Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and EU LOCATION: Belfast TYPE: Full time onsite WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working This is a critical technical role within our newly established Digital team in Belfast, instrumental in ensuring end to end stability and performance of our Digital Finance Solution with a primary focus on ERP (SAP) solution You'll be the on-site digital representative for the digital finance solutions providing a vital link between our local Belfast site and the central ERP Centre of Excellence (CoE) for all these subjects. Initially, you'll be heavily involved in the 2-3 year transition period, during which the business will be using existing Digital Solutions and Services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's Digital Team as they implement a new SAP S/4HANA system. Critically, you'll need to strategically influence and participate in this S/4HANA implementation ensuring it is configured in a way that facilitates an easier migration to a future SAP solution owned directly by us (ERP CoE). This means looking beyond the immediate transition, understanding the bigger picture, and supporting decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our current Digital Finance Solution (primarily SAP) environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep SAP expertise (but not limited to), support key projects and activities, and contribute strategically to the success of our manufacturing ramp-up in a dynamic environment undergoing significant transformation. HOW YOU WILL CONTRIBUTE TO THE TEAM 1. Ensure the transition period from an overall Digital Finance perspective ( 2 to 3 years) Actively engage with the current supplier s S/4 Hana implementation team to understand the solution for finance and be the local point of contact for the ERP CoE Digital Finance team to influence decisions or future evolutions (in collaboration with the ERP CoE Digital Finance team) to ease the future integration in the Digital Finance central solutions. Ensure services delivered from existing suppliers are in line with the current contracts to secure the day to day activities. (bugs / defects resolution as per TSA) Anticipate, Advice & Secure on potential mandatory small evolutions / change requests of the As-Is solutions with the existing suppliers being and remaining compliant / efficient. Develop deep understanding of the As-Is solutions (end to end) with processes associated to ease the transition to the Digital Finance central solutions. Be the focal point between Belfast local teams and the central SAP ERP CoE (Finance), ensuring effective communication and alignment on Finance solutions. Support the central team for the end state strategy ensuring completeness and accuracy. 2. Be the local focal point for the end state strategy definition & deployment Have a key role in the project for the deployment of the Airbus Digital Finance Central solutions to advice and support the project leader. Ensure a smooth transition on all aspects ensuring effectiveness of the Belfast integration 3. Be the local focal point to secure efficiency and reliability After the integration, remain the single point of contact and the relay of Digital Finance central team for overall Belfast finance solutions securing day to day activities and anticipating future evolutions for efficiency or for legal requirements. ABOUT YOU Proven experience ideally within a large-scale Digital transformation context. Strong understanding of Finance processes and their integration within an ERP environment (e.g., SAP FI, CO, PS, QM, S/4HANA) in a manufacturing or industrial context. Additional experiences in operations / logistics with Finance integration is desired. Experience in post-merger integration or transition projects, especially in multi-system environments (desired). Experience in Transition Service Agreements (TSA) and their operational implication (desired). Experience with quality management systems and performance monitoring frameworks. Demonstrated ability in risk management and operational excellence. Experience in managing external suppliers deliverables. Excellent analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. Ability to work effectively with multi-functional teams and adapt to a fast-paced environment. Knowledge of new concepts and technologies such as Finance Automation, Analytics is a plus. A proactive mindset with a strong drive for results and continuous improvement. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apr 14, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and EU LOCATION: Belfast TYPE: Full time onsite WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working This is a critical technical role within our newly established Digital team in Belfast, instrumental in ensuring end to end stability and performance of our Digital Finance Solution with a primary focus on ERP (SAP) solution You'll be the on-site digital representative for the digital finance solutions providing a vital link between our local Belfast site and the central ERP Centre of Excellence (CoE) for all these subjects. Initially, you'll be heavily involved in the 2-3 year transition period, during which the business will be using existing Digital Solutions and Services provided by the current supplier. A key aspect of your role will be to assess the service we are receiving, contributing to the tracking and management of service performance in partnership with them. You will also work alongside the current supplier's Digital Team as they implement a new SAP S/4HANA system. Critically, you'll need to strategically influence and participate in this S/4HANA implementation ensuring it is configured in a way that facilitates an easier migration to a future SAP solution owned directly by us (ERP CoE). This means looking beyond the immediate transition, understanding the bigger picture, and supporting decisions that align with our long-term objectives. Beyond this, you'll play a crucial role in maintaining and optimizing our current Digital Finance Solution (primarily SAP) environment, ensuring high reliability, availability, and performance as we evolve our IT landscape. This position offers a unique opportunity to apply deep SAP expertise (but not limited to), support key projects and activities, and contribute strategically to the success of our manufacturing ramp-up in a dynamic environment undergoing significant transformation. HOW YOU WILL CONTRIBUTE TO THE TEAM 1. Ensure the transition period from an overall Digital Finance perspective ( 2 to 3 years) Actively engage with the current supplier s S/4 Hana implementation team to understand the solution for finance and be the local point of contact for the ERP CoE Digital Finance team to influence decisions or future evolutions (in collaboration with the ERP CoE Digital Finance team) to ease the future integration in the Digital Finance central solutions. Ensure services delivered from existing suppliers are in line with the current contracts to secure the day to day activities. (bugs / defects resolution as per TSA) Anticipate, Advice & Secure on potential mandatory small evolutions / change requests of the As-Is solutions with the existing suppliers being and remaining compliant / efficient. Develop deep understanding of the As-Is solutions (end to end) with processes associated to ease the transition to the Digital Finance central solutions. Be the focal point between Belfast local teams and the central SAP ERP CoE (Finance), ensuring effective communication and alignment on Finance solutions. Support the central team for the end state strategy ensuring completeness and accuracy. 2. Be the local focal point for the end state strategy definition & deployment Have a key role in the project for the deployment of the Airbus Digital Finance Central solutions to advice and support the project leader. Ensure a smooth transition on all aspects ensuring effectiveness of the Belfast integration 3. Be the local focal point to secure efficiency and reliability After the integration, remain the single point of contact and the relay of Digital Finance central team for overall Belfast finance solutions securing day to day activities and anticipating future evolutions for efficiency or for legal requirements. ABOUT YOU Proven experience ideally within a large-scale Digital transformation context. Strong understanding of Finance processes and their integration within an ERP environment (e.g., SAP FI, CO, PS, QM, S/4HANA) in a manufacturing or industrial context. Additional experiences in operations / logistics with Finance integration is desired. Experience in post-merger integration or transition projects, especially in multi-system environments (desired). Experience in Transition Service Agreements (TSA) and their operational implication (desired). Experience with quality management systems and performance monitoring frameworks. Demonstrated ability in risk management and operational excellence. Experience in managing external suppliers deliverables. Excellent analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels. Ability to work effectively with multi-functional teams and adapt to a fast-paced environment. Knowledge of new concepts and technologies such as Finance Automation, Analytics is a plus. A proactive mindset with a strong drive for results and continuous improvement. Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
As a Service Manager at our Balmedie care home, you will lead the service day to day, ensuring safe, consistent and high-quality care for older people while driving standards, stability and performance across the team. This is a senior leadership role where your decisions directly impact the quality of care, team culture and overall success of the service. What your day could look like You will take full responsibility for the leadership and operation of the service, including: Leading, managing and developing your team to deliver safe, high-quality care Taking ownership of recruitment, supervision, performance management and workforce planning Managing budgets, staffing levels and resources with a strong focus on efficiency and quality Ensuring full compliance with regulatory requirements, policies and best practice Setting clear expectations and maintaining consistent standards across the service Building effective relationships with families, professionals and external partners Working closely with senior leaders to drive improvement and service development About you You are an experienced Service Manager or a confident Deputy ready to step up, with a clear track record of leading teams within a care home environment. You must hold an SVQ Level 4 in Social Care and an H&SC LMC Award or equivalent, in line with SSSC requirements. Management experience within a care home setting is essential for this role. You understand the realities of running a care service, including managing staffing pressures, maintaining standards and leading through challenge. You are organised, accountable and able to make decisions that support both residents and staff. You are confident using digital systems and Microsoft Office, and able to manage budgets, staffing and operational priorities effectively. You lead from the front, set clear expectations and support your team to deliver consistently. You must be registered with the SSSC, or willing to register, and be a member of the PVG Scheme or willing to join. What you will gain Access to employee benefits including Perkbox and Blue Light Card Health cash plan and employee assistance programme Ongoing training and development opportunities Support to achieve and maintain required qualifications A supportive organisation with strong values and clear purpose If you have the experience to lead a care home service and are ready to take full accountability for quality, performance and team leadership, we want to hear from you. Apply now to join CrossReach and take the next step in your leadership career. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here -
Apr 14, 2026
Full time
As a Service Manager at our Balmedie care home, you will lead the service day to day, ensuring safe, consistent and high-quality care for older people while driving standards, stability and performance across the team. This is a senior leadership role where your decisions directly impact the quality of care, team culture and overall success of the service. What your day could look like You will take full responsibility for the leadership and operation of the service, including: Leading, managing and developing your team to deliver safe, high-quality care Taking ownership of recruitment, supervision, performance management and workforce planning Managing budgets, staffing levels and resources with a strong focus on efficiency and quality Ensuring full compliance with regulatory requirements, policies and best practice Setting clear expectations and maintaining consistent standards across the service Building effective relationships with families, professionals and external partners Working closely with senior leaders to drive improvement and service development About you You are an experienced Service Manager or a confident Deputy ready to step up, with a clear track record of leading teams within a care home environment. You must hold an SVQ Level 4 in Social Care and an H&SC LMC Award or equivalent, in line with SSSC requirements. Management experience within a care home setting is essential for this role. You understand the realities of running a care service, including managing staffing pressures, maintaining standards and leading through challenge. You are organised, accountable and able to make decisions that support both residents and staff. You are confident using digital systems and Microsoft Office, and able to manage budgets, staffing and operational priorities effectively. You lead from the front, set clear expectations and support your team to deliver consistently. You must be registered with the SSSC, or willing to register, and be a member of the PVG Scheme or willing to join. What you will gain Access to employee benefits including Perkbox and Blue Light Card Health cash plan and employee assistance programme Ongoing training and development opportunities Support to achieve and maintain required qualifications A supportive organisation with strong values and clear purpose If you have the experience to lead a care home service and are ready to take full accountability for quality, performance and team leadership, we want to hear from you. Apply now to join CrossReach and take the next step in your leadership career. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes.Deadline: Posts close at midnight on the indicated date.Application Assistance: For help completing an application on Jobtrain, please click here -
Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data-driven service processes. The ideal candidate will have deep expertise in customer service transformation within regulated environments, strong leadership across business and technical teams, and a proven track record of delivering complex digital change programmes. Key Responsibilities Programme & Delivery Leadership Lead end-to-end delivery of case management transformation programmes, from discovery and requirements through to deployment, adoption and continuous improvement. Build and manage programme plans, budgets, risks, dependencies and governance frameworks. Ensure alignment with regulatory obligations (e.g., Ofwat commitments, GSS requirements) and wider customer experience strategies. Customer Service Transformation Oversee the design and implementation of customer workflows, interaction processes and service-level frameworks. Drive improvements across complaint handling, vulnerability management, billing enquiries, operational incidents and multi-channel customer interactions. Ensure solutions deliver consistent, transparent and auditable outcomes for customers. Technology & Systems Integration Manage delivery of case management platforms and integrations with CRM, billing, field operations, asset management and data analytics systems. Coordinate cross-functional teams across IT, Digital, Operations, Customer Service and external partners. Oversee testing cycles, data migration, UAT and go-live readiness activities. Stakeholder Engagement & Change Management Act as a key point of contact for senior leaders, operational teams, technology partners and regulatory stakeholders. Lead change management activities including comms, training and process redesign. Facilitate workshops, steering groups and governance forums to maintain momentum and alignment. Performance, Insight & Continuous Improvement Develop KPIs and reporting frameworks to track service performance, resolution efficiency, customer satisfaction and compliance. Ensure data accuracy, transparency and traceability within customer service processes. Support benefits realisation planning and drive measurable improvements in customer experience and operational efficiency. Skills & Experience Essential Extensive experience delivering customer service or case management transformation within utilities, public sector or regulated industries. Strong understanding of customer service operations, complaint handling and end-to-end case lifecycle management. Proven ability to manage multi-million-pound programmes with complex stakeholder environments. Experience in digital transformation, workflow automation and CRM/case management platforms. Excellent communication, facilitation and senior stakeholder management skills. Knowledge of project delivery methodologies (e.g., PRINCE2, Agile, MSP). Desirable Experience within the UK water industry and familiarity with Ofwat expectations. Knowledge of CRM and case management technologies such as Salesforce, Microsoft Dynamics or ServiceNow. Understanding of vulnerability strategies, customer segmentation and service assurance frameworks. Professional certifications (APM, PMP, MSP, etc.). Personal Attributes Customer-centric mindset with a passion for improving service delivery. Strong leadership presence and the ability to influence at all levels. Analytical, strategic thinker with the ability to translate insight into delivery. Collaborative, resilient and comfortable working in complex organisational environments. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 14, 2026
Seasonal
Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data-driven service processes. The ideal candidate will have deep expertise in customer service transformation within regulated environments, strong leadership across business and technical teams, and a proven track record of delivering complex digital change programmes. Key Responsibilities Programme & Delivery Leadership Lead end-to-end delivery of case management transformation programmes, from discovery and requirements through to deployment, adoption and continuous improvement. Build and manage programme plans, budgets, risks, dependencies and governance frameworks. Ensure alignment with regulatory obligations (e.g., Ofwat commitments, GSS requirements) and wider customer experience strategies. Customer Service Transformation Oversee the design and implementation of customer workflows, interaction processes and service-level frameworks. Drive improvements across complaint handling, vulnerability management, billing enquiries, operational incidents and multi-channel customer interactions. Ensure solutions deliver consistent, transparent and auditable outcomes for customers. Technology & Systems Integration Manage delivery of case management platforms and integrations with CRM, billing, field operations, asset management and data analytics systems. Coordinate cross-functional teams across IT, Digital, Operations, Customer Service and external partners. Oversee testing cycles, data migration, UAT and go-live readiness activities. Stakeholder Engagement & Change Management Act as a key point of contact for senior leaders, operational teams, technology partners and regulatory stakeholders. Lead change management activities including comms, training and process redesign. Facilitate workshops, steering groups and governance forums to maintain momentum and alignment. Performance, Insight & Continuous Improvement Develop KPIs and reporting frameworks to track service performance, resolution efficiency, customer satisfaction and compliance. Ensure data accuracy, transparency and traceability within customer service processes. Support benefits realisation planning and drive measurable improvements in customer experience and operational efficiency. Skills & Experience Essential Extensive experience delivering customer service or case management transformation within utilities, public sector or regulated industries. Strong understanding of customer service operations, complaint handling and end-to-end case lifecycle management. Proven ability to manage multi-million-pound programmes with complex stakeholder environments. Experience in digital transformation, workflow automation and CRM/case management platforms. Excellent communication, facilitation and senior stakeholder management skills. Knowledge of project delivery methodologies (e.g., PRINCE2, Agile, MSP). Desirable Experience within the UK water industry and familiarity with Ofwat expectations. Knowledge of CRM and case management technologies such as Salesforce, Microsoft Dynamics or ServiceNow. Understanding of vulnerability strategies, customer segmentation and service assurance frameworks. Professional certifications (APM, PMP, MSP, etc.). Personal Attributes Customer-centric mindset with a passion for improving service delivery. Strong leadership presence and the ability to influence at all levels. Analytical, strategic thinker with the ability to translate insight into delivery. Collaborative, resilient and comfortable working in complex organisational environments. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
The primary responsibility of this Cloud Solutions Architect is to define and provide cloud solutions to meet business requirements. You will partner with business application teams as well as technical and security services teams to describe and ensure alignment to this leading Investment Manager's agreed strategy, policies, principles, and patterns. Responsibilities include: Act as an incubator for modernization of application, technical and security services through adoption of cloud-native solutions. Partner with Enterprise Architecture to implement a highly scalable, automated, and available cloud platform, aligned with the future state cloud-first strategy and architecture. Drive adoption and migrations from traditional technology platforms to public cloud services. Create and implement self-service DevOps, support, maintenance and governance practices and processes for the Cloud Platform. Recommend tools and methodologies to support Cloud Platform operations and implement SRE practices and team as part of the Digital transformation process. Partner with Development teams, CyberSecurity, Support and Enterprise Architecture teams to deliver and maintain a cloud platform with associated DevOps practices. Break large complex systems into manageable subsystems and components, each of which can be managed by individuals or teams in a scalable manner. Create the capabilities required to utilize automation practices for initializing, provisioning and optimizing systems, and facilitate infrastructure orchestration - embracing self-service and autonomy. Convert the InfraOps practices into DevOps practices, building CI/CD pipelines and automation to deliver and deploy applications to production. Ensure systems and application have efficient and actionable monitoring with SLO aligned with business goals. Qualifications/Requirements: You have expert knowledge of Microsoft Azure products and capabilities. You have proven experience with all aspects of Cloud service models and application delivery such as PaaS, Serverless and Containerization infrastructure. You have proven experience in building fault-tolerant, scalable, and secure systems. You have proven experience DevOps teams in a mission-critical environment. You have working experience in Agile methodologies and have actively manages Scrums. You previously worked with CI/CD, Infrastructure-as-Code management and governance. You must be passionate about innovation and love leading technological change. You must be passionate in creating a collaborative, caring and safe environment for all teammates to succeed.
Apr 14, 2026
Contractor
The primary responsibility of this Cloud Solutions Architect is to define and provide cloud solutions to meet business requirements. You will partner with business application teams as well as technical and security services teams to describe and ensure alignment to this leading Investment Manager's agreed strategy, policies, principles, and patterns. Responsibilities include: Act as an incubator for modernization of application, technical and security services through adoption of cloud-native solutions. Partner with Enterprise Architecture to implement a highly scalable, automated, and available cloud platform, aligned with the future state cloud-first strategy and architecture. Drive adoption and migrations from traditional technology platforms to public cloud services. Create and implement self-service DevOps, support, maintenance and governance practices and processes for the Cloud Platform. Recommend tools and methodologies to support Cloud Platform operations and implement SRE practices and team as part of the Digital transformation process. Partner with Development teams, CyberSecurity, Support and Enterprise Architecture teams to deliver and maintain a cloud platform with associated DevOps practices. Break large complex systems into manageable subsystems and components, each of which can be managed by individuals or teams in a scalable manner. Create the capabilities required to utilize automation practices for initializing, provisioning and optimizing systems, and facilitate infrastructure orchestration - embracing self-service and autonomy. Convert the InfraOps practices into DevOps practices, building CI/CD pipelines and automation to deliver and deploy applications to production. Ensure systems and application have efficient and actionable monitoring with SLO aligned with business goals. Qualifications/Requirements: You have expert knowledge of Microsoft Azure products and capabilities. You have proven experience with all aspects of Cloud service models and application delivery such as PaaS, Serverless and Containerization infrastructure. You have proven experience in building fault-tolerant, scalable, and secure systems. You have proven experience DevOps teams in a mission-critical environment. You have working experience in Agile methodologies and have actively manages Scrums. You previously worked with CI/CD, Infrastructure-as-Code management and governance. You must be passionate about innovation and love leading technological change. You must be passionate in creating a collaborative, caring and safe environment for all teammates to succeed.
Atrium Workforce Solutions UK Limited
Edinburgh, Midlothian
Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh Gibbs Consulting is looking for an accomplished Mainframe Middleware Z-Series Integration Specialist, with good experience of MQ and Z/Linux Integration Bus. You will provide complex technical support and project delivery, including incident and problem resolution, for IBM MQ environments running on z/OS. The MQ team is seeking additional support to manage the MQ estate on zSeries Mainframe, ensuring the stability and optimisation of critical systems. This role will contribute to key projects aligned with the strategic initiatives across divisions such as Digital, Payments, Retail and Insurance, as well as driving improvements in technology and processes. The role includes out-of-hours deployments and migrations to maintain service continuity. You will support complex environments and will enforce standardisation, assist with improvement initiatives and collaborate across the wider Middleware teams to develop and implement process enhancements. You will be responsible for delivering change through RTL and into production under change governance independently while ensuring strict adherence to processes and procedures. Additionally, you will work with IT Security to maintain the security of the MQ product. You may be expected to be part of the 24/7 rota to support the business (Usually 1 week in 6 on call Monday to Monday). You will be expected to be onsite in the office for 2 days per week as per Group Policy. SKILLS: * IBM Message Queue (MQ) Administration: Expertise in administering IBM MQ v9.x on z/OS, including clustering, configuration, and maintenance to ensure high availability and optimal performance. * Operational Experience on z/OS: Proficiency in managing MQ environments via z/OS panels and MQ Explorer, ensuring seamless integration and system stability. * Security and Compliance: Experience with TLS implementation and security configurations to maintain the integrity and confidentiality of messaging environments. * Incident Management and Troubleshooting: Strong diagnostic skills and the ability to analyse technical information from multiple sources to effectively support and troubleshoot online systems, minimising service disruption in complex environments. * Project Delivery and Support: Experience in delivering integration-related projects, particularly in upgrade and migration efforts, and adhering to change management processes. * Automation & Scripting: Strong skills in Scripting (eg, Bash, Shell) and automation tools like UrbanCode Deploy or Ansible for process automation and deployment in z/Linux environments. * Out-of-Hours Deployments and Support: Flexibility and experience in performing maintenance, migrations, and deployments outside regular working hours to ensure project delivery within service level agreements (SLAs). * Stakeholder Collaboration: Ability to work closely with key stakeholders (eg, project managers, architects, cloud services teams) to drive and deliver on the technology roadmap * ITIL: Knowledge and practical application of ITIL best practices for incident, problem, and change management, ensuring alignment with service management processes. * Agile and DevOps Methodologies: Experience working in Agile and DevOps environments, with a focus on continuous integration, delivery, and automation of operational tasks. Proficient in using tools such as Jira and Confluence for project management and collaboration. * Change Management Processes: Proven experience working within formal change management frameworks, ensuring changes to integration environments are properly documented, tested, and governed. * Disaster Recovery and Business Continuity: Understanding of disaster recovery (DR) processes and business continuity in the integration space, including participation in DR planning and testing for IBM ACE/IIB environments. * Integration and Middleware Solutions: Understanding of integration technologies and Middleware architectures, supporting enterprise-wide messaging and transaction processing. * Automation Tools: Experience with automation tools such as Ansible and UrbanCode Deploy for system configuration, deployment and operational efficiency within Mainframe environments. * Scripting Languages: Proficiency in Scripting languages including REXX, Unix Shell, Bash and Python for automation, patch remediation and operational improvements across z/OS and Linux platforms. * Monitoring Tools: Familiarity with system and Middleware monitoring solutions such as Dynatrace, Nagios, Zabbix and IBM's monitoring suite to ensure service availability and performance. * DevOps and CI/CD: Experience with Git, Jenkins and CI/CD pipelines, applying automation and DevOps principles to infrastructure management and software deployment. * Project and Process Management: Experience in managing projects using Jira and Confluence within Agile environments, ensuring collaboration, visibility and adherence to best practices. * Mainframe and Enterprise Solutions: Expertise in managing MQ on z/OS and Linux, optimising performance and ensuring system stability in high-availability environments Click Apply now to be considered for the Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh role
Apr 14, 2026
Contractor
Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh Gibbs Consulting is looking for an accomplished Mainframe Middleware Z-Series Integration Specialist, with good experience of MQ and Z/Linux Integration Bus. You will provide complex technical support and project delivery, including incident and problem resolution, for IBM MQ environments running on z/OS. The MQ team is seeking additional support to manage the MQ estate on zSeries Mainframe, ensuring the stability and optimisation of critical systems. This role will contribute to key projects aligned with the strategic initiatives across divisions such as Digital, Payments, Retail and Insurance, as well as driving improvements in technology and processes. The role includes out-of-hours deployments and migrations to maintain service continuity. You will support complex environments and will enforce standardisation, assist with improvement initiatives and collaborate across the wider Middleware teams to develop and implement process enhancements. You will be responsible for delivering change through RTL and into production under change governance independently while ensuring strict adherence to processes and procedures. Additionally, you will work with IT Security to maintain the security of the MQ product. You may be expected to be part of the 24/7 rota to support the business (Usually 1 week in 6 on call Monday to Monday). You will be expected to be onsite in the office for 2 days per week as per Group Policy. SKILLS: * IBM Message Queue (MQ) Administration: Expertise in administering IBM MQ v9.x on z/OS, including clustering, configuration, and maintenance to ensure high availability and optimal performance. * Operational Experience on z/OS: Proficiency in managing MQ environments via z/OS panels and MQ Explorer, ensuring seamless integration and system stability. * Security and Compliance: Experience with TLS implementation and security configurations to maintain the integrity and confidentiality of messaging environments. * Incident Management and Troubleshooting: Strong diagnostic skills and the ability to analyse technical information from multiple sources to effectively support and troubleshoot online systems, minimising service disruption in complex environments. * Project Delivery and Support: Experience in delivering integration-related projects, particularly in upgrade and migration efforts, and adhering to change management processes. * Automation & Scripting: Strong skills in Scripting (eg, Bash, Shell) and automation tools like UrbanCode Deploy or Ansible for process automation and deployment in z/Linux environments. * Out-of-Hours Deployments and Support: Flexibility and experience in performing maintenance, migrations, and deployments outside regular working hours to ensure project delivery within service level agreements (SLAs). * Stakeholder Collaboration: Ability to work closely with key stakeholders (eg, project managers, architects, cloud services teams) to drive and deliver on the technology roadmap * ITIL: Knowledge and practical application of ITIL best practices for incident, problem, and change management, ensuring alignment with service management processes. * Agile and DevOps Methodologies: Experience working in Agile and DevOps environments, with a focus on continuous integration, delivery, and automation of operational tasks. Proficient in using tools such as Jira and Confluence for project management and collaboration. * Change Management Processes: Proven experience working within formal change management frameworks, ensuring changes to integration environments are properly documented, tested, and governed. * Disaster Recovery and Business Continuity: Understanding of disaster recovery (DR) processes and business continuity in the integration space, including participation in DR planning and testing for IBM ACE/IIB environments. * Integration and Middleware Solutions: Understanding of integration technologies and Middleware architectures, supporting enterprise-wide messaging and transaction processing. * Automation Tools: Experience with automation tools such as Ansible and UrbanCode Deploy for system configuration, deployment and operational efficiency within Mainframe environments. * Scripting Languages: Proficiency in Scripting languages including REXX, Unix Shell, Bash and Python for automation, patch remediation and operational improvements across z/OS and Linux platforms. * Monitoring Tools: Familiarity with system and Middleware monitoring solutions such as Dynatrace, Nagios, Zabbix and IBM's monitoring suite to ensure service availability and performance. * DevOps and CI/CD: Experience with Git, Jenkins and CI/CD pipelines, applying automation and DevOps principles to infrastructure management and software deployment. * Project and Process Management: Experience in managing projects using Jira and Confluence within Agile environments, ensuring collaboration, visibility and adherence to best practices. * Mainframe and Enterprise Solutions: Expertise in managing MQ on z/OS and Linux, optimising performance and ensuring system stability in high-availability environments Click Apply now to be considered for the Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh role
(SC Cleared ) Senior Migration Engineer (Google Workspace/M365) London/Bristol/Manchester (Hybrid) £550 per day (Inside IR35) 3-6 Month Contract Immediate Start Our client, a central government organisation undergoing a major digital transformation, is seeking a Migration Remediation Resource to support a large-scale Google Workspace to Microsoft 365 migration. This is a hands-on technical role within a high-profile programme, supporting over 13,000 users, where you'll play a key role in ensuring data is accurately migrated, issues are resolved quickly, and users are supported throughout the transition. You must have active SC Clearence for this position. Role & Responsibilities Act as the primary point of contact for migration-related data remediation issues Troubleshoot and resolve migration failures across Google Workspace and M365 Modify and manage data using Google Admin tools, GAM, and APIs Work closely with migration teams, project delivery, and records management functions Support the migration of data from Google Workspace and AODocs Engage directly with senior stakeholders and VIP users to resolve complex issues Create documentation, training materials, and knowledge base articles Manage and triage incoming migration support requests Key Requirements Strong experience administering Google Workspace environments Hands-on experience with Google Apps Manager (GAM) Proven background in data migration and remediation projects Experience operating in a 3rd line/advanced support environment Knowledge of SaaS messaging platforms (Google/M365/Exchange Online) Confident working with senior stakeholders in complex organisations Active Security Clearance (SC) or eligibility is essential One stage interview process, immediate start.
Apr 13, 2026
Contractor
(SC Cleared ) Senior Migration Engineer (Google Workspace/M365) London/Bristol/Manchester (Hybrid) £550 per day (Inside IR35) 3-6 Month Contract Immediate Start Our client, a central government organisation undergoing a major digital transformation, is seeking a Migration Remediation Resource to support a large-scale Google Workspace to Microsoft 365 migration. This is a hands-on technical role within a high-profile programme, supporting over 13,000 users, where you'll play a key role in ensuring data is accurately migrated, issues are resolved quickly, and users are supported throughout the transition. You must have active SC Clearence for this position. Role & Responsibilities Act as the primary point of contact for migration-related data remediation issues Troubleshoot and resolve migration failures across Google Workspace and M365 Modify and manage data using Google Admin tools, GAM, and APIs Work closely with migration teams, project delivery, and records management functions Support the migration of data from Google Workspace and AODocs Engage directly with senior stakeholders and VIP users to resolve complex issues Create documentation, training materials, and knowledge base articles Manage and triage incoming migration support requests Key Requirements Strong experience administering Google Workspace environments Hands-on experience with Google Apps Manager (GAM) Proven background in data migration and remediation projects Experience operating in a 3rd line/advanced support environment Knowledge of SaaS messaging platforms (Google/M365/Exchange Online) Confident working with senior stakeholders in complex organisations Active Security Clearance (SC) or eligibility is essential One stage interview process, immediate start.
Bolton We are seeking an experience SAP S/4HANA specialist and project manager to support our SAP transformation, delivering new and existing capabilities within the domain and to ensure delivery of the roadmap for the years ahead. Salary: Circa £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from its current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, with Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA will provide an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will focus on Product / SAP Global Trade Services (GTS) and you will support maintenance activities as well as supporting the related SAP S/4 modules. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. Main responsibilities: Project management: IT responsibility for the successful implementation of our current S/4HANA Product-related modules (PLM for MBDA UK and SAP Global Trade Services (GTS . Manage the planning, coordination and supervision of SAP projects, ensuring rigorous monitoring of the quality of the integrator's deliverables. To be the main point of contact between business teams and DEx teams (security, network, technical architect, back office ) During deployment of S/4 systems, to be the point of contact for the DS Procurement domain for the UK. To be in charge of related DS roadmaps for the MBDA UK. Business As Usual-BAU activities and optimisation: To be a DS point of contact to manage the anomalies and enhancements asked for by the key-users for the related modules and SAP GTS. To provide functional and technical support to key business users. Leadership and training: Lead and train local and international teams, to monitor the knowledge transfer sessions and reinforce DS capacities on the related SAP modules. What we're looking for from you: Deep knowledge in the areas of SAP PLM, including configuration activities, knowledge in other SAP modules as well as the setup of interfaces. Experience of integrations of SAP PLM with related systems and SAP GTS. Skills in SAP IT project management, with experience of leading multinational SAP projects. Hands on experience with data migration and master data governance activities. Experience of challenging third-party development teams to deliver against the strategy and finding a solution to deliver the business requirements. Experience with S/4 Hana will be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 11, 2026
Full time
Bolton We are seeking an experience SAP S/4HANA specialist and project manager to support our SAP transformation, delivering new and existing capabilities within the domain and to ensure delivery of the roadmap for the years ahead. Salary: Circa £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from its current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, with Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA will provide an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will focus on Product / SAP Global Trade Services (GTS) and you will support maintenance activities as well as supporting the related SAP S/4 modules. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. Main responsibilities: Project management: IT responsibility for the successful implementation of our current S/4HANA Product-related modules (PLM for MBDA UK and SAP Global Trade Services (GTS . Manage the planning, coordination and supervision of SAP projects, ensuring rigorous monitoring of the quality of the integrator's deliverables. To be the main point of contact between business teams and DEx teams (security, network, technical architect, back office ) During deployment of S/4 systems, to be the point of contact for the DS Procurement domain for the UK. To be in charge of related DS roadmaps for the MBDA UK. Business As Usual-BAU activities and optimisation: To be a DS point of contact to manage the anomalies and enhancements asked for by the key-users for the related modules and SAP GTS. To provide functional and technical support to key business users. Leadership and training: Lead and train local and international teams, to monitor the knowledge transfer sessions and reinforce DS capacities on the related SAP modules. What we're looking for from you: Deep knowledge in the areas of SAP PLM, including configuration activities, knowledge in other SAP modules as well as the setup of interfaces. Experience of integrations of SAP PLM with related systems and SAP GTS. Skills in SAP IT project management, with experience of leading multinational SAP projects. Hands on experience with data migration and master data governance activities. Experience of challenging third-party development teams to deliver against the strategy and finding a solution to deliver the business requirements. Experience with S/4 Hana will be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
We are seeking an experience SAP S/4HANA specialist and project manager to support our SAP transformation, delivering new and existing capabilities within the domain and to ensure delivery of the roadmap for the years ahead. Salary: Circa £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from its current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, with Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA will provide an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will focus on Procurement and you will support maintenance activities as well as supporting the related SAP S/4 modules. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. Main responsibilities: Project management: IT responsibility for the successful implementation of our current S/4HANA Procurement modules for MBDA UK. Manage the planning, coordination and supervision of SAP projects, ensuring rigorous monitoring of the quality of the integrator's deliverables. To be the main point of contact between business teams and DEx teams (security, network, technical architect, back office ) During deployment of S/4 systems, to be the point of contact for the DS Procurement domain for the UK. To be in charge of DS Procurement roadmaps for the MBDA UK. Business As Usual-BAU activities and optimisation: To be a DS point of contact to manage the anomalies and enhancements asked for by the key-users for SAP procurement modules. To provide functional and technical support to key business users. Leadership and training: Lead and train local and international teams, to monitor the knowledge transfer sessions and reinforce DS capacities on SAP procurement modules. What we're looking for from you: Deep knowledge in the areas of SAP procurement, especially in MM including configuration activities, knowledge in other SAP modules as well the setup of interfaces. Additional experience within the logistics domain would also be beneficial. Experience of integrations of SAP procurement with Finance, Supply Chain and Vendor Management Systems. Skills in SAP IT project management, with experience of leading multinational SAP projects. Hands on experience with data migration and master data governance activities. Experience of challenging third-party development teams to deliver against the strategy and finding a solution to deliver the business requirements. Experience with S/4 Hana will be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 11, 2026
Full time
We are seeking an experience SAP S/4HANA specialist and project manager to support our SAP transformation, delivering new and existing capabilities within the domain and to ensure delivery of the roadmap for the years ahead. Salary: Circa £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from its current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, with Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA will provide an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will focus on Procurement and you will support maintenance activities as well as supporting the related SAP S/4 modules. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. Main responsibilities: Project management: IT responsibility for the successful implementation of our current S/4HANA Procurement modules for MBDA UK. Manage the planning, coordination and supervision of SAP projects, ensuring rigorous monitoring of the quality of the integrator's deliverables. To be the main point of contact between business teams and DEx teams (security, network, technical architect, back office ) During deployment of S/4 systems, to be the point of contact for the DS Procurement domain for the UK. To be in charge of DS Procurement roadmaps for the MBDA UK. Business As Usual-BAU activities and optimisation: To be a DS point of contact to manage the anomalies and enhancements asked for by the key-users for SAP procurement modules. To provide functional and technical support to key business users. Leadership and training: Lead and train local and international teams, to monitor the knowledge transfer sessions and reinforce DS capacities on SAP procurement modules. What we're looking for from you: Deep knowledge in the areas of SAP procurement, especially in MM including configuration activities, knowledge in other SAP modules as well the setup of interfaces. Additional experience within the logistics domain would also be beneficial. Experience of integrations of SAP procurement with Finance, Supply Chain and Vendor Management Systems. Skills in SAP IT project management, with experience of leading multinational SAP projects. Hands on experience with data migration and master data governance activities. Experience of challenging third-party development teams to deliver against the strategy and finding a solution to deliver the business requirements. Experience with S/4 Hana will be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Role: AWS Solution Architect Location: LondonCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. This role also requires British National citizenship. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: Work for tier-1 clients across industry sectors - helping them turn their cloud strategy into reality. Help design and deliver transformative cloud solutions - from migrating legacy applications onto Cloud, to building innovative, new cloud-native applications. Continue to learn and grow - we actively encourage and support continuous learning and certification. Serve as a cloud evangelist, educating customers on the value Cloud computing can bring to transform their business. In your role as a Manager you will: Design end-to-end AWS solutions across business, data, and application domains, ensuring scalability and resilience. Lead delivery teams and ensure solutions adhere to architectural best practice and governance standards. Apply cost optimisation principles and manage budgets effectively to deliver value-driven solutions. Drive cloud-first strategies, including modernisation of legacy workloads and adoption of serverless and containerised architectures. Implement robust security and governance controls, ensuring compliance with organisational and regulatory requirements. Guide and mentor consultants, ensuring technical quality and consistency across deliverables. Manage strategic cloud initiatives, such as migration programmes, network optimisation, and sovereignty compliance.
Apr 10, 2026
Full time
Role: AWS Solution Architect Location: LondonCareer Level: Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. This role also requires British National citizenship. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will: Work for tier-1 clients across industry sectors - helping them turn their cloud strategy into reality. Help design and deliver transformative cloud solutions - from migrating legacy applications onto Cloud, to building innovative, new cloud-native applications. Continue to learn and grow - we actively encourage and support continuous learning and certification. Serve as a cloud evangelist, educating customers on the value Cloud computing can bring to transform their business. In your role as a Manager you will: Design end-to-end AWS solutions across business, data, and application domains, ensuring scalability and resilience. Lead delivery teams and ensure solutions adhere to architectural best practice and governance standards. Apply cost optimisation principles and manage budgets effectively to deliver value-driven solutions. Drive cloud-first strategies, including modernisation of legacy workloads and adoption of serverless and containerised architectures. Implement robust security and governance controls, ensuring compliance with organisational and regulatory requirements. Guide and mentor consultants, ensuring technical quality and consistency across deliverables. Manage strategic cloud initiatives, such as migration programmes, network optimisation, and sovereignty compliance.
My client in Greater London are looking to appoint a talented IT Product Manager on a Contract basis. This is a temporary Product Manager role within Digital Product & Development, responsible for leading the implementation and continuous improvement of digital solutions supporting Corporate Customer Services and the Register Office. What's on offer: Salary: 573 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the implementation and ongoing enhancement of digital solutions, including customer-facing platforms, appointment booking systems, and case management tools Manage the full product lifecycle, from discovery and design through to delivery and continuous improvement Drive the migration away from legacy systems, mitigating operational risks associated with unsupported technologies Engage and collaborate with stakeholders across multiple services and directorates About you: You will have the following experiences: Extensive experience in a similar role Proven experience in product management, including roadmap ownership, delivery management, and stakeholder engagement Experience delivering digital service transformation, particularly for customer-facing services Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
Apr 09, 2026
Contractor
My client in Greater London are looking to appoint a talented IT Product Manager on a Contract basis. This is a temporary Product Manager role within Digital Product & Development, responsible for leading the implementation and continuous improvement of digital solutions supporting Corporate Customer Services and the Register Office. What's on offer: Salary: 573 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the implementation and ongoing enhancement of digital solutions, including customer-facing platforms, appointment booking systems, and case management tools Manage the full product lifecycle, from discovery and design through to delivery and continuous improvement Drive the migration away from legacy systems, mitigating operational risks associated with unsupported technologies Engage and collaborate with stakeholders across multiple services and directorates About you: You will have the following experiences: Extensive experience in a similar role Proven experience in product management, including roadmap ownership, delivery management, and stakeholder engagement Experience delivering digital service transformation, particularly for customer-facing services Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
Sheer Jobs is seeking a skilled Technical Transition Manager to lead the technical elements of a major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver a smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards, and architectural principles. Act as technical lead for supplier and stakeholder management, supporting contract exit and service handovers. Provide governance, risk management, and assurance throughout the transition period. Deliver technical oversight and assurance, ensuring solutions are secure, fit for purpose, and aligned to future service models. Design and oversee testing, business readiness, and knowledge transfer activities for new digital processes. Ensure compliance with relevant policies, standards, and regulatory requirements, including security, data protection, and resilience. Essential Experience & Skills Degree-level qualification or equivalent professional IT experience. Professional certification in project, programme, or service management (e.g., PRINCE2, MSP, ITIL, Agile). Relevant technical or cloud certifications (e.g., Microsoft, AWS, or equivalent). Significant experience managing complex IT service/system transitions, including outsourced providers. Proven ability to plan and deliver system migrations, service handovers, or technology replacements. Experience managing multiple stakeholders, including technical teams, suppliers, and business units. Excellent planning, organisation, and communication skills, with the ability to explain technical issues to non-technical audiences. Strong understanding of IT service delivery, infrastructure, applications, systems integration, and risk management. Desirable Experience Experience within local government or wider public sector environments. Knowledge of hybrid IT delivery models (in-house, outsourced, cloud-based). Experience in contract exit, service insourcing, or supplier onboarding. Familiarity with public sector IT standards, policies, and regulatory requirements. Why Apply This is a high-profile role for a technically proficient and strategically minded professional to deliver a critical IT transition, ensuring continuity, compliance, and operational excellence.
Apr 09, 2026
Contractor
Sheer Jobs is seeking a skilled Technical Transition Manager to lead the technical elements of a major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver a smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards, and architectural principles. Act as technical lead for supplier and stakeholder management, supporting contract exit and service handovers. Provide governance, risk management, and assurance throughout the transition period. Deliver technical oversight and assurance, ensuring solutions are secure, fit for purpose, and aligned to future service models. Design and oversee testing, business readiness, and knowledge transfer activities for new digital processes. Ensure compliance with relevant policies, standards, and regulatory requirements, including security, data protection, and resilience. Essential Experience & Skills Degree-level qualification or equivalent professional IT experience. Professional certification in project, programme, or service management (e.g., PRINCE2, MSP, ITIL, Agile). Relevant technical or cloud certifications (e.g., Microsoft, AWS, or equivalent). Significant experience managing complex IT service/system transitions, including outsourced providers. Proven ability to plan and deliver system migrations, service handovers, or technology replacements. Experience managing multiple stakeholders, including technical teams, suppliers, and business units. Excellent planning, organisation, and communication skills, with the ability to explain technical issues to non-technical audiences. Strong understanding of IT service delivery, infrastructure, applications, systems integration, and risk management. Desirable Experience Experience within local government or wider public sector environments. Knowledge of hybrid IT delivery models (in-house, outsourced, cloud-based). Experience in contract exit, service insourcing, or supplier onboarding. Familiarity with public sector IT standards, policies, and regulatory requirements. Why Apply This is a high-profile role for a technically proficient and strategically minded professional to deliver a critical IT transition, ensuring continuity, compliance, and operational excellence.
Title: Workspace Administrator Location: Bristol, UK With Hybrid (1 OR 2 Days a Week Onsite) Pay Rate: Depends on Experience Type & Duration: Contract Job Description: Purpose: The role is part of the Client Digital Enterprise Services team which provides, maintains, and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Client estate. Our user base includes other Public Sector Clients. Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Clients Administration Workspace Team What you'll do You will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace. You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM. Main Responsibilities Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. Person specification It's essential that you have: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience with, and confident in dealing with, senior stakeholders and VIPs. It's desirable that you have: Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience in document management systems such as AODocs Experience in managing a large Google Workspace domain including third party tools. Technical skills We'll assess you against these technical skills during the selection process: Troubleshooting & Investigation GAM Commands Google Drive Google Workspace Administration
Apr 08, 2026
Contractor
Title: Workspace Administrator Location: Bristol, UK With Hybrid (1 OR 2 Days a Week Onsite) Pay Rate: Depends on Experience Type & Duration: Contract Job Description: Purpose: The role is part of the Client Digital Enterprise Services team which provides, maintains, and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Client estate. Our user base includes other Public Sector Clients. Reporting into the Cloud Operations Manager you will be a Migration Remediation Resource in the Clients Administration Workspace Team What you'll do You will act as the point of contact for any data remediation required as part of our move into M365 from Google Workspace. You will be troubleshooting migration issues and modifying data in Google Workspace and AODocs, either via the user UI, the admin consoles, or via API tools such as GAM. Main Responsibilities Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. Person specification It's essential that you have: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience with, and confident in dealing with, senior stakeholders and VIPs. It's desirable that you have: Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience in document management systems such as AODocs Experience in managing a large Google Workspace domain including third party tools. Technical skills We'll assess you against these technical skills during the selection process: Troubleshooting & Investigation GAM Commands Google Drive Google Workspace Administration
The Project. Our client is undergoing a significant Digital Transformation and has a 5 month project for a Google Workspace Administrator with active SC Clearance. Reporting into the Cloud Operations Manager you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the client estate totalling 13,000 accounts. Responsibilities: You will act as a primary escalation point for the service desk, as a Google liaison, and help the department to gain maximum benefit from the technology. You will help ensure that the Google Workspace environments are; securely configured updated accordingly well maintained and follow best practices You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs. Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services Maintain and build the relationship with Google and our Google Partner Develop an effective partnership and act as an ambassador for Google Workspace, challenging the departments and users where appropriate Support business change activities, focussing on technology impacts. Manage and triage incoming tickets for the Google team Provide Project Management for the various in-flight projects that involve the Google team Stay up to date with changes to Google Workspace, Google Cloud, and other products Act as Subject Matter Expert for escalation of Google related problems and changes from the service desk and business partners Promote the service desk as the go to function for technology and digital related change, or problem rectification, ensuring they are engaged early and solutions are determined with input from them Work with Cyber Security on the best practices for managing Google Workspace including but not limited to; authentication and authorisation (OAuth, SSO, Sharing Permissions, Service Accounts, etc), Data Loss Prevention, Trust Rules, etc Creating documentation for new and existing applications, processes, training materials, and service desk knowledge base articles. Skills Required: Experience in working as third line support in a busy IT support function Proven background in delivery of complex projects from ideation to implementation Experience in data migrations and migration tools Deep understanding of messaging protocols and email security Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience in managing a large Google Workspace domain including third party tools Experience with running multiple (dozens) of projects simultaneously Experience with managing multiple DNS zone files Experience with implementing email security standards such as DKIM, SPF, DMARC, and MTA-ST Experience with, and confident in dealing with, senior stakeholders and VIPs. Please note this is hybrid role (1 to 2 days onsite per week) and can be based from one of the following hubs: Manchester, Bristol or London. Candidates must either hold active SC Clearance or be willing to undergo. This role has been been determined as falling inside IR35.
Apr 08, 2026
Contractor
The Project. Our client is undergoing a significant Digital Transformation and has a 5 month project for a Google Workspace Administrator with active SC Clearance. Reporting into the Cloud Operations Manager you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the client estate totalling 13,000 accounts. Responsibilities: You will act as a primary escalation point for the service desk, as a Google liaison, and help the department to gain maximum benefit from the technology. You will help ensure that the Google Workspace environments are; securely configured updated accordingly well maintained and follow best practices You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs. Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services Maintain and build the relationship with Google and our Google Partner Develop an effective partnership and act as an ambassador for Google Workspace, challenging the departments and users where appropriate Support business change activities, focussing on technology impacts. Manage and triage incoming tickets for the Google team Provide Project Management for the various in-flight projects that involve the Google team Stay up to date with changes to Google Workspace, Google Cloud, and other products Act as Subject Matter Expert for escalation of Google related problems and changes from the service desk and business partners Promote the service desk as the go to function for technology and digital related change, or problem rectification, ensuring they are engaged early and solutions are determined with input from them Work with Cyber Security on the best practices for managing Google Workspace including but not limited to; authentication and authorisation (OAuth, SSO, Sharing Permissions, Service Accounts, etc), Data Loss Prevention, Trust Rules, etc Creating documentation for new and existing applications, processes, training materials, and service desk knowledge base articles. Skills Required: Experience in working as third line support in a busy IT support function Proven background in delivery of complex projects from ideation to implementation Experience in data migrations and migration tools Deep understanding of messaging protocols and email security Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience in managing a large Google Workspace domain including third party tools Experience with running multiple (dozens) of projects simultaneously Experience with managing multiple DNS zone files Experience with implementing email security standards such as DKIM, SPF, DMARC, and MTA-ST Experience with, and confident in dealing with, senior stakeholders and VIPs. Please note this is hybrid role (1 to 2 days onsite per week) and can be based from one of the following hubs: Manchester, Bristol or London. Candidates must either hold active SC Clearance or be willing to undergo. This role has been been determined as falling inside IR35.
WA Consultants is currently recruiting for an Application Operations Engineer for an initial 12-month contract. The successful candidate will support a Government client based in Bristol with a large digital transformation programme. The successful candidate will be responsible for the following: Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. Essential skills: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience with, and confident in dealing with, senior stakeholders and VIPs. Desirable skills: Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience in document management systems such as AODocs Experience in managing a large Google Workspace domain including third party tools. Please note, this role has been deemed by our client to fall inside of IR35. This will be a hybrid working position with the expectation of 1-2 site visits per week. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Apr 08, 2026
Contractor
WA Consultants is currently recruiting for an Application Operations Engineer for an initial 12-month contract. The successful candidate will support a Government client based in Bristol with a large digital transformation programme. The successful candidate will be responsible for the following: Maintain regular contact with users to understand their needs and challenges Maintain and build the relationship with the Microsoft migration team Manage and triage incoming migration issues Work with the Digital Records Management team in managing the AODocs document library Work with the Project Delivery team in the migration of data out of Google Workspace Creating documentation, processes, training materials, and service desk knowledge base articles, for any important migration issues. Essential skills: Experience in working as third line support in a busy IT support function Experience in data migrations and migration tools Experience in using Google Apps Manager commands (GAM) Experience managing SaaS based messaging platforms such as Google and Office 365 Experience with, and confident in dealing with, senior stakeholders and VIPs. Desirable skills: Any experience with AD, MS Exchange and Sharepoint is highly beneficial Experience in managing and administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience in document management systems such as AODocs Experience in managing a large Google Workspace domain including third party tools. Please note, this role has been deemed by our client to fall inside of IR35. This will be a hybrid working position with the expectation of 1-2 site visits per week. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role A proactive, hands-on Marketing Manager that owns all Celent and GlobalData Financial Services cross-channel and multi-media campaigns. A successful candidate will have strong digital marketing and project management skills, with experience using Hubspot CRM, and across email, social, digital platforms, and virtual events. What you ll be doing Campaign management - manages the long-term campaign plan and ensures execution from planning through to delivery. Campaign setup - owns contact list finalisation, form requirements, and the lead process for every campaign. Event management - support the planning and execution of marketing events, webinars, and trade shows. Social media and website optimization - owns the website content and social media strategy to drive organic and upsell conversions. Design collaboration work closely with the Marketing Graphic Designer and Videographer to ensure consistency and quality across creative and multimedia assets. Brand consistency evolve the brand voice in line with brand development strategies and ensure voice consistency across campaigns, collateral, and channels that adhere to Celent x GlobalData guidelines. Reporting - responsible for reporting on campaign success to Marketing Director and senior leadership. Development collaboration work closely with Project Managers and Dev team on product and website migration projects. What we re looking for Bachelor s degree 5+ years of marketing campaign experience B2B experience in financial services, management consultancy and/or professional services environment is preferred Experience producing and writing marketing content for different channels including social media, email, and web Project management and high-volume campaign scheduling experience Strong analytical and planning skills to assess performance of marketing efforts Excellent writing and verbal skills are essential Ability to interact with people at all levels within the organization and part of a team in a collaborative fashion globally Dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Apr 08, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role A proactive, hands-on Marketing Manager that owns all Celent and GlobalData Financial Services cross-channel and multi-media campaigns. A successful candidate will have strong digital marketing and project management skills, with experience using Hubspot CRM, and across email, social, digital platforms, and virtual events. What you ll be doing Campaign management - manages the long-term campaign plan and ensures execution from planning through to delivery. Campaign setup - owns contact list finalisation, form requirements, and the lead process for every campaign. Event management - support the planning and execution of marketing events, webinars, and trade shows. Social media and website optimization - owns the website content and social media strategy to drive organic and upsell conversions. Design collaboration work closely with the Marketing Graphic Designer and Videographer to ensure consistency and quality across creative and multimedia assets. Brand consistency evolve the brand voice in line with brand development strategies and ensure voice consistency across campaigns, collateral, and channels that adhere to Celent x GlobalData guidelines. Reporting - responsible for reporting on campaign success to Marketing Director and senior leadership. Development collaboration work closely with Project Managers and Dev team on product and website migration projects. What we re looking for Bachelor s degree 5+ years of marketing campaign experience B2B experience in financial services, management consultancy and/or professional services environment is preferred Experience producing and writing marketing content for different channels including social media, email, and web Project management and high-volume campaign scheduling experience Strong analytical and planning skills to assess performance of marketing efforts Excellent writing and verbal skills are essential Ability to interact with people at all levels within the organization and part of a team in a collaborative fashion globally Dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Grafton Recruitment
Hammersmith And Fulham, London
About the role We are looking for a Digital Marketing Content Manager who can bring strong SEO knowledge together with a good understanding of brand storytelling in the fashion and retail world. This is a role for someone who enjoys working with content, understands how customers discover products online, and can help shape how the brand is found and experienced across all organic channels. Key Responsibilities SEO Leadership Lead the SEO strategy across product, category and editorial content Oversee all SEO requirements related to the migration from Hybris to Shopify Protect rankings, traffic and organic revenue during and after the migration Monitor organic performance and identify opportunities for improvement Content Development Create and manage an SEO led content plan that supports brand storytelling and commercial goals Guide the production of onsite and blog content to ensure clarity, relevance and consistency Use performance insights to optimise content across key customer touchpoints Modern Search and LLM Readiness Develop content structures that support visibility in AI and LLM powered search environments Work with creators and internal teams to produce accurate and structured content suitable for new discovery behaviours Digital PR Support digital PR activity that enhances brand authority and organic growth Collaborate with the Brand PR team to align key stories and campaigns Cross Functional Collaboration Partner with Brand, PR, Influencer and Content teams to maintain consistent tone of voice Manage agency partners and ensure output meets quality and performance expectations Experience and Skills Background in fashion, retail or a consumer brand environment Strong understanding of SEO, including content optimisation and keyword strategy Ability to translate data insights into meaningful content actions Experience working with PR, creator and content teams Strong organisation and project management skills Knowledge of digital PR or LLM content is beneficial but not essential Benefits Product allowance Hybrid working pattern with three days per week in the office Summer Friday early finishes across July and August A day off for your birthday 25 days holiday plus bank holidays Two weeks per year work from anywhere Workplace nursery salary sacrifice scheme Wellbeing support including Retail Trust, coaching and wellbeing apps Career development allowance Private health care and dental care Regular social events organised by the internal wellbeing group We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Apr 08, 2026
Full time
About the role We are looking for a Digital Marketing Content Manager who can bring strong SEO knowledge together with a good understanding of brand storytelling in the fashion and retail world. This is a role for someone who enjoys working with content, understands how customers discover products online, and can help shape how the brand is found and experienced across all organic channels. Key Responsibilities SEO Leadership Lead the SEO strategy across product, category and editorial content Oversee all SEO requirements related to the migration from Hybris to Shopify Protect rankings, traffic and organic revenue during and after the migration Monitor organic performance and identify opportunities for improvement Content Development Create and manage an SEO led content plan that supports brand storytelling and commercial goals Guide the production of onsite and blog content to ensure clarity, relevance and consistency Use performance insights to optimise content across key customer touchpoints Modern Search and LLM Readiness Develop content structures that support visibility in AI and LLM powered search environments Work with creators and internal teams to produce accurate and structured content suitable for new discovery behaviours Digital PR Support digital PR activity that enhances brand authority and organic growth Collaborate with the Brand PR team to align key stories and campaigns Cross Functional Collaboration Partner with Brand, PR, Influencer and Content teams to maintain consistent tone of voice Manage agency partners and ensure output meets quality and performance expectations Experience and Skills Background in fashion, retail or a consumer brand environment Strong understanding of SEO, including content optimisation and keyword strategy Ability to translate data insights into meaningful content actions Experience working with PR, creator and content teams Strong organisation and project management skills Knowledge of digital PR or LLM content is beneficial but not essential Benefits Product allowance Hybrid working pattern with three days per week in the office Summer Friday early finishes across July and August A day off for your birthday 25 days holiday plus bank holidays Two weeks per year work from anywhere Workplace nursery salary sacrifice scheme Wellbeing support including Retail Trust, coaching and wellbeing apps Career development allowance Private health care and dental care Regular social events organised by the internal wellbeing group We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
CBSbutler Holdings Limited trading as CBSbutler
Barrow-in-furness, Cumbria
Infrastructure Architect Rate: 650 - 675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project / programme manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project / programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.
Oct 09, 2025
Contractor
Infrastructure Architect Rate: 650 - 675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project / programme manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project / programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.
Infrastructure Architect Rate: £650 - £675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project/Programme Manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project/programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.
Oct 08, 2025
Contractor
Infrastructure Architect Rate: £650 - £675 a day (Inside IR35) Location: Barrow in Furness - site requirement needed once or twice a month Duration: 6 months from the start Clearance: You must hold SC Clearance You will join a global IT Consultancy delivering digital transformation to the MoD. As the Technical Infrastructure Architect you will work with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project/Programme Manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project/programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks.
UX Consultant - 6-Month Contract - Hybrid (London) VIQU IT are working with a global organisation undertaking a major digital transformation, including a cloud migration and the rollout of a new IT Service Management (ITSM) platform, ServiceNow. We're seeking an experienced UX Consultant on a 6-month contract to help enhance the organisation's End User Computing (EUC) journeys. This role will be key in ensuring technology changes deliver a seamless and engaging experience for end users. The Role: As a UX Consultant, you'll work closely with stakeholders, IT teams, and project managers to understand user needs and translate them into effective design strategies. You'll map and improve user journeys, drive consistency across systems, and support the rollout of ServiceNow and the Windows 10 to 11 migration. UX Consultant Requirements: Proven experience with ServiceNow or similar ITSM platforms. Strong background in UX design and strategy within digital transformation or EUC projects. Experience supporting Windows 10 to 11 migrations. Hands-on experience supporting cloud migration initiatives. Experience providing support with M365 (Teams, OneDrive, Outlook, Office apps integration). UX Consultant key responsibilities: Champion End-to-End User Experience Across IT Services Design and Optimise User Journeys Lead UX Strategy for IT Simplification Initiatives Develop and Maintain UX Standards and Guidelines Collaborate Across IT and Business Functions Support Change Management and Adoption Creative, user-focused approach to problem solving Document findings and Guidelines UX Consultant Role Details: Contract: 6 months (Inside IR35) Location: London - Hybrid Apply now to the User Experience Consultant role to speak with VIQU IT in confidence or contact Phoebe Thompson via the VIQU IT website. Refer a friend and earn up to £1,000 if they're successfully placed (terms apply).
Oct 08, 2025
Contractor
UX Consultant - 6-Month Contract - Hybrid (London) VIQU IT are working with a global organisation undertaking a major digital transformation, including a cloud migration and the rollout of a new IT Service Management (ITSM) platform, ServiceNow. We're seeking an experienced UX Consultant on a 6-month contract to help enhance the organisation's End User Computing (EUC) journeys. This role will be key in ensuring technology changes deliver a seamless and engaging experience for end users. The Role: As a UX Consultant, you'll work closely with stakeholders, IT teams, and project managers to understand user needs and translate them into effective design strategies. You'll map and improve user journeys, drive consistency across systems, and support the rollout of ServiceNow and the Windows 10 to 11 migration. UX Consultant Requirements: Proven experience with ServiceNow or similar ITSM platforms. Strong background in UX design and strategy within digital transformation or EUC projects. Experience supporting Windows 10 to 11 migrations. Hands-on experience supporting cloud migration initiatives. Experience providing support with M365 (Teams, OneDrive, Outlook, Office apps integration). UX Consultant key responsibilities: Champion End-to-End User Experience Across IT Services Design and Optimise User Journeys Lead UX Strategy for IT Simplification Initiatives Develop and Maintain UX Standards and Guidelines Collaborate Across IT and Business Functions Support Change Management and Adoption Creative, user-focused approach to problem solving Document findings and Guidelines UX Consultant Role Details: Contract: 6 months (Inside IR35) Location: London - Hybrid Apply now to the User Experience Consultant role to speak with VIQU IT in confidence or contact Phoebe Thompson via the VIQU IT website. Refer a friend and earn up to £1,000 if they're successfully placed (terms apply).
Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).
Oct 07, 2025
Full time
Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).
