our global CMT efforts aligned. Education: Bachelor's degree in law, finance, or related fields. Relevant certifications (e.g., ACAMS, ICA) are preferred. Additional Information Hybrid working - 3 days on site & 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
hackajob is collaborating with Eden Red Payment Solutions to connect them with exceptional professionals for this role. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end to end accountability for how technology and business change is governed, executed, and embedded in a high volume, regulated, and fast moving payments environment. You'll provide strategic direction, lead and develop a high performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance. A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. What you'll be doing: Leadership & Strategy Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive level forums, providing insight, assurance, and escalation. Change, Release & Implementation Governance Oversee end to end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. CI/CD & Automation Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. People & Capability Development Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What we're looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high performing teams. Deep understanding of ITIL4 and end to end change / release governance. Hands on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Desirable Experience in PCI DSS and/or FCA regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
Aug 06, 2026
Full time
hackajob is collaborating with Eden Red Payment Solutions to connect them with exceptional professionals for this role. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end to end accountability for how technology and business change is governed, executed, and embedded in a high volume, regulated, and fast moving payments environment. You'll provide strategic direction, lead and develop a high performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance. A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. What you'll be doing: Leadership & Strategy Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive level forums, providing insight, assurance, and escalation. Change, Release & Implementation Governance Oversee end to end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. CI/CD & Automation Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. People & Capability Development Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What we're looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high performing teams. Deep understanding of ITIL4 and end to end change / release governance. Hands on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Desirable Experience in PCI DSS and/or FCA regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
Deerfoot Recruitment Solutions Limited
City, London
Senior ServiceNow Engineer - GRC/IRM (TPRM, OpsRes & BCM) London (Hybrid - 3 days onsite per week) Banking - Up to 120,000 + Bonus + Benefits This is a brand-new, strategically created Vice President position - not a backfill - giving you the chance to shape a global GRC product suite from the ground up. Do you want to own the product roadmap for TPRM, OpsRes and BCM at a major financial services organisation, with the mandate to take these capabilities from a single-region platform to a genuinely global offering across EMEA, APAC and the US? If you're a ServiceNow professional who can move fluently between the boardroom and the sprint room, this could be the role you've been waiting for. You'll join as the product-level owner for TPRM, OpsRes and BCM, engaging senior stakeholders up to MD and Board level, and translating what the business needs into clear technical stories for the development team to build. This is a highly mature ServiceNow environment, built on the Common Services Data Model (CSDM) and moving toward fully out-of-the-box, AI-enabled versions of these products within the next 3-6 months. This is a rare opportunity to combine strong technical credibility with real influence over strategy, adoption and where the platform goes next. What you'll be doing: Owning the product roadmap for TPRM, OpsRes and BCM, translating business requirements into clear, technical user stories for the development team to deliver Acting as the go-to voice for the GRC suite, engaging senior stakeholders - up to MD and Board level - to understand where the business is heading and guide it toward the ServiceNow way of working Building the case for, and supporting delivery of, a global rollout as EMEA, APAC and the US converge onto a single platform Providing technical governance and change approval, and overseeing testing and preparation for platform upgrades and releases Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement What you'll bring: Strong technical grounding in ServiceNow, ideally with hands-on GRC/IRM experience (TPRM, OpsRes and/or BCM), but equally comfortable operating at product/strategy level rather than day-to-day scripting A track record of engaging senior/executive stakeholders and translating business requirements into technical user stories for development teams Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving skills Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week). If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity. If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, ServiceNow Product Manager, GRC Engineer, GRC Analyst, GRC Product Owner, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 06, 2026
Full time
Senior ServiceNow Engineer - GRC/IRM (TPRM, OpsRes & BCM) London (Hybrid - 3 days onsite per week) Banking - Up to 120,000 + Bonus + Benefits This is a brand-new, strategically created Vice President position - not a backfill - giving you the chance to shape a global GRC product suite from the ground up. Do you want to own the product roadmap for TPRM, OpsRes and BCM at a major financial services organisation, with the mandate to take these capabilities from a single-region platform to a genuinely global offering across EMEA, APAC and the US? If you're a ServiceNow professional who can move fluently between the boardroom and the sprint room, this could be the role you've been waiting for. You'll join as the product-level owner for TPRM, OpsRes and BCM, engaging senior stakeholders up to MD and Board level, and translating what the business needs into clear technical stories for the development team to build. This is a highly mature ServiceNow environment, built on the Common Services Data Model (CSDM) and moving toward fully out-of-the-box, AI-enabled versions of these products within the next 3-6 months. This is a rare opportunity to combine strong technical credibility with real influence over strategy, adoption and where the platform goes next. What you'll be doing: Owning the product roadmap for TPRM, OpsRes and BCM, translating business requirements into clear, technical user stories for the development team to deliver Acting as the go-to voice for the GRC suite, engaging senior stakeholders - up to MD and Board level - to understand where the business is heading and guide it toward the ServiceNow way of working Building the case for, and supporting delivery of, a global rollout as EMEA, APAC and the US converge onto a single platform Providing technical governance and change approval, and overseeing testing and preparation for platform upgrades and releases Producing and maintaining documentation, training materials and process guides, while mentoring junior and off-shore team members Building strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement What you'll bring: Strong technical grounding in ServiceNow, ideally with hands-on GRC/IRM experience (TPRM, OpsRes and/or BCM), but equally comfortable operating at product/strategy level rather than day-to-day scripting A track record of engaging senior/executive stakeholders and translating business requirements into technical user stories for development teams Strong understanding of risk management, GRC and ServiceNow best practice, with sharp problem-solving skills Proven experience in a regulated environment (financial services, insurance or critical infrastructure), with the credibility to manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to 120,000 plus bonus and benefits, based in London with hybrid working (3 days in the office per week). If this sounds like the platform-defining role you've been looking for, apply now or get in touch for a confidential conversation about the opportunity. If you've held any of these roles or used these technologies/skills, this role could be a great fit: ServiceNow Engineer, ServiceNow Developer, ServiceNow Consultant, ServiceNow Technical Lead, ServiceNow Product Manager, GRC Engineer, GRC Analyst, GRC Product Owner, IRM Engineer, IRM Consultant, Integrated Risk Management Engineer, Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Marketing Communications Coordinator Location: Helsby Salary: 30,000 - 35,000 per annum DOE Job Type: Full-Time, Permanent (Possibility of 4 days Per week) About the Role: We are looking for a creative, organised, and enthusiastic Marketing Communications Coordinator to join our growing team. This role is ideal for someone who enjoys a varied workload and wants to contribute to the development and delivery of marketing campaigns that support business growth, brand awareness, and customer engagement. The successful candidate will work closely with internal teams and external partners to coordinate marketing activities across digital and traditional channels, ensuring projects are delivered on time and to a high standard. Key Responsibilities: Coordinate and support the delivery of marketing campaigns across multiple channels, ensuring brand consistency across all communications. Create and manage content for the company website, social media platforms, email campaigns, and marketing materials. Plan and schedule social media activity to increase engagement and brand awareness. Assist with the organisation and promotion of exhibitions, trade shows, customer events, and networking activities. Including; sourcing and evaluating suppliers, budgets, promotional material, catering and communications. Monitor marketing performance and produce reports on campaign effectiveness. Maintain marketing databases, customer contact lists, and CRM information. Coordinate the production of brochures, presentations, case studies, and promotional materials. Support internal communications newsletters and employee engagement initiatives where required. Conduct market and competitor research to identify opportunities and trends. Organise and coordinate company social events, employee engagement activities, charity events, and team-building initiatives Work closely with all internal departmental managers to develop and promote employee engagement campaigns and recognition programmes. Support and maintain the company's vendor approval process / records, ensuring suppliers meet quality, compliance, insurance, sustainability, and commercial requirements. Monitor supplier performance and maintain positive relationships with approved vendors to ensure service quality and value for money. Ensure all marketing and event-related suppliers comply with company procurement policies and approval procedures. About you: Essential: Previous experience in marketing communications, or coordinator role. Strong written and verbal communication skills. Excellent organisational and project management skills. Experience using social media platforms for business purposes. Familiarity with website content management systems and SEO principles Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint. Ability to manage multiple projects and deadlines. Creative thinking with strong attention to detail. Experience using CRM systems and email marketing platforms. Confident coordinating activities with both internal teams and external suppliers. Strong commercial awareness and ability to balance quality, cost, and business requirements. Desirable: Marketing qualification (CIM, degree, HNC/HND, or equivalent). Knowledge of Adobe Creative Suite, Canva, or similar design software. Experience within a manufacturing, engineering, or technical environment. Experience planning and coordinating corporate events, exhibitions, and employee engagement activities. Experience working with procurement or supplier management processes. Personal Attributes: Self-motivated and proactive. Creative with a keen eye for detail. Positive and collaborative approach. Strong problem-solving skills. Customer-focused mindset. Flexible and adaptable in a fast-paced environment. What We Offer: Competitive salary Company pension scheme Life Assurance Training and development opportunities Supportive team environment Health Sheild Plan Generous holiday entitlement Free on-site parking No agencies. Candidates with the experience or relevant job titles of; Marketing Executive, Senior Marketing Administrator, Marketing Associate, Marketing Officer, Social Media Executive, Marketing Analyst, B2B Marketing, Marketing Graduate, Communications Executive, Marketing Specialist, may also be considered for this role.
Aug 06, 2026
Full time
Job Title: Marketing Communications Coordinator Location: Helsby Salary: 30,000 - 35,000 per annum DOE Job Type: Full-Time, Permanent (Possibility of 4 days Per week) About the Role: We are looking for a creative, organised, and enthusiastic Marketing Communications Coordinator to join our growing team. This role is ideal for someone who enjoys a varied workload and wants to contribute to the development and delivery of marketing campaigns that support business growth, brand awareness, and customer engagement. The successful candidate will work closely with internal teams and external partners to coordinate marketing activities across digital and traditional channels, ensuring projects are delivered on time and to a high standard. Key Responsibilities: Coordinate and support the delivery of marketing campaigns across multiple channels, ensuring brand consistency across all communications. Create and manage content for the company website, social media platforms, email campaigns, and marketing materials. Plan and schedule social media activity to increase engagement and brand awareness. Assist with the organisation and promotion of exhibitions, trade shows, customer events, and networking activities. Including; sourcing and evaluating suppliers, budgets, promotional material, catering and communications. Monitor marketing performance and produce reports on campaign effectiveness. Maintain marketing databases, customer contact lists, and CRM information. Coordinate the production of brochures, presentations, case studies, and promotional materials. Support internal communications newsletters and employee engagement initiatives where required. Conduct market and competitor research to identify opportunities and trends. Organise and coordinate company social events, employee engagement activities, charity events, and team-building initiatives Work closely with all internal departmental managers to develop and promote employee engagement campaigns and recognition programmes. Support and maintain the company's vendor approval process / records, ensuring suppliers meet quality, compliance, insurance, sustainability, and commercial requirements. Monitor supplier performance and maintain positive relationships with approved vendors to ensure service quality and value for money. Ensure all marketing and event-related suppliers comply with company procurement policies and approval procedures. About you: Essential: Previous experience in marketing communications, or coordinator role. Strong written and verbal communication skills. Excellent organisational and project management skills. Experience using social media platforms for business purposes. Familiarity with website content management systems and SEO principles Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint. Ability to manage multiple projects and deadlines. Creative thinking with strong attention to detail. Experience using CRM systems and email marketing platforms. Confident coordinating activities with both internal teams and external suppliers. Strong commercial awareness and ability to balance quality, cost, and business requirements. Desirable: Marketing qualification (CIM, degree, HNC/HND, or equivalent). Knowledge of Adobe Creative Suite, Canva, or similar design software. Experience within a manufacturing, engineering, or technical environment. Experience planning and coordinating corporate events, exhibitions, and employee engagement activities. Experience working with procurement or supplier management processes. Personal Attributes: Self-motivated and proactive. Creative with a keen eye for detail. Positive and collaborative approach. Strong problem-solving skills. Customer-focused mindset. Flexible and adaptable in a fast-paced environment. What We Offer: Competitive salary Company pension scheme Life Assurance Training and development opportunities Supportive team environment Health Sheild Plan Generous holiday entitlement Free on-site parking No agencies. Candidates with the experience or relevant job titles of; Marketing Executive, Senior Marketing Administrator, Marketing Associate, Marketing Officer, Social Media Executive, Marketing Analyst, B2B Marketing, Marketing Graduate, Communications Executive, Marketing Specialist, may also be considered for this role.
Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering, you'll resolve complex issues while strengthening the processes and tooling that the wider support team relies on. Location: Banbury - hybrid with flexibility to work remotely. 2-3 days per week in the office. Salary: £40,000 - £45,000 basic plus benefits package + weekend support rota contribution pay. Good commutes from Rugby, Coventry, Oxford, Milton Keynes, Northampton, etc. What you'll be doing Own significant incidents end-to-end, from triage and coordination through to customer communication and post-incident review ( NOT fix; we have 1st through 3rd line support functions) Build a lightweight problem management practice that drives recurring issues to a permanent fix with Engineering & Product. Act as the bridge between Customer Success, Product and Engineering, defining clear escalation pathways and handover standards Evolve the service management tooling - workflows, automations, reporting and engineering integrations Build a knowledge base that reduces repeat contacts and produce service reporting that turns trends into action Coach first and second line agents on investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting, not just ticketing A track record of improving a support function, such as escalation frameworks, SLA design or knowledge management resources Confident, clear communicator who's comfortable in difficult conversations with customers and senior stakeholders Available for occasional weekend support rota Why you'll love this job Genuine autonomy to shape how service management works, with real influence and no line management responsibilities for the moment. Join a business backed by fresh growth investment (Multiple millions ), with the scope to build something rather than maintain it Work alongside a team who've lived the industry they serve, in a genuinely collaborative culture If you're ready to bring structure and pace to a growing support function in the software technology sector, we'd love to hear from you. Apply now to find out more about this exciting opportunity.
Aug 06, 2026
Full time
Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering, you'll resolve complex issues while strengthening the processes and tooling that the wider support team relies on. Location: Banbury - hybrid with flexibility to work remotely. 2-3 days per week in the office. Salary: £40,000 - £45,000 basic plus benefits package + weekend support rota contribution pay. Good commutes from Rugby, Coventry, Oxford, Milton Keynes, Northampton, etc. What you'll be doing Own significant incidents end-to-end, from triage and coordination through to customer communication and post-incident review ( NOT fix; we have 1st through 3rd line support functions) Build a lightweight problem management practice that drives recurring issues to a permanent fix with Engineering & Product. Act as the bridge between Customer Success, Product and Engineering, defining clear escalation pathways and handover standards Evolve the service management tooling - workflows, automations, reporting and engineering integrations Build a knowledge base that reduces repeat contacts and produce service reporting that turns trends into action Coach first and second line agents on investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting, not just ticketing A track record of improving a support function, such as escalation frameworks, SLA design or knowledge management resources Confident, clear communicator who's comfortable in difficult conversations with customers and senior stakeholders Available for occasional weekend support rota Why you'll love this job Genuine autonomy to shape how service management works, with real influence and no line management responsibilities for the moment. Join a business backed by fresh growth investment (Multiple millions ), with the scope to build something rather than maintain it Work alongside a team who've lived the industry they serve, in a genuinely collaborative culture If you're ready to bring structure and pace to a growing support function in the software technology sector, we'd love to hear from you. Apply now to find out more about this exciting opportunity.
Senior Salesforce Business Analyst (5-Month Contract) Join a global Salesforce team driving the optimisation and delivery of scalable Salesforce solutions across an international organisation. The Role We're looking for a Senior Salesforce Business Analyst for a 5-month contract starting ASAP . This will be Inside IR35 . You'll act as the link between business and Salesforce teams, leading requirements, managing the backlog, and ensuring solutions deliver real value. This will be a hybrid role with occasional travel to London, UK. Working in an agile environment, you'll be involved across the full lifecycle from discovery through to delivery, testing, and release, while also shaping the future direction of the platform. Key Responsibilities Gather and define Salesforce requirements across business teams Translate needs into user stories and manage the product backlog Experience with Sales, Service and Experience cloud Identify optimisation and automation opportunities Act as the bridge between stakeholders and technical teams Support UAT, demos, and releases Produce clear BA documentation and support change/adoption Key Requirements 5+ years' BA experience, with 3+ years on Salesforce Strong Salesforce knowledge (configuration, automation, data, integrations) Salesforce certification (Admin/BA or similar) Excellent stakeholder engagement and communication skills Experience delivering in agile environments About You Proactive, structured, and comfortable working in fast-paced environments, you can translate complex requirements into clear, effective Salesforce solutions. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 05, 2026
Contractor
Senior Salesforce Business Analyst (5-Month Contract) Join a global Salesforce team driving the optimisation and delivery of scalable Salesforce solutions across an international organisation. The Role We're looking for a Senior Salesforce Business Analyst for a 5-month contract starting ASAP . This will be Inside IR35 . You'll act as the link between business and Salesforce teams, leading requirements, managing the backlog, and ensuring solutions deliver real value. This will be a hybrid role with occasional travel to London, UK. Working in an agile environment, you'll be involved across the full lifecycle from discovery through to delivery, testing, and release, while also shaping the future direction of the platform. Key Responsibilities Gather and define Salesforce requirements across business teams Translate needs into user stories and manage the product backlog Experience with Sales, Service and Experience cloud Identify optimisation and automation opportunities Act as the bridge between stakeholders and technical teams Support UAT, demos, and releases Produce clear BA documentation and support change/adoption Key Requirements 5+ years' BA experience, with 3+ years on Salesforce Strong Salesforce knowledge (configuration, automation, data, integrations) Salesforce certification (Admin/BA or similar) Excellent stakeholder engagement and communication skills Experience delivering in agile environments About You Proactive, structured, and comfortable working in fast-paced environments, you can translate complex requirements into clear, effective Salesforce solutions. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering, you'll resolve complex issues while strengthening the processes and tooling that the wider support team relies on. Location: Banbury (many staff comutte from Milton Keynes / Northampton area) - hybrid with flexibility to work remotely. 2-3 days per week in the office. Salary: £40,000 - £45,000 basic plus benefits package + weekend support rota contribution pay. Good commutes from Rugby, Coventry, Oxford, Milton Keynes, Northampton, etc. What you'll be doing Own significant incidents end-to-end, from triage and coordination through to customer communication and post-incident review ( NOT fix; we have 1st through 3rd line support functions) Build a lightweight problem management practice that drives recurring issues to a permanent fix with Engineering & Product. Act as the bridge between Customer Success, Product and Engineering, defining clear escalation pathways and handover standards Evolve the service management tooling - workflows, automations, reporting and engineering integrations Build a knowledge base that reduces repeat contacts and produce service reporting that turns trends into action Coach first and second line agents on investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting, not just ticketing A track record of improving a support function, such as escalation frameworks, SLA design or knowledge management resources Confident, clear communicator who's comfortable in difficult conversations with customers and senior stakeholders Available for occasional weekend support rota Why you'll love this job Genuine autonomy to shape how service management works, with real influence and no line management responsibilities for the moment. Join a business backed by fresh growth investment (Multiple millions ), with the scope to build something rather than maintain it Work alongside a team who've lived the industry they serve, in a genuinely collaborative culture If you're ready to bring structure and pace to a growing support function in the software technology sector, we'd love to hear from you. Apply now to find out more about this exciting opportunity.
Aug 05, 2026
Full time
Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering, you'll resolve complex issues while strengthening the processes and tooling that the wider support team relies on. Location: Banbury (many staff comutte from Milton Keynes / Northampton area) - hybrid with flexibility to work remotely. 2-3 days per week in the office. Salary: £40,000 - £45,000 basic plus benefits package + weekend support rota contribution pay. Good commutes from Rugby, Coventry, Oxford, Milton Keynes, Northampton, etc. What you'll be doing Own significant incidents end-to-end, from triage and coordination through to customer communication and post-incident review ( NOT fix; we have 1st through 3rd line support functions) Build a lightweight problem management practice that drives recurring issues to a permanent fix with Engineering & Product. Act as the bridge between Customer Success, Product and Engineering, defining clear escalation pathways and handover standards Evolve the service management tooling - workflows, automations, reporting and engineering integrations Build a knowledge base that reduces repeat contacts and produce service reporting that turns trends into action Coach first and second line agents on investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting, not just ticketing A track record of improving a support function, such as escalation frameworks, SLA design or knowledge management resources Confident, clear communicator who's comfortable in difficult conversations with customers and senior stakeholders Available for occasional weekend support rota Why you'll love this job Genuine autonomy to shape how service management works, with real influence and no line management responsibilities for the moment. Join a business backed by fresh growth investment (Multiple millions ), with the scope to build something rather than maintain it Work alongside a team who've lived the industry they serve, in a genuinely collaborative culture If you're ready to bring structure and pace to a growing support function in the software technology sector, we'd love to hear from you. Apply now to find out more about this exciting opportunity.
SF Partners are delighted to be working with a well-established and growing manufacturing business who are looking to recruit a Management Accountant to join its finance team based in Sutton Coldfield. This is an excellent opportunity for someone looking to build on existing accounting experience in a supportive environment, working closely with senior finance leadership. The role will suit a hands-on candidate who enjoys assisting with month-end processes, reporting, stock analysis and day-to-day finance operations within a fast-paced manufacturing setting. Key Responsibilities Assist with the preparation of monthly management accounts and supporting commentary Support production of KPI packs and financial reporting for senior management Prepare month-end journals, accruals, prepayments and balance sheet reconciliations Assist with analysing production costs, margins and operational performance data Support stock valuation processes, inventory reconciliations and related reporting Reconcile bank accounts and investigate variances Assist with preparation and submission of VAT returns Monitor stock movements across sites and warehouses Review company credit card reconciliations Provide support during month-end and year-end close processes Liaise with operations, purchasing and supply chain teams where required Candidate Profile Previous experience in a finance role such as Assistant Accountant, Finance Analyst or similar Experience within manufacturing, engineering, distribution or stock-led environments preferred Strong Microsoft Excel skills including pivots, lookups and data analysis Part Qualified ACCA/CIMA or AAT Qualified Confident communicator with the ability to work across departments Keen to learn and develop within a progressive finance function If this role is of interest, please click apply!
Aug 05, 2026
Full time
SF Partners are delighted to be working with a well-established and growing manufacturing business who are looking to recruit a Management Accountant to join its finance team based in Sutton Coldfield. This is an excellent opportunity for someone looking to build on existing accounting experience in a supportive environment, working closely with senior finance leadership. The role will suit a hands-on candidate who enjoys assisting with month-end processes, reporting, stock analysis and day-to-day finance operations within a fast-paced manufacturing setting. Key Responsibilities Assist with the preparation of monthly management accounts and supporting commentary Support production of KPI packs and financial reporting for senior management Prepare month-end journals, accruals, prepayments and balance sheet reconciliations Assist with analysing production costs, margins and operational performance data Support stock valuation processes, inventory reconciliations and related reporting Reconcile bank accounts and investigate variances Assist with preparation and submission of VAT returns Monitor stock movements across sites and warehouses Review company credit card reconciliations Provide support during month-end and year-end close processes Liaise with operations, purchasing and supply chain teams where required Candidate Profile Previous experience in a finance role such as Assistant Accountant, Finance Analyst or similar Experience within manufacturing, engineering, distribution or stock-led environments preferred Strong Microsoft Excel skills including pivots, lookups and data analysis Part Qualified ACCA/CIMA or AAT Qualified Confident communicator with the ability to work across departments Keen to learn and develop within a progressive finance function If this role is of interest, please click apply!
Are you a finance, business, or actuarial graduate fluent in an Asian language? Skip the entry-level bottleneck and step into a role that builds a foundation in international insurance, accounting, data analytics, and machine learning. We are hiring an Associate Data Analyst to join our International Data Team in London. You will directly power the financial intelligence used by global corporate clients and rating processes across Europe, APAC, the Middle East, and Africa. Why this is the perfect first step Global exposure : Analyze financial data and annual reports from insurance giants across Europe, Asia-Pacific, and MEA. Cutting-edge tech : Work with advanced machine learning software to automate data capture and template allocation. High-profile research : Collaborate with senior analysts to produce data for flagship products, market briefings, and press research. Valuable expertise : Master the highly sought-after, complex principles of international insurance accounting. What we are looking for Language skills : Ability to read and interpret financial information in Mandarin , Cantonese , Japanese , or Korean (required). Academic foundation : A degree in Accounting , Finance , Business , or Actuarial Studies . Analytical eye : Strong attention to detail, excel skills, and the ability to navigate balance sheets and income statements.
Aug 05, 2026
Full time
Are you a finance, business, or actuarial graduate fluent in an Asian language? Skip the entry-level bottleneck and step into a role that builds a foundation in international insurance, accounting, data analytics, and machine learning. We are hiring an Associate Data Analyst to join our International Data Team in London. You will directly power the financial intelligence used by global corporate clients and rating processes across Europe, APAC, the Middle East, and Africa. Why this is the perfect first step Global exposure : Analyze financial data and annual reports from insurance giants across Europe, Asia-Pacific, and MEA. Cutting-edge tech : Work with advanced machine learning software to automate data capture and template allocation. High-profile research : Collaborate with senior analysts to produce data for flagship products, market briefings, and press research. Valuable expertise : Master the highly sought-after, complex principles of international insurance accounting. What we are looking for Language skills : Ability to read and interpret financial information in Mandarin , Cantonese , Japanese , or Korean (required). Academic foundation : A degree in Accounting , Finance , Business , or Actuarial Studies . Analytical eye : Strong attention to detail, excel skills, and the ability to navigate balance sheets and income statements.
