Guest Services/ Bookings Administrator

JOB TITLE: Temporary to Permanent Guest Services/Booking Administrator

LOCATION: Dawlish

SALARY: 25,500

HOURS: 8:30 AM - 6:00 PM (With a day off at the weekend and a day off in the week)

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well being hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Regular pay review
• Online time sheets
• A dedicated consultant as an additional layer of support

We are looking for a friendly and welcoming Guest Services/Bookings Administrator to join a vibrant team on a temporary to permanent basis. This role combines front desk responsibilities with administrative support, ensuring smooth operations and excellent customer service. The ideal candidate would be comfortable working in a busy environment, adaptable, and able to use their initiative to problem solve and ensure the guests and visitors have the best experience over the phone, and during their stay. As this role is initially temporary with the view to become permanent you must be available immediately to be considered for the role.

Key Responsibilities

• Answer incoming calls and handle enquiries professionally
• Manage guest check-in and check-out processes
• Provide administrative support for bookings and reservations, using multiple computer systems and up selling where possible
• Maintain organised communication and accurate records

What We're Looking For

• High standards of customer service
• Flexibility to work within the needs of the business, as this is a seasonal industry
• Excellent communication and organisational skills
• Confident working under pressure
• Ability to handle tasks efficiently and multitask in a busy environment
• A positive, customer-focused attitude

If you think you have the right skills for this role, please call (phone number removed) or email (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.