The Area Planning Advisor will be responsible for co-ordinating and providing detailed planning responses to consultations for Spatial Development Strategies (SCS), Local Plans, Nationally Significant Infrastructure Projects (NSIPs), Town and Country Planning Act (TCPA) planning applications and advice for decision makers on tree and woodland issues across our Area Teams. They will work closely with members of the area and national teams to protect, improve and expand woodland though proactively engaging with planning authorities & systems and supporting capacity building within the Area Team and the woodland sector. We are recruiting for five roles across the following regions: South East and London South West North West or West Midlands East of England or East Midlands North East, Yorkshire and the Humber When submitting your application, please state in your personal statement which region would be your preferred location to work in. Key work areas Co-ordinate and triage consultations related to the FC's planning work, across Area and National Team colleagues. This will include managing a number of hand offs', case conferences and where necessary small project teams to respond to key consultations and engage with targeted authorities and development projects. Proactively engage with the planning system to improve woodland outcomes from development via formal responses to National Significant Infrastructure Projects (NSIP's) as well as TCPA planning applications and proposals. Engage with local authorities, conservation organisations and partnerships to encourage production of tree and woodland strategies and to consider trees and woodlands part of their responsibilities/remit. Take a lead on both standard and bespoke responses to planning applications, and the FC's charged for service in regards to our advice. Champion the role of trees and woodland as part of green infrastructure via the planning system and by working with key stakeholders/partners such as catchment partnerships, National Parks, Protected Landscapes and landscape / woodland partnerships. Collaborate and support Area Team colleagues with the development of innovative and effective promotion and engagement to deliver woodland creation. Work collaboratively with Mayoral Authorities and Local Authorities on the development and adoption of their Spatial Development Strategies and Local Plans, acting as project management and liaison support for the delivery of this work. Support the wider Area Team including Local Partnership Advisers, Partnership and Expertise Managers, Nature Recovery Advisers, Ecologists, etc. to engage effectively with the planning system. This will include working with Defra, Natural England and the Environment Agency to support local authorities with Local Nature Recovery Strategies. Work within the National Planning, Infrastructure and Built Environment (PIBE) Team to improve practice, build capacity and develop new resources that will improve the FC's responses to planning consultations. The successful applicant will have a passion for woodlands and forests and for the benefits to society, the environment and the economy they provide. They will advocate with knowledge and enthusiasm the environmental and other benefits that woodlands provide. Person specification Essential Degree/Higher Diploma in Town and Country Planning or forestry/land management/countryside management/ environment management/ and/or significant related experience in partnership working centred on land management / planning / tree and forestry issues. Competent and effective IT user with experience of MS Office and also including remote working and associated communication tools (e.g. MS Teams). Experience of stakeholder management - building strong business relationships and collaborative working to deliver mutually beneficial results. Confident interpersonal and communication skills with experience of presenting to a range of audiences, both verbally and written. People management experience or the capability to take on this responsibility. Please clearly demonstrate how the above applies to you throughout your application. Failure to do so will mean that your application is automatically sifted out. Desirable Member, or eligible for membership, of one of the following, Royal Town Planning Institute (MRTPI), Institute of Chartered Foresters (MICFor), CIEEM or other relevant chartered body. Experience of influencing external organisations to achieve environmental benefits Technical: Experience and knowledge of both the TCPA and NSIP planning process and associated policy and guidance for trees, woodlands and forestry Experience and knowledge of forestry, ecology and /or environmental assessment Experience and knowledge of Forestry Regulations Able to assess and analyse planning documents (plans, surveys etc) Comfortable with interrogating maps/spatial data. Fixed Term Appointment until 30th March 2028 with possibility of extension or permanency, but no guarantee.
Aug 14, 2026
Full time
The Area Planning Advisor will be responsible for co-ordinating and providing detailed planning responses to consultations for Spatial Development Strategies (SCS), Local Plans, Nationally Significant Infrastructure Projects (NSIPs), Town and Country Planning Act (TCPA) planning applications and advice for decision makers on tree and woodland issues across our Area Teams. They will work closely with members of the area and national teams to protect, improve and expand woodland though proactively engaging with planning authorities & systems and supporting capacity building within the Area Team and the woodland sector. We are recruiting for five roles across the following regions: South East and London South West North West or West Midlands East of England or East Midlands North East, Yorkshire and the Humber When submitting your application, please state in your personal statement which region would be your preferred location to work in. Key work areas Co-ordinate and triage consultations related to the FC's planning work, across Area and National Team colleagues. This will include managing a number of hand offs', case conferences and where necessary small project teams to respond to key consultations and engage with targeted authorities and development projects. Proactively engage with the planning system to improve woodland outcomes from development via formal responses to National Significant Infrastructure Projects (NSIP's) as well as TCPA planning applications and proposals. Engage with local authorities, conservation organisations and partnerships to encourage production of tree and woodland strategies and to consider trees and woodlands part of their responsibilities/remit. Take a lead on both standard and bespoke responses to planning applications, and the FC's charged for service in regards to our advice. Champion the role of trees and woodland as part of green infrastructure via the planning system and by working with key stakeholders/partners such as catchment partnerships, National Parks, Protected Landscapes and landscape / woodland partnerships. Collaborate and support Area Team colleagues with the development of innovative and effective promotion and engagement to deliver woodland creation. Work collaboratively with Mayoral Authorities and Local Authorities on the development and adoption of their Spatial Development Strategies and Local Plans, acting as project management and liaison support for the delivery of this work. Support the wider Area Team including Local Partnership Advisers, Partnership and Expertise Managers, Nature Recovery Advisers, Ecologists, etc. to engage effectively with the planning system. This will include working with Defra, Natural England and the Environment Agency to support local authorities with Local Nature Recovery Strategies. Work within the National Planning, Infrastructure and Built Environment (PIBE) Team to improve practice, build capacity and develop new resources that will improve the FC's responses to planning consultations. The successful applicant will have a passion for woodlands and forests and for the benefits to society, the environment and the economy they provide. They will advocate with knowledge and enthusiasm the environmental and other benefits that woodlands provide. Person specification Essential Degree/Higher Diploma in Town and Country Planning or forestry/land management/countryside management/ environment management/ and/or significant related experience in partnership working centred on land management / planning / tree and forestry issues. Competent and effective IT user with experience of MS Office and also including remote working and associated communication tools (e.g. MS Teams). Experience of stakeholder management - building strong business relationships and collaborative working to deliver mutually beneficial results. Confident interpersonal and communication skills with experience of presenting to a range of audiences, both verbally and written. People management experience or the capability to take on this responsibility. Please clearly demonstrate how the above applies to you throughout your application. Failure to do so will mean that your application is automatically sifted out. Desirable Member, or eligible for membership, of one of the following, Royal Town Planning Institute (MRTPI), Institute of Chartered Foresters (MICFor), CIEEM or other relevant chartered body. Experience of influencing external organisations to achieve environmental benefits Technical: Experience and knowledge of both the TCPA and NSIP planning process and associated policy and guidance for trees, woodlands and forestry Experience and knowledge of forestry, ecology and /or environmental assessment Experience and knowledge of Forestry Regulations Able to assess and analyse planning documents (plans, surveys etc) Comfortable with interrogating maps/spatial data. Fixed Term Appointment until 30th March 2028 with possibility of extension or permanency, but no guarantee.
Penetration Testing Specialist South Wales Hybrid £71,000 - £81,000 + bonus + excellent benefits The Role Working as part of an established cyber security function, you'll be responsible for planning and delivering penetration testing across a diverse technology estate, including traditional IT infrastructure, business applications and Operational Technology. Alongside hands-on testing, you'll work closely with technical teams and third-party security partners to prioritise remediation, improve security controls and provide expert guidance on emerging threats. This is a varied technical role offering exposure to modern enterprise environments as well as industrial control systems and critical infrastructure. What You'll Be Doing: Deliver infrastructure, web application and internal penetration testing Assess Operational Technology (OT) and industrial environments using safe testing methodologies Research new vulnerabilities, exploits and attacker techniques Identify weaknesses across people, processes and technology, including social engineering and information leakage Produce clear technical reports with practical remediation advice Support vulnerability management and technical risk assessment Manage external penetration testing providers where required Work closely with security, infrastructure and engineering teams to improve resilience What We're Looking For: You'll ideally have experience in several of the following: Commercial penetration testing experience Infrastructure and application security testing Strong knowledge of attacker TTPs and offensive security methodologies Vulnerability assessment and security risk management Experience working with or assessing OT, ICS or industrial environments Excellent technical reporting and stakeholder communication skills What's on Offer? Competitive salary Annual bonus Excellent pension Hybrid working Ongoing technical training and certification support Exposure to enterprise-scale and Operational Technology environments Long-term career progression within a growing cyber security function Why Apply? This is an opportunity to work on security challenges that genuinely make a difference. You'll be testing and protecting systems that underpin critical services used by millions of people across the UK. You'll join a collaborative cyber security team that values technical excellence, continuous learning and innovation, with opportunities to develop your offensive security expertise across both IT and OT environments. If you're passionate about offensive security and want to apply your skills in an environment where every assessment has genuine impact, we'd love to hear from you.
Aug 14, 2026
Full time
Penetration Testing Specialist South Wales Hybrid £71,000 - £81,000 + bonus + excellent benefits The Role Working as part of an established cyber security function, you'll be responsible for planning and delivering penetration testing across a diverse technology estate, including traditional IT infrastructure, business applications and Operational Technology. Alongside hands-on testing, you'll work closely with technical teams and third-party security partners to prioritise remediation, improve security controls and provide expert guidance on emerging threats. This is a varied technical role offering exposure to modern enterprise environments as well as industrial control systems and critical infrastructure. What You'll Be Doing: Deliver infrastructure, web application and internal penetration testing Assess Operational Technology (OT) and industrial environments using safe testing methodologies Research new vulnerabilities, exploits and attacker techniques Identify weaknesses across people, processes and technology, including social engineering and information leakage Produce clear technical reports with practical remediation advice Support vulnerability management and technical risk assessment Manage external penetration testing providers where required Work closely with security, infrastructure and engineering teams to improve resilience What We're Looking For: You'll ideally have experience in several of the following: Commercial penetration testing experience Infrastructure and application security testing Strong knowledge of attacker TTPs and offensive security methodologies Vulnerability assessment and security risk management Experience working with or assessing OT, ICS or industrial environments Excellent technical reporting and stakeholder communication skills What's on Offer? Competitive salary Annual bonus Excellent pension Hybrid working Ongoing technical training and certification support Exposure to enterprise-scale and Operational Technology environments Long-term career progression within a growing cyber security function Why Apply? This is an opportunity to work on security challenges that genuinely make a difference. You'll be testing and protecting systems that underpin critical services used by millions of people across the UK. You'll join a collaborative cyber security team that values technical excellence, continuous learning and innovation, with opportunities to develop your offensive security expertise across both IT and OT environments. If you're passionate about offensive security and want to apply your skills in an environment where every assessment has genuine impact, we'd love to hear from you.
Non-Executive Board Member Welsh Revenue Authority (WRA) Up to two appointments £309.75 per day 2-3 days per month Cardiff / Merthyr Tydfil Yolk Recruitment has been appointed as the Executive Search Partner to the Welsh Revenue Authority for this important Board appointment. The Welsh Revenue Authority (WRA) is entering an exciting new chapter, and we are seeking up to two Non-Executive Board Members to help shape its future. Since its establishment in 2018, the WRA has collected more than £2.7 billion in Land Transaction Tax and Landfill Disposals Tax, generating vital revenue that supports public services across Wales. Its responsibilities are now expanding to include the National Register for visitor accommodation providers and delivery of a Visitor Levy, marking an important evolution for the organisation. The WRA is a non-Ministerial Welsh Government department, providing independence in operational decision-making while working closely with Welsh Government, taxpayers, businesses and partners across Wales. Its Corporate Plan for focuses on three priorities: Easy - making it easy for people to do the right thing; Fair - delivering services fairly and consistently; and Sustainable - building a sustainable, future-focused organisation. The Opportunity Non-Executive Board Members will provide strategic leadership, constructive challenge and assurance as the WRA develops. Working with the Chair, Chief Executive, Executive Members and fellow Non-Executives, they will contribute to strategy, performance, governance, risk, organisational change and stakeholder relationships, while bringing an external perspective on emerging risks and opportunities. We are keen to hear from people with experience or insight in one or more of the following areas: Digital transformation, cyber security or AI The political landscape in Wales Tourism The UK tax landscape Previous Board experience is not essential. The WRA welcomes individuals operating at strategic level who are looking to make their first Non-Executive appointment. You will need strong strategic thinking, governance and risk awareness, financial acumen, constructive challenge, communication and relationship-building skills, alongside a commitment to integrity, equality, diversity and inclusion. Welsh language skills are desirable but not essential. Appointment Details Initial appointment of up to four years 2-3 days per month £309.75 per day, pro rata Online and in-person meetings, generally in Cardiff and Merthyr Tydfil Full induction and ongoing development support How to apply Applications are made through the Welsh Government Public Appointments system and should include a CV and personal statement of no more than two A4 pages, demonstrating how your experience meets the essential criteria with specific examples and outcomes: Welsh Revenue Authority - Non-Executive Board Member - Welsh Government (Cais) Closing date: 6 September 2026 at 4pm Assessment and interview: 21 and 23 October 2026 Interested in finding out more? Yolk Recruitment is the Executive Search Partner for this appointment. Whether you are considering your first Non-Executive appointment or already have Board experience, we would welcome a confidential conversation about the opportunity. For an informal discussion, please contact Hannah Welfoot at Yolk Recruitment.
Aug 14, 2026
Full time
Non-Executive Board Member Welsh Revenue Authority (WRA) Up to two appointments £309.75 per day 2-3 days per month Cardiff / Merthyr Tydfil Yolk Recruitment has been appointed as the Executive Search Partner to the Welsh Revenue Authority for this important Board appointment. The Welsh Revenue Authority (WRA) is entering an exciting new chapter, and we are seeking up to two Non-Executive Board Members to help shape its future. Since its establishment in 2018, the WRA has collected more than £2.7 billion in Land Transaction Tax and Landfill Disposals Tax, generating vital revenue that supports public services across Wales. Its responsibilities are now expanding to include the National Register for visitor accommodation providers and delivery of a Visitor Levy, marking an important evolution for the organisation. The WRA is a non-Ministerial Welsh Government department, providing independence in operational decision-making while working closely with Welsh Government, taxpayers, businesses and partners across Wales. Its Corporate Plan for focuses on three priorities: Easy - making it easy for people to do the right thing; Fair - delivering services fairly and consistently; and Sustainable - building a sustainable, future-focused organisation. The Opportunity Non-Executive Board Members will provide strategic leadership, constructive challenge and assurance as the WRA develops. Working with the Chair, Chief Executive, Executive Members and fellow Non-Executives, they will contribute to strategy, performance, governance, risk, organisational change and stakeholder relationships, while bringing an external perspective on emerging risks and opportunities. We are keen to hear from people with experience or insight in one or more of the following areas: Digital transformation, cyber security or AI The political landscape in Wales Tourism The UK tax landscape Previous Board experience is not essential. The WRA welcomes individuals operating at strategic level who are looking to make their first Non-Executive appointment. You will need strong strategic thinking, governance and risk awareness, financial acumen, constructive challenge, communication and relationship-building skills, alongside a commitment to integrity, equality, diversity and inclusion. Welsh language skills are desirable but not essential. Appointment Details Initial appointment of up to four years 2-3 days per month £309.75 per day, pro rata Online and in-person meetings, generally in Cardiff and Merthyr Tydfil Full induction and ongoing development support How to apply Applications are made through the Welsh Government Public Appointments system and should include a CV and personal statement of no more than two A4 pages, demonstrating how your experience meets the essential criteria with specific examples and outcomes: Welsh Revenue Authority - Non-Executive Board Member - Welsh Government (Cais) Closing date: 6 September 2026 at 4pm Assessment and interview: 21 and 23 October 2026 Interested in finding out more? Yolk Recruitment is the Executive Search Partner for this appointment. Whether you are considering your first Non-Executive appointment or already have Board experience, we would welcome a confidential conversation about the opportunity. For an informal discussion, please contact Hannah Welfoot at Yolk Recruitment.
The Infrastructure Adviser will be responsible for providing the Forestry Commissions responses to major infrastructure projects including projects subject to the Lead Environmental Regulator process, to protect, enhance and expand trees and woodland as part of sustainable development. They will work closely with members of the area and national teams, from multi-disciplinary backgrounds, to identify impacts and opportunities for woodland creation, using data, evidence and good practice advice. Through positive engagement with developers, planning authorities and other Government bodies, the Infrastructure Adviser will be responsible for developing strategic mitigation that supports infrastructure, while helping to expand, protect, improve and connect woodland. They will support the creation and roll out of a 'paid for service' from infrastructure developers that contributes towards the organisation's time spent on these projects, and will act as the 'go-to' project and relationship leads for high-profile infrastructure projects, such as (but not limited to) High Speed 2 and East West Rail. Key Responsibilities 1. Coordinate and communicate: Lead and coordinate between colleagues across multiple teams and specialisms, to bring together clear and targeted advice on impacts and opportunities from infrastructure projects, which takes account of technical advice (eg ecology, forestry), national planning policy and legislation, local strategies (including Local Nature Recovery Strategies) and local knowledge from Area team colleagues. Participate positively in multi-stakeholder meetings - presenting positions robustly and effectively and positively challenging proposals to ensure good practice is followed. 2. Technical planning advice: Assess and provide detailed advice and responses to major infrastructure development proposals to determine impacts on trees and woodland, particularly ancient and veteran, as well as opportunities for trees and woodland as part of green infrastructure and to provide nature based solutions as part of development proposals. This will involve reviewing detailed evidence, such as technical reports and maps, to highlight impacts and potential solutions in relation to relevant policy and legislation including the Planning Act 2008 and the Lead Environmental Regulator process, good practice and using digital tools including the Forestry Commission's internal GIS-based mapping system. 3. Relationship manager: Work with external customers and partners, including Government bodies, to build trust and positive working-relationships. In particular, support with the development and roll out with a consistent cost-recovery 'offer' for infrastructure development projects. Act as the relationship and contract lead for key projects, such as East West Rail or High Speed 2, responsible for positive engagement and giving advice. Establish and work within clear expectations according to Service Level Agreements in budget and on time. Help build FC's reputation as a robust, positive and reliable consultee and advisor on infrastructure projects that help stakeholders through the planning process in a way that secures the best possible outcomes for trees/woodland which also deliver multi-functional benefits for projects as part of sustainable growth. Most work will be desk-based but there is likely to be the need to travel to potential development sites and external meetings and events online and face to face. The successful applicant will have a passion for woodlands and forests and for the benefits to society, the environment and the economy they provide. They will advocate with knowledge and enthusiasm the environmental and other benefits that woodlands provide. Person specification Essential: Degree/Higher Diploma in Town and Country Planning or forestry/land management/countryside management/ environment management/ and/or significant related experience in partnership working centred on land management / planning / tree and forestry issues. Experience of stakeholder management - building strong business relationships and collaborative working to deliver mutually beneficial results. Confident interpersonal and communication skills with experience of presenting to a range of audiences, both verbally and written. Competent and effective IT user with experience of MS Office and also including remote working and associated communication tools (e.g. MS Teams). People management experience or the capability to take on this responsibility. Organisation: Ability to work to deadlines, manage multiple ongoing projects with peaks and troughs Technical Essential: Knowledge and experience of the planning system including the NSIP process Knowledge and experience of environmental policy/forestry/ecology Understanding of the Forestry Regulations Able to assess and analyse planning documents (plans, surveys etc) Comfortable with interrogating maps/spatial data Please clearly demonstrate how the above applies to you throughout your application. Failure to do so will mean that your application is automatically sifted out. Desirable: Member, or eligible for membership, of one of the following, Royal Town Planning Institute (MRTPI), Institute of Chartered Foresters (MICFor), CIEEM or other relevant chartered body. Experience of influencing external organisations to achieve environmental benefits. Fixed term Appointment to 30th March 2028. This is a Temporary Appointment with the possibility of extension or permanency but no guarantee.
Aug 14, 2026
Full time
The Infrastructure Adviser will be responsible for providing the Forestry Commissions responses to major infrastructure projects including projects subject to the Lead Environmental Regulator process, to protect, enhance and expand trees and woodland as part of sustainable development. They will work closely with members of the area and national teams, from multi-disciplinary backgrounds, to identify impacts and opportunities for woodland creation, using data, evidence and good practice advice. Through positive engagement with developers, planning authorities and other Government bodies, the Infrastructure Adviser will be responsible for developing strategic mitigation that supports infrastructure, while helping to expand, protect, improve and connect woodland. They will support the creation and roll out of a 'paid for service' from infrastructure developers that contributes towards the organisation's time spent on these projects, and will act as the 'go-to' project and relationship leads for high-profile infrastructure projects, such as (but not limited to) High Speed 2 and East West Rail. Key Responsibilities 1. Coordinate and communicate: Lead and coordinate between colleagues across multiple teams and specialisms, to bring together clear and targeted advice on impacts and opportunities from infrastructure projects, which takes account of technical advice (eg ecology, forestry), national planning policy and legislation, local strategies (including Local Nature Recovery Strategies) and local knowledge from Area team colleagues. Participate positively in multi-stakeholder meetings - presenting positions robustly and effectively and positively challenging proposals to ensure good practice is followed. 2. Technical planning advice: Assess and provide detailed advice and responses to major infrastructure development proposals to determine impacts on trees and woodland, particularly ancient and veteran, as well as opportunities for trees and woodland as part of green infrastructure and to provide nature based solutions as part of development proposals. This will involve reviewing detailed evidence, such as technical reports and maps, to highlight impacts and potential solutions in relation to relevant policy and legislation including the Planning Act 2008 and the Lead Environmental Regulator process, good practice and using digital tools including the Forestry Commission's internal GIS-based mapping system. 3. Relationship manager: Work with external customers and partners, including Government bodies, to build trust and positive working-relationships. In particular, support with the development and roll out with a consistent cost-recovery 'offer' for infrastructure development projects. Act as the relationship and contract lead for key projects, such as East West Rail or High Speed 2, responsible for positive engagement and giving advice. Establish and work within clear expectations according to Service Level Agreements in budget and on time. Help build FC's reputation as a robust, positive and reliable consultee and advisor on infrastructure projects that help stakeholders through the planning process in a way that secures the best possible outcomes for trees/woodland which also deliver multi-functional benefits for projects as part of sustainable growth. Most work will be desk-based but there is likely to be the need to travel to potential development sites and external meetings and events online and face to face. The successful applicant will have a passion for woodlands and forests and for the benefits to society, the environment and the economy they provide. They will advocate with knowledge and enthusiasm the environmental and other benefits that woodlands provide. Person specification Essential: Degree/Higher Diploma in Town and Country Planning or forestry/land management/countryside management/ environment management/ and/or significant related experience in partnership working centred on land management / planning / tree and forestry issues. Experience of stakeholder management - building strong business relationships and collaborative working to deliver mutually beneficial results. Confident interpersonal and communication skills with experience of presenting to a range of audiences, both verbally and written. Competent and effective IT user with experience of MS Office and also including remote working and associated communication tools (e.g. MS Teams). People management experience or the capability to take on this responsibility. Organisation: Ability to work to deadlines, manage multiple ongoing projects with peaks and troughs Technical Essential: Knowledge and experience of the planning system including the NSIP process Knowledge and experience of environmental policy/forestry/ecology Understanding of the Forestry Regulations Able to assess and analyse planning documents (plans, surveys etc) Comfortable with interrogating maps/spatial data Please clearly demonstrate how the above applies to you throughout your application. Failure to do so will mean that your application is automatically sifted out. Desirable: Member, or eligible for membership, of one of the following, Royal Town Planning Institute (MRTPI), Institute of Chartered Foresters (MICFor), CIEEM or other relevant chartered body. Experience of influencing external organisations to achieve environmental benefits. Fixed term Appointment to 30th March 2028. This is a Temporary Appointment with the possibility of extension or permanency but no guarantee.
Role: Children Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Child Care Paralegal to join our highly regarded Child Care Department . This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our highly specialised Child Care Department is recognised by The Legal 500 as "an extremely knowledgeable and hugely capable child care team" and is ranked for its expertise across all aspects of child care law. The team represents children, parents, guardians and family members in a broad range of matters, including care proceedings, adoption, surrogacy, co-parenting arrangements and international child issues. The department is distinguished by its exceptional accreditations, with many team members holding Law Society Children Panel membership and membership of the Association of Lawyers for Children, and Duncan Lewis being one of the few firms in the UK on the Lord Chancellor's International Child Abduction and Contact Unit (ICACU) referral list. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to work alongside highly regarded specialists on complex and often high-profile cases that make a real difference to children and families. Duties and responsibilities As a Children Law Paralegal, you will play a key role in supporting clients across a broad range of child care matters, assisting children, parents, guardians and family members through complex and often sensitive proceedings while helping to achieve the best possible outcomes for those involved. Key responsibilities will include: Report directly to Department Director Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs Assisting with casework including dealing with a range of public and private children cases including child abduction; child protection issues; special guardianship and adoption matters as well as undertaking your own advocacy Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management Experience and qualifications The successful candidate will demonstrate a genuine interest in Children Law and a commitment to delivering exceptional client service. Essential requirements include: A strong academic background with a Law degree Demonstrate passion and experience in a broad range of publicly funded Child Care Law Legal experience as a Child Care Paralegal/Advisor Clear understanding and application of Children Laws Excellent legal research, drafting and analytical skills. Strong organisational and time management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Professional, motivated and client-focused approach. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Strong IT skills, including Microsoft Office and document management systems. Benefits We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel , Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 14, 2026
Full time
Role: Children Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Child Care Paralegal to join our highly regarded Child Care Department . This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our highly specialised Child Care Department is recognised by The Legal 500 as "an extremely knowledgeable and hugely capable child care team" and is ranked for its expertise across all aspects of child care law. The team represents children, parents, guardians and family members in a broad range of matters, including care proceedings, adoption, surrogacy, co-parenting arrangements and international child issues. The department is distinguished by its exceptional accreditations, with many team members holding Law Society Children Panel membership and membership of the Association of Lawyers for Children, and Duncan Lewis being one of the few firms in the UK on the Lord Chancellor's International Child Abduction and Contact Unit (ICACU) referral list. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to work alongside highly regarded specialists on complex and often high-profile cases that make a real difference to children and families. Duties and responsibilities As a Children Law Paralegal, you will play a key role in supporting clients across a broad range of child care matters, assisting children, parents, guardians and family members through complex and often sensitive proceedings while helping to achieve the best possible outcomes for those involved. Key responsibilities will include: Report directly to Department Director Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs Assisting with casework including dealing with a range of public and private children cases including child abduction; child protection issues; special guardianship and adoption matters as well as undertaking your own advocacy Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management Experience and qualifications The successful candidate will demonstrate a genuine interest in Children Law and a commitment to delivering exceptional client service. Essential requirements include: A strong academic background with a Law degree Demonstrate passion and experience in a broad range of publicly funded Child Care Law Legal experience as a Child Care Paralegal/Advisor Clear understanding and application of Children Laws Excellent legal research, drafting and analytical skills. Strong organisational and time management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Professional, motivated and client-focused approach. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Strong IT skills, including Microsoft Office and document management systems. Benefits We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel , Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 14, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Partnership opportunities are available across the UK, click Apply to find out more about opportunities near you. Your practice owner journey starts here. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. Part of the Pets Group, which includes Pets at Home and Pets Grooming, Vets for Pets is one of the UK s largest veterinary groups, with a national network of over 450 locally owned, locally operated practices . Our practice ownership model is open to entrepreneurial veterinary professionals looking to take the next step in their career and become a Practice Owner. The Vets for Pets ownership model build s value for practice owners in many ways. It supercharges your start-up with instant brand recognition, access to over 8 million Pets Club customers to help build your client base and a salary from day one . You ll also be part of a 600-strong practice owner community, with expert teams to support you both professionally and personally. And don t forget, only the Vets for Pets partnership model will allow you to: Earn 100% of your future practice profits Own 100% of the goodwill and asset value when the time comes to sell Complete clinical and operational autonomy to run your practice, your way. For many people, the first step in their journey to becoming a Practice Owner is an informal, confidential chat with one of our partnerships team to learn more about our model and discuss if practice ownership is the right next step for you. Interested to find out more and explore practice ownership with Vets for Pets? Click Apply to contact the team today. Our team will answer any questions you have and, when you're ready , discuss suitable practice locations and walk you through the next step business planning. Our finance and partnership sales team will work with you to create your business plan for your chosen practice. But don t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us.
Aug 14, 2026
Full time
Partnership opportunities are available across the UK, click Apply to find out more about opportunities near you. Your practice owner journey starts here. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. Part of the Pets Group, which includes Pets at Home and Pets Grooming, Vets for Pets is one of the UK s largest veterinary groups, with a national network of over 450 locally owned, locally operated practices . Our practice ownership model is open to entrepreneurial veterinary professionals looking to take the next step in their career and become a Practice Owner. The Vets for Pets ownership model build s value for practice owners in many ways. It supercharges your start-up with instant brand recognition, access to over 8 million Pets Club customers to help build your client base and a salary from day one . You ll also be part of a 600-strong practice owner community, with expert teams to support you both professionally and personally. And don t forget, only the Vets for Pets partnership model will allow you to: Earn 100% of your future practice profits Own 100% of the goodwill and asset value when the time comes to sell Complete clinical and operational autonomy to run your practice, your way. For many people, the first step in their journey to becoming a Practice Owner is an informal, confidential chat with one of our partnerships team to learn more about our model and discuss if practice ownership is the right next step for you. Interested to find out more and explore practice ownership with Vets for Pets? Click Apply to contact the team today. Our team will answer any questions you have and, when you're ready , discuss suitable practice locations and walk you through the next step business planning. Our finance and partnership sales team will work with you to create your business plan for your chosen practice. But don t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's 2030 strategy is built on building the most AI-fluent workforce in the world - and the quality of the learning experiences that get people there is what makes that ambition real. Join us to pioneer AI-powered learning experiences that scale, personalize, and transform how our people grow. As Learning Experience Design Senior Manager, you will be part of a rapid response team, working at the execution layer where strategy becomes tangible learning. You will translate strategic direction into concrete, high-quality learning experiences that reflect both the latest in learning science and the possibilities of AI - bringing BCG-specific context, instructional rigor, and hands-on design craft to every solution. Your day-to-day spans the full design cycle. You will design and deliver firm-wide learning campaigns - integrating learning in the flow of work, agentic experiences, digital learning, and live events into coherent, measurable journeys. You will apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize and scale our learning offerings. You will bring learning and development best practices into everything you build - ensuring solutions are not just technically capable but grounded in how people learn and change behavior. You will collaborate closely with engineers, product teams, data analysts, learning architects, and fellow learning designers to test hypotheses, uncover insights, and co-develop solutions that drive measurable learning and business outcomes in a fast-moving environment. You are good at Learning design Define and structure learning problems from ambiguous or incomplete briefs, asking the right questions to move forward with confidence, from uncertainty to learner-centric design solutions with observable success criteria Conduct learner and stakeholder analyses to understand needs and skill gaps to shape targeted solutions Partner with rapid response team colleagues, SMEs, other internal teams to select most appropriate process, structure, technology, and delivery formats depending on identified learning goals Distil complex topics into learner-friendly formats using storytelling, real-world scenarios, and behaviorally driven design approaches that connect learning directly to how people work. That includes but is not limited to digital and agentic experiences, assessment design, live learning events, performance support Curate and contextualize external learning assets while helping build BCG-specific capabilities Prototype ideas and conduct proof-of-concepts quickly to continuously refine based on feedback from stakeholders and end-users Apply AI tools throughout the design process while maintaining instructional integrity and editorial judgement by reviewing and refining AI generated content for accuracy, learning efficacy, and tone alignment Work independently with existing source material and content to develop effective learning experiences, bringing in subject matter experts to validate accuracy and relevance Perform independently in a fast-paced, intellectually intense, service-oriented environment AI application and innovation Understand AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Design logic, feedback rules, and guardrails for AI-powered learning experiences incl. custom AI agents Partner with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to MVP Adopt AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Stakeholder management and project management Run intake conversations that produce clear problem statements, agreed success metrics, and defined scope Partner effectively with senior stakeholders and diverse teams to drive alignment and progress, advocating for learner-centric, high-quality solutions Apply structured problem solving and sound judgment to navigate ambiguity and trade-offs Communicate clearly and credibly, adapting your message to different audiences and contexts, e.g. explaining learning experience design best practices and rationale to stakeholders Adapt to shifting priorities and evolving briefs without losing sight of design quality or learner outcomes with a solution-oriented mindset Work successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams Thrive in ambiguity and approach open-end problems with curiosity, creativity and system-thinking to drive progress Manage timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment Manage multiple priorities with discipline, reliability, attention to detail, timely delivery, and high-quality outcomes What You'll Bring Bachelor's or Master's degree in a relevant field such as human-computer interaction (HCI), computer science, AI/ML, cognitive science, education, instructional design, learning science, or digital technology Minimum 6-9 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., adaptive learning/assessments, AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Strong working knowledge of adult learning theory and learning experience design principles and their application in practice Tech-savviness and proficiency in using Digital/AI tools (e.g. Articulate 360, Synthesia, ChatGPT, Claude) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Critical eye for evaluating and refining AI-generated output Experience working with technical teams, including engineers and product managers Practical experience in applying agile and user centric design principles is preferred Strong project management skills with the ability to think systemically while managing executional details effectively Experience in translating complex topics into practical application as well as strong critical thinking and storytelling to turn content into clear, compelling narratives partnering with SMEs Confidence in working with stakeholders, balancing perspectives while advocating for high-quality solutions Thrive in fast-paced environments and be able to deal with ambiguity and direction changes Experience working with remote international teams bringing people together across different perspectives and priorities to move work forward Excellent English language oral and written communication skills Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change Who You'll Work With You'll be dedicated to our Rapid Response team that takes care of high priority business requests to upskill our workforce quickly in emerging topics. Your current focus will be on AI and Digital Fluency. You'll work closely with the Global Learning Architecture & Operations teams, a distributed and diverse group of learning professionals delivering learning at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, IT, and People teams across regions to ensure upskilling efforts are aligned, practical, and embedded in how the firm operates. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's 2030 strategy is built on building the most AI-fluent workforce in the world - and the quality of the learning experiences that get people there is what makes that ambition real. Join us to pioneer AI-powered learning experiences that scale, personalize, and transform how our people grow. As Learning Experience Design Senior Manager, you will be part of a rapid response team, working at the execution layer where strategy becomes tangible learning. You will translate strategic direction into concrete, high-quality learning experiences that reflect both the latest in learning science and the possibilities of AI - bringing BCG-specific context, instructional rigor, and hands-on design craft to every solution. Your day-to-day spans the full design cycle. You will design and deliver firm-wide learning campaigns - integrating learning in the flow of work, agentic experiences, digital learning, and live events into coherent, measurable journeys. You will apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize and scale our learning offerings. You will bring learning and development best practices into everything you build - ensuring solutions are not just technically capable but grounded in how people learn and change behavior. You will collaborate closely with engineers, product teams, data analysts, learning architects, and fellow learning designers to test hypotheses, uncover insights, and co-develop solutions that drive measurable learning and business outcomes in a fast-moving environment. You are good at Learning design Define and structure learning problems from ambiguous or incomplete briefs, asking the right questions to move forward with confidence, from uncertainty to learner-centric design solutions with observable success criteria Conduct learner and stakeholder analyses to understand needs and skill gaps to shape targeted solutions Partner with rapid response team colleagues, SMEs, other internal teams to select most appropriate process, structure, technology, and delivery formats depending on identified learning goals Distil complex topics into learner-friendly formats using storytelling, real-world scenarios, and behaviorally driven design approaches that connect learning directly to how people work. That includes but is not limited to digital and agentic experiences, assessment design, live learning events, performance support Curate and contextualize external learning assets while helping build BCG-specific capabilities Prototype ideas and conduct proof-of-concepts quickly to continuously refine based on feedback from stakeholders and end-users Apply AI tools throughout the design process while maintaining instructional integrity and editorial judgement by reviewing and refining AI generated content for accuracy, learning efficacy, and tone alignment Work independently with existing source material and content to develop effective learning experiences, bringing in subject matter experts to validate accuracy and relevance Perform independently in a fast-paced, intellectually intense, service-oriented environment AI application and innovation Understand AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Design logic, feedback rules, and guardrails for AI-powered learning experiences incl. custom AI agents Partner with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to MVP Adopt AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Stakeholder management and project management Run intake conversations that produce clear problem statements, agreed success metrics, and defined scope Partner effectively with senior stakeholders and diverse teams to drive alignment and progress, advocating for learner-centric, high-quality solutions Apply structured problem solving and sound judgment to navigate ambiguity and trade-offs Communicate clearly and credibly, adapting your message to different audiences and contexts, e.g. explaining learning experience design best practices and rationale to stakeholders Adapt to shifting priorities and evolving briefs without losing sight of design quality or learner outcomes with a solution-oriented mindset Work successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams Thrive in ambiguity and approach open-end problems with curiosity, creativity and system-thinking to drive progress Manage timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment Manage multiple priorities with discipline, reliability, attention to detail, timely delivery, and high-quality outcomes What You'll Bring Bachelor's or Master's degree in a relevant field such as human-computer interaction (HCI), computer science, AI/ML, cognitive science, education, instructional design, learning science, or digital technology Minimum 6-9 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., adaptive learning/assessments, AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Strong working knowledge of adult learning theory and learning experience design principles and their application in practice Tech-savviness and proficiency in using Digital/AI tools (e.g. Articulate 360, Synthesia, ChatGPT, Claude) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Critical eye for evaluating and refining AI-generated output Experience working with technical teams, including engineers and product managers Practical experience in applying agile and user centric design principles is preferred Strong project management skills with the ability to think systemically while managing executional details effectively Experience in translating complex topics into practical application as well as strong critical thinking and storytelling to turn content into clear, compelling narratives partnering with SMEs Confidence in working with stakeholders, balancing perspectives while advocating for high-quality solutions Thrive in fast-paced environments and be able to deal with ambiguity and direction changes Experience working with remote international teams bringing people together across different perspectives and priorities to move work forward Excellent English language oral and written communication skills Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change Who You'll Work With You'll be dedicated to our Rapid Response team that takes care of high priority business requests to upskill our workforce quickly in emerging topics. Your current focus will be on AI and Digital Fluency. You'll work closely with the Global Learning Architecture & Operations teams, a distributed and diverse group of learning professionals delivering learning at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, IT, and People teams across regions to ensure upskilling efforts are aligned, practical, and embedded in how the firm operates. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington £40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Aug 14, 2026
Full time
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington £40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Store Manager - Wigston Up to 45,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Wigston. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership . About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months). Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 45,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH36814
Aug 14, 2026
Full time
Store Manager - Wigston Up to 45,000 + Bonus Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Wigston. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership . About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months). Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to 45,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH36814
Internal Recruitment Specialist Competitive Salary + Benefits West Yorkshire Monday Friday, 40 hours per week Benefits: Up to 25 days holiday plus bank holidays, health cash plan, pension scheme, employee recognition awards, personal development and training opportunities, and free parking. About the Company Our client is a successful, growing UK group operating across multiple sites. They are a dynamic, people-focused organisation with an excellent reputation for quality, innovation and customer service. This is an exciting opportunity to join the business at a key stage of its growth and make a genuine impact on how it attracts, develops and retains talent. About the Role As Internal Recruitment Specialist, you will lead the attraction and recruitment of high-quality talent across a range of business functions. You ll work closely with managers and senior leaders to build talent pipelines, deliver an excellent candidate experience and strengthen the organisation s employer brand. Key responsibilities include: Partnering with managers to understand hiring needs and create engaging job descriptions. Sourcing and attracting candidates through LinkedIn, job boards, social media, referrals and recruitment events. Managing the end-to-end recruitment process, including screening, interviewing, coordinating selection and making hiring recommendations. Building talent pipelines for current and future vacancies, while maintaining a positive candidate experience. Managing agency relationships and preferred supplier arrangements, ensuring recruitment activity remains effective and cost-efficient. Supporting employer branding, onboarding, employee referrals and recruitment reporting for senior leaders. Managing apprenticeship opportunities and identifying development needs to support the upskilling of existing colleagues. Ensuring recruitment activity is fair, compliant and well organised. What We re Looking For Experience in an in-house recruitment or talent acquisition role. Strong knowledge of recruitment best practice, HR processes, applicant tracking systems and recruitment platforms. Excellent written, communication and social media skills, with the ability to create compelling job adverts and employer-brand content. Confidence using recruitment data to identify trends and improve sourcing strategies. Strong relationship-building and negotiation skills with managers, candidates and recruitment agencies. Excellent organisation, attention to detail and the ability to manage multiple vacancies in a fast-paced environment. Knowledge of apprenticeships, learning and development, and the apprenticeship levy would be advantageous. A full UK driving licence and willingness to travel to sites across the UK. How to Apply To be considered, please apply through this advert or submit your CV to the recruiting agency directly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 14, 2026
Full time
Internal Recruitment Specialist Competitive Salary + Benefits West Yorkshire Monday Friday, 40 hours per week Benefits: Up to 25 days holiday plus bank holidays, health cash plan, pension scheme, employee recognition awards, personal development and training opportunities, and free parking. About the Company Our client is a successful, growing UK group operating across multiple sites. They are a dynamic, people-focused organisation with an excellent reputation for quality, innovation and customer service. This is an exciting opportunity to join the business at a key stage of its growth and make a genuine impact on how it attracts, develops and retains talent. About the Role As Internal Recruitment Specialist, you will lead the attraction and recruitment of high-quality talent across a range of business functions. You ll work closely with managers and senior leaders to build talent pipelines, deliver an excellent candidate experience and strengthen the organisation s employer brand. Key responsibilities include: Partnering with managers to understand hiring needs and create engaging job descriptions. Sourcing and attracting candidates through LinkedIn, job boards, social media, referrals and recruitment events. Managing the end-to-end recruitment process, including screening, interviewing, coordinating selection and making hiring recommendations. Building talent pipelines for current and future vacancies, while maintaining a positive candidate experience. Managing agency relationships and preferred supplier arrangements, ensuring recruitment activity remains effective and cost-efficient. Supporting employer branding, onboarding, employee referrals and recruitment reporting for senior leaders. Managing apprenticeship opportunities and identifying development needs to support the upskilling of existing colleagues. Ensuring recruitment activity is fair, compliant and well organised. What We re Looking For Experience in an in-house recruitment or talent acquisition role. Strong knowledge of recruitment best practice, HR processes, applicant tracking systems and recruitment platforms. Excellent written, communication and social media skills, with the ability to create compelling job adverts and employer-brand content. Confidence using recruitment data to identify trends and improve sourcing strategies. Strong relationship-building and negotiation skills with managers, candidates and recruitment agencies. Excellent organisation, attention to detail and the ability to manage multiple vacancies in a fast-paced environment. Knowledge of apprenticeships, learning and development, and the apprenticeship levy would be advantageous. A full UK driving licence and willingness to travel to sites across the UK. How to Apply To be considered, please apply through this advert or submit your CV to the recruiting agency directly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
James Andrew Recruitment Solutions (JAR Solutions)
Manchester, Lancashire
We are currently working in partnership with our public sector cleint to appoint an HR Change Lead on a 9-month fixed term contract to lead on a TUPE project . This is an excellent opportunity for an experienced TUPE and people change specialist to support a significant organisational change programme within a growing organisation. Based in Manchester , with travel required to London as needed, the role offers hybrid working (3 days home working) and a salary of £65,000 per annum . The successful candidate will be confident developing detailed project plans, reports and progress updates, while building effective relationships with senior leaders, trade unions, staff representatives and wider stakeholders. Duties will include (but are not limited to): Leading and delivering the TUPE process for transferring colleagues, including consultation, due diligence, compliance and integration activity Developing comprehensive people change project plans, including timelines, resources, milestones, risks and progress updates Working with senior leaders, trade unions, staff representatives and key stakeholders to support clear communication throughout the change process Maintaining detailed project records, managing the risk register and providing routine status updates to programme boards and directors Providing change project management expertise, constructive challenge and support around cultural change, staff wellbeing and development Experience required: Expert knowledge of TUPE legislation and procedures, with proven experience leading TUPE processes from end to end Experience managing complex change programmes lasting six months or more Experience working with trade unions, staff representatives and senior stakeholders Strong project management capability, including knowledge of change management methodologies, tools and governance Excellent written and verbal communication skills, with the ability to explain complex matters clearly and succinctly Strong relationship-building skills across HR, IT, finance and wider organisational stakeholders High attention to detail, sound judgement and the ability to navigate ambiguity in a fast-paced environment Experience planning and managing business adoption, cultural change and people change activity through to conclusion Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Aug 14, 2026
Full time
We are currently working in partnership with our public sector cleint to appoint an HR Change Lead on a 9-month fixed term contract to lead on a TUPE project . This is an excellent opportunity for an experienced TUPE and people change specialist to support a significant organisational change programme within a growing organisation. Based in Manchester , with travel required to London as needed, the role offers hybrid working (3 days home working) and a salary of £65,000 per annum . The successful candidate will be confident developing detailed project plans, reports and progress updates, while building effective relationships with senior leaders, trade unions, staff representatives and wider stakeholders. Duties will include (but are not limited to): Leading and delivering the TUPE process for transferring colleagues, including consultation, due diligence, compliance and integration activity Developing comprehensive people change project plans, including timelines, resources, milestones, risks and progress updates Working with senior leaders, trade unions, staff representatives and key stakeholders to support clear communication throughout the change process Maintaining detailed project records, managing the risk register and providing routine status updates to programme boards and directors Providing change project management expertise, constructive challenge and support around cultural change, staff wellbeing and development Experience required: Expert knowledge of TUPE legislation and procedures, with proven experience leading TUPE processes from end to end Experience managing complex change programmes lasting six months or more Experience working with trade unions, staff representatives and senior stakeholders Strong project management capability, including knowledge of change management methodologies, tools and governance Excellent written and verbal communication skills, with the ability to explain complex matters clearly and succinctly Strong relationship-building skills across HR, IT, finance and wider organisational stakeholders High attention to detail, sound judgement and the ability to navigate ambiguity in a fast-paced environment Experience planning and managing business adoption, cultural change and people change activity through to conclusion Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
People Business Partner Location: Home-based with UK travel Salary: £45,000 per annum Vacancy Type: 6 Month Fixed Term Contract, Full Time (35 hours per week) Closing Date: 13th of August People Business Partner (6-Month FTC) Home-based with UK travel Full-time 35 hours (part-time considered) Are you a confident HR professional who thrives on leading change and partnering with operational teams? We re looking for an experienced People Business Partner to join us for a 6-month fixed-term project role, supporting our Care Operations Services. This is a hands-on, impactful role where you ll work closely with managers to deliver key people projects that shape how we operate and support our teams. What you ll be doing You ll take the lead on a range of business-critical projects, including: Delivering a programme of working time and rota changes Supporting organisational restructures Managing TUPE transfers Working directly with managers and supporting them through projects to meet business needs Day to Day interactions with mangers and staff to support in all areas of people management From initial planning through to consultation and implementation, you ll own the process end-to-end ensuring fair, compliant, and effective outcomes. Beyond project work, you ll act as a trusted advisor, providing pragmatic, commercially focused people support across day-to-day HR matters. About the role You ll be part of a collaborative and forward-thinking People Team, playing a key role in strengthening the organisation by helping us attract, retain, and develop talented people who deliver exceptional services. About you We re looking for someone who can confidently influence and support at all levels. You ll bring: Proven experience coaching managers, supporting the leadership team and leading complex casework Strong knowledge of employment law Experience in large, multi-site organisations Ideally, exposure to regulated environments (e.g. CQC, Ofsted) CIPD qualification and a pragmatic, solutions-focused approach Flexibility to travel across the UK as needed You re collaborative, decisive, and calm under pressure someone who can balance strategic thinking with hands-on delivery. What we offer Comprehensive training and development Holiday pay equivalent to 12.07% of hours worked (up to 5.6 weeks per year) Pension scheme Access to our Employee Assistance Programme Why Shaftesbury? At Shaftesbury, we believe a fulfilling life is built from many meaningful moments connection, community, challenge, and achievement. Through our work in disability care, special education, and rehabilitation, we create opportunities for people to feel included, valued, and empowered. Together, we re building more connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to our website to complete your application.
Aug 14, 2026
Contractor
People Business Partner Location: Home-based with UK travel Salary: £45,000 per annum Vacancy Type: 6 Month Fixed Term Contract, Full Time (35 hours per week) Closing Date: 13th of August People Business Partner (6-Month FTC) Home-based with UK travel Full-time 35 hours (part-time considered) Are you a confident HR professional who thrives on leading change and partnering with operational teams? We re looking for an experienced People Business Partner to join us for a 6-month fixed-term project role, supporting our Care Operations Services. This is a hands-on, impactful role where you ll work closely with managers to deliver key people projects that shape how we operate and support our teams. What you ll be doing You ll take the lead on a range of business-critical projects, including: Delivering a programme of working time and rota changes Supporting organisational restructures Managing TUPE transfers Working directly with managers and supporting them through projects to meet business needs Day to Day interactions with mangers and staff to support in all areas of people management From initial planning through to consultation and implementation, you ll own the process end-to-end ensuring fair, compliant, and effective outcomes. Beyond project work, you ll act as a trusted advisor, providing pragmatic, commercially focused people support across day-to-day HR matters. About the role You ll be part of a collaborative and forward-thinking People Team, playing a key role in strengthening the organisation by helping us attract, retain, and develop talented people who deliver exceptional services. About you We re looking for someone who can confidently influence and support at all levels. You ll bring: Proven experience coaching managers, supporting the leadership team and leading complex casework Strong knowledge of employment law Experience in large, multi-site organisations Ideally, exposure to regulated environments (e.g. CQC, Ofsted) CIPD qualification and a pragmatic, solutions-focused approach Flexibility to travel across the UK as needed You re collaborative, decisive, and calm under pressure someone who can balance strategic thinking with hands-on delivery. What we offer Comprehensive training and development Holiday pay equivalent to 12.07% of hours worked (up to 5.6 weeks per year) Pension scheme Access to our Employee Assistance Programme Why Shaftesbury? At Shaftesbury, we believe a fulfilling life is built from many meaningful moments connection, community, challenge, and achievement. Through our work in disability care, special education, and rehabilitation, we create opportunities for people to feel included, valued, and empowered. Together, we re building more connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to our website to complete your application.
HR Team Manager Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. The HR Consultancy Team Leader will also be responsible for: Lead, coach and develop a team of HR Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance reviews, quality assessments and formal meetings where required Oversee daily operational performance and report into senior leadership Support recruitment, training and retention initiatives Contribute to strategic projects and continuous improvement Drive growth and retention across the Scottish client base About You Proven experience leading high-performing teams in a fast-paced environment Strong commercial awareness and operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able to work under pressure Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR5 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 14, 2026
Full time
HR Team Manager Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. The HR Consultancy Team Leader will also be responsible for: Lead, coach and develop a team of HR Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance reviews, quality assessments and formal meetings where required Oversee daily operational performance and report into senior leadership Support recruitment, training and retention initiatives Contribute to strategic projects and continuous improvement Drive growth and retention across the Scottish client base About You Proven experience leading high-performing teams in a fast-paced environment Strong commercial awareness and operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able to work under pressure Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR5 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Are you able to work logically, accurately with a keen eye for detail? Are you computer literate with an enthusiastic approach to new and bespoke software? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors. Location: Wellington, Somerset Salary: £27,976.08 Core Benefits: Hybrid Working Policy, 25 days holiday rising to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution), Health Cash Plan How Synertec will set you up for success as a Document Template Specialist: Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the tools and knowledge to excel in your role. Join us and thrive in a workplace that values your individuality and prioritises your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UK's leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide range of Commercial organisations. Our innovative use of communication technology makes a real difference to patients, citizens, and businesses. Celebrating our 25th year in 2024, we are proud of our Somerset Large Business of the Year nomination, and our role as an official partner of the NHS' 75th Anniversary. This is a fantastic opportunity for you to join a rapidly growing company.Synertec is part of Restore PLC, a leading UK information management group. This gives you the best of both worlds: the pace and impact of a growing specialist business, backed by the stability, investment and career opportunities of a PLC-listed organisation. You'll benefit from access to wider expertise, and clear opportunities to grow your career within a trusted, established group. About your role as a Document Template Specialist: You will be taught to understand the content and construction of a variety of Healthcare and Local Government documents. You will be required to work through documents logically to identify and capture each piece of information, building a bespoke document template for each customer. Alongside constructing new templates, you will also be responsible for carrying out ongoing maintenance as our customers update their documents. This is a fast-paced role which is often time critical. The Essentials for You: 25 days holiday, rising to 30, plus Bank Holidays Generous Company Pension Scheme, featuring an impressive 8% employer contribution. Your commitment deserves recognition Benefits Portal and Employee Assistance Program, designed to enhance your overall well-being. From discounts on shopping, travel, and entertainment to professional guidance for personal challenges, we've got you covered Health Cash Plan, where you can access optical, dental and other medical benefits Prioritise your mental and physical health with our Flexible Weekly Wellbeing Time Our Commitments Synertec are committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders, and neurodiversity's. If you'd like to find out more about our inclusion commitment, please reach out to us. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed Mind's Mental Health at Work Commitment. Ok I'm in! Where do I sign? Ready to make a real difference? Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers, and our people: living by our values of Ambition, Excellence, Integrity, Openness and Unity. Please note that sponsorship is not available for this role
Aug 14, 2026
Full time
Are you able to work logically, accurately with a keen eye for detail? Are you computer literate with an enthusiastic approach to new and bespoke software? If yes, then read on, and let us tell you why Synertec is adding real value into the Public and Commercial Sectors. Location: Wellington, Somerset Salary: £27,976.08 Core Benefits: Hybrid Working Policy, 25 days holiday rising to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution), Health Cash Plan How Synertec will set you up for success as a Document Template Specialist: Begin your career with confidence through our Comprehensive Induction and Training Program. From day one, we invest in your professional development, providing the tools and knowledge to excel in your role. Join us and thrive in a workplace that values your individuality and prioritises your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UK's leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide range of Commercial organisations. Our innovative use of communication technology makes a real difference to patients, citizens, and businesses. Celebrating our 25th year in 2024, we are proud of our Somerset Large Business of the Year nomination, and our role as an official partner of the NHS' 75th Anniversary. This is a fantastic opportunity for you to join a rapidly growing company.Synertec is part of Restore PLC, a leading UK information management group. This gives you the best of both worlds: the pace and impact of a growing specialist business, backed by the stability, investment and career opportunities of a PLC-listed organisation. You'll benefit from access to wider expertise, and clear opportunities to grow your career within a trusted, established group. About your role as a Document Template Specialist: You will be taught to understand the content and construction of a variety of Healthcare and Local Government documents. You will be required to work through documents logically to identify and capture each piece of information, building a bespoke document template for each customer. Alongside constructing new templates, you will also be responsible for carrying out ongoing maintenance as our customers update their documents. This is a fast-paced role which is often time critical. The Essentials for You: 25 days holiday, rising to 30, plus Bank Holidays Generous Company Pension Scheme, featuring an impressive 8% employer contribution. Your commitment deserves recognition Benefits Portal and Employee Assistance Program, designed to enhance your overall well-being. From discounts on shopping, travel, and entertainment to professional guidance for personal challenges, we've got you covered Health Cash Plan, where you can access optical, dental and other medical benefits Prioritise your mental and physical health with our Flexible Weekly Wellbeing Time Our Commitments Synertec are committed to engaging a diverse workforce and encourages applications from all social backgrounds, genders, and neurodiversity's. If you'd like to find out more about our inclusion commitment, please reach out to us. We are dedicated to supporting the mental health and wellbeing of our employees, having proudly signed Mind's Mental Health at Work Commitment. Ok I'm in! Where do I sign? Ready to make a real difference? Click apply now or visit our website to join our team and become part of our promise to our customers, our suppliers, and our people: living by our values of Ambition, Excellence, Integrity, Openness and Unity. Please note that sponsorship is not available for this role
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing Full responsibility for Poultry sourcing across the business, ensuring delivery against procurement strategies, functional plans, and performance targets. Provide direction, and performance management to drive savings, promote best procurement practices, and ensure strong supplier performance. Act as a commercial expert and strategic partner to senior leadership, continuously improving team capability and supporting the achievement of business-wide sourcing objectives Key Accountabilities Lead all procurement activity for defined sourcing areas, ensuring total portfolio cost is managed efficiently and effectively. Take a rigorous approach to negotiation, supporting others in the process and collaborating with key stakeholders and third parties to unlock and preserve value. Provide strategic leadership to the procurement team, driving savings, promoting best procurement practices, and delivering Greencore Purchasing Excellence (GPE). Formulate and implement a sourcing strategy to ensure that business strategies and performance targets are achieved and ensure cross functional agreement with a supporting plan. Specifically focus on cost control, business risk and sustainability. Formulate and implement supplier identification, selection and performance management processes Effective stakeholder engagement, including regular market and project updates. Where necessary, support inflation recovery in your area of expertise, including direct dialogue with the customer Stakeholder engagement with multi site teams to ensure correct levels of quality and inbound service levels are achieved. Have sound understanding of how key sites operate, and who key colleagues are to drive the procurement agenda forward. Where relevant, lead a team to deliver its financial, service and people vision and objectives, developing and embedding a performance culture within their team to ensure all colleagues are clearly focused on their key objectives. Develop and coach their team to improve their skills and performance, and maximise their potential. Ensure appropriate governance and risk management, with high level engagement around suppliers and markets to identify and mitigate emerging risks. Actively sponsor and commit the necessary resource and focus required to deliver our inclusion and diversity commitments, goals and targets and be a role model for inclusive leadership behaviours Actively sponsor and commit the necessary resource and focus required to support delivery of our sustainability commitments, goals and targets Actively manage organisational risk related to both Cyber Security and data, by committing the necessary focus, resource and investing in the skills and experience required to ensure compliance to relevant policies and legislation, along with taking ownership for personal and commercial data processed throughout the group Enable the delivery of our Data Governance agenda and champion the need for high quality data in all relevant data domains. This includes taking responsibility for data policy governance, compliance to agreed data quality standards and championing a data-driven culture in the team. Knowledge, Skills and Experience Experience of leading Poultry procurement Experience and knowledge of procurement systems and processes, ideally gained in a manufacturing environment Advanced negotiation capability and skill Understanding and experience of market, suppliers and materials Experience and understanding of all aspects of the end-to-end supply chain processes A practiced understanding of value enablers, creation and preservation Experience working and communicating with a diverse group of people, applying excellent stakeholder engagement skills What you'll get in return Competitive salary and job-related benefits Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
Aug 14, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing Full responsibility for Poultry sourcing across the business, ensuring delivery against procurement strategies, functional plans, and performance targets. Provide direction, and performance management to drive savings, promote best procurement practices, and ensure strong supplier performance. Act as a commercial expert and strategic partner to senior leadership, continuously improving team capability and supporting the achievement of business-wide sourcing objectives Key Accountabilities Lead all procurement activity for defined sourcing areas, ensuring total portfolio cost is managed efficiently and effectively. Take a rigorous approach to negotiation, supporting others in the process and collaborating with key stakeholders and third parties to unlock and preserve value. Provide strategic leadership to the procurement team, driving savings, promoting best procurement practices, and delivering Greencore Purchasing Excellence (GPE). Formulate and implement a sourcing strategy to ensure that business strategies and performance targets are achieved and ensure cross functional agreement with a supporting plan. Specifically focus on cost control, business risk and sustainability. Formulate and implement supplier identification, selection and performance management processes Effective stakeholder engagement, including regular market and project updates. Where necessary, support inflation recovery in your area of expertise, including direct dialogue with the customer Stakeholder engagement with multi site teams to ensure correct levels of quality and inbound service levels are achieved. Have sound understanding of how key sites operate, and who key colleagues are to drive the procurement agenda forward. Where relevant, lead a team to deliver its financial, service and people vision and objectives, developing and embedding a performance culture within their team to ensure all colleagues are clearly focused on their key objectives. Develop and coach their team to improve their skills and performance, and maximise their potential. Ensure appropriate governance and risk management, with high level engagement around suppliers and markets to identify and mitigate emerging risks. Actively sponsor and commit the necessary resource and focus required to deliver our inclusion and diversity commitments, goals and targets and be a role model for inclusive leadership behaviours Actively sponsor and commit the necessary resource and focus required to support delivery of our sustainability commitments, goals and targets Actively manage organisational risk related to both Cyber Security and data, by committing the necessary focus, resource and investing in the skills and experience required to ensure compliance to relevant policies and legislation, along with taking ownership for personal and commercial data processed throughout the group Enable the delivery of our Data Governance agenda and champion the need for high quality data in all relevant data domains. This includes taking responsibility for data policy governance, compliance to agreed data quality standards and championing a data-driven culture in the team. Knowledge, Skills and Experience Experience of leading Poultry procurement Experience and knowledge of procurement systems and processes, ideally gained in a manufacturing environment Advanced negotiation capability and skill Understanding and experience of market, suppliers and materials Experience and understanding of all aspects of the end-to-end supply chain processes A practiced understanding of value enablers, creation and preservation Experience working and communicating with a diverse group of people, applying excellent stakeholder engagement skills What you'll get in return Competitive salary and job-related benefits Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
Customer Services Manager Location: Nottingham onsite Salary: £45,000 £50,000 base Benefits: Private healthcare, pension, 25 days holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page.
Aug 14, 2026
Full time
Customer Services Manager Location: Nottingham onsite Salary: £45,000 £50,000 base Benefits: Private healthcare, pension, 25 days holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page.
Deputy Manager - Rugby Up to 35,000 + Bonus Leading Retail Brand Ready to take the next step in your retail management career? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an ambitious Deputy Manager in Rugby. Offering a competitive salary, performance bonus, and genuine career progression, this is an excellent opportunity to join a leading retailer and develop towards a Store Manager position. About the Role As Deputy Manager, you'll support the Store Manager in driving the success of the store. You'll lead by example on the shop floor, coach and develop your team, and help deliver outstanding customer service while ensuring operational excellence. Key Responsibilities Support the Store Manager in delivering sales and profit targets. Lead, coach, and motivate the team to provide exceptional customer service. Oversee the day-to-day running of the store in the Store Manager's absence. Maintain high standards of merchandising, stock control, and store presentation. Ensure compliance with company policies, health & safety, and operational procedures. Monitor KPIs and support action plans to drive store performance. What We're Looking For Experience as a Deputy Manager, Assistant Manager, or Supervisor within a fast-paced retail environment. Strong leadership skills with the ability to motivate and develop a team. Commercial awareness and a passion for delivering results. Excellent organisational and communication skills. A customer-focused approach with a hands-on management style. What's on Offer Salary up to 35,000 , with regular salary reviews based on performance. Attractive bonus scheme. Excellent training and development opportunities. Clear career progression into Store Manager roles. The opportunity to join a supportive, people-focused retail business. Apply Now If you're an ambitious retail leader looking for your next challenge, we'd love to hear from you. Apply today with your latest CV, and one of our specialist consultants will be in touch. BBBH36814
Aug 14, 2026
Full time
Deputy Manager - Rugby Up to 35,000 + Bonus Leading Retail Brand Ready to take the next step in your retail management career? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an ambitious Deputy Manager in Rugby. Offering a competitive salary, performance bonus, and genuine career progression, this is an excellent opportunity to join a leading retailer and develop towards a Store Manager position. About the Role As Deputy Manager, you'll support the Store Manager in driving the success of the store. You'll lead by example on the shop floor, coach and develop your team, and help deliver outstanding customer service while ensuring operational excellence. Key Responsibilities Support the Store Manager in delivering sales and profit targets. Lead, coach, and motivate the team to provide exceptional customer service. Oversee the day-to-day running of the store in the Store Manager's absence. Maintain high standards of merchandising, stock control, and store presentation. Ensure compliance with company policies, health & safety, and operational procedures. Monitor KPIs and support action plans to drive store performance. What We're Looking For Experience as a Deputy Manager, Assistant Manager, or Supervisor within a fast-paced retail environment. Strong leadership skills with the ability to motivate and develop a team. Commercial awareness and a passion for delivering results. Excellent organisational and communication skills. A customer-focused approach with a hands-on management style. What's on Offer Salary up to 35,000 , with regular salary reviews based on performance. Attractive bonus scheme. Excellent training and development opportunities. Clear career progression into Store Manager roles. The opportunity to join a supportive, people-focused retail business. Apply Now If you're an ambitious retail leader looking for your next challenge, we'd love to hear from you. Apply today with your latest CV, and one of our specialist consultants will be in touch. BBBH36814
Senior HR Advisor Rochester, Kent Hybrid Working £40,000-£45,000 + Bonus + Excellent Benefits Are you a commercially minded HR professional looking for a role where you can genuinely influence a growing business? We're partnering with an ambitious and expanding construction group to recruit a Senior HR Advisor to join their centralised HR function. Supporting four businesses within the group, this is a fantastic opportunity to join an organisation at a pivotal stage in its journey. With significant growth plans, including acquisitions and business integration projects, the HR team is playing a key role in shaping the future of the organisation. This role offers a blend of operational HR and project work, making it ideal for someone who enjoys variety, taking ownership, and working closely with stakeholders across a business. Reporting to the HR Manager, you'll be part of a highly visible and respected HR team that has built strong relationships throughout the organisation and is trusted to support strategic business objectives. The Opportunity This is far more than a traditional HR advisory role. Alongside providing day-to-day HR support, you'll have the opportunity to get involved in a range of exciting projects linked to business growth, acquisitions, integration activity, payroll harmonisation, contract reviews and employee benefits alignment. The successful candidate will support multiple businesses across the group, gaining exposure to a broad range of HR challenges and helping drive consistency, compliance and best practice across the wider organisation. Key Responsibilities Provide expert advice and guidance to managers on employee relations matters including disciplinary, grievance, absence and performance management cases. Support the end-to-end recruitment process for a variety of roles across the group. Prepare contracts, offer letters and associated employment documentation. Support monthly payroll preparation and associated HR administration. Assist with employee engagement initiatives and people-focused activities. Maintain and develop HR policies and procedures. Support organisational change and business transformation projects. Contribute to acquisition and integration activity as the group expands. Ensure employee records and HR systems are accurately maintained. Build strong relationships with managers and stakeholders across all four businesses. About You We're looking for an experienced HR generalist who thrives in a fast-paced environment and enjoys balancing operational HR with project work. You'll ideally have: CIPD Level 5 qualification. Previous experience in an HR Advisor or Senior HR Advisor position. Strong employee relations experience and knowledge of UK employment legislation. Proven ability to extract critical HR data for Board Excellent communication and stakeholder management skills. The confidence to work autonomously and take ownership of activities and projects. Ambition to develop your career within a growing organisation. Industry experience is not essential. What's more important is your ability to build relationships, solve problems and operate as a trusted HR partner. What's on Offer? Salary of £40,000-£45,000. Hybrid working (2 days working from home following probation). Discretionary annual bonus. Private medical insurance. Pension scheme. 23 days annual leave plus bank holidays. Christmas shutdown. A supportive, people-first culture. Genuine opportunities for career development as the group continues to grow. Why Apply? This is an exceptional opportunity to join a business with ambitious plans and be part of an HR team that is central to that journey. You'll gain exposure to exciting group-wide projects, work alongside strong business leaders and have the opportunity to make a real impact during a period of significant growth and change.
Aug 14, 2026
Full time
Senior HR Advisor Rochester, Kent Hybrid Working £40,000-£45,000 + Bonus + Excellent Benefits Are you a commercially minded HR professional looking for a role where you can genuinely influence a growing business? We're partnering with an ambitious and expanding construction group to recruit a Senior HR Advisor to join their centralised HR function. Supporting four businesses within the group, this is a fantastic opportunity to join an organisation at a pivotal stage in its journey. With significant growth plans, including acquisitions and business integration projects, the HR team is playing a key role in shaping the future of the organisation. This role offers a blend of operational HR and project work, making it ideal for someone who enjoys variety, taking ownership, and working closely with stakeholders across a business. Reporting to the HR Manager, you'll be part of a highly visible and respected HR team that has built strong relationships throughout the organisation and is trusted to support strategic business objectives. The Opportunity This is far more than a traditional HR advisory role. Alongside providing day-to-day HR support, you'll have the opportunity to get involved in a range of exciting projects linked to business growth, acquisitions, integration activity, payroll harmonisation, contract reviews and employee benefits alignment. The successful candidate will support multiple businesses across the group, gaining exposure to a broad range of HR challenges and helping drive consistency, compliance and best practice across the wider organisation. Key Responsibilities Provide expert advice and guidance to managers on employee relations matters including disciplinary, grievance, absence and performance management cases. Support the end-to-end recruitment process for a variety of roles across the group. Prepare contracts, offer letters and associated employment documentation. Support monthly payroll preparation and associated HR administration. Assist with employee engagement initiatives and people-focused activities. Maintain and develop HR policies and procedures. Support organisational change and business transformation projects. Contribute to acquisition and integration activity as the group expands. Ensure employee records and HR systems are accurately maintained. Build strong relationships with managers and stakeholders across all four businesses. About You We're looking for an experienced HR generalist who thrives in a fast-paced environment and enjoys balancing operational HR with project work. You'll ideally have: CIPD Level 5 qualification. Previous experience in an HR Advisor or Senior HR Advisor position. Strong employee relations experience and knowledge of UK employment legislation. Proven ability to extract critical HR data for Board Excellent communication and stakeholder management skills. The confidence to work autonomously and take ownership of activities and projects. Ambition to develop your career within a growing organisation. Industry experience is not essential. What's more important is your ability to build relationships, solve problems and operate as a trusted HR partner. What's on Offer? Salary of £40,000-£45,000. Hybrid working (2 days working from home following probation). Discretionary annual bonus. Private medical insurance. Pension scheme. 23 days annual leave plus bank holidays. Christmas shutdown. A supportive, people-first culture. Genuine opportunities for career development as the group continues to grow. Why Apply? This is an exceptional opportunity to join a business with ambitious plans and be part of an HR team that is central to that journey. You'll gain exposure to exciting group-wide projects, work alongside strong business leaders and have the opportunity to make a real impact during a period of significant growth and change.
Procurement Manager - Public Sector Summary Our client within the Transport industry is seeking an experienced and commercially focused Procurement Manager to join their Procurement team and play a key role in shaping how a leading transport organisation procures the goods and services required to support its ongoing operations. This permanent full-time position is based in London with hybrid working available (3 days per week onsite) and offers the opportunity to deliver strategic procurement activity across a complex, highly regulated environment. The successful candidate will manage end-to-end procurement projects across a diverse range of categories, working closely with operational, engineering, finance and commercial teams to deliver value, efficiencies and strong contractual outcomes. This is an exciting opportunity for a procurement professional who enjoys working in a fast-paced, regulated environment and wants to make a tangible impact within a critical infrastructure organisation. Purpose The Procurement Manager will be responsible for delivering compliant, commercially focused procurement activity across a wide range of direct spend categories. Working as part of the Procurement function, this role will lead tendering activity, develop procurement strategies, provide specialist advice and support effective contract management, ensuring procurement activity delivers value while meeting regulatory and governance requirements. Main Duties and Responsibilities Lead end-to-end procurement activity across a range of goods and services within a complex transport environment. Develop and deliver procurement strategies aligned with business objectives and operational requirements. Manage tender processes from initial requirements gathering through to contract award. Partner with stakeholders across Engineering, Infrastructure, Operations, Commercial, Communications, HR and Finance to deliver effective procurement solutions. Provide expert guidance on procurement processes, governance, legislation and best practice. Support the creation of business cases, procurement pipelines and sourcing plans. Negotiate commercial agreements and contracts to achieve value, efficiency and strong supplier outcomes. Work collaboratively with contract managers and suppliers to support effective contract performance. Identify opportunities for cost savings, supply chain improvements and social value benefits. Ensure procurement activity remains compliant with relevant legislation, including public sector procurement requirements and Utilities Contracts Regulations. Utilise e-tendering systems and procurement tools to manage procurement activity effectively. Produce procurement reports, analysis and updates for key stakeholders. Contribute to continuous improvement initiatives across procurement processes and ways of working. Skills and Abilities Proven experience within a procurement, commercial or contract management role. Experience managing procurement activity within a public sector, transport, utilities, infrastructure or similarly regulated environment. Strong understanding of procurement legislation, governance and compliance requirements. Experience managing end-to-end tender processes and supplier negotiations. Knowledge of contract law, contractual documentation and post-contract management. Experience using procure-to-pay (P2P) systems and e-tendering platforms. Strong stakeholder management skills with the ability to influence and build relationships across all levels. Excellent organisational skills with the ability to manage multiple procurement projects simultaneously. Strong analytical ability, including producing procurement reports and supply chain insights. Commercially minded with a focus on delivering value and continuous improvement. Education, Qualifications and Experience MCIPS qualification or equivalent procurement qualification is desirable. Experience working within a regulated, public sector or complex commercial environment. Understanding of procurement governance, supplier management and contractual processes. Perks Competitive salary package, up to £60,000 DOE. Hybrid working arrangement. Final salary pension scheme. 25 days annual leave plus bank holidays. Excellent employee benefits package. Join our client and play a key role in supporting the procurement strategy of a leading transport organisation, helping to deliver value, efficiency and operational excellence across a critical service. Apply now to take the next step in your procurement career. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Full time
Procurement Manager - Public Sector Summary Our client within the Transport industry is seeking an experienced and commercially focused Procurement Manager to join their Procurement team and play a key role in shaping how a leading transport organisation procures the goods and services required to support its ongoing operations. This permanent full-time position is based in London with hybrid working available (3 days per week onsite) and offers the opportunity to deliver strategic procurement activity across a complex, highly regulated environment. The successful candidate will manage end-to-end procurement projects across a diverse range of categories, working closely with operational, engineering, finance and commercial teams to deliver value, efficiencies and strong contractual outcomes. This is an exciting opportunity for a procurement professional who enjoys working in a fast-paced, regulated environment and wants to make a tangible impact within a critical infrastructure organisation. Purpose The Procurement Manager will be responsible for delivering compliant, commercially focused procurement activity across a wide range of direct spend categories. Working as part of the Procurement function, this role will lead tendering activity, develop procurement strategies, provide specialist advice and support effective contract management, ensuring procurement activity delivers value while meeting regulatory and governance requirements. Main Duties and Responsibilities Lead end-to-end procurement activity across a range of goods and services within a complex transport environment. Develop and deliver procurement strategies aligned with business objectives and operational requirements. Manage tender processes from initial requirements gathering through to contract award. Partner with stakeholders across Engineering, Infrastructure, Operations, Commercial, Communications, HR and Finance to deliver effective procurement solutions. Provide expert guidance on procurement processes, governance, legislation and best practice. Support the creation of business cases, procurement pipelines and sourcing plans. Negotiate commercial agreements and contracts to achieve value, efficiency and strong supplier outcomes. Work collaboratively with contract managers and suppliers to support effective contract performance. Identify opportunities for cost savings, supply chain improvements and social value benefits. Ensure procurement activity remains compliant with relevant legislation, including public sector procurement requirements and Utilities Contracts Regulations. Utilise e-tendering systems and procurement tools to manage procurement activity effectively. Produce procurement reports, analysis and updates for key stakeholders. Contribute to continuous improvement initiatives across procurement processes and ways of working. Skills and Abilities Proven experience within a procurement, commercial or contract management role. Experience managing procurement activity within a public sector, transport, utilities, infrastructure or similarly regulated environment. Strong understanding of procurement legislation, governance and compliance requirements. Experience managing end-to-end tender processes and supplier negotiations. Knowledge of contract law, contractual documentation and post-contract management. Experience using procure-to-pay (P2P) systems and e-tendering platforms. Strong stakeholder management skills with the ability to influence and build relationships across all levels. Excellent organisational skills with the ability to manage multiple procurement projects simultaneously. Strong analytical ability, including producing procurement reports and supply chain insights. Commercially minded with a focus on delivering value and continuous improvement. Education, Qualifications and Experience MCIPS qualification or equivalent procurement qualification is desirable. Experience working within a regulated, public sector or complex commercial environment. Understanding of procurement governance, supplier management and contractual processes. Perks Competitive salary package, up to £60,000 DOE. Hybrid working arrangement. Final salary pension scheme. 25 days annual leave plus bank holidays. Excellent employee benefits package. Join our client and play a key role in supporting the procurement strategy of a leading transport organisation, helping to deliver value, efficiency and operational excellence across a critical service. Apply now to take the next step in your procurement career. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
