Order Processor

Window and Door Order Processor
Salary: £25,000 £30,000 per annum
Location: Stoke On trent, Staffordshire

Experienced Order Processor with a strong background in the UPVC and aluminium window and door industry, skilled in accurately managing orders from quotation through to manufacturing. Known for attention to detail, excellent communication, and the ability to manage customer requirements efficiently.

Key Skills & Expertise:

• Order Processing: Proficient in using Window Designer to process UPVC windows and doors, manage composite door and shaped frame orders, and handle conservatory roof specifications.

• Customer Liaison: Skilled in sending sign-off paperwork, chasing approvals, handling customer enquiries via phone and email, and making order amendments in line with customer requests.

• Administrative Efficiency: Experienced in ensuring orders are processed accurately and on time, checking compliance with customer requirements, and reporting issues to relevant managers.

• Industry Experience: Minimum of 3 years experience within the window industry, with hands-on knowledge of UPVC and aluminium products.

• Technical & IT Skills: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with industry-specific software for order management.

• Teamwork & Independence: Able to work effectively both independently and as part of a small team.

Professional Highlights:

• Consistently processed orders accurately and efficiently, reducing errors and improving customer satisfaction.

• Managed complex orders, including special shapes and bespoke products, ensuring smooth production workflow.

• Developed strong relationships with customers and internal teams to support timely project completion.

Why This Candidate Stands Out:
This candidate combines detailed knowledge of UPVC and aluminium products with proven order processing expertise. Their meticulous approach, excellent communication, and industry experience make them highly capable of supporting manufacturing operations and maintaining high customer satisfaction.

Next Steps:
If you are looking for more candidates with this level of experience, let us know and we can provide the full CV for your review.