Manage and maintain the property portfolio through regular surveys and
inspections
Diagnosing and reporting of damp and mould, including disrepair cases
Develop and implement strategies to optimise the condition and performance of
our homes
Conduct property assessments to identify maintenance needs, risks and
opportunities for improvement
Collaborating with maintenance teams to plan and schedule works
Ensure compliance with building codes, safety standards and regulatory
requirements, staying informed on changes in legislation
Surveying properties where residents request Aids & Adaptations or self-funded
home improvements
Ensure all projects are fully CDM compliant
Provide technical advice and produce reports, including expert witness services
where required
Processing out-of-contract requests, ensuring the right repairs solution is
applied
Write specifications, manage tender processes, and ensure procurement
policies are followed
Manage budgets and costs using NHF Schedule of Rates (M3NHF)
Monitor expenditure and ensuring cost-effective solutions
Identify and manage risks across cost, programme and health & safety
Monitor contractor performance against KPIs and driving continuous
improvement
Handle service recovery and investigate complaints to achieve high levels of
customer satisfaction
More About You
You'll have a strong technical background in surveying, construction or property
maintenance, with an eye for detail and a resident-focused approach. You'll bring:
GCSEs (A -C) in Maths and English or equivalent
HNC, degree or equivalent in Surveying, Civil Engineering, Construction or a
related field is desirable
Minimum 2 year's experience in housing regulations, building codes and safety
standards
Strong knowledge and diagnostics of damp and mould, including experience
with disrepair cases
Understanding of CDM Regulations 2015 and how they apply in housing
Knowledge of HHSRS and relevant legislation
Experience with NHF Schedule of Rates (M3NHF) for cost control
IT proficiency, including Microsoft Office, with the ability to produce clear
technical reports
Excellent communication and interpersonal skills, with the ability to engage with
residents and stakeholders and resolve complaints effectively
A full clean UK driving licence and access to a car is essential