Job Description
A Housing Association is currently looking for a Residence Officer on a temporary basis for about 6 weeks
Key responsibilities are as follows
Serve as the primary contact for residents, overseeing all aspects of tenancy management with an initiative-taking and customer-focused approach.
Deliver operational targets, ensuring the financial health of your patch through meticulous management of budgets and resources.
Conduct regular inspections of properties and estates, promptly identifying and addressing maintenance issues to maintain high service delivery standards.
Build and maintain strong relationships with internal and external stakeholders to meet and exceed contractual obligations.
Lead initiatives to enhance resident engagement and satisfaction, playing a pivotal role in community building within our schemes.
Ensure that you follow and keep up to date with all company statutory policies and related procedures, including health and safety and financial regulations
PAYE 22.27 UMBRELLA 29.45. This role is full time on site, no WFH
Essential requirements
Solid housing experience and a strong property or asset management background.
A proven record of improving customer satisfaction and revenue through analytical and strategic initiatives.
Exceptional organisational skills to efficiently manage records, reports, and communication.
Excellent communication abilities, both written and verbal, enabling effective stakeholder engagement and resident support.
Must be immediately available or on short notice
