CRM & Lifecycle Manager Location: London (3 days per week) Salary: Up to £65,000 A fast-growing D2C e-commerce brand is looking for a CRM & Lifecycle Manager to join their growth team. This is a hands-on role, focused on email and SMS marketing , driving repeat purchases, and supporting key trading moments. You'll work closely with the growth, creative, and merchandising teams to execute campaigns, optimise automated flows, and ensure lifecycle marketing drives measurable impact. Key responsibilities: Own the planning, execution, and optimisation of all email and SMS campaigns Build and refine lifecycle journeys and automated flows to increase repeat purchase and engagement Identify key customer segments and deliver targeted campaigns Run testing and reporting to track performance and inform future campaigns Maintain CRM data quality, segmentation, and audience capture Requirements: 4+ years' experience in CRM or lifecycle marketing within e-commerce or D2C Hands-on experience with CRM platforms (e.g., Klaviyo, Ometria, or similar) Strong attention to detail and ability to work to campaign deadlines Data-driven mindset with ability to analyse and act on campaign performance Collaborative approach to working with growth, creative, and merchandising teams This is a fantastic opportunity for a CRM professional looking to take full ownership of lifecycle marketing at a fast-growing, ambitious e-commerce business. Rates depend on experience and client requirements
May 16, 2026
Full time
CRM & Lifecycle Manager Location: London (3 days per week) Salary: Up to £65,000 A fast-growing D2C e-commerce brand is looking for a CRM & Lifecycle Manager to join their growth team. This is a hands-on role, focused on email and SMS marketing , driving repeat purchases, and supporting key trading moments. You'll work closely with the growth, creative, and merchandising teams to execute campaigns, optimise automated flows, and ensure lifecycle marketing drives measurable impact. Key responsibilities: Own the planning, execution, and optimisation of all email and SMS campaigns Build and refine lifecycle journeys and automated flows to increase repeat purchase and engagement Identify key customer segments and deliver targeted campaigns Run testing and reporting to track performance and inform future campaigns Maintain CRM data quality, segmentation, and audience capture Requirements: 4+ years' experience in CRM or lifecycle marketing within e-commerce or D2C Hands-on experience with CRM platforms (e.g., Klaviyo, Ometria, or similar) Strong attention to detail and ability to work to campaign deadlines Data-driven mindset with ability to analyse and act on campaign performance Collaborative approach to working with growth, creative, and merchandising teams This is a fantastic opportunity for a CRM professional looking to take full ownership of lifecycle marketing at a fast-growing, ambitious e-commerce business. Rates depend on experience and client requirements
Business Manager - Emmaus Greenwich is seeking a Business Manager to join the team in Greenwich, London on a full-time, permanent basis. Fantastic company benefits include: Salary:£42,000 £47,000 per annum, depending on experience Holiday: 25 days holiday, plus Bank Holidays Additional: Free onsite parking, Pension Scheme, Employee Assistance Programme with 24/7 confidential counselling About the role: As Business Manager, you will lead the day-to-day business operations of Emmaus Greenwich, overseeing the collection, refurbishment, and resale of donated goods across its retail social enterprise. You will play a key role in driving income generation, ensuring financial sustainability, and supporting the organisation s mission to provide meaningful work and support for people who have experienced homelessness. Working as part of the Management Team, you will promote the charity internally and externally, contributing to strategic goals around self-sufficiency, growth, and social impact. Main duties and responsibilities: Lead and manage the day-to-day retail and trading operations, ensuring strong sales performance, customer service, and income generation Develop, motivate, and manage staff, volunteers, and companions across business activities, including recruitment, training, supervision, and rota management Oversee shop merchandising, layout, stock flow, and customer experience to maximise sales and engagement Manage stock systems, cash handling, banking processes, and ensure accurate reporting and administration Oversee donation processing, sorting areas, warehouse operations, and recycling processes including rag and book recycling Drive business growth by identifying new income opportunities, including Gift Aid, account customers, and e-commerce development Monitor competitor activity and market trends to inform pricing, strategy, and business development Ensure compliance with GDPR, Health & Safety, and organisational policies and procedures Support the welfare, development, and engagement of companions through structured work opportunities and collaboration with community leadership Maintain safe, clean, and well-managed retail and operational environments across all sites Build and maintain external relationships with suppliers, partners, and the wider Emmaus network Contribute to strategic planning, reporting, and wider organisational development. About you: As Business Manager, you will be an experienced and commercially minded leader with a strong background in retail operations, team management, and income generation. You will have proven experience managing staff, volunteers, or mixed teams within a fast-paced environment, ideally within a charity, social enterprise, or retail setting. You will be confident overseeing budgets, stock systems, and operational processes, with strong organisational and problem-solving skills. You will be a strong communicator with the ability to lead, motivate, and develop diverse teams, including volunteers and individuals with additional support needs. A commitment to social impact, sustainability, and the values of Emmaus is essential, along with the ability to work collaboratively within a leadership team and engage effectively with external stakeholders. About Emmaus: Emmaus Greenwich is part of the wider Emmaus UK Federation, providing a home, work, and support for people who have experienced homelessness. Through its social enterprise model, the organisation collects, refurbishes, and sells donated goods to generate income that supports its community and mission, while helping individuals rebuild their lives with dignity and purpose. If you have the relevant skills and experience for this Business Manager position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
May 16, 2026
Full time
Business Manager - Emmaus Greenwich is seeking a Business Manager to join the team in Greenwich, London on a full-time, permanent basis. Fantastic company benefits include: Salary:£42,000 £47,000 per annum, depending on experience Holiday: 25 days holiday, plus Bank Holidays Additional: Free onsite parking, Pension Scheme, Employee Assistance Programme with 24/7 confidential counselling About the role: As Business Manager, you will lead the day-to-day business operations of Emmaus Greenwich, overseeing the collection, refurbishment, and resale of donated goods across its retail social enterprise. You will play a key role in driving income generation, ensuring financial sustainability, and supporting the organisation s mission to provide meaningful work and support for people who have experienced homelessness. Working as part of the Management Team, you will promote the charity internally and externally, contributing to strategic goals around self-sufficiency, growth, and social impact. Main duties and responsibilities: Lead and manage the day-to-day retail and trading operations, ensuring strong sales performance, customer service, and income generation Develop, motivate, and manage staff, volunteers, and companions across business activities, including recruitment, training, supervision, and rota management Oversee shop merchandising, layout, stock flow, and customer experience to maximise sales and engagement Manage stock systems, cash handling, banking processes, and ensure accurate reporting and administration Oversee donation processing, sorting areas, warehouse operations, and recycling processes including rag and book recycling Drive business growth by identifying new income opportunities, including Gift Aid, account customers, and e-commerce development Monitor competitor activity and market trends to inform pricing, strategy, and business development Ensure compliance with GDPR, Health & Safety, and organisational policies and procedures Support the welfare, development, and engagement of companions through structured work opportunities and collaboration with community leadership Maintain safe, clean, and well-managed retail and operational environments across all sites Build and maintain external relationships with suppliers, partners, and the wider Emmaus network Contribute to strategic planning, reporting, and wider organisational development. About you: As Business Manager, you will be an experienced and commercially minded leader with a strong background in retail operations, team management, and income generation. You will have proven experience managing staff, volunteers, or mixed teams within a fast-paced environment, ideally within a charity, social enterprise, or retail setting. You will be confident overseeing budgets, stock systems, and operational processes, with strong organisational and problem-solving skills. You will be a strong communicator with the ability to lead, motivate, and develop diverse teams, including volunteers and individuals with additional support needs. A commitment to social impact, sustainability, and the values of Emmaus is essential, along with the ability to work collaboratively within a leadership team and engage effectively with external stakeholders. About Emmaus: Emmaus Greenwich is part of the wider Emmaus UK Federation, providing a home, work, and support for people who have experienced homelessness. Through its social enterprise model, the organisation collects, refurbishes, and sells donated goods to generate income that supports its community and mission, while helping individuals rebuild their lives with dignity and purpose. If you have the relevant skills and experience for this Business Manager position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. No recruitment agencies, please This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Job Title: Senior Commercial Finance Analyst Location: Bournemouth (Hybrid Working) Salary: Competitive + Benefits The Role An exciting opportunity has arisen for a Senior Commercial Finance Analyst to join a dynamic and fast-paced commercial finance team. Reporting to the Senior Commercial Finance Manager, this role plays a pivotal part in delivering insight and analysis to support trading decisions across Buying, E-commerce, and Supply Chain. You will combine strong financial reporting with true business partnering, helping shape both day-to-day performance and long-term strategy. Key Responsibilities You will lead on daily, weekly, and monthly trading analysis, identifying risks and opportunities while providing actionable insights. Responsibilities include promotional and margin analysis, pricing modelling, competitor comparisons, and ownership of key reporting processes such as month-end for workshop channels. You ll partner closely with Buyers and Supply Chain teams on budgeting, forecasting, and new product initiatives, while also contributing to seasonal performance reviews. A key focus will be enhancing reporting quality, improving processes, and ensuring data integrity across the business. Experience and Qualifications We re looking for a part-qualified or fully qualified accountant with strong commercial awareness and proven business partnering experience. Retail exposure is advantageous but not essential. Advanced Excel skills are required, alongside experience with data analysis or BI tools. You ll be highly analytical, detail-oriented, and confident managing multiple priorities in a fast-paced environment. Salary and Benefits You ll receive a competitive salary alongside a comprehensive benefits package, including hybrid working, career development opportunities, and the chance to influence key commercial decisions. This role offers excellent exposure across the business and the opportunity to drive meaningful improvements in performance and reporting. All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed)
May 15, 2026
Full time
Job Title: Senior Commercial Finance Analyst Location: Bournemouth (Hybrid Working) Salary: Competitive + Benefits The Role An exciting opportunity has arisen for a Senior Commercial Finance Analyst to join a dynamic and fast-paced commercial finance team. Reporting to the Senior Commercial Finance Manager, this role plays a pivotal part in delivering insight and analysis to support trading decisions across Buying, E-commerce, and Supply Chain. You will combine strong financial reporting with true business partnering, helping shape both day-to-day performance and long-term strategy. Key Responsibilities You will lead on daily, weekly, and monthly trading analysis, identifying risks and opportunities while providing actionable insights. Responsibilities include promotional and margin analysis, pricing modelling, competitor comparisons, and ownership of key reporting processes such as month-end for workshop channels. You ll partner closely with Buyers and Supply Chain teams on budgeting, forecasting, and new product initiatives, while also contributing to seasonal performance reviews. A key focus will be enhancing reporting quality, improving processes, and ensuring data integrity across the business. Experience and Qualifications We re looking for a part-qualified or fully qualified accountant with strong commercial awareness and proven business partnering experience. Retail exposure is advantageous but not essential. Advanced Excel skills are required, alongside experience with data analysis or BI tools. You ll be highly analytical, detail-oriented, and confident managing multiple priorities in a fast-paced environment. Salary and Benefits You ll receive a competitive salary alongside a comprehensive benefits package, including hybrid working, career development opportunities, and the chance to influence key commercial decisions. This role offers excellent exposure across the business and the opportunity to drive meaningful improvements in performance and reporting. All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed)
Create Joy. Protect Wildlife. Build for Growth. At Elizabeth Scarlett, we believe work should feel meaningful. We exist to create joyful living while raising funds to protect the world's most precious wildlife. By 2030, our goal is to contribute £2 million to conservation. As our next Customer Experience Lead, you will join a team that leads with kindness, dreams big and takes action together. You will be helping to scale a creative, purpose-led brand while shaping the impact we make in the world. Salary: £60k + 10% performance bonus ️ Reporting to: Head of eCommerce Location: London ️ Hybrid: 3 days per week in Potters Bar Employment type: Full Time Why this role matters Elizabeth Scarlett is built on joy, care, and thoughtfulness and our Customer Experience must live up to that promise at every touchpoint. This role is your chance to: Own and shape the end-to-end customer experience, from first purchase through to delivery, aftercare and customer service Turn Customer Experience into a competitive advantage, helping transform first-time customers into loyal advocates Work cross-functionally to influence how our products, systems and customer operations evolve as we scale, playing a pivotal role in protecting what makes Elizabeth Scarlett special What You'll Be Responsible For 1. Own the End-to-End Customer Experience Be the Product Owner for all customer purchase journey, from onsite consideration order placed fulfilment delivery aftercare Own the customer-facing fulfilment experience, including delivery timelines & expectations, order tracking and comms, also managing communications around failed deliveries, delays, and exceptions Ensure every customer touchpoint feels clear, thoughtful, and on-brand Act as the internal voice of the customer, advocating for their experience Partner with Operations & Logistics to reduce delivery-related contacts and issues, ensuring SLAs meet customer expectations 2. Customer Support & Service Excellence Own the overall Customer Support strategy and outcomes, setting the service vision, standards, and success metrics for a consistently on-brand customer experience. Line management of the Customer Service Team responsible for day-to-day execution. Partner closely with the Customer Service Team to: Develop and evolve service playbooks for all standard scenarios (delivery delays, product quality issues, returns and exchanges, personalisation requests). Improve macros, workflows, and AI guidance to increase quality, consistency, and deflection. Use customer service data and insight to identify recurring experience and operational issues, and drive root-cause resolution with eCommerce, Product, and Operations. Own readiness for peak trading periods, ensuring resourcing plans, escalation paths, and proactive customer communications are in place. 3. Improve the Self-Serve Experience Own all customer-facing help content, including FAQs, Help centre articles and Order, delivery, and returns information. Ensure content is clear, up to date, and genuinely helpful while being aligned to brand tone and real customer questions Use ticket data to continuously improve self-serve and deflect unnecessary contact 4. Turn CX Into a Growth & Retention Lever Identify repeat friction points and fix root causes across product, Website UX, Fulfilment & Policies Partner with eCommerce, Product, and CRM to reduce contact rate per order, returns and exchanges while improving repeat purchase and NPS Feed CX insight directly into CRM flows, onsite messaging, and product decisions 5. CX Metrics, Insight & Reporting Own CX KPIs including: CSAT / NPS, First response & resolution times, Contact rate per order, Cost per Contact, Returns reasons and trends Build insights reporting that surfaces themes and causes, not just volumes. Who we are looking for Mindset Analytical and data-driven, but with strong creative judgment Curious and proactive in identifying growth opportunities Entrepreneurial - thrives in autonomy and takes ownership for outcomes Must-have skills Deep experience within the Shopify ecosytem Experience building and executing Customer Experience tools and systems Ability to directly communicate with customers Nice-to-have skills Experience with Gorgias, Loop Returns and similar Experience managing customer communications when issues arise Experience 3 years building Customer Experience Ideally within a fast-growing DTC brand Culture fit Kind, collaborative and uplifting Entrepreneurial and action-oriented Excited to join a brand with purpose - blending creativity, commerciality, and conservation What we offer Salary and bonus £60k + 10% performance bonus Flexibility and time Hybrid working (3 days in-office) 24 days holiday plus bank holidays Personal development Annual L&D budget (3% of salary) Annual summer retreat (e.g. 42 Acres in Somerset) Team perks £500 ES products per year plus 60% team discount 25% friends and family discount code Impact and ownership A pivotal role within our D2C Growth Team to drive revenue globally Direct contribution to our £2M conservation mission Our hiring process Virtual Values / Mission Stage (Phone call), with People Manager Virtual Role Skills Stage with Hiring Manager, with Head of eCommerce Virtual Task presentation In person Culture interview with team members + a catch up with our CEO Ready to join a purpose-driven brand and help us scale joy and conservation impact? Apply now and bring your talent to Elizabeth Scarlett.
May 15, 2026
Full time
Create Joy. Protect Wildlife. Build for Growth. At Elizabeth Scarlett, we believe work should feel meaningful. We exist to create joyful living while raising funds to protect the world's most precious wildlife. By 2030, our goal is to contribute £2 million to conservation. As our next Customer Experience Lead, you will join a team that leads with kindness, dreams big and takes action together. You will be helping to scale a creative, purpose-led brand while shaping the impact we make in the world. Salary: £60k + 10% performance bonus ️ Reporting to: Head of eCommerce Location: London ️ Hybrid: 3 days per week in Potters Bar Employment type: Full Time Why this role matters Elizabeth Scarlett is built on joy, care, and thoughtfulness and our Customer Experience must live up to that promise at every touchpoint. This role is your chance to: Own and shape the end-to-end customer experience, from first purchase through to delivery, aftercare and customer service Turn Customer Experience into a competitive advantage, helping transform first-time customers into loyal advocates Work cross-functionally to influence how our products, systems and customer operations evolve as we scale, playing a pivotal role in protecting what makes Elizabeth Scarlett special What You'll Be Responsible For 1. Own the End-to-End Customer Experience Be the Product Owner for all customer purchase journey, from onsite consideration order placed fulfilment delivery aftercare Own the customer-facing fulfilment experience, including delivery timelines & expectations, order tracking and comms, also managing communications around failed deliveries, delays, and exceptions Ensure every customer touchpoint feels clear, thoughtful, and on-brand Act as the internal voice of the customer, advocating for their experience Partner with Operations & Logistics to reduce delivery-related contacts and issues, ensuring SLAs meet customer expectations 2. Customer Support & Service Excellence Own the overall Customer Support strategy and outcomes, setting the service vision, standards, and success metrics for a consistently on-brand customer experience. Line management of the Customer Service Team responsible for day-to-day execution. Partner closely with the Customer Service Team to: Develop and evolve service playbooks for all standard scenarios (delivery delays, product quality issues, returns and exchanges, personalisation requests). Improve macros, workflows, and AI guidance to increase quality, consistency, and deflection. Use customer service data and insight to identify recurring experience and operational issues, and drive root-cause resolution with eCommerce, Product, and Operations. Own readiness for peak trading periods, ensuring resourcing plans, escalation paths, and proactive customer communications are in place. 3. Improve the Self-Serve Experience Own all customer-facing help content, including FAQs, Help centre articles and Order, delivery, and returns information. Ensure content is clear, up to date, and genuinely helpful while being aligned to brand tone and real customer questions Use ticket data to continuously improve self-serve and deflect unnecessary contact 4. Turn CX Into a Growth & Retention Lever Identify repeat friction points and fix root causes across product, Website UX, Fulfilment & Policies Partner with eCommerce, Product, and CRM to reduce contact rate per order, returns and exchanges while improving repeat purchase and NPS Feed CX insight directly into CRM flows, onsite messaging, and product decisions 5. CX Metrics, Insight & Reporting Own CX KPIs including: CSAT / NPS, First response & resolution times, Contact rate per order, Cost per Contact, Returns reasons and trends Build insights reporting that surfaces themes and causes, not just volumes. Who we are looking for Mindset Analytical and data-driven, but with strong creative judgment Curious and proactive in identifying growth opportunities Entrepreneurial - thrives in autonomy and takes ownership for outcomes Must-have skills Deep experience within the Shopify ecosytem Experience building and executing Customer Experience tools and systems Ability to directly communicate with customers Nice-to-have skills Experience with Gorgias, Loop Returns and similar Experience managing customer communications when issues arise Experience 3 years building Customer Experience Ideally within a fast-growing DTC brand Culture fit Kind, collaborative and uplifting Entrepreneurial and action-oriented Excited to join a brand with purpose - blending creativity, commerciality, and conservation What we offer Salary and bonus £60k + 10% performance bonus Flexibility and time Hybrid working (3 days in-office) 24 days holiday plus bank holidays Personal development Annual L&D budget (3% of salary) Annual summer retreat (e.g. 42 Acres in Somerset) Team perks £500 ES products per year plus 60% team discount 25% friends and family discount code Impact and ownership A pivotal role within our D2C Growth Team to drive revenue globally Direct contribution to our £2M conservation mission Our hiring process Virtual Values / Mission Stage (Phone call), with People Manager Virtual Role Skills Stage with Hiring Manager, with Head of eCommerce Virtual Task presentation In person Culture interview with team members + a catch up with our CEO Ready to join a purpose-driven brand and help us scale joy and conservation impact? Apply now and bring your talent to Elizabeth Scarlett.
Marketing Manager E-commerce & Retail Logistics: 12-Month Contract Start: June 2026 Location: St Giles, London (Hybrid: Tue-Thu in office) Focus: D2C Sales, Trading & Retail Excellence The Role Drive direct sales for Pixel, Nest, and Fitbit on our owned D2C platform. As the "marketing voice" in commercial discussions, you will bridge brand strategy and retail trading to hit aggressive sell-out targets. Key Responsibilities Commercial Trading: Lead e-commerce merchandising and site optimization for peak periods (Black Friday, World Cup). Stakeholder Leadership: Navigate a global matrix, partnering with Sales and Product teams to align regional goals. Data & Insights: Analyze consumer behavior and sales metrics to build commercial propositions and optimize campaigns. Campaign Management: Execute large-scale, integrated digital initiatives and promotional communications. Positioning: Adapt brand narratives and value propositions for various retail channels. Required Skills Experience: 6+ years in e-commerce/retail (ideally manufacturer-side, e.g., Sony, Sonos). Technical: Expertise in trading, online merchandising, and website optimization. Analytical: Ability to turn data into actionable sales strategies. Soft Skills: Proven success managing stakeholders in complex, cross-functional organizations. Geography: Market experience in UK, DE, FR, IT, or ES. Secondary European languages are a major plus. Ready to lead our next peak trading season? Apply today. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 15, 2026
Contractor
Marketing Manager E-commerce & Retail Logistics: 12-Month Contract Start: June 2026 Location: St Giles, London (Hybrid: Tue-Thu in office) Focus: D2C Sales, Trading & Retail Excellence The Role Drive direct sales for Pixel, Nest, and Fitbit on our owned D2C platform. As the "marketing voice" in commercial discussions, you will bridge brand strategy and retail trading to hit aggressive sell-out targets. Key Responsibilities Commercial Trading: Lead e-commerce merchandising and site optimization for peak periods (Black Friday, World Cup). Stakeholder Leadership: Navigate a global matrix, partnering with Sales and Product teams to align regional goals. Data & Insights: Analyze consumer behavior and sales metrics to build commercial propositions and optimize campaigns. Campaign Management: Execute large-scale, integrated digital initiatives and promotional communications. Positioning: Adapt brand narratives and value propositions for various retail channels. Required Skills Experience: 6+ years in e-commerce/retail (ideally manufacturer-side, e.g., Sony, Sonos). Technical: Expertise in trading, online merchandising, and website optimization. Analytical: Ability to turn data into actionable sales strategies. Soft Skills: Proven success managing stakeholders in complex, cross-functional organizations. Geography: Market experience in UK, DE, FR, IT, or ES. Secondary European languages are a major plus. Ready to lead our next peak trading season? Apply today. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Paid Search Performance Manager Location: Swindon (Hybrid) Job Type: Full-time, permanent REED Marketing & Creative are partnering with a fast-growing furniture brand with five UK store locations and a rapidly expanding online presence. Google Paid Search is one of their most critical growth engines, and they are investing further to unlock its full commercial potential. This is a new, commercially significant hire within the Digital Growth team. Reporting into the Digital Growth Director, you will take full internal ownership of Google Paid Search and Shopping , managing a monthly budget of c. £600k. Google drives a substantial proportion of trading performance, and this role exists to give it the focus, challenge, and commercial optimisation it demands. You will work alongside an external agency that continues to provide strategic support, but you will own the day-to-day trading decisions, performance management, and optimisation. This is a hands-on, insight-led role for someone who thrives in data, understands how demand, margin, and conversion interact, and knows how to turn performance insight into smarter investment decisions. If you can find and consistently hit the ROAS "sweet spot" flexing spend in line with demand, conversion rate, and product performance, you will have a highly visible impact and be a genuine commercial driver of growth. Responsibilities: Owning daily performance across Google Paid Search & Shopping, with a relentless focus on revenue, ROAS, CTR, conversion rate, impression share and cost efficiency Managing and optimising significant budgets, flexing spend up or down based on demand, conversion performance and revenue opportunity Acting as the internal commercial owner of Google by analysing current and historical trading to understand what's working, what isn't, and why Selecting and prioritising products for Google based on click-through, conversion, margin, availability and promotional cadence, with new products launching every 2-3 days Setting, testing and refining ROAS targets to balance efficiency and growth Managing the agency relationship day-to-day: briefing clearly, challenging recommendations with data, and ensuring alignment with business priorities Using Google's algorithms intelligently, knowing when to trust automation and when to intervene Supporting omnichannel growth by driving both online revenue and physical store footfall Building dashboards and forecasts that deliver commercial insight, not just reporting Applying business context back into Google activity and owning performance decisions Leveraging enhanced data capabilities, including Segment, to deepen understanding of customer behaviour Skills & Experience Proven experience in Paid Search / PPC or performance marketing (agency or in-house) Comfortable managing large monthly budgets and making commercially accountable decisions Highly data-driven, analytical and naturally curious Strong understanding of Google Ads and Google Shopping, including algorithm-led bidding Commercial mindset with an understanding of demand, margin, forecasting and trading cycles Confident working with agencies, able to collaborate, challenge and hold partners to account Proactive self-starter with strong ownership, pace and drive E-commerce experience beneficial, but commercial awareness is essential Interested? Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information.
May 15, 2026
Full time
Paid Search Performance Manager Location: Swindon (Hybrid) Job Type: Full-time, permanent REED Marketing & Creative are partnering with a fast-growing furniture brand with five UK store locations and a rapidly expanding online presence. Google Paid Search is one of their most critical growth engines, and they are investing further to unlock its full commercial potential. This is a new, commercially significant hire within the Digital Growth team. Reporting into the Digital Growth Director, you will take full internal ownership of Google Paid Search and Shopping , managing a monthly budget of c. £600k. Google drives a substantial proportion of trading performance, and this role exists to give it the focus, challenge, and commercial optimisation it demands. You will work alongside an external agency that continues to provide strategic support, but you will own the day-to-day trading decisions, performance management, and optimisation. This is a hands-on, insight-led role for someone who thrives in data, understands how demand, margin, and conversion interact, and knows how to turn performance insight into smarter investment decisions. If you can find and consistently hit the ROAS "sweet spot" flexing spend in line with demand, conversion rate, and product performance, you will have a highly visible impact and be a genuine commercial driver of growth. Responsibilities: Owning daily performance across Google Paid Search & Shopping, with a relentless focus on revenue, ROAS, CTR, conversion rate, impression share and cost efficiency Managing and optimising significant budgets, flexing spend up or down based on demand, conversion performance and revenue opportunity Acting as the internal commercial owner of Google by analysing current and historical trading to understand what's working, what isn't, and why Selecting and prioritising products for Google based on click-through, conversion, margin, availability and promotional cadence, with new products launching every 2-3 days Setting, testing and refining ROAS targets to balance efficiency and growth Managing the agency relationship day-to-day: briefing clearly, challenging recommendations with data, and ensuring alignment with business priorities Using Google's algorithms intelligently, knowing when to trust automation and when to intervene Supporting omnichannel growth by driving both online revenue and physical store footfall Building dashboards and forecasts that deliver commercial insight, not just reporting Applying business context back into Google activity and owning performance decisions Leveraging enhanced data capabilities, including Segment, to deepen understanding of customer behaviour Skills & Experience Proven experience in Paid Search / PPC or performance marketing (agency or in-house) Comfortable managing large monthly budgets and making commercially accountable decisions Highly data-driven, analytical and naturally curious Strong understanding of Google Ads and Google Shopping, including algorithm-led bidding Commercial mindset with an understanding of demand, margin, forecasting and trading cycles Confident working with agencies, able to collaborate, challenge and hold partners to account Proactive self-starter with strong ownership, pace and drive E-commerce experience beneficial, but commercial awareness is essential Interested? Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information.
Business Operations Manager Ecommerce General Manager Focus Chorley Lancashire office based£50,000 to £70,000 per yearFull time Do you have experience across both ecommerce and operations ? We are recruiting on behalf of a growing business within the sports and leisure sector looking for a commercially minded and hands on operator to help run and scale the business. This role would suit someone from an Ecommerce Manager background or someone who has previously run their own business or side hustle within a DTC ecommerce brand . You will become the operational backbone of the company, overseeing day to day business activity while driving ecommerce performance and growth. Working closely with the founder, this is a rare opportunity to take real ownership within a profitable and growing brand with strong foundations and significant growth potential. The role: This position is closer to an Ecommerce Manager and General Manager combined than a traditional operations role. The focus is mainly ecommerce trading, growth and commercial performance, alongside some operational and admin responsibilities. Key responsibilities: Manage and optimise the Shopify storeDrive ecommerce growth and trading performanceIdentify opportunities across marketing, partnerships and retailOversee fulfilment, suppliers and day to day operationsSupport team coordination and business organisationHandle invoices and operational admin About you: You will likely come from a sports, fitness, apparel or lifestyle DTC brand and be comfortable working in a small, fast moving business. You are hands on, commercially aware and proactive, with the ability to spot opportunities and take ownership. This role is best suited to someone entrepreneurial rather than highly corporate. Requirements: Strong Shopify experienceExperience with ecommerce systems and toolsBackground in DTC ecommerceMinimum 5 years relevant experienceAbility to commute or relocate to Chorley Benefits: Company pensionEmployee discount This is a high impact opportunity to help shape and scale a growing brand while working directly with the founder. BH36106
May 15, 2026
Full time
Business Operations Manager Ecommerce General Manager Focus Chorley Lancashire office based£50,000 to £70,000 per yearFull time Do you have experience across both ecommerce and operations ? We are recruiting on behalf of a growing business within the sports and leisure sector looking for a commercially minded and hands on operator to help run and scale the business. This role would suit someone from an Ecommerce Manager background or someone who has previously run their own business or side hustle within a DTC ecommerce brand . You will become the operational backbone of the company, overseeing day to day business activity while driving ecommerce performance and growth. Working closely with the founder, this is a rare opportunity to take real ownership within a profitable and growing brand with strong foundations and significant growth potential. The role: This position is closer to an Ecommerce Manager and General Manager combined than a traditional operations role. The focus is mainly ecommerce trading, growth and commercial performance, alongside some operational and admin responsibilities. Key responsibilities: Manage and optimise the Shopify storeDrive ecommerce growth and trading performanceIdentify opportunities across marketing, partnerships and retailOversee fulfilment, suppliers and day to day operationsSupport team coordination and business organisationHandle invoices and operational admin About you: You will likely come from a sports, fitness, apparel or lifestyle DTC brand and be comfortable working in a small, fast moving business. You are hands on, commercially aware and proactive, with the ability to spot opportunities and take ownership. This role is best suited to someone entrepreneurial rather than highly corporate. Requirements: Strong Shopify experienceExperience with ecommerce systems and toolsBackground in DTC ecommerceMinimum 5 years relevant experienceAbility to commute or relocate to Chorley Benefits: Company pensionEmployee discount This is a high impact opportunity to help shape and scale a growing brand while working directly with the founder. BH36106
Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands. This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment. You'll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams. If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move. What you'll be doing: Owning global ecommerce trading performance, revenue delivery and commercial KPIs Driving conversion, AOV and onsite trading optimisation strategies Leading the global ecommerce trading calendar aligned to launches and campaigns Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints Delivering weekly and monthly performance reporting with actionable commercial insights What we're looking for: Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors Strong commercial trading mindset with ownership of revenue and performance KPIs Experience driving CRO, AOV and onsite merchandising optimisation Deep understanding of omnichannel retail and connected customer journeys Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions Analytical, commercially astute and highly performance-driven Experience working with international ecommerce partners would be highly advantageous Passion for premium customer experience and luxury brand storytelling Why join? This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale. BBBH36194
May 15, 2026
Full time
Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands. This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment. You'll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams. If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move. What you'll be doing: Owning global ecommerce trading performance, revenue delivery and commercial KPIs Driving conversion, AOV and onsite trading optimisation strategies Leading the global ecommerce trading calendar aligned to launches and campaigns Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints Delivering weekly and monthly performance reporting with actionable commercial insights What we're looking for: Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors Strong commercial trading mindset with ownership of revenue and performance KPIs Experience driving CRO, AOV and onsite merchandising optimisation Deep understanding of omnichannel retail and connected customer journeys Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions Analytical, commercially astute and highly performance-driven Experience working with international ecommerce partners would be highly advantageous Passion for premium customer experience and luxury brand storytelling Why join? This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale. BBBH36194
Manchester 32,000 - 38,000 Fashion Brand Zachary Daniels are proud to be partnering with a fast-growing fashion brand to recruit a Senior Paid Media Executive . This is an exciting opportunity to take ownership of paid media performance across key channels, driving customer acquisition, revenue growth and campaign efficiency within a fast-paced e-commerce environment. The Role This is a hands-on, performance-focused role where you'll manage and optimise campaigns across Paid Social and Google Ads-owning results and continuously improving performance. You'll work closely with Creative, E-commerce and CRM teams to deliver data-driven campaigns aligned to trading priorities. Key Responsibilities Manage and optimise paid campaigns across Meta, TikTok, Pinterest and Google Ads (Search, Shopping, Performance Max) Monitor and analyse key performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and refine campaign structures, audiences, keyword strategies and bidding approaches Develop and execute test-and-learn strategies to improve performance Translate trading plans (product launches, seasonal drops, promotions) into effective channel strategies Collaborate cross-functionally to deliver high-performing, conversion-led campaigns Produce regular performance reports with clear insights and optimisation actions Oversee tracking, GA4, Shopify integrations and product feed performance What We're Looking For 3+ years' hands-on experience in paid media Strong knowledge of Meta Ads Manager and Google Ads Proven track record of managing budgets and delivering against ROAS and CPA targets Highly analytical with a strong focus on optimisation and performance Experience within fashion or e-commerce is highly desirable What's on Offer Competitive salary of 32,000 - 38,000 Staff discount 25 days holiday plus bank holidays The opportunity to join a growing fashion brand A collaborative, supportive in-house team Clear progression opportunities as the business scales If you're a results-driven Paid Media Executive ready to step up into a senior role with real ownership and impact, this is a fantastic opportunity to accelerate your career. Apply now to find out more. Reference: BH35465
May 14, 2026
Full time
Manchester 32,000 - 38,000 Fashion Brand Zachary Daniels are proud to be partnering with a fast-growing fashion brand to recruit a Senior Paid Media Executive . This is an exciting opportunity to take ownership of paid media performance across key channels, driving customer acquisition, revenue growth and campaign efficiency within a fast-paced e-commerce environment. The Role This is a hands-on, performance-focused role where you'll manage and optimise campaigns across Paid Social and Google Ads-owning results and continuously improving performance. You'll work closely with Creative, E-commerce and CRM teams to deliver data-driven campaigns aligned to trading priorities. Key Responsibilities Manage and optimise paid campaigns across Meta, TikTok, Pinterest and Google Ads (Search, Shopping, Performance Max) Monitor and analyse key performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and refine campaign structures, audiences, keyword strategies and bidding approaches Develop and execute test-and-learn strategies to improve performance Translate trading plans (product launches, seasonal drops, promotions) into effective channel strategies Collaborate cross-functionally to deliver high-performing, conversion-led campaigns Produce regular performance reports with clear insights and optimisation actions Oversee tracking, GA4, Shopify integrations and product feed performance What We're Looking For 3+ years' hands-on experience in paid media Strong knowledge of Meta Ads Manager and Google Ads Proven track record of managing budgets and delivering against ROAS and CPA targets Highly analytical with a strong focus on optimisation and performance Experience within fashion or e-commerce is highly desirable What's on Offer Competitive salary of 32,000 - 38,000 Staff discount 25 days holiday plus bank holidays The opportunity to join a growing fashion brand A collaborative, supportive in-house team Clear progression opportunities as the business scales If you're a results-driven Paid Media Executive ready to step up into a senior role with real ownership and impact, this is a fantastic opportunity to accelerate your career. Apply now to find out more. Reference: BH35465
SEO & Generative Discovery Manager - Fast-growing UK-based fashion retailer Salary - Upto 45k + Benefits Location - Peterborough Zachary Daniels are partnered with a fast-growing UK-based fashion retailer operating across both ecommerce and physical retail, with a strong multi-brand portfolio and an expanding international presence. The business has built a reputation for serving an underserved fashion audience with trend-led, accessible collections and a highly engaged customer base. Over the past few years, the company has experienced significant growth across revenue, ecommerce and market share, consistently outperforming wider retail trends. Recent industry reports have highlighted the brand as one of the fastest-growing fashion retailers in the UK, driven by strong digital performance, customer loyalty and continued expansion into new categories and acquisitions. The Role: This is an opportunity to shape the future of SEO, combining technical expertise, content strategy, digital PR and AI innovation to increase organic traffic, revenue and brand visibility at scale. The SEO & Generative Discovery Manager will play a critical role in ensuring the brand remains visible wherever customers search, browse, ask and discover. Key Responsibilities: Drive organic traffic growth, revenue performance and share of search in line with business forecasts and commercial objectives Lead the SEO and organic discovery strategy across traditional search engines, AI-powered search experiences and emerging LLM ecosystems Develop and implement on-site SEO, off-site SEO and Generative Engine Optimisation (GEO) strategies to maximise visibility across AI overviews, conversational search and generative discovery platforms Identify opportunities to improve brand and product visibility across search engines, AI assistants, shopping ecosystems and evolving discovery surfaces Own optimisation strategies across categories, sub-categories and seasonal campaigns aligned to trading priorities and customer demand trends Conduct keyword research, competitor analysis, search intent mapping and opportunity gap analysis to support organic growth strategy Create scalable content strategies including evergreen content, editorial features, FAQs, expert-led articles and AI-friendly content formats designed for search rankings and AI citation Partner with PR and content teams to deliver authority-building campaigns, digital PR activity, backlink acquisition and brand mention growth Drive experimentation across AI tools, automation and emerging technologies to improve efficiency, uncover insights and scale organic opportunities Monitor and improve technical SEO performance through regular audits covering crawlability, indexing, structured data, Core Web Vitals, internal linking, XML sitemaps, robots directives and site architecture Work closely with development and product teams to prioritise technical SEO improvements and resolve performance issues Own reporting across SEO performance, AI visibility, experimentation outcomes and innovation roadmaps, providing actionable insight to stakeholders Stay informed on industry developments across SEO, AI search, search engine algorithms and generative discovery trends About You: Proven experience within SEO, organic growth or search strategy roles, either in-house or business side Strong knowledge of technical SEO, content optimisation and off-site SEO best practices Experience building strategies that drive measurable traffic growth and commercial performance Passion for emerging search behaviours, AI-powered discovery, LLM optimisation and Generative Engine Optimisation (GEO) Experience using AI and automation tools to improve workflows, content scaling and performance analysis Strong analytical mindset with the ability to interpret data and turn insight into action Confidence reporting on KPIs including rankings, traffic, revenue, share of search and visibility metrics Advanced experience using tools including Google Search Console, GA4, Screaming Frog, SEMrush and similar SEO platforms Understanding of HTML, CSS and JavaScript and their impact on search performance Why Apply: Join a high-growth fashion and ecommerce business that continues to outperform wider retail trends Opportunity to shape the future of SEO, AI search visibility and Generative Engine Optimisation (GEO) within a digitally ambitious organisation Work across multiple well-established fashion and lifestyle brands with large-scale ecommerce operations Play a key role in driving organic revenue growth, brand visibility and innovation across emerging search platforms Be at the forefront of AI-powered discovery, conversational search and LLM optimisation strategies Collaborate with experienced teams across ecommerce, digital marketing, content, PR, development and trading BBBH36191
May 14, 2026
Full time
SEO & Generative Discovery Manager - Fast-growing UK-based fashion retailer Salary - Upto 45k + Benefits Location - Peterborough Zachary Daniels are partnered with a fast-growing UK-based fashion retailer operating across both ecommerce and physical retail, with a strong multi-brand portfolio and an expanding international presence. The business has built a reputation for serving an underserved fashion audience with trend-led, accessible collections and a highly engaged customer base. Over the past few years, the company has experienced significant growth across revenue, ecommerce and market share, consistently outperforming wider retail trends. Recent industry reports have highlighted the brand as one of the fastest-growing fashion retailers in the UK, driven by strong digital performance, customer loyalty and continued expansion into new categories and acquisitions. The Role: This is an opportunity to shape the future of SEO, combining technical expertise, content strategy, digital PR and AI innovation to increase organic traffic, revenue and brand visibility at scale. The SEO & Generative Discovery Manager will play a critical role in ensuring the brand remains visible wherever customers search, browse, ask and discover. Key Responsibilities: Drive organic traffic growth, revenue performance and share of search in line with business forecasts and commercial objectives Lead the SEO and organic discovery strategy across traditional search engines, AI-powered search experiences and emerging LLM ecosystems Develop and implement on-site SEO, off-site SEO and Generative Engine Optimisation (GEO) strategies to maximise visibility across AI overviews, conversational search and generative discovery platforms Identify opportunities to improve brand and product visibility across search engines, AI assistants, shopping ecosystems and evolving discovery surfaces Own optimisation strategies across categories, sub-categories and seasonal campaigns aligned to trading priorities and customer demand trends Conduct keyword research, competitor analysis, search intent mapping and opportunity gap analysis to support organic growth strategy Create scalable content strategies including evergreen content, editorial features, FAQs, expert-led articles and AI-friendly content formats designed for search rankings and AI citation Partner with PR and content teams to deliver authority-building campaigns, digital PR activity, backlink acquisition and brand mention growth Drive experimentation across AI tools, automation and emerging technologies to improve efficiency, uncover insights and scale organic opportunities Monitor and improve technical SEO performance through regular audits covering crawlability, indexing, structured data, Core Web Vitals, internal linking, XML sitemaps, robots directives and site architecture Work closely with development and product teams to prioritise technical SEO improvements and resolve performance issues Own reporting across SEO performance, AI visibility, experimentation outcomes and innovation roadmaps, providing actionable insight to stakeholders Stay informed on industry developments across SEO, AI search, search engine algorithms and generative discovery trends About You: Proven experience within SEO, organic growth or search strategy roles, either in-house or business side Strong knowledge of technical SEO, content optimisation and off-site SEO best practices Experience building strategies that drive measurable traffic growth and commercial performance Passion for emerging search behaviours, AI-powered discovery, LLM optimisation and Generative Engine Optimisation (GEO) Experience using AI and automation tools to improve workflows, content scaling and performance analysis Strong analytical mindset with the ability to interpret data and turn insight into action Confidence reporting on KPIs including rankings, traffic, revenue, share of search and visibility metrics Advanced experience using tools including Google Search Console, GA4, Screaming Frog, SEMrush and similar SEO platforms Understanding of HTML, CSS and JavaScript and their impact on search performance Why Apply: Join a high-growth fashion and ecommerce business that continues to outperform wider retail trends Opportunity to shape the future of SEO, AI search visibility and Generative Engine Optimisation (GEO) within a digitally ambitious organisation Work across multiple well-established fashion and lifestyle brands with large-scale ecommerce operations Play a key role in driving organic revenue growth, brand visibility and innovation across emerging search platforms Be at the forefront of AI-powered discovery, conversational search and LLM optimisation strategies Collaborate with experienced teams across ecommerce, digital marketing, content, PR, development and trading BBBH36191
Senior Trading Manager - Fast-growing UK-based fashion retailer Salary - Upto 60k + Benefits Location - Peterborough Zachary Daniels are partnered with a fast-growing UK-based fashion retailer operating across both ecommerce and physical retail, with a strong multi-brand portfolio and an expanding international presence. The business has built a reputation for serving an underserved fashion audience with trend-led, accessible collections and a highly engaged customer base. Over the past few years, the company has experienced significant growth across revenue, ecommerce and market share, consistently outperforming wider retail trends. Recent industry reports have highlighted the brand as one of the fastest-growing fashion retailers in the UK, driven by strong digital performance, customer loyalty and continued expansion into new categories and acquisitions. The Role: Our client is looking for a commercially focused Senior Trading Manager to lead trading performance across key product categories and digital channels. This role will play a critical part in driving sales, profitability and customer engagement through strategic trading decisions, stock optimisation and promotional planning. The Senior Trading Manager will work cross-functionally with Buying, Merchandising and Marketing teams to maximise commercial performance and deliver sustainable growth. Key Responsibilities: Lead and deliver the overall ecommerce trading strategy to maximise online sales, revenue growth and margin performance Analyse sales data, customer behaviour and market trends to drive informed commercial decisions Monitor and optimise product performance across categories to improve conversion, profitability and customer demand fulfilment Manage stock levels and inventory performance to balance availability while reducing markdown and overstock risk Plan and execute promotional campaigns, seasonal trading activity and revenue-driving initiatives Collaborate closely with Buying, Merchandising and Marketing teams to align trading strategies and commercial priorities Identify opportunities for growth across ecommerce channels, customer segments and product categories Drive continuous improvement across trading operations, reporting and performance optimisation Lead, coach and develop a high-performing ecommerce trading team Set clear KPIs, performance targets and operational objectives across the trading function Foster a commercially driven, collaborative and performance-focused culture within the team Support ongoing digital growth initiatives and contribute to the wider ecommerce strategy. About You: Proven experience in ecommerce trading, digital trading or commercial trading leadership roles Strong background in sales forecasting, trading analysis and data-led decision making Excellent understanding of ecommerce performance drivers including website sales, conversion optimisation and customer journey performance Experience managing stock planning, inventory optimisation and multi-channel retail operations Strong leadership experience with the ability to coach, motivate and develop teams Commercially focused mindset with the ability to balance sales growth and profitability Experience using ecommerce, trading and inventory planning tools Strong communication and stakeholder management skills with experience working cross-functionally Why Apply: Join a rapidly growing ecommerce and retail business with strong investment in digital growth and commercial innovation Opportunity to lead trading strategy within a high-volume online retail environment Play a key role in driving revenue growth, profitability and customer engagement across multiple product categories Work closely with senior leadership and influence key commercial decisions across the business Be part of a fast-paced, data-driven culture where trading performance and innovation are highly valued Collaborate cross-functionally with Buying, Merchandising, Marketing and Ecommerce teams Lead and develop a high-performing team with clear progression and leadership opportunities BBBH36192
May 14, 2026
Full time
Senior Trading Manager - Fast-growing UK-based fashion retailer Salary - Upto 60k + Benefits Location - Peterborough Zachary Daniels are partnered with a fast-growing UK-based fashion retailer operating across both ecommerce and physical retail, with a strong multi-brand portfolio and an expanding international presence. The business has built a reputation for serving an underserved fashion audience with trend-led, accessible collections and a highly engaged customer base. Over the past few years, the company has experienced significant growth across revenue, ecommerce and market share, consistently outperforming wider retail trends. Recent industry reports have highlighted the brand as one of the fastest-growing fashion retailers in the UK, driven by strong digital performance, customer loyalty and continued expansion into new categories and acquisitions. The Role: Our client is looking for a commercially focused Senior Trading Manager to lead trading performance across key product categories and digital channels. This role will play a critical part in driving sales, profitability and customer engagement through strategic trading decisions, stock optimisation and promotional planning. The Senior Trading Manager will work cross-functionally with Buying, Merchandising and Marketing teams to maximise commercial performance and deliver sustainable growth. Key Responsibilities: Lead and deliver the overall ecommerce trading strategy to maximise online sales, revenue growth and margin performance Analyse sales data, customer behaviour and market trends to drive informed commercial decisions Monitor and optimise product performance across categories to improve conversion, profitability and customer demand fulfilment Manage stock levels and inventory performance to balance availability while reducing markdown and overstock risk Plan and execute promotional campaigns, seasonal trading activity and revenue-driving initiatives Collaborate closely with Buying, Merchandising and Marketing teams to align trading strategies and commercial priorities Identify opportunities for growth across ecommerce channels, customer segments and product categories Drive continuous improvement across trading operations, reporting and performance optimisation Lead, coach and develop a high-performing ecommerce trading team Set clear KPIs, performance targets and operational objectives across the trading function Foster a commercially driven, collaborative and performance-focused culture within the team Support ongoing digital growth initiatives and contribute to the wider ecommerce strategy. About You: Proven experience in ecommerce trading, digital trading or commercial trading leadership roles Strong background in sales forecasting, trading analysis and data-led decision making Excellent understanding of ecommerce performance drivers including website sales, conversion optimisation and customer journey performance Experience managing stock planning, inventory optimisation and multi-channel retail operations Strong leadership experience with the ability to coach, motivate and develop teams Commercially focused mindset with the ability to balance sales growth and profitability Experience using ecommerce, trading and inventory planning tools Strong communication and stakeholder management skills with experience working cross-functionally Why Apply: Join a rapidly growing ecommerce and retail business with strong investment in digital growth and commercial innovation Opportunity to lead trading strategy within a high-volume online retail environment Play a key role in driving revenue growth, profitability and customer engagement across multiple product categories Work closely with senior leadership and influence key commercial decisions across the business Be part of a fast-paced, data-driven culture where trading performance and innovation are highly valued Collaborate cross-functionally with Buying, Merchandising, Marketing and Ecommerce teams Lead and develop a high-performing team with clear progression and leadership opportunities BBBH36192
Major Recruitment Oldbury
Bartley Green, Birmingham
Major Recruitment Oldbury are delighted to be exclusively recruiting for our corporate client on the outskirts of Quinton who are seeking an experience E-Commerce Manager to join their marketing team. Hours of work are Monday to Friday 9am to 5.30pm and hybrid options are available once successful probation is passed. Duties and tasks will include: Develop and implement a comprehensive e-commerce and digital performance strategy across multiple Shopify websites operating in different languages and currencies, as well as a key WordPress website, to drive revenue growth and profitability. Take ownership of performance marketing channels, including paid search and SEO, ensuring continuous optimisation and a strong return on investment. Work closely with the wider marketing team to plan and deliver effective campaigns across all digital channels, aligned with commercial objectives. Manage and optimise website trading performance, including traffic, conversion rate, average order value and customer experience. Use data and analytics to identify opportunities for improvement, and take timely, commercially focused action to optimise performance across websites, campaigns and customer journeys. Leverage AI tools and technologies to improve productivity, enhance marketing output, and generate insights to support decision-making. Ensure that all websites are effectively optimised for conversion, working with internal and external stakeholders to implement improvements efficiently and at pace Candidates welcome to apply for the role will have the following: Bachelor's degree in Marketing, Business, or a related field, or equivalent commercial experience. At least 3-5 years' experience in e-commerce and/or digital marketing, ideally in a multi-site environment. Strong experience managing Shopify websites, including multi-language and multicurrency implementations. Experience managing and optimising WordPress websites. Strong experience in performance marketing, particularly Google Ads, SEO and website optimisation. Proven ability to use data and analytics to identify opportunities and implement improvements that deliver measurable results. Comfortable making decisions in a fast-paced environment, balancing speed and quality to achieve commercial outcomes. Demonstrated ability to manage multiple stakeholders and drive projects forward effectively. Strong communication skills, with the ability to present information clearly and concisely. Experience using AI tools to enhance productivity, marketing execution and analysis. Commercially minded, with a strong focus on outcomes and return on investment. Ability to work independently, prioritise effectively and manage multiple projects simultaneously. Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
May 13, 2026
Full time
Major Recruitment Oldbury are delighted to be exclusively recruiting for our corporate client on the outskirts of Quinton who are seeking an experience E-Commerce Manager to join their marketing team. Hours of work are Monday to Friday 9am to 5.30pm and hybrid options are available once successful probation is passed. Duties and tasks will include: Develop and implement a comprehensive e-commerce and digital performance strategy across multiple Shopify websites operating in different languages and currencies, as well as a key WordPress website, to drive revenue growth and profitability. Take ownership of performance marketing channels, including paid search and SEO, ensuring continuous optimisation and a strong return on investment. Work closely with the wider marketing team to plan and deliver effective campaigns across all digital channels, aligned with commercial objectives. Manage and optimise website trading performance, including traffic, conversion rate, average order value and customer experience. Use data and analytics to identify opportunities for improvement, and take timely, commercially focused action to optimise performance across websites, campaigns and customer journeys. Leverage AI tools and technologies to improve productivity, enhance marketing output, and generate insights to support decision-making. Ensure that all websites are effectively optimised for conversion, working with internal and external stakeholders to implement improvements efficiently and at pace Candidates welcome to apply for the role will have the following: Bachelor's degree in Marketing, Business, or a related field, or equivalent commercial experience. At least 3-5 years' experience in e-commerce and/or digital marketing, ideally in a multi-site environment. Strong experience managing Shopify websites, including multi-language and multicurrency implementations. Experience managing and optimising WordPress websites. Strong experience in performance marketing, particularly Google Ads, SEO and website optimisation. Proven ability to use data and analytics to identify opportunities and implement improvements that deliver measurable results. Comfortable making decisions in a fast-paced environment, balancing speed and quality to achieve commercial outcomes. Demonstrated ability to manage multiple stakeholders and drive projects forward effectively. Strong communication skills, with the ability to present information clearly and concisely. Experience using AI tools to enhance productivity, marketing execution and analysis. Commercially minded, with a strong focus on outcomes and return on investment. Ability to work independently, prioritise effectively and manage multiple projects simultaneously. Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
We're working with a highly recognised consumer focused business to recruit an Ecommerce Manager into a newly evolving commercial and digital function. This is a genuinely exciting opportunity for someone who loves the commercial side of ecommerce. The role sits at the intersection of digital performance, customer journey, pricing strategy and revenue optimisation, with real visibility across the wider business. You'll own and evolve the ecommerce strategy across multiple digital touchpoints, helping drive revenue growth, conversion performance and customer engagement through a blend of platform management, acquisition strategy and optimisation. The environment is fast paced, commercially driven and highly data led, with significant investment and a real appetite for innovation across digital and ecommerce. What you'll be doing: Owning and evolving the ecommerce roadmap and digital customer journey Driving conversion rate optimisation and revenue growth initiatives Managing relationships with ecommerce platform providers and external agencies Overseeing paid acquisition performance across PPC, affiliates and digital channels Working closely with commercial, pricing and product stakeholders Using data and insight to improve user experience and maximise performance Presenting insights and recommendations to senior leadership stakeholders Supporting and developing a junior ecommerce team member Helping shape a brand new digital and ecommerce strategy What we're looking for: Strong ecommerce management or digital trading experience within a sizeable ecommerce environment Experience managing ecommerce platforms such as Shopify or similar Strong understanding of CRO, paid acquisition, SEO and digital performance Commercial mindset with a focus on revenue generation and optimisation Comfortable working cross functionally with senior stakeholders Strong analytical and reporting capability Someone who enjoys balancing strategy with execution The business offers a strong benefits package, hybrid working and the opportunity to play a genuinely influential role within a growing commercial function. For more information, please get in touch directly with Dominic Manning at Artis Recruitment. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 13, 2026
Full time
We're working with a highly recognised consumer focused business to recruit an Ecommerce Manager into a newly evolving commercial and digital function. This is a genuinely exciting opportunity for someone who loves the commercial side of ecommerce. The role sits at the intersection of digital performance, customer journey, pricing strategy and revenue optimisation, with real visibility across the wider business. You'll own and evolve the ecommerce strategy across multiple digital touchpoints, helping drive revenue growth, conversion performance and customer engagement through a blend of platform management, acquisition strategy and optimisation. The environment is fast paced, commercially driven and highly data led, with significant investment and a real appetite for innovation across digital and ecommerce. What you'll be doing: Owning and evolving the ecommerce roadmap and digital customer journey Driving conversion rate optimisation and revenue growth initiatives Managing relationships with ecommerce platform providers and external agencies Overseeing paid acquisition performance across PPC, affiliates and digital channels Working closely with commercial, pricing and product stakeholders Using data and insight to improve user experience and maximise performance Presenting insights and recommendations to senior leadership stakeholders Supporting and developing a junior ecommerce team member Helping shape a brand new digital and ecommerce strategy What we're looking for: Strong ecommerce management or digital trading experience within a sizeable ecommerce environment Experience managing ecommerce platforms such as Shopify or similar Strong understanding of CRO, paid acquisition, SEO and digital performance Commercial mindset with a focus on revenue generation and optimisation Comfortable working cross functionally with senior stakeholders Strong analytical and reporting capability Someone who enjoys balancing strategy with execution The business offers a strong benefits package, hybrid working and the opportunity to play a genuinely influential role within a growing commercial function. For more information, please get in touch directly with Dominic Manning at Artis Recruitment. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Marketing Manager | E-commerce & Retail Logistics: 12-Month Contract | Start: June 2026 Location: St Giles, London (Hybrid: Tue-Thu in office) Focus: D2C Sales, Trading & Retail Excellence The Role Drive direct sales for Pixel, Nest, and Fitbit on our owned D2C platform. As the "marketing voice" in commercial discussions, you will bridge brand strategy and retail trading to hit aggressive sell-out targets. Key Responsibilities Commercial Trading: Lead E-commerce merchandising and site optimization for peak periods (Black Friday, World Cup). Stakeholder Leadership: Navigate a global Matrix, partnering with Sales and Product teams to align regional goals. Data & Insights: Analyze consumer behavior and sales metrics to build commercial propositions and optimize campaigns. Campaign Management: Execute large-scale, integrated digital initiatives and promotional communications. Positioning: Adapt brand narratives and value propositions for various retail channels. Required Skills Experience: 6+ years in E-commerce/retail (ideally manufacturer-side, eg, Sony, Sonos). Technical: Expertise in trading, online merchandising, and website optimization. Analytical: Ability to turn data into actionable sales strategies. Soft Skills: Proven success managing stakeholders in complex, cross-functional organizations. Geography: Market experience in UK, DE, FR, IT, or ES. Secondary European languages are a major plus. Ready to lead our next peak trading season? Apply today. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 12, 2026
Contractor
Marketing Manager | E-commerce & Retail Logistics: 12-Month Contract | Start: June 2026 Location: St Giles, London (Hybrid: Tue-Thu in office) Focus: D2C Sales, Trading & Retail Excellence The Role Drive direct sales for Pixel, Nest, and Fitbit on our owned D2C platform. As the "marketing voice" in commercial discussions, you will bridge brand strategy and retail trading to hit aggressive sell-out targets. Key Responsibilities Commercial Trading: Lead E-commerce merchandising and site optimization for peak periods (Black Friday, World Cup). Stakeholder Leadership: Navigate a global Matrix, partnering with Sales and Product teams to align regional goals. Data & Insights: Analyze consumer behavior and sales metrics to build commercial propositions and optimize campaigns. Campaign Management: Execute large-scale, integrated digital initiatives and promotional communications. Positioning: Adapt brand narratives and value propositions for various retail channels. Required Skills Experience: 6+ years in E-commerce/retail (ideally manufacturer-side, eg, Sony, Sonos). Technical: Expertise in trading, online merchandising, and website optimization. Analytical: Ability to turn data into actionable sales strategies. Soft Skills: Proven success managing stakeholders in complex, cross-functional organizations. Geography: Market experience in UK, DE, FR, IT, or ES. Secondary European languages are a major plus. Ready to lead our next peak trading season? Apply today. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Programmatic Strategy Manager - Network Media Agency - London - up to 45k The Company A leading global performance marketing and technology business operating at the forefront of digital media and programmatic advertising. Backed by one of the world's largest media networks, the company combines data, analytics, AI, and activation capabilities to deliver measurable growth for an impressive portfolio of international brands. With thousands of employees across multiple international markets, the organisation offers integrated solutions spanning programmatic media, paid social, e-commerce, analytics, and digital transformation. Known for its innovation-led culture and strong investment in technology, the business partners with major blue-chip advertisers to deliver sophisticated, performance-driven campaigns across all digital channels. The Role The Programmatic Account Manager will play a key role in managing and delivering high-performing programmatic campaigns across a portfolio of UK and international clients. Acting as a central point of contact for both internal and external stakeholders, you will oversee campaign strategy, execution, optimisation, and performance analysis across channels including Display, Video, Audio, and DOOH. This is a client-facing role suited to someone with strong programmatic expertise, commercial awareness, and a passion for digital media. You will collaborate closely with trading, analytics, operations, and planning teams to ensure campaigns consistently achieve client objectives while identifying opportunities for growth and innovation. Key Responsibilities Managing day-to-day client relationships and serving as a key contact across campaign delivery Overseeing the planning, execution, optimisation, and reporting of programmatic campaigns Developing media and audience strategies aligned to client objectives and KPIs Leading campaign performance analysis and translating data into actionable insights and recommendations Supporting tactical campaign design across Display, Video, Audio, and DOOH channels Troubleshooting delivery and performance issues in collaboration with internal teams and platform partners Preparing and presenting campaign updates, insights, and strategic recommendations to clients You 2+ years' experience in programmatic or digital media account management Strong understanding of the programmatic ecosystem and DSP experience Experience managing campaigns for enterprise or blue-chip clients within an agency or media environment Excellent analytical skills with the ability to interpret campaign performance data and identify trends Strong communication and presentation skills with confidence in client-facing environments Advanced proficiency in Microsoft Excel including pivot tables, formulas, and reporting Highly organised with the ability to manage multiple campaigns and deadlines simultaneously Collaborative and proactive approach with a solutions-focused mindset Passion for digital media, emerging technologies, and performance marketing trends Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
May 12, 2026
Full time
Programmatic Strategy Manager - Network Media Agency - London - up to 45k The Company A leading global performance marketing and technology business operating at the forefront of digital media and programmatic advertising. Backed by one of the world's largest media networks, the company combines data, analytics, AI, and activation capabilities to deliver measurable growth for an impressive portfolio of international brands. With thousands of employees across multiple international markets, the organisation offers integrated solutions spanning programmatic media, paid social, e-commerce, analytics, and digital transformation. Known for its innovation-led culture and strong investment in technology, the business partners with major blue-chip advertisers to deliver sophisticated, performance-driven campaigns across all digital channels. The Role The Programmatic Account Manager will play a key role in managing and delivering high-performing programmatic campaigns across a portfolio of UK and international clients. Acting as a central point of contact for both internal and external stakeholders, you will oversee campaign strategy, execution, optimisation, and performance analysis across channels including Display, Video, Audio, and DOOH. This is a client-facing role suited to someone with strong programmatic expertise, commercial awareness, and a passion for digital media. You will collaborate closely with trading, analytics, operations, and planning teams to ensure campaigns consistently achieve client objectives while identifying opportunities for growth and innovation. Key Responsibilities Managing day-to-day client relationships and serving as a key contact across campaign delivery Overseeing the planning, execution, optimisation, and reporting of programmatic campaigns Developing media and audience strategies aligned to client objectives and KPIs Leading campaign performance analysis and translating data into actionable insights and recommendations Supporting tactical campaign design across Display, Video, Audio, and DOOH channels Troubleshooting delivery and performance issues in collaboration with internal teams and platform partners Preparing and presenting campaign updates, insights, and strategic recommendations to clients You 2+ years' experience in programmatic or digital media account management Strong understanding of the programmatic ecosystem and DSP experience Experience managing campaigns for enterprise or blue-chip clients within an agency or media environment Excellent analytical skills with the ability to interpret campaign performance data and identify trends Strong communication and presentation skills with confidence in client-facing environments Advanced proficiency in Microsoft Excel including pivot tables, formulas, and reporting Highly organised with the ability to manage multiple campaigns and deadlines simultaneously Collaborative and proactive approach with a solutions-focused mindset Passion for digital media, emerging technologies, and performance marketing trends Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Role: Ecommerce Operations Manager Location: Sheffield Sector: Construction Supplies Salary: £35,000-£45,000 (negotiable dependent upon experience) + benefits Hours: Monday to Friday, plus 1 in 3 Saturday mornings (08:00 - 12:00) Our client, a well-established national distributor within the construction supply sector, is looking to appoint an ambitious and hands-on eCommerce Operations Manager to take ownership of their growing Sheffield-based eCommerce fulfilment operation. This is a newly created role offering the opportunity to make a genuine impact within a business that is investing heavily in its online growth strategy. The successful candidate will play a key role in improving operational efficiency, implementing scalable processes, and shaping the future of the eCommerce distribution function. The Role Based at the company's Sheffield operation, you will take full responsibility for the day-to-day running of the eCommerce warehouse and fulfilment operation, overseeing warehouse performance, stock control, dispatch, purchasing, and marketplace service levels. The business has experienced strong online growth, particularly through Amazon and other marketplace platforms, and is seeking someone who can bring structure, leadership, and operational expertise to support the next phase of development. This role would suit someone who thrives in a fast-paced environment and enjoys improving processes, implementing new ideas, and driving operational performance. Key Responsibilities Lead the daily operations of the eCommerce fulfilment centre, ensuring efficient pick, pack, and despatch performance Manage and develop the warehouse team to maintain high standards of productivity, accuracy, and customer service Take ownership of eCommerce stock control, replenishment planning, and inventory accuracy Oversee lightside purchasing activities, supplier management, and cost control Ensure excellent marketplace performance across platforms such as Amazon through effective order processing and timely delivery execution Identify operational inefficiencies and implement improvements to enhance service levels and reduce costs Develop scalable warehouse and fulfilment processes to support continued growth Work cross-functionally with IT, Trading, Sales & Marketing, and branch operations Support future operational development projects, including the potential implementation of a Warehouse Management System (WMS) About You The ideal candidate will have experience within eCommerce warehouse or fulfilment operations and a strong understanding of operational process improvement. Experience within lightside products such as fixings, ironmongery, or hardware would be highly advantageous, although candidates from wider building materials or transferable eCommerce fulfilment backgrounds will also be considered. Strong warehouse and operational management experience Excellent stock control and inventory management skills Good Excel and analytical capabilities Experience working within fast-paced dispatch or parcel distribution environments A proactive and solutions-focused approach Strong communication and leadership skills Previous exposure to WMS implementation or development would be beneficial Additional Information The role includes approximately 17 Saturday mornings per year (8:00am - 12:00pm) to support marketplace trading requirements The warehouse operation currently works with parcel carriers including Royal Mail and other courier providers This is an excellent opportunity for someone looking to take ownership of a growing operation and genuinely shape how the business moves forward INDM
May 12, 2026
Full time
Role: Ecommerce Operations Manager Location: Sheffield Sector: Construction Supplies Salary: £35,000-£45,000 (negotiable dependent upon experience) + benefits Hours: Monday to Friday, plus 1 in 3 Saturday mornings (08:00 - 12:00) Our client, a well-established national distributor within the construction supply sector, is looking to appoint an ambitious and hands-on eCommerce Operations Manager to take ownership of their growing Sheffield-based eCommerce fulfilment operation. This is a newly created role offering the opportunity to make a genuine impact within a business that is investing heavily in its online growth strategy. The successful candidate will play a key role in improving operational efficiency, implementing scalable processes, and shaping the future of the eCommerce distribution function. The Role Based at the company's Sheffield operation, you will take full responsibility for the day-to-day running of the eCommerce warehouse and fulfilment operation, overseeing warehouse performance, stock control, dispatch, purchasing, and marketplace service levels. The business has experienced strong online growth, particularly through Amazon and other marketplace platforms, and is seeking someone who can bring structure, leadership, and operational expertise to support the next phase of development. This role would suit someone who thrives in a fast-paced environment and enjoys improving processes, implementing new ideas, and driving operational performance. Key Responsibilities Lead the daily operations of the eCommerce fulfilment centre, ensuring efficient pick, pack, and despatch performance Manage and develop the warehouse team to maintain high standards of productivity, accuracy, and customer service Take ownership of eCommerce stock control, replenishment planning, and inventory accuracy Oversee lightside purchasing activities, supplier management, and cost control Ensure excellent marketplace performance across platforms such as Amazon through effective order processing and timely delivery execution Identify operational inefficiencies and implement improvements to enhance service levels and reduce costs Develop scalable warehouse and fulfilment processes to support continued growth Work cross-functionally with IT, Trading, Sales & Marketing, and branch operations Support future operational development projects, including the potential implementation of a Warehouse Management System (WMS) About You The ideal candidate will have experience within eCommerce warehouse or fulfilment operations and a strong understanding of operational process improvement. Experience within lightside products such as fixings, ironmongery, or hardware would be highly advantageous, although candidates from wider building materials or transferable eCommerce fulfilment backgrounds will also be considered. Strong warehouse and operational management experience Excellent stock control and inventory management skills Good Excel and analytical capabilities Experience working within fast-paced dispatch or parcel distribution environments A proactive and solutions-focused approach Strong communication and leadership skills Previous exposure to WMS implementation or development would be beneficial Additional Information The role includes approximately 17 Saturday mornings per year (8:00am - 12:00pm) to support marketplace trading requirements The warehouse operation currently works with parcel carriers including Royal Mail and other courier providers This is an excellent opportunity for someone looking to take ownership of a growing operation and genuinely shape how the business moves forward INDM
Senior Ecommerce & Digital Shelf Manager, EMEA Basingstoke - Hybrid (3 days in the office 2 WFH) 50,000 - 70,000 + bonus + full benefits An exciting opportunity to join a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key growth priority, with increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon. This role will play an important part in helping shape and scale that capability across Europe. The Role Reporting into the Head of Ecommerce EMEA, we are looking for a commercially minded ecommerce professional to help accelerate online performance across key retailers in EMEA. This role sits at the intersection of ecommerce, search visibility, digital shelf optimisation, and retailer performance. You will work closely with the country teams to identify areas of underperformance, implement high-impact improvements, and help scale a more structured approach across markets. The role has a particular focus on accelerating performance across strategic ecommerce retailers outside of Amazon, where there is significant opportunity to build capability and unlock growth. This is a hands-on role with genuine scope. You will be a key hire in this area, helping shape how ecommerce performance is improved across Europe. Key Responsibilities Improve Digital Shelf Performance Audit and optimise product visibility and performance across key retailers including Boots, Argos, Zalando, Bol, Coolblue, MediaMarkt and others. Analyse search visibility, content quality, traffic trends, and competitor activity Identify quick wins and longer-term opportunities to improve ranking, conversion, and sales performance. Turn Insight into Action Optimise titles, descriptions, imagery, and product content within retailer-specific requirements. Use data and tools such as SEMrush and Similarweb to prioritise activity. Build clear action plans focused on commercial impact. Build a Scalable Ecommerce Optimisation Model Develop frameworks, templates, and best practices for digital shelf optimisation. Create a structured and repeatable way of improving ecommerce performance across retailers and markets. Help establish reporting and prioritisation processes. Deploy Across EMEA Markets Partner with local teams across Germany, France, Netherlands, Nordics, Spain, and Italy Support market teams in implementing recommendations and improving execution. Influence stakeholders through clear communication and collaborative ways of working. Help Shape Ecommerce Growth Identify where effort and investment should be focused across retailers and categories. Support broader ecommerce growth initiatives and capability building across the business. About You You are analytical, commercially aware, and comfortable getting hands-on to solve problems. You enjoy turning insight into action and are motivated by delivering measurable results. You will come from an ecommerce, digital shelf, online trading, or retail media background, ideally within beauty, fashion, lifestyle, or consumer goods categories. You are curious about how brands perform online, naturally spot opportunities for improvement, and have the mindset to move quickly, take ownership, and follow things through. Skills & Experience Essential Experience in ecommerce, digital shelf, or online retail performance roles Strong analytical capability with confidence using data to identify opportunities. Experience working across ecommerce retailers outside of Amazon, including omnichannel retailers and pure-play ecommerce. Familiarity with SEO, onsite search optimisation, or ecommerce content optimisation Strong organisational and prioritisation skills Comfortable working cross-functionally across multiple markets and stakeholders Preferred Experience within beauty, fashion, lifestyle, or consumer goods brands. Experience using tools such as SEMrush and Similarweb Experience with PIM platforms such as Salsify Why Join? This is an opportunity to help build and shape a growing ecommerce capability from the ground up. You will work closely with senior leadership, have visibility across multiple international markets, and play a key role in accelerating ecommerce growth across EMEA. For the right person, this role offers the chance to make a visible impact quickly and help define how ecommerce performance is approached across the organisation in the years ahead. Please get in touch to hear more (phone number removed) EXEHP
May 11, 2026
Full time
Senior Ecommerce & Digital Shelf Manager, EMEA Basingstoke - Hybrid (3 days in the office 2 WFH) 50,000 - 70,000 + bonus + full benefits An exciting opportunity to join a global consumer goods business with a portfolio of leading brands across beauty, personal care and lifestyle categories, sold through major retailers and ecommerce platforms across EMEA. Ecommerce is a key growth priority, with increasing focus on digital shelf excellence, retailer search visibility, and online conversion across ecommerce retailers beyond Amazon. This role will play an important part in helping shape and scale that capability across Europe. The Role Reporting into the Head of Ecommerce EMEA, we are looking for a commercially minded ecommerce professional to help accelerate online performance across key retailers in EMEA. This role sits at the intersection of ecommerce, search visibility, digital shelf optimisation, and retailer performance. You will work closely with the country teams to identify areas of underperformance, implement high-impact improvements, and help scale a more structured approach across markets. The role has a particular focus on accelerating performance across strategic ecommerce retailers outside of Amazon, where there is significant opportunity to build capability and unlock growth. This is a hands-on role with genuine scope. You will be a key hire in this area, helping shape how ecommerce performance is improved across Europe. Key Responsibilities Improve Digital Shelf Performance Audit and optimise product visibility and performance across key retailers including Boots, Argos, Zalando, Bol, Coolblue, MediaMarkt and others. Analyse search visibility, content quality, traffic trends, and competitor activity Identify quick wins and longer-term opportunities to improve ranking, conversion, and sales performance. Turn Insight into Action Optimise titles, descriptions, imagery, and product content within retailer-specific requirements. Use data and tools such as SEMrush and Similarweb to prioritise activity. Build clear action plans focused on commercial impact. Build a Scalable Ecommerce Optimisation Model Develop frameworks, templates, and best practices for digital shelf optimisation. Create a structured and repeatable way of improving ecommerce performance across retailers and markets. Help establish reporting and prioritisation processes. Deploy Across EMEA Markets Partner with local teams across Germany, France, Netherlands, Nordics, Spain, and Italy Support market teams in implementing recommendations and improving execution. Influence stakeholders through clear communication and collaborative ways of working. Help Shape Ecommerce Growth Identify where effort and investment should be focused across retailers and categories. Support broader ecommerce growth initiatives and capability building across the business. About You You are analytical, commercially aware, and comfortable getting hands-on to solve problems. You enjoy turning insight into action and are motivated by delivering measurable results. You will come from an ecommerce, digital shelf, online trading, or retail media background, ideally within beauty, fashion, lifestyle, or consumer goods categories. You are curious about how brands perform online, naturally spot opportunities for improvement, and have the mindset to move quickly, take ownership, and follow things through. Skills & Experience Essential Experience in ecommerce, digital shelf, or online retail performance roles Strong analytical capability with confidence using data to identify opportunities. Experience working across ecommerce retailers outside of Amazon, including omnichannel retailers and pure-play ecommerce. Familiarity with SEO, onsite search optimisation, or ecommerce content optimisation Strong organisational and prioritisation skills Comfortable working cross-functionally across multiple markets and stakeholders Preferred Experience within beauty, fashion, lifestyle, or consumer goods brands. Experience using tools such as SEMrush and Similarweb Experience with PIM platforms such as Salsify Why Join? This is an opportunity to help build and shape a growing ecommerce capability from the ground up. You will work closely with senior leadership, have visibility across multiple international markets, and play a key role in accelerating ecommerce growth across EMEA. For the right person, this role offers the chance to make a visible impact quickly and help define how ecommerce performance is approached across the organisation in the years ahead. Please get in touch to hear more (phone number removed) EXEHP
CRM & Lifecycle Manager Location: London (3 days per week) Salary: Up to £65,000 A fast-growing D2C E-commerce brand is looking for a CRM & Lifecycle Manager to join their growth team. This is a hands-on role, focused on email and SMS marketing , driving repeat purchases, and supporting key trading moments. You'll work closely with the growth, creative, and merchandising teams to execute campaigns, optimise automated flows, and ensure life cycle marketing drives measurable impact. Key responsibilities: Own the planning, execution, and optimisation of all email and SMS campaigns Build and refine life cycle journeys and automated flows to increase repeat purchase and engagement Identify key customer segments and deliver targeted campaigns Run testing and reporting to track performance and inform future campaigns Maintain CRM data quality, segmentation, and audience capture Requirements: 4+ years' experience in CRM or life cycle marketing within E-commerce or D2C Hands-on experience with CRM platforms (eg, Klaviyo, Ometria, or similar) Strong attention to detail and ability to work to campaign deadlines Data-driven mindset with ability to analyse and act on campaign performance Collaborative approach to working with growth, creative, and merchandising teams This is a fantastic opportunity for a CRM professional looking to take full ownership of life cycle marketing at a fast-growing, ambitious E-commerce business. *Rates depend on experience and client requirements
May 11, 2026
Full time
CRM & Lifecycle Manager Location: London (3 days per week) Salary: Up to £65,000 A fast-growing D2C E-commerce brand is looking for a CRM & Lifecycle Manager to join their growth team. This is a hands-on role, focused on email and SMS marketing , driving repeat purchases, and supporting key trading moments. You'll work closely with the growth, creative, and merchandising teams to execute campaigns, optimise automated flows, and ensure life cycle marketing drives measurable impact. Key responsibilities: Own the planning, execution, and optimisation of all email and SMS campaigns Build and refine life cycle journeys and automated flows to increase repeat purchase and engagement Identify key customer segments and deliver targeted campaigns Run testing and reporting to track performance and inform future campaigns Maintain CRM data quality, segmentation, and audience capture Requirements: 4+ years' experience in CRM or life cycle marketing within E-commerce or D2C Hands-on experience with CRM platforms (eg, Klaviyo, Ometria, or similar) Strong attention to detail and ability to work to campaign deadlines Data-driven mindset with ability to analyse and act on campaign performance Collaborative approach to working with growth, creative, and merchandising teams This is a fantastic opportunity for a CRM professional looking to take full ownership of life cycle marketing at a fast-growing, ambitious E-commerce business. *Rates depend on experience and client requirements
Senior Commercial Finance Manager South Manchester (Hybrid) £65-70k + Bonus Retail SME Axon Moore have exclusively partnered with a fast-growing, entrepreneurial retail business to recruit a commercially focused Senior Commercial Finance Manager / FP&A Lead. This is a high-impact role working closely with C-suite playing a key part in driving profitability, improving performance, and supporting strategic decision-making. Operating in a fast-paced, product-led environment, you'll act as a true business partner across Finance, Sales, and Merchandising, using data and insight to influence outcomes and drive growth.The Role: Financial Planning & Analysis Lead the annual budgeting process and rolling monthly forecasts Own weekly cash flow forecasting, working closely with stakeholders across the business Provide analysis and recommendations on forward purchasing and supplier commitments Commercial Performance Review trading performance against budget and forecast, identifying risks and opportunities Deliver clear, actionable insight to improve margin and overall contribution Actively challenge assumptions and performance in weekly trading meetings Partner with Sales and Merchandising teams to evaluate new product ranges, pricing strategies, and sales channels Stock & Margin Management Work closely with Merchandising to agree stock landed costs and provisioning assumptions Provide insight into stock performance, margin trends, and working capital impact Cost Control & Profitability Monitor overhead spend, analysing variances and identifying opportunities to improve EBITDA Support cost efficiency initiatives across the business Reporting & Financial Control Lead monthly reporting, delivering clear and concise commentary to senior stakeholders Prepare detailed variance analysis with meaningful insight Support month-end close and review of balance sheet reconciliations Provide technical accounting support where required Project manage the year-end audit process Projects & Stakeholder Management Support a range of strategic and operational finance projects Act as the key contact for an outsourced finance function Build strong cross-functional relationships to support decision-making and resolve financial queries About You: Strong experience in FP&A or commercial finance, preferably within retail, e-commerce, or a product-led business Proven ability to influence and challenge senior stakeholders Highly analytical, with the ability to translate data into clear commercial insight Proactive, hands-on, and comfortable operating in a fast-paced environment Strong attention to detail with a problem-solving mindset Able to work independently while collaborating effectively across teams Why Apply? High-visibility role with direct exposure to the CEO Opportunity to shape financial strategy and influence key decisions Broad, commercially focused position with real impact Fast-growing, dynamic retail environment For more information please apply to this advert or contact Danny Moore.
May 11, 2026
Full time
Senior Commercial Finance Manager South Manchester (Hybrid) £65-70k + Bonus Retail SME Axon Moore have exclusively partnered with a fast-growing, entrepreneurial retail business to recruit a commercially focused Senior Commercial Finance Manager / FP&A Lead. This is a high-impact role working closely with C-suite playing a key part in driving profitability, improving performance, and supporting strategic decision-making. Operating in a fast-paced, product-led environment, you'll act as a true business partner across Finance, Sales, and Merchandising, using data and insight to influence outcomes and drive growth.The Role: Financial Planning & Analysis Lead the annual budgeting process and rolling monthly forecasts Own weekly cash flow forecasting, working closely with stakeholders across the business Provide analysis and recommendations on forward purchasing and supplier commitments Commercial Performance Review trading performance against budget and forecast, identifying risks and opportunities Deliver clear, actionable insight to improve margin and overall contribution Actively challenge assumptions and performance in weekly trading meetings Partner with Sales and Merchandising teams to evaluate new product ranges, pricing strategies, and sales channels Stock & Margin Management Work closely with Merchandising to agree stock landed costs and provisioning assumptions Provide insight into stock performance, margin trends, and working capital impact Cost Control & Profitability Monitor overhead spend, analysing variances and identifying opportunities to improve EBITDA Support cost efficiency initiatives across the business Reporting & Financial Control Lead monthly reporting, delivering clear and concise commentary to senior stakeholders Prepare detailed variance analysis with meaningful insight Support month-end close and review of balance sheet reconciliations Provide technical accounting support where required Project manage the year-end audit process Projects & Stakeholder Management Support a range of strategic and operational finance projects Act as the key contact for an outsourced finance function Build strong cross-functional relationships to support decision-making and resolve financial queries About You: Strong experience in FP&A or commercial finance, preferably within retail, e-commerce, or a product-led business Proven ability to influence and challenge senior stakeholders Highly analytical, with the ability to translate data into clear commercial insight Proactive, hands-on, and comfortable operating in a fast-paced environment Strong attention to detail with a problem-solving mindset Able to work independently while collaborating effectively across teams Why Apply? High-visibility role with direct exposure to the CEO Opportunity to shape financial strategy and influence key decisions Broad, commercially focused position with real impact Fast-growing, dynamic retail environment For more information please apply to this advert or contact Danny Moore.
Ecommerce Operations Manager (Ecommerce/ General Manager Focus) Chorley, Lancashire office based 45,000 to 70,000 per year (dependent on experience) Full time About the Opportunity: This is not a typical operations role. It is a unique opportunity suited to a specific type of person with a broad skill set and hands on ecommerce experience within a DTC brand. Zachary Daniels are exclusively working with a growing gym wear brand founded in 2013. The business is profitable with zero debt and low overheads and is now positioned for its next phase of growth. The founder is stepping back from day to day operations, creating an opportunity for someone to take real ownership. The Role: While the title is Business Operations Manager, the role is closer to an Ecommerce Manager and General Manager combined. You will work closely with the founder and play a key role in running and scaling the business. The focus is primarily ecommerce trading and growth, with a smaller portion covering operations and admin. Key responsibilities: Ecommerce and growth Manage and optimise the Shopify store and overall performance Drive revenue through trading decisions and performance analysis Identify growth opportunities across marketing, partnerships and retail Contribute to the long-term direction of the brand General management Support team development and day to day coordination Work closely with the founder on strategy and execution Have input into how the business scales Operations and admin Manage invoices and basic financial admin Handle day to day operational tasks and emails Maintain organisation across the business About you: You will likely come from a DTC ecommerce brand, ideally within sports, fitness, apparel or lifestyle. You are used to working in small teams and taking ownership. You are hands on, commercially aware and proactive, comfortable balancing execution with decision making. You can spot opportunities and act on them, and you are motivated by building and growing a brand. This role will not suit someone from a large corporate environment. It is better suited to someone adaptable, entrepreneurial and comfortable working closely with a founder. Requirements: Strong Shopify experience Experience with ecommerce systems and tools Background in DTC ecommerce Minimum 5 years relevant experience A Level or equivalent General Management Skills Office Based in Chorley/ Commutable Nice to have: Experience running your own business or side hustle Experience in early stage or scaling brands Benefits: Company pension Employee discount This is a high impact role offering real ownership and the chance to help shape and scale a growing brand. BH36106
May 11, 2026
Full time
Ecommerce Operations Manager (Ecommerce/ General Manager Focus) Chorley, Lancashire office based 45,000 to 70,000 per year (dependent on experience) Full time About the Opportunity: This is not a typical operations role. It is a unique opportunity suited to a specific type of person with a broad skill set and hands on ecommerce experience within a DTC brand. Zachary Daniels are exclusively working with a growing gym wear brand founded in 2013. The business is profitable with zero debt and low overheads and is now positioned for its next phase of growth. The founder is stepping back from day to day operations, creating an opportunity for someone to take real ownership. The Role: While the title is Business Operations Manager, the role is closer to an Ecommerce Manager and General Manager combined. You will work closely with the founder and play a key role in running and scaling the business. The focus is primarily ecommerce trading and growth, with a smaller portion covering operations and admin. Key responsibilities: Ecommerce and growth Manage and optimise the Shopify store and overall performance Drive revenue through trading decisions and performance analysis Identify growth opportunities across marketing, partnerships and retail Contribute to the long-term direction of the brand General management Support team development and day to day coordination Work closely with the founder on strategy and execution Have input into how the business scales Operations and admin Manage invoices and basic financial admin Handle day to day operational tasks and emails Maintain organisation across the business About you: You will likely come from a DTC ecommerce brand, ideally within sports, fitness, apparel or lifestyle. You are used to working in small teams and taking ownership. You are hands on, commercially aware and proactive, comfortable balancing execution with decision making. You can spot opportunities and act on them, and you are motivated by building and growing a brand. This role will not suit someone from a large corporate environment. It is better suited to someone adaptable, entrepreneurial and comfortable working closely with a founder. Requirements: Strong Shopify experience Experience with ecommerce systems and tools Background in DTC ecommerce Minimum 5 years relevant experience A Level or equivalent General Management Skills Office Based in Chorley/ Commutable Nice to have: Experience running your own business or side hustle Experience in early stage or scaling brands Benefits: Company pension Employee discount This is a high impact role offering real ownership and the chance to help shape and scale a growing brand. BH36106
