Customer Service Administrator

  • Hales Group
  • Harleston, Norfolk
  • Dec 10, 2025
Seasonal Administration

Job Description

Customer Service Administrator
Near Harleston, Norfolk
£13.50 per hour
Full-time Monday to Friday, 8:30am - 5:00pm
Temporary Immediate start

Are you organised, friendly, and confident handling customer queries? We're recruiting for a Customer Service Administrator to join a busy team near Harleston.

Key Responsibilities:
  • Answering incoming calls and assisting customers with queries
  • Processing orders and updating internal systems
  • Managing emails and general correspondence
  • Supporting the wider team with administrative tasks
  • Maintaining accurate records and filing documentation
  • Liaising with internal departments to ensure smooth operations
What We're Looking For:
  • Previous experience in customer service or administration
  • Strong communication skills and a professional telephone manner
  • Confident using Microsoft Office (Word, Excel, Outlook)
  • Good attention to detail and ability to multitask
  • A proactive and reliable approach to work
For more information or to apply, please contact Megan Reeve on (phone number removed) or submit your CV below.