Plasterer - Multi Trader

Bedford and the surrounding areas

Up to £38,762.85 (depending on skills and experience)

Permanent, Full Time

Responsive Repairs Team - 40 hours weekly worked on an 8-week rota as per below:

Shift Pattern 1 - Monday - Friday 8am - 5pm (including 1 hour lunch)

Shift Pattern 2 - Monday & Wednesday 11am-8pm. Tuesday. Thursday & Friday 8am -5pm

Shift Pattern 3 - Monday, Tuesday, Thursday & Friday 8am-5pm, Wednesday 8am-12noon, Saturday 830am - 1230

Please note, salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process. If shortlisted, a member of the team will be in touch. Any qualifications listed as part of your application must be evidenced when requested.

Role Overview

As a Plasterer - Multi Trader, you will be responsible for the delivery and completion of repairs within our customers' homes and empty homes (voids). You will have a core trade in plastering, with the relevant training, experience, and trade skills to cover a wide range of plastering-related repairs and works. Ideally, you will also have skills in other trades such as carpentry, plumbing, tiling, decorating, bricklaying, groundworks, and fencing, enabling you to deliver a high standard of service and quality.

As a valued member of the bpha In House Maintenance Service Team, you will be provided with uniform, tools, a company van (for business use only), and a fuel card.

Key Responsibilities

• Complete plastering and associated multi-trade repairs to a high standard and quality.
• Deliver excellent customer service, ensuring positive outcomes for residents.
• Adhere to all SHEQ (Safety, Health, Environment, and Quality) policies, procedures, and safe working practices.
• Maintain van stock and order materials responsibly.
• Communicate effectively with supervisors, colleagues, and customers.
• Attend training, toolbox talks, and appraisals as required.
• Ensure company property and equipment are well-maintained.
• Maximise first-time fix rates and productivity.
• Contribute to continuous improvement and team collaboration.

Key Performance Indicators (KPIs)

• Compliance with SHEQ standards and training requirements.
• High customer satisfaction scores and low complaint rates.
• First-time fix rate and productivity metrics.
• Quality of workmanship and post-inspection results.
• Efficient use of materials and van stock.
• Accurate and timely job reporting.

Person Specification

Essential:

• Strong commitment to customer service excellence.
• Organised, self-motivated, and able to manage time effectively.
• Good communication and problem-solving skills.
• High attention to detail and quality.
• Basic IT literacy for using handheld devices and job systems.
• Good general all-round trade and construction knowledge & experience.
• Good and relevant health and safety knowledge.
• Experience working under time constraints.
• NVQ Level 2 or higher in a Construction trade, or C&G 6219-07: Multi-skills.
• Full clean driving licence.

Desirable:

• Desire to learn new construction skills and develop within the role.
• Good knowledge of NHF schedule of rates.
• Experience working in occupied homes.
• Experience and training on working with non-licensed asbestos.
• First Aid Training.

Qualifications:

• Ideally educated to GCSE or equivalent levels.

Our Values

• We take responsibility: always do what we say, when we say we will.
• We show empathy: respect every colleague and customer.
• We are better together: committed to shared goals and standards.
• We are ambitious: always learning and striving for excellence.

We reserve the right to close this recruitment if we receive a suitable number of applications. On this basis, we advise that applications are submitted as soon as possible.