To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
May 07, 2026
Full time
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Quality Manager (Assurance and Enhancement) Salary: £26.21 per hour + holiday pay. Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading London university in their search for a Quality Manager (Assurance and Enhancement) to join their Academic Standards and Quality team. This is a full-time, temporary role running for 3-months in the first instance, with hybrid working available of 2 to 3 days and based onsite in Bloomsbury. This is a fantastic opportunity for someone with a strong understanding of academic quality assurance and enhancement, who is passionate about improving the student experience and supporting institutional compliance. Key responsibilities for this role include: Managing and developing the university's academic quality assurance framework, including programme approval, monitoring, and external examiner processes. Supporting regulatory compliance and academic governance, including committee servicing and policy updates. Leading quality assurance projects and contributing to the delivery of the Education Strategy. Advising academic and professional services colleagues on quality-related policies and procedures. Deputising for the Quality and Regulations Manager and potentially managing team members. To be considered for this position, you should possess: Similar experience within a Higher Education setting. In-depth knowledge of UK Higher Education quality assurance and regulatory frameworks. Experience implementing quality systems and working with senior stakeholders. Excellent communication, organisational, and analytical skills. Experience managing budgets and producing clear, engaging written materials. If you're looking to make a strategic impact in a collaborative academic environment, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
May 07, 2026
Seasonal
Quality Manager (Assurance and Enhancement) Salary: £26.21 per hour + holiday pay. Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading London university in their search for a Quality Manager (Assurance and Enhancement) to join their Academic Standards and Quality team. This is a full-time, temporary role running for 3-months in the first instance, with hybrid working available of 2 to 3 days and based onsite in Bloomsbury. This is a fantastic opportunity for someone with a strong understanding of academic quality assurance and enhancement, who is passionate about improving the student experience and supporting institutional compliance. Key responsibilities for this role include: Managing and developing the university's academic quality assurance framework, including programme approval, monitoring, and external examiner processes. Supporting regulatory compliance and academic governance, including committee servicing and policy updates. Leading quality assurance projects and contributing to the delivery of the Education Strategy. Advising academic and professional services colleagues on quality-related policies and procedures. Deputising for the Quality and Regulations Manager and potentially managing team members. To be considered for this position, you should possess: Similar experience within a Higher Education setting. In-depth knowledge of UK Higher Education quality assurance and regulatory frameworks. Experience implementing quality systems and working with senior stakeholders. Excellent communication, organisational, and analytical skills. Experience managing budgets and producing clear, engaging written materials. If you're looking to make a strategic impact in a collaborative academic environment, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Project Administrator London (Southwark office-based) Salary: Up to £34,000 + Benefits Full-time Mon Fri (WFH Fridays) Attega is partnering exclusively with a specialist provider of healthcare environment services to recruit a Project Administrator to join their growing London team. This is a fantastic opportunity to join a professional, fast-paced environment supporting the delivery of high-quality projects across healthcare settings. The role is primarily office-based (4 days on-site), with flexibility to work from home on Fridays. The Role You will play a key role in supporting project delivery and business operations, ensuring everything runs smoothly across administration, compliance, and document control. Working closely with the Operations Director and Project Managers, you ll be responsible for keeping projects organised, compliant, and on track. Key Responsibilities Project & Executive Support Provide day-to-day admin support to senior leadership and project teams Prepare reports, presentations, and meeting documentation Take and distribute meeting minutes Compile contractor proposals and project documentation packs Maintain document registers and distribute project information Document Control & Project Coordination Manage document control processes across multiple projects Set up and administer projects on systems such as Procore Track project progress, key deliverables, and deadlines Prepare and issue progress reports and meeting packs Office & Operations Management Oversee daily office operations and facilities Coordinate company insurance and fleet administration Support procurement of site setup requirements Compliance & Governance Maintain company accreditations (ISO, CHAS, ESG, etc.) Coordinate audits, renewals, and compliance documentation Ensure all H&S documentation (RAMS, etc.) is in place and up to date What We re Looking For Essential: Strong administrative and organisational skills High attention to detail, particularly within compliance and documentation Ability to manage multiple priorities in a fast-paced environment Confident communicator (written and verbal) Proficient in Microsoft Office Experience with document control or project systems (e.g. Procore) Experience: Background in administration, operations, or business support Experience supporting senior stakeholders or directors Understanding of compliance frameworks (ISO, CHAS, etc.) Experience within construction, healthcare, or project environments (desirable) Why Apply? Join a specialist, growing business within the healthcare sector Varied and impactful role with real ownership Supportive and collaborative team environment Hybrid flexibility (WFH Fridays) Competitive salary and benefits package
May 07, 2026
Full time
Project Administrator London (Southwark office-based) Salary: Up to £34,000 + Benefits Full-time Mon Fri (WFH Fridays) Attega is partnering exclusively with a specialist provider of healthcare environment services to recruit a Project Administrator to join their growing London team. This is a fantastic opportunity to join a professional, fast-paced environment supporting the delivery of high-quality projects across healthcare settings. The role is primarily office-based (4 days on-site), with flexibility to work from home on Fridays. The Role You will play a key role in supporting project delivery and business operations, ensuring everything runs smoothly across administration, compliance, and document control. Working closely with the Operations Director and Project Managers, you ll be responsible for keeping projects organised, compliant, and on track. Key Responsibilities Project & Executive Support Provide day-to-day admin support to senior leadership and project teams Prepare reports, presentations, and meeting documentation Take and distribute meeting minutes Compile contractor proposals and project documentation packs Maintain document registers and distribute project information Document Control & Project Coordination Manage document control processes across multiple projects Set up and administer projects on systems such as Procore Track project progress, key deliverables, and deadlines Prepare and issue progress reports and meeting packs Office & Operations Management Oversee daily office operations and facilities Coordinate company insurance and fleet administration Support procurement of site setup requirements Compliance & Governance Maintain company accreditations (ISO, CHAS, ESG, etc.) Coordinate audits, renewals, and compliance documentation Ensure all H&S documentation (RAMS, etc.) is in place and up to date What We re Looking For Essential: Strong administrative and organisational skills High attention to detail, particularly within compliance and documentation Ability to manage multiple priorities in a fast-paced environment Confident communicator (written and verbal) Proficient in Microsoft Office Experience with document control or project systems (e.g. Procore) Experience: Background in administration, operations, or business support Experience supporting senior stakeholders or directors Understanding of compliance frameworks (ISO, CHAS, etc.) Experience within construction, healthcare, or project environments (desirable) Why Apply? Join a specialist, growing business within the healthcare sector Varied and impactful role with real ownership Supportive and collaborative team environment Hybrid flexibility (WFH Fridays) Competitive salary and benefits package
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
May 07, 2026
Full time
We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 07, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Career Choices Dewis Gyrfa Ltd
Northwich, Cheshire
Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Your new company Are you an experienced Quality professional looking to take ownership of a high-impact quality management function? This is an excellent opportunity to join a forward-thinking engineering organisation operating at the forefront of the UK's energy transition. Our client is seeking a Quality Systems Manager to strengthen its governance, compliance, and continuous improvement culture across complex technical operations. This is a key hire within a business committed to safe operations, innovation, and long-term sustainability. Your new role As Quality Systems Manager, you will be responsible for developing, maintaining, and continually improving the organisation's integrated management system. Key Responsibilities Owning and developing the Quality Management System (QMS) aligned to ISO 9001 and wider compliance frameworks (e.g., ISO 14001, ISO 45001). Planning, delivering, and reporting internal audit programmes; supporting external audits and regulatory inspections. Analysing quality metrics, identifying trends, and driving targeted improvement initiatives. Supporting operational teams with root cause analysis, corrective and preventive actions (CAPA), and process optimisation. Acting as the subject matter expert for quality governance, standards, and documentation control. Leading stakeholder engagement across engineering, operations, HSE, and project delivery teams. This role offers strong visibility across the organisation and the chance to shape high reliability systems in a critical infrastructure environment. What you'll need to succeed Experienced Quality Manager or Senior Quality Engineer background in engineering, energy, utilities, manufacturing, or other regulated technical sectors. Strong working knowledge of ISO 9001 and integrated management systems. Proven track record delivering audits, leading investigations, and improving QMS maturity. Ability to engage effectively with cross functional teams and influence best practice. Strong analytical skills with a proactive, solutions focused mindset. Excellent communication and document writing skills. Desirable: Experience in energy storage, gas, infrastructure, or heavy engineering environments. Knowledge of risk management methodologies and process improvement tools (e.g., 5 Whys, FMEA, Lean, RCA). What you'll get in return You will join a stable, mission driven business that invests in its people and plays a key role in helping the UK meet its long-term energy and sustainability goals. The company offers: Competitive salary package Annual bonus scheme Hybrid working Strong pension and benefits Professional development and progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up to date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
May 07, 2026
Full time
Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Your new company Are you an experienced Quality professional looking to take ownership of a high-impact quality management function? This is an excellent opportunity to join a forward-thinking engineering organisation operating at the forefront of the UK's energy transition. Our client is seeking a Quality Systems Manager to strengthen its governance, compliance, and continuous improvement culture across complex technical operations. This is a key hire within a business committed to safe operations, innovation, and long-term sustainability. Your new role As Quality Systems Manager, you will be responsible for developing, maintaining, and continually improving the organisation's integrated management system. Key Responsibilities Owning and developing the Quality Management System (QMS) aligned to ISO 9001 and wider compliance frameworks (e.g., ISO 14001, ISO 45001). Planning, delivering, and reporting internal audit programmes; supporting external audits and regulatory inspections. Analysing quality metrics, identifying trends, and driving targeted improvement initiatives. Supporting operational teams with root cause analysis, corrective and preventive actions (CAPA), and process optimisation. Acting as the subject matter expert for quality governance, standards, and documentation control. Leading stakeholder engagement across engineering, operations, HSE, and project delivery teams. This role offers strong visibility across the organisation and the chance to shape high reliability systems in a critical infrastructure environment. What you'll need to succeed Experienced Quality Manager or Senior Quality Engineer background in engineering, energy, utilities, manufacturing, or other regulated technical sectors. Strong working knowledge of ISO 9001 and integrated management systems. Proven track record delivering audits, leading investigations, and improving QMS maturity. Ability to engage effectively with cross functional teams and influence best practice. Strong analytical skills with a proactive, solutions focused mindset. Excellent communication and document writing skills. Desirable: Experience in energy storage, gas, infrastructure, or heavy engineering environments. Knowledge of risk management methodologies and process improvement tools (e.g., 5 Whys, FMEA, Lean, RCA). What you'll get in return You will join a stable, mission driven business that invests in its people and plays a key role in helping the UK meet its long-term energy and sustainability goals. The company offers: Competitive salary package Annual bonus scheme Hybrid working Strong pension and benefits Professional development and progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up to date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Senior Industrial Control Systems (ICS) and Security Manager Walton Park Personal Contract Full- time Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5583 A senior governance and technical leadership role responsible for the lifecycle management, security, and governance of SGN's Operational Technology systems and physical security infrastructure at critical national infrastructure sites across the gas transmission network, ensuring regulatory compliance and risk management in line with industry and national standards. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Act as Asset Owner for SCADA and OT systems, maintaining governance, lifecycle management, and configuration control across SGN's gas transmission network Lead OT cybersecurity governance across Critical National Infrastructure (CNI) sites, ensuring compliance with NIS Regulations, the Cyber Assessment Framework (CAF), and HSE expectations for control system integrity Govern physical security assets at gas sites, maintaining appropriate protections and ensuring system changes are appropriately controlled Lead delivery of the OT capital programme, driving cyber security improvements, system upgrades, and resilience investments to time and regulatory commitments Coordinate cross-directorate engagement with Operations, Engineering, Cyber, and Regulatory teams to maintain oversight of OT risk, resilience, and compliance obligations Provide senior technical decision-making authority on OT security architecture, system resilience, and change governance - ensuring continuity of safe gas network operations What you will need Proven experience in OT or ICS asset management, including hands-on familiarity with SCADA systems, within a safety-critical or regulated environment Strong understanding of OT cybersecurity frameworks and regulatory obligations, including NIS Regulations, the Cyber Assessment Framework (CAF), and IEC 62443 Experience in physical security asset management at Critical National Infrastructure (CNI) sites or equivalent high-security operational environments Demonstrated ability to lead capital programmes and manage cross-functional delivery across engineering, cyber, and operations disciplines Strong stakeholder management and communication skills, with the ability to operate at senior level across technical and non-technical audiences including regulators Relevant qualification in engineering, computer science, cybersecurity, or a related discipline; professional accreditation in OT/ICS security or asset management is desirable Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
May 07, 2026
Full time
Senior Industrial Control Systems (ICS) and Security Manager Walton Park Personal Contract Full- time Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5583 A senior governance and technical leadership role responsible for the lifecycle management, security, and governance of SGN's Operational Technology systems and physical security infrastructure at critical national infrastructure sites across the gas transmission network, ensuring regulatory compliance and risk management in line with industry and national standards. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Act as Asset Owner for SCADA and OT systems, maintaining governance, lifecycle management, and configuration control across SGN's gas transmission network Lead OT cybersecurity governance across Critical National Infrastructure (CNI) sites, ensuring compliance with NIS Regulations, the Cyber Assessment Framework (CAF), and HSE expectations for control system integrity Govern physical security assets at gas sites, maintaining appropriate protections and ensuring system changes are appropriately controlled Lead delivery of the OT capital programme, driving cyber security improvements, system upgrades, and resilience investments to time and regulatory commitments Coordinate cross-directorate engagement with Operations, Engineering, Cyber, and Regulatory teams to maintain oversight of OT risk, resilience, and compliance obligations Provide senior technical decision-making authority on OT security architecture, system resilience, and change governance - ensuring continuity of safe gas network operations What you will need Proven experience in OT or ICS asset management, including hands-on familiarity with SCADA systems, within a safety-critical or regulated environment Strong understanding of OT cybersecurity frameworks and regulatory obligations, including NIS Regulations, the Cyber Assessment Framework (CAF), and IEC 62443 Experience in physical security asset management at Critical National Infrastructure (CNI) sites or equivalent high-security operational environments Demonstrated ability to lead capital programmes and manage cross-functional delivery across engineering, cyber, and operations disciplines Strong stakeholder management and communication skills, with the ability to operate at senior level across technical and non-technical audiences including regulators Relevant qualification in engineering, computer science, cybersecurity, or a related discipline; professional accreditation in OT/ICS security or asset management is desirable Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
K.A.G. Recruitment are excited to bring to you a new, exciting, and exclusive opportunity for a Supply Chain Continuous Improvement Manager to join our client, a trusted supplier of Aluminium flat rolled products based in Bridgnorth. The position will initially begin as a 12 Month FTC with a view to going permanent for the right candidate. Purpose of the role: To drive continuous improvement across the Supply Chain function by identifying, leading, and delivering initiatives that enhance operational performance, efficiency, and ways of working. This role will utilise data, structured methodologies, and stakeholder engagement to deliver sustainable improvements aligned with business objectives. Role: Supply Chain Continuous Improvement Manager Salary: £60 - £63,000 DOE + Private medical - 25 Days holiday + stats Location: Bridgnorth Hours of Work: Monday - Friday - 36.25 Hours Key Responsibilities: Own and manage a structured portfolio of Supply Chain improvement and transformation initiatives, prioritising based on business impact and return. Lead end-to-end project delivery, from opportunity identification and business case development through to implementation and benefit realisation. Drive measurable financial and operational improvements, including cost reduction, cost avoidance, and performance enhancement. Embed structured change management practices to ensure successful adoption of new processes and systems. Champion digitalisation and Industry 4.0 initiatives, working closely with IT and cross-functional teams. Design and maintain KPI dashboards, ensuring visibility, governance, and alignment with Supply Chain objectives. Promote a culture of continuous improvement through Lean methodologies, Safety Walks, and Waste Walk activities. Collaborate with Finance and senior stakeholders to validate business cases and track sustained benefits. About You: You will have proven experience within Supply Chain and Continuous Improvement ideally from a Logistics, Automotive or Manufacturing environment, along with strong end-to-end knowledge across Logistics, Planning, and Material handling. The ability to have had physical contact with the moving of products is essential in order to proactively identify solutions and lead change across multiple departments within the business. Knowledge of working with stakeholders and delivering sustainable improvements using structured methodologies such as Lean, Six Sigma, Kaizen OR Prince is desirable along with a highly analytical and commercially aware mindset, with the confidence to build business cases and use data to support effective decision-making. Benefits: Annual Management Bonus, Annual Service/Attendance Bonus, Pension matched up to 7%, 4x Annual Salary Life Assurance, Health Cash Plan, Cycle to Work Scheme, Tech & Car Scheme, Wellbeing Support
May 07, 2026
Full time
K.A.G. Recruitment are excited to bring to you a new, exciting, and exclusive opportunity for a Supply Chain Continuous Improvement Manager to join our client, a trusted supplier of Aluminium flat rolled products based in Bridgnorth. The position will initially begin as a 12 Month FTC with a view to going permanent for the right candidate. Purpose of the role: To drive continuous improvement across the Supply Chain function by identifying, leading, and delivering initiatives that enhance operational performance, efficiency, and ways of working. This role will utilise data, structured methodologies, and stakeholder engagement to deliver sustainable improvements aligned with business objectives. Role: Supply Chain Continuous Improvement Manager Salary: £60 - £63,000 DOE + Private medical - 25 Days holiday + stats Location: Bridgnorth Hours of Work: Monday - Friday - 36.25 Hours Key Responsibilities: Own and manage a structured portfolio of Supply Chain improvement and transformation initiatives, prioritising based on business impact and return. Lead end-to-end project delivery, from opportunity identification and business case development through to implementation and benefit realisation. Drive measurable financial and operational improvements, including cost reduction, cost avoidance, and performance enhancement. Embed structured change management practices to ensure successful adoption of new processes and systems. Champion digitalisation and Industry 4.0 initiatives, working closely with IT and cross-functional teams. Design and maintain KPI dashboards, ensuring visibility, governance, and alignment with Supply Chain objectives. Promote a culture of continuous improvement through Lean methodologies, Safety Walks, and Waste Walk activities. Collaborate with Finance and senior stakeholders to validate business cases and track sustained benefits. About You: You will have proven experience within Supply Chain and Continuous Improvement ideally from a Logistics, Automotive or Manufacturing environment, along with strong end-to-end knowledge across Logistics, Planning, and Material handling. The ability to have had physical contact with the moving of products is essential in order to proactively identify solutions and lead change across multiple departments within the business. Knowledge of working with stakeholders and delivering sustainable improvements using structured methodologies such as Lean, Six Sigma, Kaizen OR Prince is desirable along with a highly analytical and commercially aware mindset, with the confidence to build business cases and use data to support effective decision-making. Benefits: Annual Management Bonus, Annual Service/Attendance Bonus, Pension matched up to 7%, 4x Annual Salary Life Assurance, Health Cash Plan, Cycle to Work Scheme, Tech & Car Scheme, Wellbeing Support
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 07, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join a growing team to cope with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into operational environments. This role focuses on designing services that meet business and user's requirements, ensuring operational readiness and delivering end to end service transition processes within Digital IT Projects while adhering to the organisations governance frameworks. Key accountabilities for the Service Design & Transition Manager/Executive, within Service Design activities (40% of the role): Define Roles and Responsibilities for Project and Business throughout Project Lifecycle. Review gathered requirements and consult with relevant teams to ascertain achievability. Work with support teams in Kick off Meeting' to Scope high level Support. Work with support teams to understand ongoing resource profile/skills needed. Develop the Service TCO (Total Cost of Ownership). Agree toolset needed to provide alerting/monitoring. Agree Service Level Agreements ensuring that the business requirements align with Digital's/3rd Party support capability. Create and maintain the Service Design Package - to include consideration of capacity, availability, monitoring/alerting, resource and running costs throughout the service life cycle. Ensure service designs meet business objectives, operational requirements, and user needs. Ensure service architecture aligns with existing Digital IT landscapes and operational capabilities. Identify and address gaps in service processes, systems, or resources to ensure successful delivery. Define Service Transition Plan. Participate in design reviews to validate service readiness. Key accountabilities for the Service Design & Transition Manager/Executive, within Service Transition activities (60% of the role): Deliver and govern the end-to-end Service Transition process for allocated projects, ensuring compliance with agreed templates and governance frameworks. Ensure smooth handover of services from project delivery to operational support, avoiding gaps in service provision. Provide expert advice on Service Transition processes to Project Managers. Act as key point of contact between Project Managers and stakeholders to ensure alignment of service requirements. Identify, document, and help mitigate risks and issues related to service delivery, contributing to the Project and Risk register. Manage service Transition elements of the project RAID (Risks, Assumptions, Issues and Dependencies) Assure evidence from the Project Manager that testing against the business requirements has been completed and approved. Coordinate and manage Internal Service Acceptance Boards (SAB). Minute SAB decisions and track pre-and post-go-live actions. Support Early Life Support (ELS) with the project manager and all mandatory stakeholders. Manage the Acceptance into Service (AIS) process, ensuring post-go-live actions are fully addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models, SLAs, OLAs and process workflows. Excellent stakeholder management, communication, and facilitation skills. Strong problem -solving and organisational abilities. Familiarity with project governance processes and RAID management. Experience with operational readiness assessments and service assurance activities. Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working
May 07, 2026
Full time
Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join a growing team to cope with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into operational environments. This role focuses on designing services that meet business and user's requirements, ensuring operational readiness and delivering end to end service transition processes within Digital IT Projects while adhering to the organisations governance frameworks. Key accountabilities for the Service Design & Transition Manager/Executive, within Service Design activities (40% of the role): Define Roles and Responsibilities for Project and Business throughout Project Lifecycle. Review gathered requirements and consult with relevant teams to ascertain achievability. Work with support teams in Kick off Meeting' to Scope high level Support. Work with support teams to understand ongoing resource profile/skills needed. Develop the Service TCO (Total Cost of Ownership). Agree toolset needed to provide alerting/monitoring. Agree Service Level Agreements ensuring that the business requirements align with Digital's/3rd Party support capability. Create and maintain the Service Design Package - to include consideration of capacity, availability, monitoring/alerting, resource and running costs throughout the service life cycle. Ensure service designs meet business objectives, operational requirements, and user needs. Ensure service architecture aligns with existing Digital IT landscapes and operational capabilities. Identify and address gaps in service processes, systems, or resources to ensure successful delivery. Define Service Transition Plan. Participate in design reviews to validate service readiness. Key accountabilities for the Service Design & Transition Manager/Executive, within Service Transition activities (60% of the role): Deliver and govern the end-to-end Service Transition process for allocated projects, ensuring compliance with agreed templates and governance frameworks. Ensure smooth handover of services from project delivery to operational support, avoiding gaps in service provision. Provide expert advice on Service Transition processes to Project Managers. Act as key point of contact between Project Managers and stakeholders to ensure alignment of service requirements. Identify, document, and help mitigate risks and issues related to service delivery, contributing to the Project and Risk register. Manage service Transition elements of the project RAID (Risks, Assumptions, Issues and Dependencies) Assure evidence from the Project Manager that testing against the business requirements has been completed and approved. Coordinate and manage Internal Service Acceptance Boards (SAB). Minute SAB decisions and track pre-and post-go-live actions. Support Early Life Support (ELS) with the project manager and all mandatory stakeholders. Manage the Acceptance into Service (AIS) process, ensuring post-go-live actions are fully addressed. Skills & Competencies for the Service Design & Transition Manager/Executive position: Self-starter able to work effectively with minimal supervision. Strong understanding of ITIL practices, particularly Service Design, Service Transition and Service Operations. Experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models, SLAs, OLAs and process workflows. Excellent stakeholder management, communication, and facilitation skills. Strong problem -solving and organisational abilities. Familiarity with project governance processes and RAID management. Experience with operational readiness assessments and service assurance activities. Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working
Click here for our Careers & Life at JCB pages This role is approximately 24 hours per week, with some flexibility to increase or decrease slightly to suit the needs of the role and the successful candidate. You'll be based in Wrexham, with travel to our Staffordshire sites typically once per week, plus occasional additional visits as needed. About the role: This role plays a key part in strengthening our HR capability by bringing analytical insight, proactive problem solving, and high quality stakeholder support. As a senior point of expertise within the HR Advisor community, this role helps us understand workforce trends, identify recurring themes, and translate insight into meaningful action. You'll support the uplift of HR capability across the organisation, ensuring our approach is consistent, compliant, and people centric. Acting as both a coach and an escalation point, you will help shape and embed a forward thinking, data driven HR culture while partnering closely with leaders, HRBPs and colleagues across the wider HR function. What does this role involve day to day? Data, Insight & Analytics Leadership Analysing HR data (ER trends, absence drivers, turnover, engagement themes etc.) to identify risks, inform priorities and influence HR strategy. Spotting emerging themes across HR activity and recommending targeted interventions. Producing clear dashboards, reports and insight summaries to support decision making. Developing data capability within the HR Advisor community, upskilling colleagues in interpretation and insight generation. Project Coordination & Continuous Improvement Leading and coordinating people focused improvement projects based on HR insights or strategic priorities. Supporting proactive initiatives such as manager capability development, policy reviews and process redesign. Working with HRBPs to implement improvements that enhance operational efficiency and consistency across sites. Tracking project actions, progress and outcomes, ensuring alignment with wider HR programmes. Coaching, Education & Capability Building Strengthening manager capability through coaching, training and knowledge sharing. Supporting the creation of manager toolkits, guidance materials and self serve resources. Championing best practice HR approaches to enable early and effective resolution of people issues. Fostering a culture of continuous learning across the HR team and wider organisation. Employee Relations Support Acting as the escalation point for HR Advisors on complex or high risk ER matters. Supporting HR Managers and HRBPs with ER governance to ensure fairness, compliance and consistency. Leading or supporting investigations, grievance/disciplinary meetings or appeals when required (ad hoc rather than day to day casework). Ensuring policies, employment law and procedural standards are consistently applied. Stakeholder Alignment & Collaboration Working closely with Senior HR Advisors across the group to align priorities and share best practice. Collaborating with HRBPs, Shared Services, Talent, Payroll and operational leaders to deliver a high quality end to end HR service. Building strong, trusted relationships and influencing through insight and professionalism. Additional responsibilities Supporting annual HR cycles such as performance, pay, and talent/succession activity. Contributing to policy updates and creation. Coaching and mentoring HR Advisors. Deputising for the HR Manager when required. Maintaining data accuracy, high documentation standards and compliance. Supporting change programmes, restructures and consultation processes. This will be suited to you if You have strong experience as an HR Advisor or Senior HR Advisor within a fast paced operational environment. You're confident analysing data, identifying trends, and turning insight into practical action. You are comfortable supporting complex ER matters with solid knowledge of UK employment law. Coaching managers, delivering training and sharing expertise comes naturally to you. You communicate clearly, influence effectively, and build strong stakeholder relationships. You thrive when balancing multiple priorities and take a proactive, solution focused approach. You have excellent attention to detail and strong organisational skills. It is desirable if you hold, or are working towards, CIPD Level 5 or Level 7. It is desirable if you have experience in HR projects, continuous improvement, or HR systems/reporting tools. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you'll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team's interview followed by an in person interview. We'll keep in touch throughout the process but if you have any questions, please get in touch at What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our in house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
May 07, 2026
Full time
Click here for our Careers & Life at JCB pages This role is approximately 24 hours per week, with some flexibility to increase or decrease slightly to suit the needs of the role and the successful candidate. You'll be based in Wrexham, with travel to our Staffordshire sites typically once per week, plus occasional additional visits as needed. About the role: This role plays a key part in strengthening our HR capability by bringing analytical insight, proactive problem solving, and high quality stakeholder support. As a senior point of expertise within the HR Advisor community, this role helps us understand workforce trends, identify recurring themes, and translate insight into meaningful action. You'll support the uplift of HR capability across the organisation, ensuring our approach is consistent, compliant, and people centric. Acting as both a coach and an escalation point, you will help shape and embed a forward thinking, data driven HR culture while partnering closely with leaders, HRBPs and colleagues across the wider HR function. What does this role involve day to day? Data, Insight & Analytics Leadership Analysing HR data (ER trends, absence drivers, turnover, engagement themes etc.) to identify risks, inform priorities and influence HR strategy. Spotting emerging themes across HR activity and recommending targeted interventions. Producing clear dashboards, reports and insight summaries to support decision making. Developing data capability within the HR Advisor community, upskilling colleagues in interpretation and insight generation. Project Coordination & Continuous Improvement Leading and coordinating people focused improvement projects based on HR insights or strategic priorities. Supporting proactive initiatives such as manager capability development, policy reviews and process redesign. Working with HRBPs to implement improvements that enhance operational efficiency and consistency across sites. Tracking project actions, progress and outcomes, ensuring alignment with wider HR programmes. Coaching, Education & Capability Building Strengthening manager capability through coaching, training and knowledge sharing. Supporting the creation of manager toolkits, guidance materials and self serve resources. Championing best practice HR approaches to enable early and effective resolution of people issues. Fostering a culture of continuous learning across the HR team and wider organisation. Employee Relations Support Acting as the escalation point for HR Advisors on complex or high risk ER matters. Supporting HR Managers and HRBPs with ER governance to ensure fairness, compliance and consistency. Leading or supporting investigations, grievance/disciplinary meetings or appeals when required (ad hoc rather than day to day casework). Ensuring policies, employment law and procedural standards are consistently applied. Stakeholder Alignment & Collaboration Working closely with Senior HR Advisors across the group to align priorities and share best practice. Collaborating with HRBPs, Shared Services, Talent, Payroll and operational leaders to deliver a high quality end to end HR service. Building strong, trusted relationships and influencing through insight and professionalism. Additional responsibilities Supporting annual HR cycles such as performance, pay, and talent/succession activity. Contributing to policy updates and creation. Coaching and mentoring HR Advisors. Deputising for the HR Manager when required. Maintaining data accuracy, high documentation standards and compliance. Supporting change programmes, restructures and consultation processes. This will be suited to you if You have strong experience as an HR Advisor or Senior HR Advisor within a fast paced operational environment. You're confident analysing data, identifying trends, and turning insight into practical action. You are comfortable supporting complex ER matters with solid knowledge of UK employment law. Coaching managers, delivering training and sharing expertise comes naturally to you. You communicate clearly, influence effectively, and build strong stakeholder relationships. You thrive when balancing multiple priorities and take a proactive, solution focused approach. You have excellent attention to detail and strong organisational skills. It is desirable if you hold, or are working towards, CIPD Level 5 or Level 7. It is desirable if you have experience in HR projects, continuous improvement, or HR systems/reporting tools. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you'll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team's interview followed by an in person interview. We'll keep in touch throughout the process but if you have any questions, please get in touch at What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our in house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Role Purpose The Head of HR Technology, Systems, Processes & Data Analytics will lead the digital transformation of the HR function, ensuring scalable, efficient, and insight driven people operations. This role oversees the strategic direction, governance, optimisation, and integration of all HR systems and data, enabling evidence based decision making across a complex engineering environment. The role ensures HR processes are standardised, automated where possible, and support operational excellence, workforce planning, safety critical compliance, and productivity. Key Responsibilities HR Technology Strategy & Governance Develop and own the HR technology roadmap aligned to business strategy, engineering operational requirements, and digital transformation goals. Lead the selection, implementation, and optimisation of HRIS, ATS, LMS, payroll, workforce management, and other people related systems. Establish data governance, security protocols, role based access and compliance with regulatory standards (GDPR, ISO, industry standards). Systems Ownership & Process Excellence Standardise, simplify, and automate HR processes across the employee lifecycle (recruitment, onboarding, performance, learning, reward, exit). Implement workflow efficiencies that reduce admin burden and improve user experience for employees, managers, and HR colleagues. Manage integrations between HR systems and engineering/operational systems (ERP, scheduling, HSE systems). People Data, Analytics & Insights Lead the development of dashboards, predictive analytics, reporting suites, and workforce insights to support decision making. Build capability to track workforce productivity, skills availability, diversity, attrition, safety metrics and operational workforce planning. Ensure data accuracy, quality, and integrity across all HR datasets and reporting sources. Stakeholder Engagement & Change Leadership Partner with engineering, operations, IT, finance, and leadership teams to understand needs and deliver effective solutions. Drive adoption of HR technologies through communication, training, and change management. Serve as a subject matter expert on HR digitalisation, emerging technologies and analytics best practice. Team Leadership & Vendor Management Lead and develop a multi disciplinary team (HRIS specialists, analysts, process owners). Manage relationships with technology partners, system vendors, and external consultants. Track performance, SLAs, and ROI for HR technology investments. Key Skills & Experience Proven experience leading HR technology and analytics functions, ideally in engineering, manufacturing, utilities, or other complex operational sectors. Deep knowledge of HRIS platforms (SuccessFactors, SAP HR, etc.). Strong understanding of process optimisation (Lean, Six Sigma desirable). Experience with workforce analytics, data modelling, dashboard design (Power BI/Tableau). Strong project and change management experience. Excellent stakeholder management and communication skills. Ability to operate strategically while delivering hands on improvements.
May 07, 2026
Full time
Role Purpose The Head of HR Technology, Systems, Processes & Data Analytics will lead the digital transformation of the HR function, ensuring scalable, efficient, and insight driven people operations. This role oversees the strategic direction, governance, optimisation, and integration of all HR systems and data, enabling evidence based decision making across a complex engineering environment. The role ensures HR processes are standardised, automated where possible, and support operational excellence, workforce planning, safety critical compliance, and productivity. Key Responsibilities HR Technology Strategy & Governance Develop and own the HR technology roadmap aligned to business strategy, engineering operational requirements, and digital transformation goals. Lead the selection, implementation, and optimisation of HRIS, ATS, LMS, payroll, workforce management, and other people related systems. Establish data governance, security protocols, role based access and compliance with regulatory standards (GDPR, ISO, industry standards). Systems Ownership & Process Excellence Standardise, simplify, and automate HR processes across the employee lifecycle (recruitment, onboarding, performance, learning, reward, exit). Implement workflow efficiencies that reduce admin burden and improve user experience for employees, managers, and HR colleagues. Manage integrations between HR systems and engineering/operational systems (ERP, scheduling, HSE systems). People Data, Analytics & Insights Lead the development of dashboards, predictive analytics, reporting suites, and workforce insights to support decision making. Build capability to track workforce productivity, skills availability, diversity, attrition, safety metrics and operational workforce planning. Ensure data accuracy, quality, and integrity across all HR datasets and reporting sources. Stakeholder Engagement & Change Leadership Partner with engineering, operations, IT, finance, and leadership teams to understand needs and deliver effective solutions. Drive adoption of HR technologies through communication, training, and change management. Serve as a subject matter expert on HR digitalisation, emerging technologies and analytics best practice. Team Leadership & Vendor Management Lead and develop a multi disciplinary team (HRIS specialists, analysts, process owners). Manage relationships with technology partners, system vendors, and external consultants. Track performance, SLAs, and ROI for HR technology investments. Key Skills & Experience Proven experience leading HR technology and analytics functions, ideally in engineering, manufacturing, utilities, or other complex operational sectors. Deep knowledge of HRIS platforms (SuccessFactors, SAP HR, etc.). Strong understanding of process optimisation (Lean, Six Sigma desirable). Experience with workforce analytics, data modelling, dashboard design (Power BI/Tableau). Strong project and change management experience. Excellent stakeholder management and communication skills. Ability to operate strategically while delivering hands on improvements.
Are you an experienced Manager looking for a values driven leadership role with real social impact? Can you: Provide operational leadership across governance, compliance and member services Manage and develop a small, high performing, values driven team Work closely with the CEO to deliver the organisation's strategy and future growth Strengthen systems, processes and cross team collaboration Engage with stakeholders and support best practice across the Almshouse movement Do you have: Proven operational leadership experience in a charity, housing or membership organisation Strong understanding of governance, risk and regulatory compliance Collaborative, organised and mission driven with excellent communication skills Why join Almshouse Association: Purpose led organisation with national impact Friendly, high performing team and inclusive culture Opportunity to make a real difference to people and communities If you feel you have the relevant skills and experience, please submit your CV and supporting statement via the Charisma Charity Recruitment website. Closing date for applications: 26 th May 2026 Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
May 07, 2026
Full time
Are you an experienced Manager looking for a values driven leadership role with real social impact? Can you: Provide operational leadership across governance, compliance and member services Manage and develop a small, high performing, values driven team Work closely with the CEO to deliver the organisation's strategy and future growth Strengthen systems, processes and cross team collaboration Engage with stakeholders and support best practice across the Almshouse movement Do you have: Proven operational leadership experience in a charity, housing or membership organisation Strong understanding of governance, risk and regulatory compliance Collaborative, organised and mission driven with excellent communication skills Why join Almshouse Association: Purpose led organisation with national impact Friendly, high performing team and inclusive culture Opportunity to make a real difference to people and communities If you feel you have the relevant skills and experience, please submit your CV and supporting statement via the Charisma Charity Recruitment website. Closing date for applications: 26 th May 2026 Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Your new company You will be joining a well-established and technically respected civil engineering contractor delivering complex projects across the UK. This multi-accredited contractor operates across multiple project frameworks and major infrastructure projects including Sizewell C and HS2, and prides itself on robust financial control, best-practice contract management and long-term client relationships. As part of their continued growth, they are actively seeking a Managing Quantity Surveyor to join their team. This is an opportunity to play a key commercial role within a growing organisation that values expertise, collaboration and continuous improvement. Your new role As Managing Quantity Surveyor, you will take full responsibility for the commercial and contractual management of customer projects valued between £250k-£6m across UK operations. Acting as the organisation's subject-matter expert for NEC3/4 and JCT contracts, you will work closely with Project Managers and senior stakeholders to protect commercial position, maximise value and ensure accurate forecasting and reporting throughout the project lifecycle. Key responsibilities include: Leading commercial administration across NEC3/4, JCT and bespoke contracts, ensuring contractual compliance and timely notices Managing compensation events, variations, extensions of time, re-measures and change control processes Preparing and maintaining cost plans, CVRs, valuations, cashflow forecasts and final accounts Acting as the primary commercial interface with clients, principal contractors and commercial representatives Producing accurate monthly commercial reports and advising senior leadership on risks, opportunities and margin performance Supporting Project Managers with commercial guidance, training and mentoring to strengthen delivery outcomes Ensuring all commercial activity aligns with internal management systems, governance requirements and SHEQ standards. What you'll need to succeed In order to be successful, you will bring: Proven expertise administering NEC3/NEC4 (including Options A, C and E) and JCT contracts within construction, civil engineering or specialist subcontracting Strong commercial acumen with experience managing multiple projects simultaneously Advanced skills in CVRs, valuations, forecasting, compensation events and final accounts Excellent negotiation, communication and stakeholder-management skills A full UK driving licence and flexibility to travel to sites and client offices nationwide. What you'll get in return In return, you will receive: Starting salary up to £85,000 per annum Company car (available for personal use) Annual leave entitlement Company pension scheme Private healthcare Hybrid working Profit-related bonus Group life insurance Multiple health and wellbeing benefits Fully covered accommodation and business mileage Collaborative and supportive work environment Exposure to high-profile and impactful projects Stable, values-driven organisation committed to safety, quality and continuous improvement. Long-term career progression with a technically respected and growing contractor. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 07, 2026
Full time
Your new company You will be joining a well-established and technically respected civil engineering contractor delivering complex projects across the UK. This multi-accredited contractor operates across multiple project frameworks and major infrastructure projects including Sizewell C and HS2, and prides itself on robust financial control, best-practice contract management and long-term client relationships. As part of their continued growth, they are actively seeking a Managing Quantity Surveyor to join their team. This is an opportunity to play a key commercial role within a growing organisation that values expertise, collaboration and continuous improvement. Your new role As Managing Quantity Surveyor, you will take full responsibility for the commercial and contractual management of customer projects valued between £250k-£6m across UK operations. Acting as the organisation's subject-matter expert for NEC3/4 and JCT contracts, you will work closely with Project Managers and senior stakeholders to protect commercial position, maximise value and ensure accurate forecasting and reporting throughout the project lifecycle. Key responsibilities include: Leading commercial administration across NEC3/4, JCT and bespoke contracts, ensuring contractual compliance and timely notices Managing compensation events, variations, extensions of time, re-measures and change control processes Preparing and maintaining cost plans, CVRs, valuations, cashflow forecasts and final accounts Acting as the primary commercial interface with clients, principal contractors and commercial representatives Producing accurate monthly commercial reports and advising senior leadership on risks, opportunities and margin performance Supporting Project Managers with commercial guidance, training and mentoring to strengthen delivery outcomes Ensuring all commercial activity aligns with internal management systems, governance requirements and SHEQ standards. What you'll need to succeed In order to be successful, you will bring: Proven expertise administering NEC3/NEC4 (including Options A, C and E) and JCT contracts within construction, civil engineering or specialist subcontracting Strong commercial acumen with experience managing multiple projects simultaneously Advanced skills in CVRs, valuations, forecasting, compensation events and final accounts Excellent negotiation, communication and stakeholder-management skills A full UK driving licence and flexibility to travel to sites and client offices nationwide. What you'll get in return In return, you will receive: Starting salary up to £85,000 per annum Company car (available for personal use) Annual leave entitlement Company pension scheme Private healthcare Hybrid working Profit-related bonus Group life insurance Multiple health and wellbeing benefits Fully covered accommodation and business mileage Collaborative and supportive work environment Exposure to high-profile and impactful projects Stable, values-driven organisation committed to safety, quality and continuous improvement. Long-term career progression with a technically respected and growing contractor. What you need to do now If you're interested in this role and meet the criteria above, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Please note - this contractor does not hold a licence for sponsored work visas. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Full Stack Engineer - Tech & Delivery Lead Location: Sheffield (3 days onsite mandatory) Duration:6 months contract Rate: £519/Day Role Summary: Client is seeking an experienced Full Stack Engineer - Tech & Delivery Lead to lead the design, build, and delivery of an end-to-end internal AI-enabled helpdesk and workflow automation platform.This role combines hands-on full-stack engineering with technical leadership and delivery accountability, owning solutions across web UI, Back End services, APIs, AI/agent orchestration, and enterprise integrations. The successful candidate will lead technical delivery within an agile team, ensuring solutions meet Client's standards for security, resilience, scalability, and compliance, while delivering tangible business outcomes. Key Responsibilities- T echnical Leadership & Architecture Act as the technical lead for the platform, defining end-to-end solution design across Front End, Back End, APIs, and AI/agent workflows. Make architectural decisions aligned to Client technology standards, cloud strategy, and engineering best practices. Provide hands-on guidance, code reviews, and mentoring to engineers within the delivery team. Ensure non-functional requirements are met, including security, performance, observability, and resilience. Full-Stack Engineering Design and build user-facing applications for employees, support agents, and administrators. Develop Front End, Back End, and API layers supporting chat, ticket submission, case management, status tracking, and escalation. Build and enhance AI/LLM-powered agent workflows to automate repetitive IT helpdesk tasks (eg password resets, account unlocks, access requests, knowledge-based troubleshooting). Implement prompt flows, guardrails, human-in-the-loop mechanisms, fallback logic, and error handling suitable for enterprise use. Delivery Ownership Own delivery from discovery and design through development, testing, and deployment. Work closely with Product Owners, Delivery Managers, and business stakeholders to plan, prioritise, and deliver incremental value. Drive agile delivery rhythms (sprint planning, backlog refinement, demos, retrospectives). Proactively manage delivery risks, dependencies, and technical debt. Integration & Enterprise Enablement Integrate solutions with enterprise platforms such as ticketing, identity, collaboration, and ITSM systems. Ensure secure integration patterns including authentication, RBAC, auditing, and logging. Support production releases and live service handover, including documentation and operational readiness. Governance & Stakeholder Engagement Ensure adherence to client governance, security, and risk management requirements. Communicate progress, risks, and technical decisions clearly to both technical and non-technical stakeholders. Contribute to continuous improvement of engineering and delivery practices across the team. Required Skills & Experience Strong hands-on full-stack engineering experience with modern Front End and Back End frameworks. Proficiency in Python, Node.js, or Java, and experience building production-grade APIs and services. Demonstrated experience leading technical delivery in an agile environment. Experience designing and building REST APIs, workflow engines, and enterprise web applications. Working knowledge of LLM APIs, prompt engineering, agent/tool-calling patterns, and responsible AI implementation. Solid understanding of security fundamentals including authentication, authorisation, secure coding, and auditability. Experience working in regulated or large enterprise environments. Preferred Skills & Experience Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM platforms. Experience with collaboration tools such as Microsoft Teams or Slack integrations. Background in building internal employee tools or enterprise support platforms. Experience operating in financial services or similarly regulated industries. Familiarity with DevOps practices, CI/CD pipelines, and cloud-native architectures. What This Role Offers Opportunity to combine deep technical contribution with leadership and delivery ownership. Exposure to AI-driven automation at enterprise scale within a global financial institution. Influence over technical direction, engineering standards, and delivery outcomes. Work on high-impact internal platforms used by thousands of client employees. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
May 07, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Full Stack Engineer - Tech & Delivery Lead Location: Sheffield (3 days onsite mandatory) Duration:6 months contract Rate: £519/Day Role Summary: Client is seeking an experienced Full Stack Engineer - Tech & Delivery Lead to lead the design, build, and delivery of an end-to-end internal AI-enabled helpdesk and workflow automation platform.This role combines hands-on full-stack engineering with technical leadership and delivery accountability, owning solutions across web UI, Back End services, APIs, AI/agent orchestration, and enterprise integrations. The successful candidate will lead technical delivery within an agile team, ensuring solutions meet Client's standards for security, resilience, scalability, and compliance, while delivering tangible business outcomes. Key Responsibilities- T echnical Leadership & Architecture Act as the technical lead for the platform, defining end-to-end solution design across Front End, Back End, APIs, and AI/agent workflows. Make architectural decisions aligned to Client technology standards, cloud strategy, and engineering best practices. Provide hands-on guidance, code reviews, and mentoring to engineers within the delivery team. Ensure non-functional requirements are met, including security, performance, observability, and resilience. Full-Stack Engineering Design and build user-facing applications for employees, support agents, and administrators. Develop Front End, Back End, and API layers supporting chat, ticket submission, case management, status tracking, and escalation. Build and enhance AI/LLM-powered agent workflows to automate repetitive IT helpdesk tasks (eg password resets, account unlocks, access requests, knowledge-based troubleshooting). Implement prompt flows, guardrails, human-in-the-loop mechanisms, fallback logic, and error handling suitable for enterprise use. Delivery Ownership Own delivery from discovery and design through development, testing, and deployment. Work closely with Product Owners, Delivery Managers, and business stakeholders to plan, prioritise, and deliver incremental value. Drive agile delivery rhythms (sprint planning, backlog refinement, demos, retrospectives). Proactively manage delivery risks, dependencies, and technical debt. Integration & Enterprise Enablement Integrate solutions with enterprise platforms such as ticketing, identity, collaboration, and ITSM systems. Ensure secure integration patterns including authentication, RBAC, auditing, and logging. Support production releases and live service handover, including documentation and operational readiness. Governance & Stakeholder Engagement Ensure adherence to client governance, security, and risk management requirements. Communicate progress, risks, and technical decisions clearly to both technical and non-technical stakeholders. Contribute to continuous improvement of engineering and delivery practices across the team. Required Skills & Experience Strong hands-on full-stack engineering experience with modern Front End and Back End frameworks. Proficiency in Python, Node.js, or Java, and experience building production-grade APIs and services. Demonstrated experience leading technical delivery in an agile environment. Experience designing and building REST APIs, workflow engines, and enterprise web applications. Working knowledge of LLM APIs, prompt engineering, agent/tool-calling patterns, and responsible AI implementation. Solid understanding of security fundamentals including authentication, authorisation, secure coding, and auditability. Experience working in regulated or large enterprise environments. Preferred Skills & Experience Experience integrating with ServiceNow, Jira, Zendesk, or similar ITSM platforms. Experience with collaboration tools such as Microsoft Teams or Slack integrations. Background in building internal employee tools or enterprise support platforms. Experience operating in financial services or similarly regulated industries. Familiarity with DevOps practices, CI/CD pipelines, and cloud-native architectures. What This Role Offers Opportunity to combine deep technical contribution with leadership and delivery ownership. Exposure to AI-driven automation at enterprise scale within a global financial institution. Influence over technical direction, engineering standards, and delivery outcomes. Work on high-impact internal platforms used by thousands of client employees. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
May 07, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Analytics team Engineering at hx drives every breakthrough that transforms how insurers make billion-dollar decisions. Our Analytics team sits at the cutting edge of this mission, building the data systems that unlock the full value of complex insurance datasets. We're turning raw portfolio data into actionable insights that help underwriters and actuaries make smarter, faster decisions on risks worth billions. As a Senior Backend Engineer in the Analytics team, you'll architect and build the foundational data systems that power next-generation insurance analytics. This is greenfield territory - you'll be designing distributed data solutions from the ground up, creating scalable ingestion pipelines, and building the infrastructure that turns complex insurance data into competitive advantage for our customers. You'll work at the intersection of complex engineering challenges and real business impact, collaborating with sharp product and UX minds to create data-driven experiences that fundamentally change how insurers understand and optimise their risk portfolios. If you love solving hard technical problems while seeing direct customer impact, this is where you'll thrive. What You'll Be Doing Build scalable data systems in Kotlin that enable insurers to ingest, process, and explore complex datasets, turning months of manual analysis into real-time insights that drive billion-dollar risk decisions. Design distributed analytics infrastructure on AWS using Terraform, creating robust, cloud native systems that handle enterprise scale data volumes while maintaining reliability and performance. Deliver customer facing analytics features that transform how users understand and optimise risk modelling, building intuitive interfaces for complex portfolio analytics that were previously impossible. Drive technical innovation in data architecture, piloting emerging technologies and AI/ML approaches that continuously improve the analytics experience and unlock new capabilities for customers. Collaborate across disciplines with Product, UX, and Engineering teams to translate complex business requirements into elegant technical solutions that balance powerful functionality with usability. Elevate system quality through robust architecture decisions, comprehensive testing, and clear documentation that makes complex data systems maintainable and scalable as the team grows. What You'll Need to Have Done Built production backend systems with proven experience as a polyglot engineer, ideally with strong Kotlin skills and the ability to work effectively across multiple languages and tech stacks. Delivered scalable cloud infrastructure using AWS and infrastructure as code tools like Terraform, with hands on experience building distributed systems that handle real world data volumes. Developed data warehousing solutions with hands on experience building ETL pipelines, data modelling, and orchestration workflows using modern tools (e.g., dbt, Airflow, Spark), demonstrating the ability to transform raw data into reliable, performant analytics infrastructure that supports business decision making at scale. Collaborated effectively across teams to deliver features that customers actually use, with evidence of translating business requirements into technical solutions that drive measurable impact. Maintained high code quality standards with a commitment to clean, well documented, maintainable systems and the discipline to build infrastructure that scales with business growth. Demonstrated curiosity about emerging technologies, particularly around data processing, analytics platforms, and AI/ML tools that can enhance developer productivity and unlock new customer value. You're Unlikely To Thrive Here If You prefer working with well established data systems rather than building foundational analytics infrastructure from scratch in a rapidly evolving environment. You're more comfortable focusing on purely technical challenges than understanding the business context and customer impact of the data systems you're building. You're not excited by the complexity that comes with distributed data processing, enterprise scale systems, and the technical depth required for analytics platforms. Reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Additional Perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview Process Initial call with our Talent team to kick things off (30 minutes) Manager Interview (60 minutes) Technical Interview - Code Review & AI Pairing (120 minutes) Values Interview (60 minutes) We offer! Our Commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next Steps: If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Head of FCAS Systems Design Co-Ordination - 3344-1 Initial 6-month contract 3 days onsite per week in Stsvenage, Bristol or Bolton (rest remote) 80ph, UMB, inside IR35 SC to start - SC must be in place prior to starting this contract. Those with live clearance will be priortised due to urgency of the position. UKEO - This role is only open to sole British nationals due to nature of the programme. Our client, operating in the Defence and Security sector, is actively seeking a Head of FCAS Systems Design Coordination to join their dynamic team on an initial 6-month contract. This role can be based in either Bristol, Bolton, or Stevenage, with a requirement to be onsite for three days per week. This is a senior-level position within a major programme aimed at designing and delivering a Future Combat Air System for the RAF, in collaboration with international partners, Italy and Japan. Key Responsibilities: Acting as the Senior Engineering Manager for the System Products & Technologies Task Group, including: Supporting recruitment efforts Assisting with the development plans for team members Managing team mobility Leading the Systems Design Coordination & Transversals Team (SDCaT Team), responsible for: Line management within SDCaT Ownership of assigned activities Managing various key areas such as Human Factors, Through Life Services, Safety, and Product Security Overseeing weapon integration efforts Managing programme-wide engineering governance, including: Ownership of project gates and design reviews Maintaining the Engineering Management Plan and Systems Engineering Management Plan Managing relationships with key stakeholders including BAE, MOD, and internal teams Handling bid and long-term planning for SDCaT Providing technical review of outputs from the System Products & Technologies Task Group (SPaT) Job Requirements: Proven ability to form and maintain strong relationships within the sector and with external partners Strong leadership skills to develop individual roles within the project and ensure the right opportunities Thorough understanding of multiple stakeholder needs and aligning these within a business context to aid decision making Ability to influence and drive the narrative towards achieving key objectives Excellent attention to detail, organisational, and communication skills Experience in Model Based Systems Engineering, Systems Design, and Systems Engineering Background as a Chief Engineer or similar senior engineering role If you have the necessary expertise and experience for this challenging role within a cutting-edge Defence and Aerospace programme, we encourage you to apply now for this fantastic opportunity to join the FCAS Programme.
May 07, 2026
Contractor
Head of FCAS Systems Design Co-Ordination - 3344-1 Initial 6-month contract 3 days onsite per week in Stsvenage, Bristol or Bolton (rest remote) 80ph, UMB, inside IR35 SC to start - SC must be in place prior to starting this contract. Those with live clearance will be priortised due to urgency of the position. UKEO - This role is only open to sole British nationals due to nature of the programme. Our client, operating in the Defence and Security sector, is actively seeking a Head of FCAS Systems Design Coordination to join their dynamic team on an initial 6-month contract. This role can be based in either Bristol, Bolton, or Stevenage, with a requirement to be onsite for three days per week. This is a senior-level position within a major programme aimed at designing and delivering a Future Combat Air System for the RAF, in collaboration with international partners, Italy and Japan. Key Responsibilities: Acting as the Senior Engineering Manager for the System Products & Technologies Task Group, including: Supporting recruitment efforts Assisting with the development plans for team members Managing team mobility Leading the Systems Design Coordination & Transversals Team (SDCaT Team), responsible for: Line management within SDCaT Ownership of assigned activities Managing various key areas such as Human Factors, Through Life Services, Safety, and Product Security Overseeing weapon integration efforts Managing programme-wide engineering governance, including: Ownership of project gates and design reviews Maintaining the Engineering Management Plan and Systems Engineering Management Plan Managing relationships with key stakeholders including BAE, MOD, and internal teams Handling bid and long-term planning for SDCaT Providing technical review of outputs from the System Products & Technologies Task Group (SPaT) Job Requirements: Proven ability to form and maintain strong relationships within the sector and with external partners Strong leadership skills to develop individual roles within the project and ensure the right opportunities Thorough understanding of multiple stakeholder needs and aligning these within a business context to aid decision making Ability to influence and drive the narrative towards achieving key objectives Excellent attention to detail, organisational, and communication skills Experience in Model Based Systems Engineering, Systems Design, and Systems Engineering Background as a Chief Engineer or similar senior engineering role If you have the necessary expertise and experience for this challenging role within a cutting-edge Defence and Aerospace programme, we encourage you to apply now for this fantastic opportunity to join the FCAS Programme.
Finance and IT Administrator The Role We are seeking a Finance and IT Administrator to join our expanding business in a varied and evolving role. Combining finance administration with IT and systems support, this position offers an excellent opportunity to develop skills across multiple functions. This role is ideal for someone who is highly organised, detail-oriented, and comfortable working across both finance and IT in a fast-paced environment. Responsibilities The postholder will be responsible for carrying out a range of duties, including but not limited to: Check and approve customer invoices interfaced from the Manufacturing system (MRPEasy) to the Finance system (Xero). Check bank statements daily for payments received from customers and liaise with Account Managers to allocate the payment correctly to outstanding invoices. Complete weekly reconciliation of month-to-date sales between the Manufacturing and Finance systems. Prepare weekly customer statements of account and provide to Account Managers. Prepare monthly report showing invoices raised in respect of export sales and issue to the Commercial Director. Invoice management for all HR, H&S, IT, systems e.g. tracking, checking, downloading, uploading. Manage IT supplier contracts and renewals. Monitor spending on IT equipment and licenses to ensure costs stay within budget. Make IT system changes as required e.g. set up new users, acquire licenses, issues management. Manage all IT subscriptions. Hardware management. Take weekly backup of the Manufacturing system. Basic IT support e.g. issues with email, some software, printers, hardware issues, ethernet. Prepare staff expenses report and send to accounts payable. Absence cover for other members of the finance team. Additional tasks as required. Profile and Skills Essential: Available to work Monday to Friday. Good level of secondary school education including Mathematics and English at GCSE Grade 5 or above. Proficient in the use of Microsoft packages including Outlook, Word and skilled to Intermediate level with Excel. The ability to work efficiently and accurately and with a high level of attention to detail. Diligent, hard-working and willing to work collaboratively as part of a developing team. Excellent communication, interpersonal and analytical skills. Adaptable and with a willingness to embrace new technology as it is introduced. Experience working with integrated business systems (e.g. ERP / MRP and finance systems). Ability to manage multiple processes and deadlines. Basic understanding of IT systems, user administration, and troubleshooting. Desirable: Proven experience of working within a Finance team for a similar organisation. Previous experience of analysing information and problem solving. Working knowledge of Xero or a similar financial system. Understanding of data security, backups, or basic IT governance. Benefits: 37.5 hours per week, 8am 4pm, Monday to Friday with 30 min lunch break 29 days holidays pa (including Bank Holidays) Company pension Company bonus scheme Quarterly incentives Above and Beyond employee recognition scheme Long service award Calendar of staff social events Employee discount Free parking on-site
May 07, 2026
Full time
Finance and IT Administrator The Role We are seeking a Finance and IT Administrator to join our expanding business in a varied and evolving role. Combining finance administration with IT and systems support, this position offers an excellent opportunity to develop skills across multiple functions. This role is ideal for someone who is highly organised, detail-oriented, and comfortable working across both finance and IT in a fast-paced environment. Responsibilities The postholder will be responsible for carrying out a range of duties, including but not limited to: Check and approve customer invoices interfaced from the Manufacturing system (MRPEasy) to the Finance system (Xero). Check bank statements daily for payments received from customers and liaise with Account Managers to allocate the payment correctly to outstanding invoices. Complete weekly reconciliation of month-to-date sales between the Manufacturing and Finance systems. Prepare weekly customer statements of account and provide to Account Managers. Prepare monthly report showing invoices raised in respect of export sales and issue to the Commercial Director. Invoice management for all HR, H&S, IT, systems e.g. tracking, checking, downloading, uploading. Manage IT supplier contracts and renewals. Monitor spending on IT equipment and licenses to ensure costs stay within budget. Make IT system changes as required e.g. set up new users, acquire licenses, issues management. Manage all IT subscriptions. Hardware management. Take weekly backup of the Manufacturing system. Basic IT support e.g. issues with email, some software, printers, hardware issues, ethernet. Prepare staff expenses report and send to accounts payable. Absence cover for other members of the finance team. Additional tasks as required. Profile and Skills Essential: Available to work Monday to Friday. Good level of secondary school education including Mathematics and English at GCSE Grade 5 or above. Proficient in the use of Microsoft packages including Outlook, Word and skilled to Intermediate level with Excel. The ability to work efficiently and accurately and with a high level of attention to detail. Diligent, hard-working and willing to work collaboratively as part of a developing team. Excellent communication, interpersonal and analytical skills. Adaptable and with a willingness to embrace new technology as it is introduced. Experience working with integrated business systems (e.g. ERP / MRP and finance systems). Ability to manage multiple processes and deadlines. Basic understanding of IT systems, user administration, and troubleshooting. Desirable: Proven experience of working within a Finance team for a similar organisation. Previous experience of analysing information and problem solving. Working knowledge of Xero or a similar financial system. Understanding of data security, backups, or basic IT governance. Benefits: 37.5 hours per week, 8am 4pm, Monday to Friday with 30 min lunch break 29 days holidays pa (including Bank Holidays) Company pension Company bonus scheme Quarterly incentives Above and Beyond employee recognition scheme Long service award Calendar of staff social events Employee discount Free parking on-site
Indirect Tax Manager East Yorkshire/ Hybrid £65,000 + Benefits An excellent opportunity to join a fast-growing, international business at a pivotal stage of its expansion. This role sits within a central finance function and offers exposure to a wide range of indirect tax matters across a global footprint, with strong scope to influence systems. This is a fantastic opportunity for a commercially minded tax professional looking to step into a broad, varied in-house role with genuine progression and development potential. The Role Reporting into senior leadership, you will take ownership of the group's indirect tax compliance and advisory matters, working closely with internal stakeholders and external advisors. Key responsibilities include: Oversight and review of UK VAT compliance, including quarterly VAT returns Supporting and improving processes following transition to Making Tax Digital Responding to operational VAT and indirect tax queries Monitoring legislative changes and implementing system updates where required Ownership of indirect tax balance sheet reconciliations and process development Reviewing and enhancing VAT controls and governance frameworks Supporting M&A activity and wider tax projects Acting as a key point of contact for external auditors on indirect tax matters About You CTA or ACA qualified Strong experience across UK VAT and indirect tax Confident stakeholder manager, able to operate in a fast-paced environment Commercially aware with a proactive mindset Interested in building a long-term career in a growing in-house environment We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
May 07, 2026
Full time
Indirect Tax Manager East Yorkshire/ Hybrid £65,000 + Benefits An excellent opportunity to join a fast-growing, international business at a pivotal stage of its expansion. This role sits within a central finance function and offers exposure to a wide range of indirect tax matters across a global footprint, with strong scope to influence systems. This is a fantastic opportunity for a commercially minded tax professional looking to step into a broad, varied in-house role with genuine progression and development potential. The Role Reporting into senior leadership, you will take ownership of the group's indirect tax compliance and advisory matters, working closely with internal stakeholders and external advisors. Key responsibilities include: Oversight and review of UK VAT compliance, including quarterly VAT returns Supporting and improving processes following transition to Making Tax Digital Responding to operational VAT and indirect tax queries Monitoring legislative changes and implementing system updates where required Ownership of indirect tax balance sheet reconciliations and process development Reviewing and enhancing VAT controls and governance frameworks Supporting M&A activity and wider tax projects Acting as a key point of contact for external auditors on indirect tax matters About You CTA or ACA qualified Strong experience across UK VAT and indirect tax Confident stakeholder manager, able to operate in a fast-paced environment Commercially aware with a proactive mindset Interested in building a long-term career in a growing in-house environment We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
) for more information.Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Details Viridien is seeking a Marketing Technology Manager to lead the design, optimization, and integration of our digital marketing technology ecosystem. This role ensures our martech stack supports marketing and communications strategies aligned with Viridien's business goals. About the Team You'll join a dynamic, collaborative Marketing & Communications team that partners closely with Sales, and IT. Together, we drive digital acceleration, deliver smarter, more impactful campaigns that deepen client engagement, and elevate Viridien's brand across key global markets. Key Responsibilities Own and optimize Viridien's martech stack and integrations across platforms and vendors. This is an individual contributor role with hands-on ownership, requiring a strong vendor-management mindset, including oversight of external partners, agencies, and technology providers. Manage our marketing automation platform, including workflows for lead management and connectors with CRM- (e.g., HubSpot, Salesforce). Implement tagging, tracking, and multi-channel attribution frameworks (e.g., GA4, GTM, UTMs). Ensure compliance with data privacy regulations (e.g., GDPR) and internal / best practice data governance policies. Develop and drive a 12-month martech roadmap and track and report on performance against KPIs. Mentor team members and support process standardization. Qualifications Required: Bachelor's degree in marketing, communications, or related field. 7+ years of experience in Martech, (B2B preferred). Proven expertise in managing and integrating: CMS platforms (e.g., Drupal), tag managers (e.g., GTM), and domain/DNS systems, Analytics & UX tools (e.g., GA4, HotJar), Marketing automation (e.g., HubSpot) and CRM platforms (e.g., Salesforce), Performance & SEO tools (e.g., SEMrush, Search Console), Compliance & consent tools (e.g., CookiePro). Strong understanding of lifecycle data management, automation, and multi-touch attribution. Excellent project management and cross-functional collaboration skills. Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Onsite Gym Facilities Learning and Development At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.Apply now to join a team that values innovation, data-driven strategy, and collaboration. Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.Create a brighter future for
May 07, 2026
Full time
) for more information.Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Details Viridien is seeking a Marketing Technology Manager to lead the design, optimization, and integration of our digital marketing technology ecosystem. This role ensures our martech stack supports marketing and communications strategies aligned with Viridien's business goals. About the Team You'll join a dynamic, collaborative Marketing & Communications team that partners closely with Sales, and IT. Together, we drive digital acceleration, deliver smarter, more impactful campaigns that deepen client engagement, and elevate Viridien's brand across key global markets. Key Responsibilities Own and optimize Viridien's martech stack and integrations across platforms and vendors. This is an individual contributor role with hands-on ownership, requiring a strong vendor-management mindset, including oversight of external partners, agencies, and technology providers. Manage our marketing automation platform, including workflows for lead management and connectors with CRM- (e.g., HubSpot, Salesforce). Implement tagging, tracking, and multi-channel attribution frameworks (e.g., GA4, GTM, UTMs). Ensure compliance with data privacy regulations (e.g., GDPR) and internal / best practice data governance policies. Develop and drive a 12-month martech roadmap and track and report on performance against KPIs. Mentor team members and support process standardization. Qualifications Required: Bachelor's degree in marketing, communications, or related field. 7+ years of experience in Martech, (B2B preferred). Proven expertise in managing and integrating: CMS platforms (e.g., Drupal), tag managers (e.g., GTM), and domain/DNS systems, Analytics & UX tools (e.g., GA4, HotJar), Marketing automation (e.g., HubSpot) and CRM platforms (e.g., Salesforce), Performance & SEO tools (e.g., SEMrush, Search Console), Compliance & consent tools (e.g., CookiePro). Strong understanding of lifecycle data management, automation, and multi-touch attribution. Excellent project management and cross-functional collaboration skills. Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Onsite Gym Facilities Learning and Development At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.Apply now to join a team that values innovation, data-driven strategy, and collaboration. Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.Create a brighter future for