Job Description
German Speaking Call Centre Agent
Salary: £24,960.00 £35,461.00 per year
Job Type: Fully Remote
Location: Remote
Company: Careermakers Recruitment
Position: Full-Time
Job Description
Careermakers Recruitment are seeking a German/Dutch Speaking Call Centre Agent to join our client s remote customer service team. This role is ideal for someone with strong communication skills, a proactive attitude, and the ability to support customers professionally and efficiently.
Key Responsibilities
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Provide exceptional customer service and support to all clients via phone, email, and digital channels.
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Use excellent English communication skills and phone etiquette to handle customer inquiries.
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Accurately input and manage customer data using strong data-entry skills.
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Utilise multilingual abilities, particularly in German or Dutch, with additional languages such as Spanish or French considered an advantage.
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Apply analytical thinking to understand customer needs and contribute to continuous service improvements.
What We re Looking For
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Language Skills: Fluent in German or Dutch (written and verbal) essential.
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Customer Service Experience: Previous experience in a call centre or customer-facing role.
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Team Player: Able to collaborate effectively within a diverse remote team.
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Strong problem-solving abilities and a proactive approach to customer challenges.
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Calm and professional under pressure, able to prioritise multiple tasks.
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Excellent relationship-building skills with both customers and colleagues.
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Willingness to learn and adapt within a fast-paced environment with a steep learning curve.
How to Apply
If you are interested, please apply with your CV.
