Customs & Operations ClerkIpswich Full-time £32,000 + £8k bonus
A leading family run logistics and freight forwarding company based in Ipswich is seeking a Customs & Operations Clerk to join their growing team. With decades of combined industry experience, this organisation provides tailored, round-the-clock freight solutions across the UK and internationally, including full customs clearance services.
The Role
This is a fantastic opportunity for someone with a background in logistics or shipping who thrives in a fast-paced, detail-oriented environment. You'll be responsible for managing customs processes, coordinating operations, and ensuring exceptional service delivery.
Key Responsibilities
- Coordinate customs clearance and freight operations with internal teams and external partners.
- Ensure compliance with UK customs regulations and maintain accurate documentation.
- Use systems such as CDS, Destin8, CNS Compass, Multifreight, and Microsoft Office Suite.
- Provide timely and professional responses to client queries.
- Analyse operational data to support decision-making and improve efficiency.
- Manage multiple tasks under pressure while maintaining high attention to detail.
Ideal Candidate Profile
- Experience in logistics, shipping, or freight forwarding is essential.
- Strong knowledge of customs regulations and clearance procedures.
- Proficiency in relevant software tools (CDS, Destin8, CNS Compass, Multifreight).
- Excellent communication and customer service skills.
- Analytical mindset and ability to work independently.
- Relevant qualifications in customs or logistics are a plus.
What's on Offer
- Competitive salary £32,000 and bonus (£8000 per year)
- Career development opportunities in a growing business.
- Supportive team culture with expert mentorship.
- A dynamic and fast-paced working environment.
How to ApplySubmit your CV outlining your relevant experience and why you're interested in this opportunity.