Operations Clerk

  • Reed
  • Ipswich, Suffolk
  • Nov 28, 2025
Full time Transportation Automotive

Job Description

Customs & Operations ClerkIpswich Full-time £32,000 + £8k bonus

A leading family run logistics and freight forwarding company based in Ipswich is seeking a Customs & Operations Clerk to join their growing team. With decades of combined industry experience, this organisation provides tailored, round-the-clock freight solutions across the UK and internationally, including full customs clearance services.

The Role

This is a fantastic opportunity for someone with a background in logistics or shipping who thrives in a fast-paced, detail-oriented environment. You'll be responsible for managing customs processes, coordinating operations, and ensuring exceptional service delivery.

Key Responsibilities

  • Coordinate customs clearance and freight operations with internal teams and external partners.
  • Ensure compliance with UK customs regulations and maintain accurate documentation.
  • Use systems such as CDS, Destin8, CNS Compass, Multifreight, and Microsoft Office Suite.
  • Provide timely and professional responses to client queries.
  • Analyse operational data to support decision-making and improve efficiency.
  • Manage multiple tasks under pressure while maintaining high attention to detail.

Ideal Candidate Profile

  • Experience in logistics, shipping, or freight forwarding is essential.
  • Strong knowledge of customs regulations and clearance procedures.
  • Proficiency in relevant software tools (CDS, Destin8, CNS Compass, Multifreight).
  • Excellent communication and customer service skills.
  • Analytical mindset and ability to work independently.
  • Relevant qualifications in customs or logistics are a plus.

What's on Offer

  • Competitive salary £32,000 and bonus (£8000 per year)
  • Career development opportunities in a growing business.
  • Supportive team culture with expert mentorship.
  • A dynamic and fast-paced working environment.

How to ApplySubmit your CV outlining your relevant experience and why you're interested in this opportunity.