My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
May 06, 2026
Full time
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
Job Description As a Systems Project Manager, you will become an integral part of a fast paced and collaborative IT team. The primary focus of the role is the delivery of MLL's CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives. Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business. Job Requirements Skills and Competencies- Exceptional stakeholder management and influencing skills Excellent communication (written and verbal) skills and ability to present at both technical and executive level Ability to translate technical detail into business-friendly language MS Office skills, including MS Project, MS Visio and MS PowerPoint Solid understanding of software architectures, applications and data migration concepts Strong analytical approach to identifying issues and driving solutions Highly motivated and driven individual to deliver against Project strict deadlines Calm, organised and decisive under pressure Qualifications and Experience- Proven experience as a Project Manager delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables Coordinate data migration, cleansing, system integration, testing and cutover activities Ensure a smooth transition to operational support teams including the coordination of training and regular business communication Deliver the project ensuring it is aligned with the MLL compliance requirements Job Benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday Buy Scheme Social Activities At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families. MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.
May 05, 2026
Full time
Job Description As a Systems Project Manager, you will become an integral part of a fast paced and collaborative IT team. The primary focus of the role is the delivery of MLL's CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives. Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business. Job Requirements Skills and Competencies- Exceptional stakeholder management and influencing skills Excellent communication (written and verbal) skills and ability to present at both technical and executive level Ability to translate technical detail into business-friendly language MS Office skills, including MS Project, MS Visio and MS PowerPoint Solid understanding of software architectures, applications and data migration concepts Strong analytical approach to identifying issues and driving solutions Highly motivated and driven individual to deliver against Project strict deadlines Calm, organised and decisive under pressure Qualifications and Experience- Proven experience as a Project Manager delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables Coordinate data migration, cleansing, system integration, testing and cutover activities Ensure a smooth transition to operational support teams including the coordination of training and regular business communication Deliver the project ensuring it is aligned with the MLL compliance requirements Job Benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday Buy Scheme Social Activities At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families. MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.
Our client, operating in the Transmission and Distribution sector, is seeking a Contract Manager to join their team in a UK-wide capacity. This role involves remote work with nationwide travel and reports directly to the Senior Contract Manager. Role Purpose: The Contract Manager will be responsible for supporting contract coordination activities, commercial governance, cost management, and contract administration across multiple projects. Key Responsibilities: Administer predominantly NEC3/4 contracts, including early warnings, notification of compensation events, compensation events, payment applications, and change control logs. Read and interpret contract documentation; highlight key points to the project delivery team for execution planning. Liaise with clients, subcontractors, and internal departments to clarify contractual interpretations and milestones. Set up projects from inception to execution, managing all commercial and administrative actions required to mobilise works, including procurement, logistics, and financial controls. Obtain and evaluate supplier and subcontractor quotations; prepare comparisons and recommendations in line with budget, scope, and programme requirements. Raise purchase orders via SAP and manage end-to-end ordering, goods receipt, and invoice approval processes, ensuring compliance with internal controls and audit requirements. Liaise directly with factories and suppliers on lead times, manufacturing progress, delivery schedules, and technical queries to support programme certainty. Ensure contract documents, cost and forecast management, and change control records are audit-ready. Produce cost reports, CVRs, forecasts, cash flow projections, and margin tracking. Manage subcontractor applications, variations, final accounts, and claims negotiations. Conduct project execution cost reviews vs tender budgets; produce lessons learned and cost-saving feedback for the Bid Team. Ensure payment applications and invoices are issued on time to maintain cash flow. Manage retention (monitoring, invoicing, release at warranty end). Provide monthly updates to senior management on progress, risks, and financials. Attend client meetings on progress, issues, commercial matters, and technical queries. Host Factory Acceptance Test visits with Clients. Manage document control operations and document lifecycle management. Support insurance claim processes and defect rectification issues. Manage non-conformance reporting and resolutions. Job Requirements: Working knowledge of NEC3 & NEC4 contracts with hands-on administration experience (e.g. early warnings, compensation events, applications for payment). Experience within power transmission, distribution, civils, or utilities environments; exposure to cable laying, jointing, substations, or linear infrastructure is advantageous. Experience in a Contract Administrator or Contract Manager role. Working knowledge of SAP or similar commercial/ERP systems for ordering and invoice management. Good commercial awareness with an understanding of cost control, forecasting, and contractual risk. Degree in Quantity Surveying, Commercial Management, Engineering, or equivalent (desirable but not essential). Willingness to travel to sites across the UK with overnight stays where required. Strong communication, report writing, and stakeholder engagement skills, with confidence to develop negotiation capability. If you are an experienced Contract Manager looking for a new challenge and have the necessary skills and experience, apply now to join our client's dynamic and dedicated team in the UK.
May 05, 2026
Contractor
Our client, operating in the Transmission and Distribution sector, is seeking a Contract Manager to join their team in a UK-wide capacity. This role involves remote work with nationwide travel and reports directly to the Senior Contract Manager. Role Purpose: The Contract Manager will be responsible for supporting contract coordination activities, commercial governance, cost management, and contract administration across multiple projects. Key Responsibilities: Administer predominantly NEC3/4 contracts, including early warnings, notification of compensation events, compensation events, payment applications, and change control logs. Read and interpret contract documentation; highlight key points to the project delivery team for execution planning. Liaise with clients, subcontractors, and internal departments to clarify contractual interpretations and milestones. Set up projects from inception to execution, managing all commercial and administrative actions required to mobilise works, including procurement, logistics, and financial controls. Obtain and evaluate supplier and subcontractor quotations; prepare comparisons and recommendations in line with budget, scope, and programme requirements. Raise purchase orders via SAP and manage end-to-end ordering, goods receipt, and invoice approval processes, ensuring compliance with internal controls and audit requirements. Liaise directly with factories and suppliers on lead times, manufacturing progress, delivery schedules, and technical queries to support programme certainty. Ensure contract documents, cost and forecast management, and change control records are audit-ready. Produce cost reports, CVRs, forecasts, cash flow projections, and margin tracking. Manage subcontractor applications, variations, final accounts, and claims negotiations. Conduct project execution cost reviews vs tender budgets; produce lessons learned and cost-saving feedback for the Bid Team. Ensure payment applications and invoices are issued on time to maintain cash flow. Manage retention (monitoring, invoicing, release at warranty end). Provide monthly updates to senior management on progress, risks, and financials. Attend client meetings on progress, issues, commercial matters, and technical queries. Host Factory Acceptance Test visits with Clients. Manage document control operations and document lifecycle management. Support insurance claim processes and defect rectification issues. Manage non-conformance reporting and resolutions. Job Requirements: Working knowledge of NEC3 & NEC4 contracts with hands-on administration experience (e.g. early warnings, compensation events, applications for payment). Experience within power transmission, distribution, civils, or utilities environments; exposure to cable laying, jointing, substations, or linear infrastructure is advantageous. Experience in a Contract Administrator or Contract Manager role. Working knowledge of SAP or similar commercial/ERP systems for ordering and invoice management. Good commercial awareness with an understanding of cost control, forecasting, and contractual risk. Degree in Quantity Surveying, Commercial Management, Engineering, or equivalent (desirable but not essential). Willingness to travel to sites across the UK with overnight stays where required. Strong communication, report writing, and stakeholder engagement skills, with confidence to develop negotiation capability. If you are an experienced Contract Manager looking for a new challenge and have the necessary skills and experience, apply now to join our client's dynamic and dedicated team in the UK.
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Customer Service Team Lead Location: Southampton Reporting to: Kat Adderley, Customer Service Operations Manager Closing date: Friday 8th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Our recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Following your application being reviewed, you can expect the below: Stage 1 - Telephone call with a recruiter Stage 2 - Face to face or virtual assessment with 2 Customer Service Operations Managers; this will include a traditional style interview, live scenario exercise & pre-prepared presentation. About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Shifts: This role will cover a 12 week rotation between 6am - 20:30 Monday - Sunday. This is a hybrid role, the first 6 weeks will be spent full time in the office, followed by a 40% office & 60% home split after this period. Responsibilities: Positively influence and contribute to the team culture. Motivate, coach and develop staff in the Contact Centre. Maintain a degree of technical knowledge of our products and services. Provide exceptional customer service via phone, email, live chat and social media in a live environment as required. Respond to customer complaints and escalate issues as necessary. Show ownership and accountability for offering solutions to benefit our customers and the business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a 24/7 environment. Requirements Experience leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. We aren't fans of big, formal training sessions. However, you will be able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business. Ability to adapt to, and lead people through change is paramount. Excellent written and verbal communication skills. Ability to balance workload and schedules with multiple priorities. Benefits Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Customer Service Team Lead - 30 Hours, Evenings Location - Southampton Reporting to - Customer Service Operations Manager Closing date - Wednesday 6th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and as a Customer Service Team Leader you will inspire and motivate your team to give the best service to our customers. You will lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we'll look to you to share solutions that will make your colleague's and your customer's lives better. Here at Starling we truly put our customers first - and we want to hire leaders who are driven to do the same! The shifts: We want our customers to be able to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. Evenings - 30 hours a week (8.5 hour shift (1 hour lunch) with 12 shifts over the three weeks so average of 4 shifts of 7.5 hours worked for a 30 hour average), 17:00 - 01:30 Monday to Sunday The recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for an interview with a Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The training : You will receive 6 weeks of face to face training. Requirements You'll support your team and our customers by : Positively influence and contribute to the team culture. Motivating, coaching and developing staff in the Contact Centre. Maintaining your knowledge of our processes, products and services. Leading by example and delivering exceptional customer service via phone, email, live chat and social media as required. Responding to customer complaints and escalating issues as necessary. Taking ownership and accountability for finding solutions that benefit our customers and the bank. Driving a continuous improvement ethos within the contact centre and the bank. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a busy 24/7 environment. About you : Experience of leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. Able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business - your ability to adapt and lead people through change is paramount. Excellent written and verbal communication skills. Able to balance workload and schedules with multiple priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
May 05, 2026
Full time
Description Customer Service Team Lead - 30 Hours, Evenings Location - Southampton Reporting to - Customer Service Operations Manager Closing date - Wednesday 6th May, 12pm At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone - by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Our Customer Service team is at the core of our success - and as a Customer Service Team Leader you will inspire and motivate your team to give the best service to our customers. You will lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we'll look to you to share solutions that will make your colleague's and your customer's lives better. Here at Starling we truly put our customers first - and we want to hire leaders who are driven to do the same! The shifts: We want our customers to be able to manage their money 24 hours a day, 7 days a week. Whenever they need us, we will be there. Evenings - 30 hours a week (8.5 hour shift (1 hour lunch) with 12 shifts over the three weeks so average of 4 shifts of 7.5 hours worked for a 30 hour average), 17:00 - 01:30 Monday to Sunday The recruitment process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for an interview with a Leader from our Customer Services team. They will be able to give you even more insight into the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. The training : You will receive 6 weeks of face to face training. Requirements You'll support your team and our customers by : Positively influence and contribute to the team culture. Motivating, coaching and developing staff in the Contact Centre. Maintaining your knowledge of our processes, products and services. Leading by example and delivering exceptional customer service via phone, email, live chat and social media as required. Responding to customer complaints and escalating issues as necessary. Taking ownership and accountability for finding solutions that benefit our customers and the bank. Driving a continuous improvement ethos within the contact centre and the bank. Actively improve processes, workflows and service to our customers. Proactively seeking solutions for potential issues. Leading our Customer Service teams in a busy 24/7 environment. About you : Experience of leading a team. Previous experience of a contact centre environment is desirable. Accountable leader with strong customer focus. Able to demonstrate your skills in up-skilling and coaching team members. We are a fast moving, constantly changing business - your ability to adapt and lead people through change is paramount. Excellent written and verbal communication skills. Able to balance workload and schedules with multiple priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
About the Role What's in it for you? You'll play a key part in shaping the valuation process, reporting and analysis. Reporting into the Head of Ventures Valuations, you'll help with the preparation of portfolio valuations, engage in the collection and analysis of portfolio company data, and be a key contributor to investment track record analysis. The team: Understanding, monitoring and reporting on the performance of our portfolio companies post-investment is an important function of our business. The valuations team was set up in 2022 as an independent function within Octopus Ventures and continues to grow and develop into an integral part of the fund operating and management processes. It is responsible for valuing all the portfolio companies we are invested in the Ventures' funds. We work closely with the investment managers to understand valuation drivers within our portfolio companies, the investment thesis, and company performance. We also work hand-in-hand with finance and operations teams to produce internal and LP reporting, Annual Reports, and other material key for Ventures' stakeholder management. What will you be doing? Supporting the preparatory work for reporting valuations including internal information gathering, model roll forwards and taking on the project management of the process, including organising preliminary and review meetings with stakeholders and minute taking of portfolio review meetings. Preparation of individual portfolio company valuations, typically on a bi-annual basis which includes: Collation of portfolio data, gathering of relevant market comparables, valuation model building (including waterfall modelling). Preparation of valuation papers, including commentary on trading performance, justification for selected valuation methodology and selected input, additional commentary on triangulation. Preparation of materials required to support the valuation sign-off process for the Valuation Committee, the Fund Board and the auditors. Attending Valuation Committee meetings as observer and be responsible for taking appropriate and accurate minutes of the discussion and conclusion. Taking responsibility for evidence gathering, filing and audit trails including supporting on the audit and fund administration processes. Fund Performance and other reporting Preparation of regular analysis on fund performance and underlying drivers of this. Preparation of various analysis needed for marketing and financial reporting. Improving Models and Processes Supporting in the day-to-day execution and ongoing enhancement of all ventures valuations workstreams, including taking ownership of model improvements. Qualifications Valuation experience essential - most likely in a consulting firm, some of which will have been spent working on portfolio valuations for private equity, venture capital or alternative investment space. ACA / ACCA qualified or CFA charter holder (preferred but not essential) An understanding of International Private Equity and Venture Capital Valuation Guidelines. This role will evolve as we grow and develop. So, if you are looking for a challenge in a fast paced and dynamic business, we can deliver on that. Benefits A competitive salary, bonus, pension and share incentive plan Untracked holiday Hybrid working - most of our people spend 3 days a week in the office Anchor (our wellness hub) which includes Headspace, one to one coaching through Wellness Cloud, Digital GP, Shout & more Up to 6 months paid parental leave regardless of gender Life insurance, critical illness cover and income protection Private medical insurance for you and your family Electric vehicle leasing Our Values At our core, we believe that how a company behaves is just as important as what it does. That's why we chose to become an accredited B Corp (the equivalent of a Fairtrade coffee stamp but for companies) and to change our Articles of Association so that the interests all our stakeholders - employees, customers, communities, environment and shareholders - are considered in every decision we make. We are committed to building a workplace where diversity is valued, and inclusion is a priority. By providing equal opportunities for growth and development, we embrace and celebrate all races, genders, religions, sexual orientations, ages, disabilities, and socio-economic backgrounds. We believe teams achieve their best when every member feels safe, respected and empowered to be their authentic selves. We're proud to be disability confident and are committed to supporting candidates with a disability, including neurodiversity and mental health conditions, throughout the recruitment process. Applicants are welcome to opt-in to the disability confident scheme as part of our application process. If you require any adjustments to the interview process, we'll be happy to accommodate where possible.
May 05, 2026
Full time
About the Role What's in it for you? You'll play a key part in shaping the valuation process, reporting and analysis. Reporting into the Head of Ventures Valuations, you'll help with the preparation of portfolio valuations, engage in the collection and analysis of portfolio company data, and be a key contributor to investment track record analysis. The team: Understanding, monitoring and reporting on the performance of our portfolio companies post-investment is an important function of our business. The valuations team was set up in 2022 as an independent function within Octopus Ventures and continues to grow and develop into an integral part of the fund operating and management processes. It is responsible for valuing all the portfolio companies we are invested in the Ventures' funds. We work closely with the investment managers to understand valuation drivers within our portfolio companies, the investment thesis, and company performance. We also work hand-in-hand with finance and operations teams to produce internal and LP reporting, Annual Reports, and other material key for Ventures' stakeholder management. What will you be doing? Supporting the preparatory work for reporting valuations including internal information gathering, model roll forwards and taking on the project management of the process, including organising preliminary and review meetings with stakeholders and minute taking of portfolio review meetings. Preparation of individual portfolio company valuations, typically on a bi-annual basis which includes: Collation of portfolio data, gathering of relevant market comparables, valuation model building (including waterfall modelling). Preparation of valuation papers, including commentary on trading performance, justification for selected valuation methodology and selected input, additional commentary on triangulation. Preparation of materials required to support the valuation sign-off process for the Valuation Committee, the Fund Board and the auditors. Attending Valuation Committee meetings as observer and be responsible for taking appropriate and accurate minutes of the discussion and conclusion. Taking responsibility for evidence gathering, filing and audit trails including supporting on the audit and fund administration processes. Fund Performance and other reporting Preparation of regular analysis on fund performance and underlying drivers of this. Preparation of various analysis needed for marketing and financial reporting. Improving Models and Processes Supporting in the day-to-day execution and ongoing enhancement of all ventures valuations workstreams, including taking ownership of model improvements. Qualifications Valuation experience essential - most likely in a consulting firm, some of which will have been spent working on portfolio valuations for private equity, venture capital or alternative investment space. ACA / ACCA qualified or CFA charter holder (preferred but not essential) An understanding of International Private Equity and Venture Capital Valuation Guidelines. This role will evolve as we grow and develop. So, if you are looking for a challenge in a fast paced and dynamic business, we can deliver on that. Benefits A competitive salary, bonus, pension and share incentive plan Untracked holiday Hybrid working - most of our people spend 3 days a week in the office Anchor (our wellness hub) which includes Headspace, one to one coaching through Wellness Cloud, Digital GP, Shout & more Up to 6 months paid parental leave regardless of gender Life insurance, critical illness cover and income protection Private medical insurance for you and your family Electric vehicle leasing Our Values At our core, we believe that how a company behaves is just as important as what it does. That's why we chose to become an accredited B Corp (the equivalent of a Fairtrade coffee stamp but for companies) and to change our Articles of Association so that the interests all our stakeholders - employees, customers, communities, environment and shareholders - are considered in every decision we make. We are committed to building a workplace where diversity is valued, and inclusion is a priority. By providing equal opportunities for growth and development, we embrace and celebrate all races, genders, religions, sexual orientations, ages, disabilities, and socio-economic backgrounds. We believe teams achieve their best when every member feels safe, respected and empowered to be their authentic selves. We're proud to be disability confident and are committed to supporting candidates with a disability, including neurodiversity and mental health conditions, throughout the recruitment process. Applicants are welcome to opt-in to the disability confident scheme as part of our application process. If you require any adjustments to the interview process, we'll be happy to accommodate where possible.
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Role Overview The QC Manager holds the responsibility of effective leadership and managing Quality Control (QC) group. Responsible for managing the daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational and sales goals. Oversee the QC processes and ensuring that all products (Raw Materials, Intermediates, Final API(s) and others) meet the required standard of quality and compliance following Good Manufacturing Practices (cGMP), Good Documentation Practices (GDocP) and Environment, Health and Safety (EH&S) standards. Carry out an independent verification of data to ensure high-quality service is delivered. Embrace continuous improvement in all aspects of QC operations. Provide leadership to the group through effective communication, coaching, training and development. Ensure staff act in accordance with company policies and other applicable regulatory requirements (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Proficient in Quality Management System (QMS) i.e., Deviations, OOX investigations, RCA, CAPAs, Change Controls etc. Work with other departments to drive operational excellence ensuring all QC facilities are in audit ready state. Management of Home Office requirements for the QC department. Core Responsibilities Manage and oversee QC group to ensure all tasks are performed in line with applicable regulatory commitments (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Oversee daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational goals and sales goals. Perform data verification and inspection of audit trails for various electronic GMP data to ensure compliance. Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators. Lead QC project activities to introduce policies/procedures, technologies and computer base applications to improve laboratory efficiency and promote culture of innovation, ensuring on-time completion with a high degree of quality. Responsible for hiring, managing, leading, and motivating the QC team; inclusive of mentoring, training, and development of department employees. Manage relationships with clients, internal and external regulatory agencies and auditors, supporting inspections and audits, as required. Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset. Manage Quality Events (i.e., Deviations, OOX investigations, RCA, Change Controls etc.) and implement effective corrective and preventative actions applicable to the QC department. Perform other duties as requested by Line Manager or delegate. Qualifications / Knowledge / Experience Minimum of Bachelors degree in Science, or equivalent, with 8+ years of related experience or Master's degree in Science with 5+ relevant experience. Proven leadership in Quality settings, including multi team / cross functional management coupled with strong mentoring and coaching abilities. Experienced in interacting with health authorities and taking a leading role in regulatory inspections and audits. Deep understanding and experience in application of global regulatory guidelines in pharmaceutical manufacturing environment (e.g., FDA, MHRA, EMA, ICH, GMP, Data Integrity, CFR 21 Part 11 experience). Proficient in preparation of high-quality written documents including generation and revision of Standard Operating Procedures (SOPs), test methods, protocols, reports and other GMP documents. Proficient in writing and review of the QMS records (e.g., deviation, OOX investigation, CAPA, RCA, Change Controls). Knowledge of data verification in pharmaceutical industry with some experience on common analytical techniques such as HPLC/UPLC, GC, NIR, UV Vis, pH meter, KF, FTIR, PSD or Auto titrators. Previous experience with Laboratory Information Management Systems (LIMS) and Chromatographic Data System (CDS) e.g., Chromeleon. Experience with method verification, validation and transfer. Our Commitment Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Financial Wellness: The company provides an industry leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores. Health & Wellbeing: As well as being entitled to 25 days' annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime. Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us. Additional Information Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently. Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
May 05, 2026
Full time
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Role Overview The QC Manager holds the responsibility of effective leadership and managing Quality Control (QC) group. Responsible for managing the daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational and sales goals. Oversee the QC processes and ensuring that all products (Raw Materials, Intermediates, Final API(s) and others) meet the required standard of quality and compliance following Good Manufacturing Practices (cGMP), Good Documentation Practices (GDocP) and Environment, Health and Safety (EH&S) standards. Carry out an independent verification of data to ensure high-quality service is delivered. Embrace continuous improvement in all aspects of QC operations. Provide leadership to the group through effective communication, coaching, training and development. Ensure staff act in accordance with company policies and other applicable regulatory requirements (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Proficient in Quality Management System (QMS) i.e., Deviations, OOX investigations, RCA, CAPAs, Change Controls etc. Work with other departments to drive operational excellence ensuring all QC facilities are in audit ready state. Management of Home Office requirements for the QC department. Core Responsibilities Manage and oversee QC group to ensure all tasks are performed in line with applicable regulatory commitments (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Oversee daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational goals and sales goals. Perform data verification and inspection of audit trails for various electronic GMP data to ensure compliance. Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators. Lead QC project activities to introduce policies/procedures, technologies and computer base applications to improve laboratory efficiency and promote culture of innovation, ensuring on-time completion with a high degree of quality. Responsible for hiring, managing, leading, and motivating the QC team; inclusive of mentoring, training, and development of department employees. Manage relationships with clients, internal and external regulatory agencies and auditors, supporting inspections and audits, as required. Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset. Manage Quality Events (i.e., Deviations, OOX investigations, RCA, Change Controls etc.) and implement effective corrective and preventative actions applicable to the QC department. Perform other duties as requested by Line Manager or delegate. Qualifications / Knowledge / Experience Minimum of Bachelors degree in Science, or equivalent, with 8+ years of related experience or Master's degree in Science with 5+ relevant experience. Proven leadership in Quality settings, including multi team / cross functional management coupled with strong mentoring and coaching abilities. Experienced in interacting with health authorities and taking a leading role in regulatory inspections and audits. Deep understanding and experience in application of global regulatory guidelines in pharmaceutical manufacturing environment (e.g., FDA, MHRA, EMA, ICH, GMP, Data Integrity, CFR 21 Part 11 experience). Proficient in preparation of high-quality written documents including generation and revision of Standard Operating Procedures (SOPs), test methods, protocols, reports and other GMP documents. Proficient in writing and review of the QMS records (e.g., deviation, OOX investigation, CAPA, RCA, Change Controls). Knowledge of data verification in pharmaceutical industry with some experience on common analytical techniques such as HPLC/UPLC, GC, NIR, UV Vis, pH meter, KF, FTIR, PSD or Auto titrators. Previous experience with Laboratory Information Management Systems (LIMS) and Chromatographic Data System (CDS) e.g., Chromeleon. Experience with method verification, validation and transfer. Our Commitment Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Financial Wellness: The company provides an industry leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores. Health & Wellbeing: As well as being entitled to 25 days' annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime. Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us. Additional Information Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently. Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
Category Lead - Generalist Direct, Engineering Competitive Salary + Discretionary Bonus London City (4 days per week in the office BUT free breakfast) Your new company An international organisation operating in high-growth markets is looking for a Direct Category Manager with generalist experience across direct engineering categories and similar to join its London-based team. This role offers the opportunity to shape strategic sourcing and supplier management within a dynamic and evolving sector. Your new role Develop and implement category management strategies Lead sourcing activities, market engagement, and supplier selection Internal stakeholder management, design to cost Negotiate commercial and contractual agreements Drive supplier performance and relationship management initiatives Oversee improvement plans and recommend interventions What you'll need to succeed Generalist procurement experience with strong engineering / build category management exposure Proven experience in contract development and supplier relationship management Operational experience in diverse or developing markets Industry experience in technology or infrastructure is advantageous. Strong stakeholder engagement Design-to-Cost approach (essential) CIPS or equivalent qualification Financial and performance reporting Project management experience What you'll get in return Competitive salary Discretionary bonus Health and life insurance Exceptional pension plan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2026
Full time
Category Lead - Generalist Direct, Engineering Competitive Salary + Discretionary Bonus London City (4 days per week in the office BUT free breakfast) Your new company An international organisation operating in high-growth markets is looking for a Direct Category Manager with generalist experience across direct engineering categories and similar to join its London-based team. This role offers the opportunity to shape strategic sourcing and supplier management within a dynamic and evolving sector. Your new role Develop and implement category management strategies Lead sourcing activities, market engagement, and supplier selection Internal stakeholder management, design to cost Negotiate commercial and contractual agreements Drive supplier performance and relationship management initiatives Oversee improvement plans and recommend interventions What you'll need to succeed Generalist procurement experience with strong engineering / build category management exposure Proven experience in contract development and supplier relationship management Operational experience in diverse or developing markets Industry experience in technology or infrastructure is advantageous. Strong stakeholder engagement Design-to-Cost approach (essential) CIPS or equivalent qualification Financial and performance reporting Project management experience What you'll get in return Competitive salary Discretionary bonus Health and life insurance Exceptional pension plan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
As a Managing Project Manager, you will lead and manage one or more specific implementation projects, often with complex multi workstream delivery and transformative customer change.This will include the responsibility for the customer relationship, project plans, objectives, deliverables and milestones, risks and issues, status reporting and governance and the budget and P&L for medium-large (often £300k+) projects and commercial margin of the delivery. You will work closely with the Engagement Director, Implementation Consultants, Test Managers/Leads, Service Readiness and Zellis Product & Technology colleagues, and will partner with customer Project, and Test managers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget. As well as this, you will also manage a pool of project managers, and be instrumental in supporting coaching and mentoring to support their skills and career development This role will also involve interfacing with Customer and Zellis Exec to present the ongoing status, risks and issues on projects under their governance, and support our continuous improvement initiatives to take lessons learned and feed them back into our programme and project methodology. Please note that this is a home based role with expectation to travel to customer sites as neccessary. Responsibilities Partnering with the customer Project and Test Managers to develop a One Team approach to end-to-end delivery to ensure that all project and change activities are delivered on time, at the highest level of quality and on budget Developing, agreeing, and maintaining a detailed project plan with the customer, based on the Zellis standard project Implementation methodology, including deliverables, milestones and entry and exit criteria as relevant Managing and coordinating all project or change activities so that they are undertaken in accordance with the project plan, including successfully transitioning the service to a live state with ongoing ownership from the Application Support team Onboarding, managing, coaching and supporting all project resources in executing their activities and acting as the point of escalation for any execution issues beyond the relevant workstreams Facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Managing the scheduling, preparation and facilitation of project or change governance meetings (including milestone or stage gate reviews and sign off meetings) and to inform project stakeholders of progress Managing ongoing project or change risks and issues (including mitigation and where possible resolution), and ensuring that they are reported and escalated to the Engagement Directors and Implementation Director in a timely fashion way. Skills & Experience Experience leading on medium-large scale Implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EE s and £300k budgets) Managing & owning project KPIs, objectives, financial measures, planning, resourcing, deliverables, change controls and successful outcomes with internal and customer stakeholders (including C-Suite level with Engagement Director support) Acting as project lead across complex projects, including over multiple workstreams (cross customer, third party and internal cross functional Planning, scheduling and delivering work for self and others to meet given objectives, outcomes and KPIs; monitors self and others against agreed delivery timelines Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes) ?Demonstrates the ability to manage people performance, development and retantion risks, including driving teams to achieve targets, incl SLAs, KPI's Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 04, 2026
Full time
As a Managing Project Manager, you will lead and manage one or more specific implementation projects, often with complex multi workstream delivery and transformative customer change.This will include the responsibility for the customer relationship, project plans, objectives, deliverables and milestones, risks and issues, status reporting and governance and the budget and P&L for medium-large (often £300k+) projects and commercial margin of the delivery. You will work closely with the Engagement Director, Implementation Consultants, Test Managers/Leads, Service Readiness and Zellis Product & Technology colleagues, and will partner with customer Project, and Test managers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget. As well as this, you will also manage a pool of project managers, and be instrumental in supporting coaching and mentoring to support their skills and career development This role will also involve interfacing with Customer and Zellis Exec to present the ongoing status, risks and issues on projects under their governance, and support our continuous improvement initiatives to take lessons learned and feed them back into our programme and project methodology. Please note that this is a home based role with expectation to travel to customer sites as neccessary. Responsibilities Partnering with the customer Project and Test Managers to develop a One Team approach to end-to-end delivery to ensure that all project and change activities are delivered on time, at the highest level of quality and on budget Developing, agreeing, and maintaining a detailed project plan with the customer, based on the Zellis standard project Implementation methodology, including deliverables, milestones and entry and exit criteria as relevant Managing and coordinating all project or change activities so that they are undertaken in accordance with the project plan, including successfully transitioning the service to a live state with ongoing ownership from the Application Support team Onboarding, managing, coaching and supporting all project resources in executing their activities and acting as the point of escalation for any execution issues beyond the relevant workstreams Facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Managing the scheduling, preparation and facilitation of project or change governance meetings (including milestone or stage gate reviews and sign off meetings) and to inform project stakeholders of progress Managing ongoing project or change risks and issues (including mitigation and where possible resolution), and ensuring that they are reported and escalated to the Engagement Directors and Implementation Director in a timely fashion way. Skills & Experience Experience leading on medium-large scale Implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EE s and £300k budgets) Managing & owning project KPIs, objectives, financial measures, planning, resourcing, deliverables, change controls and successful outcomes with internal and customer stakeholders (including C-Suite level with Engagement Director support) Acting as project lead across complex projects, including over multiple workstreams (cross customer, third party and internal cross functional Planning, scheduling and delivering work for self and others to meet given objectives, outcomes and KPIs; monitors self and others against agreed delivery timelines Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes) ?Demonstrates the ability to manage people performance, development and retantion risks, including driving teams to achieve targets, incl SLAs, KPI's Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you ve also worked in the following roles, we d also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid / Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
May 04, 2026
Full time
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you ve also worked in the following roles, we d also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid / Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
Head of Risk page is loaded Head of Riskremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-50212We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Risk Control# Position Type Permanent# Target Openings 1Here's what you'll be doing: You will play a leading role in safeguarding our assets and reputation by proactively identifying and mitigating risks across the whole business. This isn't about traditional "box-ticking"; we want you to move beyond old-school approaches to foster a culture of excellence and innovation. You'll become the trusted expert for an emerging risk environment, fostering a risk-aware mindset throughout the entire organisation. What makes this role different is the level of strategic influence you'll hold. You aren't just monitoring from the side-lines; you are a key partner and advisor providing critical insights to senior leaders on how risks impact our strategy. You'll be responsible for the continuous improvement and evolution of our existing comprehensive risk management framework, ensuring a best-fit approach that aligns perfectly with our long-term objectives. As ur Head of Risk, you'll: Take full ownership of proposing and implementing a risk strategy that is tailored to fit and operates effectively for our specific needs. Identify and prioritise operational and financial risks alongside regulatory and strategic challenges on a day-to-day basis. While maintaining a forward-looking lens on emerging threats. Prepare and present detailed risk reports to department heads,senior management and the Board, providing the strategic clarity needed to drive informed decision-making. Lead and develop a high-performing risk management team, fostering a culture of professional excellence and continuous improvement, and providing the guidance and support they need to succeed. Lead the enterprise-wide risk reporting strategy to ensure emerging issues are identified, triaged, and surfaced to leadership with the urgency required for decisive action Independently lead the placement and management of our UK corporate insurance programmes, ensuring comprehensive coverage across all business activities. Act as primary lead in negotiations with insurers to secure favorable terms and oversee the end-to-end claims process, with a specific focus on Errors & Omissions (E&O). We're looking for someone who is: An expert in risk management frameworks and methodologies with a deep understanding of industry best practices. Strong understanding of the business model and operations of a regulated financial services business (preferably within the insurance market). Deeply knowledgeable about UK regulations and insurance principles, and eligible to hold an FCA Certified Manager role. A proven leader with significant experience in motivating teams and implementing effective risk strategies from the ground up. A collaborative partner who can build strong relationships and influence stakeholders at the highest levels of the organisation. Highly analytical and technically literate, with the ability to use data and software to identify emerging trends. Resilient and ethical, staying calm under pressure and maintaining total objectivity when facing complex challenges. This role may be subject to FCA regulations, which we'll determine during the hiring process. If it is regulated, there will be specific responsibilities under FCA regulations, including enhanced checks and referencing. We'll explain everything in more detail as part of the hiring process. By embedding a forward-thinking risk culture across Simply Business, you'll give us the stability and confidence to keep innovating for our customers. Your expertise directly protects the foundations that allow us to continue enabling big dreams for small businesses. Apply today.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling we match what you put into your pension up to five per cent . And pass on a tax-free sum that's four times your basic salary with our life assurance policy , with the option to increase it to ten times through our flexible benefit scheme our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service) our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
May 04, 2026
Full time
Head of Risk page is loaded Head of Riskremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-50212We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Risk Control# Position Type Permanent# Target Openings 1Here's what you'll be doing: You will play a leading role in safeguarding our assets and reputation by proactively identifying and mitigating risks across the whole business. This isn't about traditional "box-ticking"; we want you to move beyond old-school approaches to foster a culture of excellence and innovation. You'll become the trusted expert for an emerging risk environment, fostering a risk-aware mindset throughout the entire organisation. What makes this role different is the level of strategic influence you'll hold. You aren't just monitoring from the side-lines; you are a key partner and advisor providing critical insights to senior leaders on how risks impact our strategy. You'll be responsible for the continuous improvement and evolution of our existing comprehensive risk management framework, ensuring a best-fit approach that aligns perfectly with our long-term objectives. As ur Head of Risk, you'll: Take full ownership of proposing and implementing a risk strategy that is tailored to fit and operates effectively for our specific needs. Identify and prioritise operational and financial risks alongside regulatory and strategic challenges on a day-to-day basis. While maintaining a forward-looking lens on emerging threats. Prepare and present detailed risk reports to department heads,senior management and the Board, providing the strategic clarity needed to drive informed decision-making. Lead and develop a high-performing risk management team, fostering a culture of professional excellence and continuous improvement, and providing the guidance and support they need to succeed. Lead the enterprise-wide risk reporting strategy to ensure emerging issues are identified, triaged, and surfaced to leadership with the urgency required for decisive action Independently lead the placement and management of our UK corporate insurance programmes, ensuring comprehensive coverage across all business activities. Act as primary lead in negotiations with insurers to secure favorable terms and oversee the end-to-end claims process, with a specific focus on Errors & Omissions (E&O). We're looking for someone who is: An expert in risk management frameworks and methodologies with a deep understanding of industry best practices. Strong understanding of the business model and operations of a regulated financial services business (preferably within the insurance market). Deeply knowledgeable about UK regulations and insurance principles, and eligible to hold an FCA Certified Manager role. A proven leader with significant experience in motivating teams and implementing effective risk strategies from the ground up. A collaborative partner who can build strong relationships and influence stakeholders at the highest levels of the organisation. Highly analytical and technically literate, with the ability to use data and software to identify emerging trends. Resilient and ethical, staying calm under pressure and maintaining total objectivity when facing complex challenges. This role may be subject to FCA regulations, which we'll determine during the hiring process. If it is regulated, there will be specific responsibilities under FCA regulations, including enhanced checks and referencing. We'll explain everything in more detail as part of the hiring process. By embedding a forward-thinking risk culture across Simply Business, you'll give us the stability and confidence to keep innovating for our customers. Your expertise directly protects the foundations that allow us to continue enabling big dreams for small businesses. Apply today.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling we match what you put into your pension up to five per cent . And pass on a tax-free sum that's four times your basic salary with our life assurance policy , with the option to increase it to ten times through our flexible benefit scheme our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service) our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
We are currently seeking a Small Works Project Manager to work with our NHS Clients on facilities management projects in the South East (Kent and Essex). The position will be responsible for managing and successfully delivering all financial and contractual aspects of minor works/small works projects including client variations, small projects and lifecycle works to ensure they are delivered to a high standard on time and within budget. Rydon Maintenance successfully provides hard facilities management services (Hard FM) across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Our small works team support the NHS with delivering a range of projects from minor adaptations, refurbishments through to repurposing of Trust space. Job Purpose An Small Works Projects Manager you will be responsible for leading a variety of negotiated works including refurbishments, maintenance, and small and minor works on the building fabric or re-modelling across our NHS contracts. This could include minor refurbishments, re-decoration, power installs, flooring refurbishments, LED lighting upgrades, roofing works, boiler updates. You will generally be managing a number of different projects at a time with works up to around 100k in value in total. Key responsibilities will include; Understanding the client's requirement and undertake a full quotation for proposed works. Carry out site walks to advise client on potential works needed, e.g. updating existing plant and general maintenance. Attend client meetings to discuss extra works and to provide updates on current works. Hold regular project meetings with suppliers/ sub- contractors to check progress against agreed plans on site. Manage and supervise works including preparing and updating work programs, health and safety information, placing orders, overseeing site matters, reporting to clients and collating and submitting O&M information Ensuring projects are delivered within budgetary constraints by managing financial matters, financial performance and invoicing of works. Maintain, update and action Lifecycle schedules to assist in identifying future opportunities. What we can offer you; Competitive starting salary Car allowance of £5,472 per annum Holiday Entitlement: 25 days Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye care vouchers and free Flu Vaccinations Full training, ongoing coaching and support Opportunities to progress your career across the business This is a permanent position and working hours are Monday to Friday 8am to 5pm. By joining Rydon, you become part of a talented, dedicated team who are passionate about supporting the NHS and its people in their vital work. You will play an important role in ensuring a safe and comfortable environment for staff and service users. Experience Required The successful candidate will have an excellent track record in project managing small works ideally within an FM environment or for a maintenance/refurbishment business. Some previous experience of undertaking works within the NHS would be advantageous. You will also be able to demonstrate the following: Hold a HNC/HND (or equivalent experience) in a relevant engineering or building discipline Technical knowledge in construction or design Strong communication, influencing and facilitation skills, including the ability to communicate complex/technical information Strong analytical & organisational skills, including the maintenance of accurate project records. Health and Safety Qualification such as SMSTS Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
May 03, 2026
Full time
We are currently seeking a Small Works Project Manager to work with our NHS Clients on facilities management projects in the South East (Kent and Essex). The position will be responsible for managing and successfully delivering all financial and contractual aspects of minor works/small works projects including client variations, small projects and lifecycle works to ensure they are delivered to a high standard on time and within budget. Rydon Maintenance successfully provides hard facilities management services (Hard FM) across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Our small works team support the NHS with delivering a range of projects from minor adaptations, refurbishments through to repurposing of Trust space. Job Purpose An Small Works Projects Manager you will be responsible for leading a variety of negotiated works including refurbishments, maintenance, and small and minor works on the building fabric or re-modelling across our NHS contracts. This could include minor refurbishments, re-decoration, power installs, flooring refurbishments, LED lighting upgrades, roofing works, boiler updates. You will generally be managing a number of different projects at a time with works up to around 100k in value in total. Key responsibilities will include; Understanding the client's requirement and undertake a full quotation for proposed works. Carry out site walks to advise client on potential works needed, e.g. updating existing plant and general maintenance. Attend client meetings to discuss extra works and to provide updates on current works. Hold regular project meetings with suppliers/ sub- contractors to check progress against agreed plans on site. Manage and supervise works including preparing and updating work programs, health and safety information, placing orders, overseeing site matters, reporting to clients and collating and submitting O&M information Ensuring projects are delivered within budgetary constraints by managing financial matters, financial performance and invoicing of works. Maintain, update and action Lifecycle schedules to assist in identifying future opportunities. What we can offer you; Competitive starting salary Car allowance of £5,472 per annum Holiday Entitlement: 25 days Holiday Purchase Scheme: Buy up to an additional 5 days holiday Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eye care vouchers and free Flu Vaccinations Full training, ongoing coaching and support Opportunities to progress your career across the business This is a permanent position and working hours are Monday to Friday 8am to 5pm. By joining Rydon, you become part of a talented, dedicated team who are passionate about supporting the NHS and its people in their vital work. You will play an important role in ensuring a safe and comfortable environment for staff and service users. Experience Required The successful candidate will have an excellent track record in project managing small works ideally within an FM environment or for a maintenance/refurbishment business. Some previous experience of undertaking works within the NHS would be advantageous. You will also be able to demonstrate the following: Hold a HNC/HND (or equivalent experience) in a relevant engineering or building discipline Technical knowledge in construction or design Strong communication, influencing and facilitation skills, including the ability to communicate complex/technical information Strong analytical & organisational skills, including the maintenance of accurate project records. Health and Safety Qualification such as SMSTS Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Senior Planning Manager - 12 month fixed term contract Department: Land & Planning Employment Type: Fixed Term - Full Time Location: Taplow, Buckinghamshire Description Berkeley Strategic Land is a wholly owned subsidiary of The Berkeley Group. Leveraging Berkeley's financial strength and regeneration expertise, Berkeley Strategic Land identifies and secures long-term strategic sites for future development. Working collaboratively with local authorities and stakeholders, it promotes land through the Local Plan process and seeks planning consent for delivery by Berkeley. With the backing of The Berkeley Group, the team applies a flexible and innovative approach to land acquisition, employing option agreements, freehold purchases, and other structures that align with the interests of landowners. Based at our regional office in Taplow, Buckinghamshire, the role involves regular travel throughout the South East. The role This role is a 12 month fixed term contract, starting in August 2026. Working as part of an ambitious and dynamic multi-disciplinary team, we are seeking an experienced and commercially minded Senior Planning Manager to play a key role in leading the promotion of our extensive strategic land portfolio. The successful candidate will manage the promotion of strategic land opportunities through the development plan process and the preparation and determination of planning applications and appeals. This position offers the opportunity to work on an exciting portfolio of large-scale projects from inception through to allocation and consent. Reporting to the Planning Directors and other members of the senior management team, the core duties associated with the role include: Managing the promotion of sites for allocation in local plans and neighbourhood plans, including the preparation and submission of technical evidence, masterplans and representations, and participation in examinations. Preparing, submitting and managing planning applications and appeals, including overseeing technical inputs, design proposals, and EIA processes where necessary. Negotiation of planning agreements and conditions. Instructing and managing external planning consultants, architects, technical teams, and legal advisers in accordance with agreed budgets and strategies. Providing planning advice on existing and new land acquisitions. Building and maintaining effective working relationships with local authority officers and Members, stakeholders, landowners, agents, internal teams and Berkeley operating businesses. Experience required Experience working for a housebuilder, land promoter or planning consultancy with significant experience of strategic land promotion. Member of the RTPI or RICS (Planning and Development). Proven track record of managing complex planning projects and securing allocations and planning consents. Commercial awareness and ability to assess development potential and planning risk. Strong knowledge of planning legislation, policy, and the plan-making process. Excellent project management, analytical, and problem-solving skills. Confident communicator with strong negotiation and influencing skills. Capable of working independently and collaboratively in a fast-paced environment. Ability to build positive relationships with local authorities, stakeholders, landowners and their representatives. Full UK driving licence and willingness to travel across the South East region. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
May 03, 2026
Full time
Senior Planning Manager - 12 month fixed term contract Department: Land & Planning Employment Type: Fixed Term - Full Time Location: Taplow, Buckinghamshire Description Berkeley Strategic Land is a wholly owned subsidiary of The Berkeley Group. Leveraging Berkeley's financial strength and regeneration expertise, Berkeley Strategic Land identifies and secures long-term strategic sites for future development. Working collaboratively with local authorities and stakeholders, it promotes land through the Local Plan process and seeks planning consent for delivery by Berkeley. With the backing of The Berkeley Group, the team applies a flexible and innovative approach to land acquisition, employing option agreements, freehold purchases, and other structures that align with the interests of landowners. Based at our regional office in Taplow, Buckinghamshire, the role involves regular travel throughout the South East. The role This role is a 12 month fixed term contract, starting in August 2026. Working as part of an ambitious and dynamic multi-disciplinary team, we are seeking an experienced and commercially minded Senior Planning Manager to play a key role in leading the promotion of our extensive strategic land portfolio. The successful candidate will manage the promotion of strategic land opportunities through the development plan process and the preparation and determination of planning applications and appeals. This position offers the opportunity to work on an exciting portfolio of large-scale projects from inception through to allocation and consent. Reporting to the Planning Directors and other members of the senior management team, the core duties associated with the role include: Managing the promotion of sites for allocation in local plans and neighbourhood plans, including the preparation and submission of technical evidence, masterplans and representations, and participation in examinations. Preparing, submitting and managing planning applications and appeals, including overseeing technical inputs, design proposals, and EIA processes where necessary. Negotiation of planning agreements and conditions. Instructing and managing external planning consultants, architects, technical teams, and legal advisers in accordance with agreed budgets and strategies. Providing planning advice on existing and new land acquisitions. Building and maintaining effective working relationships with local authority officers and Members, stakeholders, landowners, agents, internal teams and Berkeley operating businesses. Experience required Experience working for a housebuilder, land promoter or planning consultancy with significant experience of strategic land promotion. Member of the RTPI or RICS (Planning and Development). Proven track record of managing complex planning projects and securing allocations and planning consents. Commercial awareness and ability to assess development potential and planning risk. Strong knowledge of planning legislation, policy, and the plan-making process. Excellent project management, analytical, and problem-solving skills. Confident communicator with strong negotiation and influencing skills. Capable of working independently and collaboratively in a fast-paced environment. Ability to build positive relationships with local authorities, stakeholders, landowners and their representatives. Full UK driving licence and willingness to travel across the South East region. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Principal Consultant (Senior Manager) - Finance Transformation UK - London Location: London (Hybrid) Practice Area: FRRF - Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Empower finance leadership through strategic transformation The Role Capco is looking for Principal Consultants to join our growing Finance Transformation team within the FRRF practice. You will play a key role in helping CFOs, Treasurers, and senior finance leaders optimise the value of their finance and treasury functions through operating model redesign, process transformation and optimisation, and strategic technology delivery. What You'll Do Deliver finance transformation programmes, from regulatory change (e.g., Basel, IFRS, PRA) to finance IT, process optimisation, and operating model transformation. Work with CFOs and C suite stakeholders to implement finance strategy, improve controls, and streamline reporting (e.g., ICAAP, ILAAP, RRP). Define requirements and manage full project lifecycle across finance, treasury, and regulatory change. Design and embed stress testing frameworks across credit, market, and liquidity risk to support regulatory and strategic planning. Collaborate with technology teams to embed digital tools into finance process automation, optimisation, and architecture. What We're Looking For Experience delivering finance transformation in financial services or consulting. Practical knowledge of regulatory change, accounting processes, and financial reporting. Understanding of finance operating models, controls, and the interface with risk, tax, and compliance. Experience with finance technology implementations (e.g., ERP, subledgers, automation and optimisation tools). Track record engaging stakeholders at all levels, from project leads to C suite executives. Bonus Points For Familiarity with Basel, Solvency II, IFRS, SOX, PRA or EBA requirements. Prior experience with digital tools (RPA, Gen AI, cloud) in finance process change projects. Strong business analysis or project management credentials (Agile, PMI, Prince2). For senior candidates: business development, leadership, and client campaign delivery. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Benefits Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick, workshops, certifications, e learning for your growth, your way. Also, Business Coach assigned from Day One: Get one on one guidance to fast track your goals and accelerate your development. Healthcare Access: Convenient online GP services. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
May 02, 2026
Full time
Principal Consultant (Senior Manager) - Finance Transformation UK - London Location: London (Hybrid) Practice Area: FRRF - Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Empower finance leadership through strategic transformation The Role Capco is looking for Principal Consultants to join our growing Finance Transformation team within the FRRF practice. You will play a key role in helping CFOs, Treasurers, and senior finance leaders optimise the value of their finance and treasury functions through operating model redesign, process transformation and optimisation, and strategic technology delivery. What You'll Do Deliver finance transformation programmes, from regulatory change (e.g., Basel, IFRS, PRA) to finance IT, process optimisation, and operating model transformation. Work with CFOs and C suite stakeholders to implement finance strategy, improve controls, and streamline reporting (e.g., ICAAP, ILAAP, RRP). Define requirements and manage full project lifecycle across finance, treasury, and regulatory change. Design and embed stress testing frameworks across credit, market, and liquidity risk to support regulatory and strategic planning. Collaborate with technology teams to embed digital tools into finance process automation, optimisation, and architecture. What We're Looking For Experience delivering finance transformation in financial services or consulting. Practical knowledge of regulatory change, accounting processes, and financial reporting. Understanding of finance operating models, controls, and the interface with risk, tax, and compliance. Experience with finance technology implementations (e.g., ERP, subledgers, automation and optimisation tools). Track record engaging stakeholders at all levels, from project leads to C suite executives. Bonus Points For Familiarity with Basel, Solvency II, IFRS, SOX, PRA or EBA requirements. Prior experience with digital tools (RPA, Gen AI, cloud) in finance process change projects. Strong business analysis or project management credentials (Agile, PMI, Prince2). For senior candidates: business development, leadership, and client campaign delivery. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Benefits Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick, workshops, certifications, e learning for your growth, your way. Also, Business Coach assigned from Day One: Get one on one guidance to fast track your goals and accelerate your development. Healthcare Access: Convenient online GP services. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) Practice Area: Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing FRRF capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. What You'll Do Deliver advisory and implementation projects related to Basel, IFRS9, BCBS-239, and other key regulations Support risk control improvements, regulatory change, and data-driven risk reporting and modelling Evaluate client risk practices and define opportunities for process enhancement Facilitate collaboration across departments such as credit risk, legal, IT, and finance Contribute to internal capability building, business development, and risk thought leadership What We're Looking For Experience in risk and regulatory change within financial services Knowledge of regulatory frameworks (Basel, IFRS9, BCBS-239), especially for credit, market, liquidity, and capital risks Practical exposure to risk assessments, target operating model design, and control implementation Ability to analyse emerging risk trends and recommend actionable improvements Clear communication skills and the ability to advise stakeholders across all levels Bonus Points For Track record of delivery as a Project Manager or Business Analyst Confidence presenting to senior audiences and influencing across functions Experience working on data, technology, or model-driven risk solutions Contributions to risk frameworks, control evaluation, or TOM design For senior candidates: people leadership, proposition design, and client development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 8 complimentary backup care sessions for emergency childcare or elder care. 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Minimum 40 hours of training annually: workshops, certifications, e-learning, business coaching. Convenient online GP services. Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
May 02, 2026
Full time
Financial Risk Transformation Consultant / Senior Consultant Location: London (Hybrid) Practice Area: Financial Crime, Risk, Regulation & Finance Transformation Type: Permanent Lead meaningful risk transformation at the heart of financial services The Role Capco is seeking Financial Risk Consultants and Senior Consultants to join our growing FRRF capability. You'll advise clients on regulatory frameworks, optimise risk controls, and lead transformation in support of Chief Risk Officers. This is a chance to deliver complex, high-impact work across credit, market, liquidity, and capital risks. What You'll Do Deliver advisory and implementation projects related to Basel, IFRS9, BCBS-239, and other key regulations Support risk control improvements, regulatory change, and data-driven risk reporting and modelling Evaluate client risk practices and define opportunities for process enhancement Facilitate collaboration across departments such as credit risk, legal, IT, and finance Contribute to internal capability building, business development, and risk thought leadership What We're Looking For Experience in risk and regulatory change within financial services Knowledge of regulatory frameworks (Basel, IFRS9, BCBS-239), especially for credit, market, liquidity, and capital risks Practical exposure to risk assessments, target operating model design, and control implementation Ability to analyse emerging risk trends and recommend actionable improvements Clear communication skills and the ability to advise stakeholders across all levels Bonus Points For Track record of delivery as a Project Manager or Business Analyst Confidence presenting to senior audiences and influencing across functions Experience working on data, technology, or model-driven risk solutions Contributions to risk frameworks, control evaluation, or TOM design For senior candidates: people leadership, proposition design, and client development Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy Core Benefits Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. 8 complimentary backup care sessions for emergency childcare or elder care. 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Minimum 40 hours of training annually: workshops, certifications, e-learning, business coaching. Convenient online GP services. Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Job Title: Cost Manager - (Fit Out) Projects: Commercial / Residential / Life Science Salary: Up to £80,000 plus bonus and an excellent benefits package The Opportunity Our client is seeking an experienced Cost Manager to join their Fit Out team, supporting the successful delivery of high-profile construction projects. This is a key commercial role, offering the opportunity to take ownership of financial management across complex schemes while working alongside a highly skilled project team. The Role You will be responsible for supporting all aspects of the commercial and financial management of construction projects, ensuring cost control, contractual compliance, and effective stakeholder coordination throughout the project lifecycle. Key responsibilities include: Supporting Health & Safety compliance across your work packages and contributing to overall project delivery Managing allocated elements of work under the direction of the Senior Cost Manager / Commercial Lead Developing tender lists and preparing detailed tender documentation Evaluating tenders commercially, including leading meetings and producing recommendation reports Preparing and administering contract documentation Reviewing subcontractor and consultant submissions from a commercial perspective Managing change control processes, including instructions, cost agreement, and variations Maintaining accurate and up-to-date project accounts Carrying out site inspections to assess progress and commercial performance Preparing interim valuations and managing payment processes Negotiating and agreeing final accounts Supporting cash flow forecasting and cost reporting Assisting with insurance claims where required About You Our client is looking for a commercially astute and confident professional who can operate effectively within a fast-paced project environment. You will have: Proven Quantity Surveying experience, ideally on large-scale commercial, residential, or retail projects A degree in Quantity Surveying or a related discipline (preferred) Strong commercial awareness and negotiation skills Excellent communication skills, both written and verbal The ability to build and maintain strong working relationships across project teams A high level of accuracy and attention to detail Strong IT and systems proficiency Additional Responsibilities Health & Safety You will be expected to take responsibility for your own health and safety, as well as that of others, ensuring compliance with all relevant policies, procedures, and legislation. Environmental, Social & Governance (ESG) Our client places strong emphasis on ESG principles. You will be expected to support sustainable practices, minimise environmental impact, and contribute positively to the wider community. Quality Management You will play a role in maintaining high-quality standards, ensuring compliance with ISO 9001 requirements and internal quality management systems. Why Apply? This is an excellent opportunity to join a well-established and forward-thinking organisation, working on high-profile projects with strong career development prospects and a collaborative team environment.
May 01, 2026
Full time
Job Title: Cost Manager - (Fit Out) Projects: Commercial / Residential / Life Science Salary: Up to £80,000 plus bonus and an excellent benefits package The Opportunity Our client is seeking an experienced Cost Manager to join their Fit Out team, supporting the successful delivery of high-profile construction projects. This is a key commercial role, offering the opportunity to take ownership of financial management across complex schemes while working alongside a highly skilled project team. The Role You will be responsible for supporting all aspects of the commercial and financial management of construction projects, ensuring cost control, contractual compliance, and effective stakeholder coordination throughout the project lifecycle. Key responsibilities include: Supporting Health & Safety compliance across your work packages and contributing to overall project delivery Managing allocated elements of work under the direction of the Senior Cost Manager / Commercial Lead Developing tender lists and preparing detailed tender documentation Evaluating tenders commercially, including leading meetings and producing recommendation reports Preparing and administering contract documentation Reviewing subcontractor and consultant submissions from a commercial perspective Managing change control processes, including instructions, cost agreement, and variations Maintaining accurate and up-to-date project accounts Carrying out site inspections to assess progress and commercial performance Preparing interim valuations and managing payment processes Negotiating and agreeing final accounts Supporting cash flow forecasting and cost reporting Assisting with insurance claims where required About You Our client is looking for a commercially astute and confident professional who can operate effectively within a fast-paced project environment. You will have: Proven Quantity Surveying experience, ideally on large-scale commercial, residential, or retail projects A degree in Quantity Surveying or a related discipline (preferred) Strong commercial awareness and negotiation skills Excellent communication skills, both written and verbal The ability to build and maintain strong working relationships across project teams A high level of accuracy and attention to detail Strong IT and systems proficiency Additional Responsibilities Health & Safety You will be expected to take responsibility for your own health and safety, as well as that of others, ensuring compliance with all relevant policies, procedures, and legislation. Environmental, Social & Governance (ESG) Our client places strong emphasis on ESG principles. You will be expected to support sustainable practices, minimise environmental impact, and contribute positively to the wider community. Quality Management You will play a role in maintaining high-quality standards, ensuring compliance with ISO 9001 requirements and internal quality management systems. Why Apply? This is an excellent opportunity to join a well-established and forward-thinking organisation, working on high-profile projects with strong career development prospects and a collaborative team environment.
Resource Manager Location: London - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Resource Manager is responsible for managing the allocation and availability of production and project management talent across Strata and Wonderland. The role ensures that both agencies have the right people assigned to the right projects at the right time while maintaining strong relationships with freelance talent and protecting key client resource relationships. Alongside day to day resourcing, the role will manage the freelancer pipeline and support core people administration processes including regular onboarding, offboarding, compliance, and employment status checks. This position will play a critical role in ensuring delivery teams are properly supported as the agencies continue to grow. Key Responsibilities Resource Planning & Allocation Manage the day to day allocation of Production and Project Management teamsacross Strata and Wonderland. Maintain clear visibility of team capacity, availability, and upcoming project demand. Support agency leadership with forward resource planning and utilisation tracking. Ensure resources are assigned efficiently while protecting established client resource relationships through agreed guardrails. Provide regular visibility to leadership on upcoming capacity gaps or pressure points. Freelancer Management Lead recruitment and management of the freelance talent poolacross both agencies. Maintain a strong network of trusted freelance producers, project managers, and specialist roles. Manage availability checks, rate discussions, and engagement coordination. Organise regular freelancer introduction sessions or informal networking events to strengthen the freelance community around the agencies. Expand coverage over time to include creative freelancers where required. Cross Agency Resource Coordination Coordinate resource requirements across Strata and Wonderland, ensuring both agencies have access to shared production capability where appropriate. Support collaboration between teams while respecting existing team structures and client ownership. Prepare the resourcing structure so it can eventually support ON and wider group requirements. People Administration & Compliance Support core operational people processes including regular Freelancer onboarding and documentation. Staff onboarding and offboarding coordination. Contract administration. Maintaining freelancer records and documentation. Ensure CEST assessments and freelancer compliance checks are completed where required. Work closely with Finance and HR on documentation, compliance and payment readiness. Reporting & Visibility Maintain a clear and centralised resource schedule across both agencies. Provide weekly updates to leadership on: Team utilisation, Upcoming resource needs, Freelance usage and Capacity risks. Required Experience Experience in resource management or production operations within an agency, production, or project led environment. Strong organisational and planning skills with the ability to manage multiple projects and timelines. Experience working with freelancers and external talent pools. Strong interpersonal skills and ability to work across multiple teams. Highly organised with strong administrative discipline. Experience in experiential, events, or creative agencies. Familiarity with freelance compliance and CEST assessments. Experience working across multiple agencies or business units. What Success Looks Like Clear visibility of resource availability across Strata and Wonderland. Reduced last minute freelancer sourcing through stronger forward planning. A reliable and engaged freelance network supporting delivery teams. Smooth onboarding and offboarding processes with strong compliance practices. Production and PM teams consistently resourced to meet delivery demands. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6 month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future.
May 01, 2026
Full time
Resource Manager Location: London - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Resource Manager is responsible for managing the allocation and availability of production and project management talent across Strata and Wonderland. The role ensures that both agencies have the right people assigned to the right projects at the right time while maintaining strong relationships with freelance talent and protecting key client resource relationships. Alongside day to day resourcing, the role will manage the freelancer pipeline and support core people administration processes including regular onboarding, offboarding, compliance, and employment status checks. This position will play a critical role in ensuring delivery teams are properly supported as the agencies continue to grow. Key Responsibilities Resource Planning & Allocation Manage the day to day allocation of Production and Project Management teamsacross Strata and Wonderland. Maintain clear visibility of team capacity, availability, and upcoming project demand. Support agency leadership with forward resource planning and utilisation tracking. Ensure resources are assigned efficiently while protecting established client resource relationships through agreed guardrails. Provide regular visibility to leadership on upcoming capacity gaps or pressure points. Freelancer Management Lead recruitment and management of the freelance talent poolacross both agencies. Maintain a strong network of trusted freelance producers, project managers, and specialist roles. Manage availability checks, rate discussions, and engagement coordination. Organise regular freelancer introduction sessions or informal networking events to strengthen the freelance community around the agencies. Expand coverage over time to include creative freelancers where required. Cross Agency Resource Coordination Coordinate resource requirements across Strata and Wonderland, ensuring both agencies have access to shared production capability where appropriate. Support collaboration between teams while respecting existing team structures and client ownership. Prepare the resourcing structure so it can eventually support ON and wider group requirements. People Administration & Compliance Support core operational people processes including regular Freelancer onboarding and documentation. Staff onboarding and offboarding coordination. Contract administration. Maintaining freelancer records and documentation. Ensure CEST assessments and freelancer compliance checks are completed where required. Work closely with Finance and HR on documentation, compliance and payment readiness. Reporting & Visibility Maintain a clear and centralised resource schedule across both agencies. Provide weekly updates to leadership on: Team utilisation, Upcoming resource needs, Freelance usage and Capacity risks. Required Experience Experience in resource management or production operations within an agency, production, or project led environment. Strong organisational and planning skills with the ability to manage multiple projects and timelines. Experience working with freelancers and external talent pools. Strong interpersonal skills and ability to work across multiple teams. Highly organised with strong administrative discipline. Experience in experiential, events, or creative agencies. Familiarity with freelance compliance and CEST assessments. Experience working across multiple agencies or business units. What Success Looks Like Clear visibility of resource availability across Strata and Wonderland. Reduced last minute freelancer sourcing through stronger forward planning. A reliable and engaged freelance network supporting delivery teams. Smooth onboarding and offboarding processes with strong compliance practices. Production and PM teams consistently resourced to meet delivery demands. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6 month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future.
Quantity Surveyor Bristol Emersons Green £60,630 inc car allowance ( 6700) plus fuel card , Profit share (last year 14%) , private health, pension, life etc Our client are expanding their commercial team out of their long established Bristol office. As a Quantity Surveyor in Bristol, you will actively tender, estimate and measure onsite. They can offer a variety of works including established frameworks and core contracts with prestigious housing clients within the public, and residential sector as well as their property services covering defence, commercial and education sectors too. The work is varied - and they'd be particularly interested to hear from you if you have e xperience on site, pricing and dealing with direct labour and subcontractors. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background especially in Painting, brickwork or plastering or roofing , or new builds in terms of QS would work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . They are looking for an enthusiastic, people focused Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works . Extensive Painting background isn't essential , though if you have any experience in terms of QS in that regard definitely mention that in your CV or covering summary . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so you its worth highlighting any experience ( on your CV ) in these sectors or projects you ve worked as this would be beneficial . They value their employees and offer an exceptional benefits package and the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor in Bristol, you will actively tender, estimate and measure onsite. They can offer a variety of works including established frameworks and core contracts with prestigious housing clients within the public, and residential sector as well as their property services covering defence, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real working together environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. Job Types: Full-time, Permanent Benefits: Company car Company pension Flexitime Life insurance Private medical insurance Profit sharing Sick pay Experience: Quantity Surveying : 2 years (required) social housing./council sector : 1 year (preferred) working with direct labour: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: In person Quantity surveyor painting decorating new build concil housing association property services plastering brick paint bristol gloucestershire newport quantity surveyor direct labour refurbishment painting Quantity surveyor painting decorating new build concil housing association property services plastering brick paint bristol gloucestershire newport quantity surveyor direct labour refurbishment painting Quantity surveyor painting decorating new build concil housing association property services plastering brick paint bristol gloucestershire newport quantity surveyor direct labour refurbishment painting Bristol gloucester cardiff
May 01, 2026
Full time
Quantity Surveyor Bristol Emersons Green £60,630 inc car allowance ( 6700) plus fuel card , Profit share (last year 14%) , private health, pension, life etc Our client are expanding their commercial team out of their long established Bristol office. As a Quantity Surveyor in Bristol, you will actively tender, estimate and measure onsite. They can offer a variety of works including established frameworks and core contracts with prestigious housing clients within the public, and residential sector as well as their property services covering defence, commercial and education sectors too. The work is varied - and they'd be particularly interested to hear from you if you have e xperience on site, pricing and dealing with direct labour and subcontractors. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background especially in Painting, brickwork or plastering or roofing , or new builds in terms of QS would work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . They are looking for an enthusiastic, people focused Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works . Extensive Painting background isn't essential , though if you have any experience in terms of QS in that regard definitely mention that in your CV or covering summary . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so you its worth highlighting any experience ( on your CV ) in these sectors or projects you ve worked as this would be beneficial . They value their employees and offer an exceptional benefits package and the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor in Bristol, you will actively tender, estimate and measure onsite. They can offer a variety of works including established frameworks and core contracts with prestigious housing clients within the public, and residential sector as well as their property services covering defence, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real working together environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. Job Types: Full-time, Permanent Benefits: Company car Company pension Flexitime Life insurance Private medical insurance Profit sharing Sick pay Experience: Quantity Surveying : 2 years (required) social housing./council sector : 1 year (preferred) working with direct labour: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: In person Quantity surveyor painting decorating new build concil housing association property services plastering brick paint bristol gloucestershire newport quantity surveyor direct labour refurbishment painting Quantity surveyor painting decorating new build concil housing association property services plastering brick paint bristol gloucestershire newport quantity surveyor direct labour refurbishment painting Quantity surveyor painting decorating new build concil housing association property services plastering brick paint bristol gloucestershire newport quantity surveyor direct labour refurbishment painting Bristol gloucester cardiff
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
May 01, 2026
Full time
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Job Title: Project Manager (Business Analysis Focus) SAAS - Banking / Insurance Job Summary: We are seeking an experienced Project Manager with strong Business Analysis capabilities to deliver technology and business change initiatives within financial services. This role combines end-to-end project delivery with hands-on requirements gathering, process improvement, and stakeholder engagement. The successful candidate will manage cross-functional teams, define clear requirements, and ensure solutions are delivered on time, to quality, and aligned with business objectives. Responsibilities: Project Delivery Own and deliver project plans, including timelines, milestones, dependencies, and resources Manage delivery roadmaps and track progress against key objectives Ensure projects are delivered on time and to a high standard Business Analysis Gather, define, and document business and system requirements Break down complex requirements into clear, actionable deliverables Define workflows, process maps, and functional specifications Stakeholder Management Act as the key link between business and technical teams Provide regular updates on progress, risks, and milestones Facilitate workshops and ensure stakeholder alignment Prioritisation & Process Improvement Manage competing priorities across multiple workstreams Identify and drive process improvements and operational efficiencies Support business case development and performance tracking Technical Delivery & Governance Work closely with development and QA teams to ensure successful delivery Oversee testing, quality assurance, and release readiness Maintain clear documentation, governance, and risk management Required Skills & Experience: Proven Project Management and Business Analysis experience within banking, insurance, or financial services Experience delivering technology or system implementation projects Strong requirements gathering and process mapping skills Ability to manage multiple priorities in fast-paced environments Excellent stakeholder management and communication skills Strong understanding of delivery lifecycles and technical processes Highly organised with strong attention to detail Desirable: Agile experience ClickUp or similar tools Exposure to data/reporting environments
May 01, 2026
Full time
Job Title: Project Manager (Business Analysis Focus) SAAS - Banking / Insurance Job Summary: We are seeking an experienced Project Manager with strong Business Analysis capabilities to deliver technology and business change initiatives within financial services. This role combines end-to-end project delivery with hands-on requirements gathering, process improvement, and stakeholder engagement. The successful candidate will manage cross-functional teams, define clear requirements, and ensure solutions are delivered on time, to quality, and aligned with business objectives. Responsibilities: Project Delivery Own and deliver project plans, including timelines, milestones, dependencies, and resources Manage delivery roadmaps and track progress against key objectives Ensure projects are delivered on time and to a high standard Business Analysis Gather, define, and document business and system requirements Break down complex requirements into clear, actionable deliverables Define workflows, process maps, and functional specifications Stakeholder Management Act as the key link between business and technical teams Provide regular updates on progress, risks, and milestones Facilitate workshops and ensure stakeholder alignment Prioritisation & Process Improvement Manage competing priorities across multiple workstreams Identify and drive process improvements and operational efficiencies Support business case development and performance tracking Technical Delivery & Governance Work closely with development and QA teams to ensure successful delivery Oversee testing, quality assurance, and release readiness Maintain clear documentation, governance, and risk management Required Skills & Experience: Proven Project Management and Business Analysis experience within banking, insurance, or financial services Experience delivering technology or system implementation projects Strong requirements gathering and process mapping skills Ability to manage multiple priorities in fast-paced environments Excellent stakeholder management and communication skills Strong understanding of delivery lifecycles and technical processes Highly organised with strong attention to detail Desirable: Agile experience ClickUp or similar tools Exposure to data/reporting environments
