Join a reputable practice within the accountancy sector, based in Eastleigh, committed to delivering high-quality financial services to a diverse client portfolio. This established firm values professional development and has a supportive culture focused on growth and excellence. Offering a hybrid working model and a variety of benefits, they are seeking a diligent and ambitious Accounts Semi-Senior to join their team and contribute to their ongoing success. What will the Accounts Semi-Senior role involve? Supporting the preparation of accounts and bookkeeping for varied clients, ensuring accuracy and compliance in line with industry standards Managing routine client contacts and building strong professional relationships to understand their financial needs Assisting with mentoring and guiding junior team members to support their development Contributing to the overall quality of client deliverables and helping streamline internal processes Working closely with senior staff to contribute to the growth of the practice through proactive and diligent service delivery Suitable Candidate for the Accounts Semi-Senior vacancy: Proven experience in bookkeeping, accounts preparation, or similar roles within an accountancy practice Strong organisational skills with an eye for detail and accuracy Good communication skills and a proactive approach toward client service Demonstrates ambition to develop technical expertise and progress within the profession A team player who is adaptable and eager to learn Additional benefits and information for the role of Accounts Semi-Senior: Opportunities for ongoing professional development and training Flexible working options integrating office and home working Generous holiday entitlement and additional perks Clear path for career progression within the practice Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 19, 2026
Full time
Join a reputable practice within the accountancy sector, based in Eastleigh, committed to delivering high-quality financial services to a diverse client portfolio. This established firm values professional development and has a supportive culture focused on growth and excellence. Offering a hybrid working model and a variety of benefits, they are seeking a diligent and ambitious Accounts Semi-Senior to join their team and contribute to their ongoing success. What will the Accounts Semi-Senior role involve? Supporting the preparation of accounts and bookkeeping for varied clients, ensuring accuracy and compliance in line with industry standards Managing routine client contacts and building strong professional relationships to understand their financial needs Assisting with mentoring and guiding junior team members to support their development Contributing to the overall quality of client deliverables and helping streamline internal processes Working closely with senior staff to contribute to the growth of the practice through proactive and diligent service delivery Suitable Candidate for the Accounts Semi-Senior vacancy: Proven experience in bookkeeping, accounts preparation, or similar roles within an accountancy practice Strong organisational skills with an eye for detail and accuracy Good communication skills and a proactive approach toward client service Demonstrates ambition to develop technical expertise and progress within the profession A team player who is adaptable and eager to learn Additional benefits and information for the role of Accounts Semi-Senior: Opportunities for ongoing professional development and training Flexible working options integrating office and home working Generous holiday entitlement and additional perks Clear path for career progression within the practice Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
About you You re organised, commercially aware and comfortable being the person who connects the client with the teams responsible for delivering the work. You enjoy managing several projects at once, solving problems before they become bigger issues and keeping people informed when deadlines or requirements change. This will suit someone who wants more ownership than a traditional account management role. You ll be close to the client, but you ll also be heavily involved in production planning, procurement, logistics and installation. Your experience You ll ideally have experience in project management, account management or operational delivery within one or more of the following: • Large format print or signage • Retail graphics or point of sale • Shopfitting or commercial fit out • Hospitality or food and beverage environments • Store openings, refurbishments or national rollouts • Creative production or installation services You ll need to be confident managing clients, coordinating different departments and making practical decisions in a fast moving environment. Experience forecasting stock requirements or translating future client demand into production and procurement plans would be particularly useful. What you ll be doing You ll support one of the business s largest national food and beverage clients, coordinating projects across a complex UK wide estate. Your responsibilities will include: • Building strong relationships with client stakeholders • Managing store openings, refurbishments, campaigns and reactive works • Coordinating design, procurement, production, logistics and installation teams • Managing several live projects with competing priorities • Keeping internal teams aligned around deadlines and client expectations • Identifying delivery risks and resolving issues quickly • Turning promotional plans, estate changes and future demand into stock forecasts • Supporting production planning and procurement decisions • Looking for ways to improve communication, delivery and commercial performance This is not a role where you ll simply receive briefs and pass them on. You ll be expected to understand the bigger picture, challenge where necessary and help the client and internal teams make better decisions. About the business You ll be joining an established creative production specialist that designs, manufactures and installs large format graphics, signage, branded environments and bespoke displays. Design, production, fabrication and installation are managed from the same Watford operation, giving the project team direct access to the people producing and delivering the work. The business works across retail, hospitality, leisure, events, film and television, delivering everything from nationwide campaigns to complex one off installations. This is a visible position supporting a major account, with the opportunity to influence how projects, stock and future client requirements are managed. Next steps Send over your CV or a brief introduction. You don t need experience in every area listed, but you should be comfortable managing clients, coordinating operational teams and taking ownership of complex projects.
Aug 19, 2026
Full time
About you You re organised, commercially aware and comfortable being the person who connects the client with the teams responsible for delivering the work. You enjoy managing several projects at once, solving problems before they become bigger issues and keeping people informed when deadlines or requirements change. This will suit someone who wants more ownership than a traditional account management role. You ll be close to the client, but you ll also be heavily involved in production planning, procurement, logistics and installation. Your experience You ll ideally have experience in project management, account management or operational delivery within one or more of the following: • Large format print or signage • Retail graphics or point of sale • Shopfitting or commercial fit out • Hospitality or food and beverage environments • Store openings, refurbishments or national rollouts • Creative production or installation services You ll need to be confident managing clients, coordinating different departments and making practical decisions in a fast moving environment. Experience forecasting stock requirements or translating future client demand into production and procurement plans would be particularly useful. What you ll be doing You ll support one of the business s largest national food and beverage clients, coordinating projects across a complex UK wide estate. Your responsibilities will include: • Building strong relationships with client stakeholders • Managing store openings, refurbishments, campaigns and reactive works • Coordinating design, procurement, production, logistics and installation teams • Managing several live projects with competing priorities • Keeping internal teams aligned around deadlines and client expectations • Identifying delivery risks and resolving issues quickly • Turning promotional plans, estate changes and future demand into stock forecasts • Supporting production planning and procurement decisions • Looking for ways to improve communication, delivery and commercial performance This is not a role where you ll simply receive briefs and pass them on. You ll be expected to understand the bigger picture, challenge where necessary and help the client and internal teams make better decisions. About the business You ll be joining an established creative production specialist that designs, manufactures and installs large format graphics, signage, branded environments and bespoke displays. Design, production, fabrication and installation are managed from the same Watford operation, giving the project team direct access to the people producing and delivering the work. The business works across retail, hospitality, leisure, events, film and television, delivering everything from nationwide campaigns to complex one off installations. This is a visible position supporting a major account, with the opportunity to influence how projects, stock and future client requirements are managed. Next steps Send over your CV or a brief introduction. You don t need experience in every area listed, but you should be comfortable managing clients, coordinating operational teams and taking ownership of complex projects.
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Aug 19, 2026
Full time
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
We are currently recruiting for an experienced Private Sector Building Safety Manager to join a leading reputable local authority on the private rented sector, responsible for ensuring the safety, compliance, and effective management of high-rise residential buildings (HRBs) and mid-rise residential buildings (MRRBs) . Building Safety Manager - High Rise Residential Buildings (Private Sector) Location: London / Hybrid (4 days per week office-based) Contract: Temporary Assignment Flexibility: x4 days on site Pay Rate: £38.87 PAYE / £50.00 Umbrella per hour - 360 a day/Umbrella DBS Requirement: Basic DBS Required The successful candidate will play a key role in delivering robust building safety standards, ensuring compliance with the Building Safety Act 2022 , fire safety legislation, and housing regulations. You will work collaboratively with internal teams, residents, contractors, consultants, and key external stakeholders to maintain a proactive approach to resident safety and regulatory compliance. This role requires a strong technical understanding of fire safety, building regulations, risk assessment, enforcement processes, and the Golden Thread of building safety information . Key Responsibilities: Undertake inspections of High-Rise Buildings (HRBs) and Mid-Rise Residential Buildings (MRRBs) , identifying building safety risks, hazards, and areas of non-compliance. Apply extensive knowledge of the Housing Act 2004 , including the use of the Housing Health and Safety Rating System (HHSRS) in relation to fire safety within residential buildings. Support compliance with the Building Safety Act 2022 , including understanding and application of: Remediation Orders Remediation Contribution Orders Accountable Person and Building Safety Manager responsibilities Maintain and support the delivery of the Golden Thread of Building Safety Information , ensuring accurate records, reporting, and information management. Review and assess fire safety documentation, including: Fire Risk Assessments (FRAs), Fire Risk Assessments of External Walls (FRAEWs), Fire Strategies, Intrusive survey reports, EWS1 forms and Fire safety certificates and maintenance records Evaluate external wall systems and associated risks, including: External Wall Systems (EWS), Cladding systems, Insulation materials, Cavity barriers, Fire stopping and compartmentation, Passive and active fire safety measures Assess and interpret technical reports, ensuring appropriate remedial actions are identified and progressed. Take a holistic approach to building safety, considering the complete building system and resident safety rather than individual defects in isolation. Work with internal and external stakeholders including: London Fire Brigade (LFB), Greater London Authority (GLA), Building Safety Regulator (BSR), Homes England, Local authorities and government bodies and Specialist consultants and contractors Provide professional advice and guidance on building safety compliance, risk management, and regulatory requirements. Support enforcement activity where required, ensuring risks are appropriately managed and mitigated. Essential Experience & Skills: Proven experience working within building safety, fire safety, housing compliance, or residential property regulation . Strong working knowledge of: Housing Act 2004 HHSRS (Housing Health and Safety Rating System) Building Safety Act 2022 Regulatory Reform (Fire Safety) Order 2005 Fire Safety Act 2021 Fire Safety (England) Regulations 2022 Experience inspecting HRBs and MRRBs , assessing hazards, identifying risks, and supporting enforcement action. Strong understanding of: Active fire safety systems,Passive fire protection, Compartmentation, Fire stopping, External wall systems Cladding and insulation risks Ability to critically review and challenge technical reports, including: FRAEW assessments, PAS 9980 assessments, EWS1 forms, Fire strategies, Intrusive inspection reports Experience working collaboratively with multiple stakeholders to achieve improved building and resident safety outcomes. Apply Now for the Private Rented Sector Buidling Safety Manager role.
Aug 19, 2026
Full time
We are currently recruiting for an experienced Private Sector Building Safety Manager to join a leading reputable local authority on the private rented sector, responsible for ensuring the safety, compliance, and effective management of high-rise residential buildings (HRBs) and mid-rise residential buildings (MRRBs) . Building Safety Manager - High Rise Residential Buildings (Private Sector) Location: London / Hybrid (4 days per week office-based) Contract: Temporary Assignment Flexibility: x4 days on site Pay Rate: £38.87 PAYE / £50.00 Umbrella per hour - 360 a day/Umbrella DBS Requirement: Basic DBS Required The successful candidate will play a key role in delivering robust building safety standards, ensuring compliance with the Building Safety Act 2022 , fire safety legislation, and housing regulations. You will work collaboratively with internal teams, residents, contractors, consultants, and key external stakeholders to maintain a proactive approach to resident safety and regulatory compliance. This role requires a strong technical understanding of fire safety, building regulations, risk assessment, enforcement processes, and the Golden Thread of building safety information . Key Responsibilities: Undertake inspections of High-Rise Buildings (HRBs) and Mid-Rise Residential Buildings (MRRBs) , identifying building safety risks, hazards, and areas of non-compliance. Apply extensive knowledge of the Housing Act 2004 , including the use of the Housing Health and Safety Rating System (HHSRS) in relation to fire safety within residential buildings. Support compliance with the Building Safety Act 2022 , including understanding and application of: Remediation Orders Remediation Contribution Orders Accountable Person and Building Safety Manager responsibilities Maintain and support the delivery of the Golden Thread of Building Safety Information , ensuring accurate records, reporting, and information management. Review and assess fire safety documentation, including: Fire Risk Assessments (FRAs), Fire Risk Assessments of External Walls (FRAEWs), Fire Strategies, Intrusive survey reports, EWS1 forms and Fire safety certificates and maintenance records Evaluate external wall systems and associated risks, including: External Wall Systems (EWS), Cladding systems, Insulation materials, Cavity barriers, Fire stopping and compartmentation, Passive and active fire safety measures Assess and interpret technical reports, ensuring appropriate remedial actions are identified and progressed. Take a holistic approach to building safety, considering the complete building system and resident safety rather than individual defects in isolation. Work with internal and external stakeholders including: London Fire Brigade (LFB), Greater London Authority (GLA), Building Safety Regulator (BSR), Homes England, Local authorities and government bodies and Specialist consultants and contractors Provide professional advice and guidance on building safety compliance, risk management, and regulatory requirements. Support enforcement activity where required, ensuring risks are appropriately managed and mitigated. Essential Experience & Skills: Proven experience working within building safety, fire safety, housing compliance, or residential property regulation . Strong working knowledge of: Housing Act 2004 HHSRS (Housing Health and Safety Rating System) Building Safety Act 2022 Regulatory Reform (Fire Safety) Order 2005 Fire Safety Act 2021 Fire Safety (England) Regulations 2022 Experience inspecting HRBs and MRRBs , assessing hazards, identifying risks, and supporting enforcement action. Strong understanding of: Active fire safety systems,Passive fire protection, Compartmentation, Fire stopping, External wall systems Cladding and insulation risks Ability to critically review and challenge technical reports, including: FRAEW assessments, PAS 9980 assessments, EWS1 forms, Fire strategies, Intrusive inspection reports Experience working collaboratively with multiple stakeholders to achieve improved building and resident safety outcomes. Apply Now for the Private Rented Sector Buidling Safety Manager role.
Fire & Security Key Account Manager - London - £50,000 I am currently representing a Fire & Security specialist company who carry out a variety of services from design, installation and maintenance to several clients across England. Due to sheer growth, they are seeking a Fire & Security Key Account Manager. Salary Package: £45,000 - £50,000 Company Car Commission Scheme - tbd At Interview 25 days' holidays healthcare Hybrid Duties: Managing and developing key accounts within large facilities management providers and similar national FM organisations. Building strong relationships with senior stakeholders, contract managers, procurement teams and site-based FM teams. Overseeing planned and reactive fire and security maintenance contracts, ensuring service levels and client expectations are consistently met. Identifying opportunities to increase revenue through contract renewals, remedial works, system upgrades, additional sites and project opportunities. Preparing and presenting account reviews, performance reports and commercial updates to clients and internal management teams. Supporting tender submissions, framework agreements and contract negotiations for national and multi-site clients. Coordinating with operations, engineering, service and compliance teams to ensure works are delivered safely, efficiently and in line with agreed KPIs. Handling escalations, service issues and commercial queries professionally to protect and strengthen client relationships. Requirements: Experience working in the Fire / Security field, or within a similar environment. Commercial Awareness when liaising with customers and the supply chain. Please Contact Georgie Thain
Aug 19, 2026
Full time
Fire & Security Key Account Manager - London - £50,000 I am currently representing a Fire & Security specialist company who carry out a variety of services from design, installation and maintenance to several clients across England. Due to sheer growth, they are seeking a Fire & Security Key Account Manager. Salary Package: £45,000 - £50,000 Company Car Commission Scheme - tbd At Interview 25 days' holidays healthcare Hybrid Duties: Managing and developing key accounts within large facilities management providers and similar national FM organisations. Building strong relationships with senior stakeholders, contract managers, procurement teams and site-based FM teams. Overseeing planned and reactive fire and security maintenance contracts, ensuring service levels and client expectations are consistently met. Identifying opportunities to increase revenue through contract renewals, remedial works, system upgrades, additional sites and project opportunities. Preparing and presenting account reviews, performance reports and commercial updates to clients and internal management teams. Supporting tender submissions, framework agreements and contract negotiations for national and multi-site clients. Coordinating with operations, engineering, service and compliance teams to ensure works are delivered safely, efficiently and in line with agreed KPIs. Handling escalations, service issues and commercial queries professionally to protect and strengthen client relationships. Requirements: Experience working in the Fire / Security field, or within a similar environment. Commercial Awareness when liaising with customers and the supply chain. Please Contact Georgie Thain
Commercial Partnerships Manager Location: Hybrid based in Thanet, with regular office attendance and team meetings in the Thanet office Hours: 9am to 5pm, Monday to Friday Contract: Permanent We are recruiting for a Commercial Partnerships Manager to join a small, collaborative events team supporting a portfolio of international conferences. This is a commercially focused role responsible for developing sponsorship and exhibitor opportunities, winning new business, building strong relationships and managing partnerships from initial approach through to event delivery. The role encompasses corporate partnerships, event partnerships, sponsorship and business development , making it well suited to an experienced Corporate Partnerships Manager, Events Partnerships Manager, Sponsorship Manager or Business Development Manager looking for a commercially focused events environment. Responsibilities Identify, develop and secure new sponsorship and exhibitor opportunities through research, networking and targeted outreach. Manage and develop strong, long-term relationships with existing sponsors and exhibitors. Act as the main point of contact, advising on sponsorship packages, benefits and return on investment. Manage and maintain the sponsorship and exhibitor pipeline, ensuring leads, contacts and interactions are accurately recorded on the CRM. Work with senior management to negotiate and agree sponsorship and exhibition packages. Coordinate sponsorship and exhibitor activity, ensuring agreed packages, benefits and deliverables are fulfilled. Work with internal teams to support sponsor communications, event websites, marketing materials and event apps. Provide regular updates on sponsorship progress, pipeline, conversion and revenue. Attend events as required to manage sponsor and exhibitor relationships and identify further commercial opportunities. Person Specification Proven experience in sponsorship sales, partnerships, business development or event account management. Ability to develop strong relationships and identify new commercial opportunities. Commercially aware, with excellent verbal and written communication skills. Experience using CRM systems and online event platforms. Highly organised with excellent attention to detail. Confident liaising with senior stakeholders and commercial partners. A personable, proactive and highly professional approach. Please note: Candidates should be based in Kent within a reasonable commuting distance to the Thanet area. Email:
Aug 19, 2026
Full time
Commercial Partnerships Manager Location: Hybrid based in Thanet, with regular office attendance and team meetings in the Thanet office Hours: 9am to 5pm, Monday to Friday Contract: Permanent We are recruiting for a Commercial Partnerships Manager to join a small, collaborative events team supporting a portfolio of international conferences. This is a commercially focused role responsible for developing sponsorship and exhibitor opportunities, winning new business, building strong relationships and managing partnerships from initial approach through to event delivery. The role encompasses corporate partnerships, event partnerships, sponsorship and business development , making it well suited to an experienced Corporate Partnerships Manager, Events Partnerships Manager, Sponsorship Manager or Business Development Manager looking for a commercially focused events environment. Responsibilities Identify, develop and secure new sponsorship and exhibitor opportunities through research, networking and targeted outreach. Manage and develop strong, long-term relationships with existing sponsors and exhibitors. Act as the main point of contact, advising on sponsorship packages, benefits and return on investment. Manage and maintain the sponsorship and exhibitor pipeline, ensuring leads, contacts and interactions are accurately recorded on the CRM. Work with senior management to negotiate and agree sponsorship and exhibition packages. Coordinate sponsorship and exhibitor activity, ensuring agreed packages, benefits and deliverables are fulfilled. Work with internal teams to support sponsor communications, event websites, marketing materials and event apps. Provide regular updates on sponsorship progress, pipeline, conversion and revenue. Attend events as required to manage sponsor and exhibitor relationships and identify further commercial opportunities. Person Specification Proven experience in sponsorship sales, partnerships, business development or event account management. Ability to develop strong relationships and identify new commercial opportunities. Commercially aware, with excellent verbal and written communication skills. Experience using CRM systems and online event platforms. Highly organised with excellent attention to detail. Confident liaising with senior stakeholders and commercial partners. A personable, proactive and highly professional approach. Please note: Candidates should be based in Kent within a reasonable commuting distance to the Thanet area. Email:
AAT Accounts Technician. Axminster. 30,000- 34,000. My client is an Accountancy Practice and Real Living Wage Employer, with over 290 team members based across Devon and Somerset. We're looking for an AAT Accounts Technician to join our Axminster office on a permanent basis. AAT qualified or QBE, would suit an experienced bookkeeper, my client might consider ACA/ACCA PQ which would have wiggle room on the salary depending on how far candidates are into their studies. Work is mainly VAT returns, bookkeeping, simple accounts This is a great opportunity to develop your career within a friendly and supportive team, working with a wide variety of clients and gaining experience across all aspects of general practice. My client know our people are our greatest strength. When you join us, you'll be part of a welcoming, down-to-earth team where your contribution really matters. You'll enjoy: A friendly and supportive working environment. Varied and meaningful work that helps you develop your skills. A genuine focus on wellbeing and work/life balance. The opportunity to grow your career within an established and respected firm. Main Duties: In this role, you'll enjoy a varied workload and play an important part in supporting our clients and wider team. Your responsibilities will include: Preparing and completing quarterly VAT returns. Preparing financial statements for limited companies, partnerships, and sole traders. Providing bookkeeping services across a range of clients. Preparing personal and corporate tax computations and returns. Filing documents with Companies House and HMRC on behalf of clients. Ensuring accounting records are accurate, well maintained, and up to date. Providing general administrative support to Partners, Managers, and the office when needed. Supporting the Partners with client communications. Undertaking assignments both in the office and occasionally at client premises. Working in line with internal policies, ethical standards, and regulatory requirements. This list summarises the main duties of the role but is not exhaustive - you may be asked to support with additional tasks and projects at a similar level as required. Attributes, Skills, Experience and Qualifications: We're looking for someone who is organised, proactive, and enjoys working in a team environment. Ideally, you'll have: AAT qualification or qualified by experience. Experience in an accountancy practice environment is essential. Strong analytical, numerical, and problem-solving skills. A positive, friendly, and approachable manner. Confidence in communicating with clients and colleagues. Resilience, flexibility, and the ability to manage multiple tasks. An organised and conscientious approach, with excellent attention to detail. Initiative and the ability to prioritise your workload to meet deadlines. A professional and team-oriented mindset. Good working knowledge of Word, Excel, Xero and QuickBooks. Experience of delivering great customer service in an office environment. Excellent written and verbal communication skills. The ability to learn new systems and IT tools quickly. Terms / Benefits: Ideally 36.25 hours / 5 days per week however part time hours / days can also be considered. Hybrid and flexible working arrangements can be considered. Annual salary review. 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service. Opportunity to carry over 1 week's holiday into the following year. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing clients and staff commission schemes. Pension 3% rising to 4% (but matched up to 6%) after 4 years' service. Enhanced Maternity and Paternity pay after one years' service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 19, 2026
Full time
AAT Accounts Technician. Axminster. 30,000- 34,000. My client is an Accountancy Practice and Real Living Wage Employer, with over 290 team members based across Devon and Somerset. We're looking for an AAT Accounts Technician to join our Axminster office on a permanent basis. AAT qualified or QBE, would suit an experienced bookkeeper, my client might consider ACA/ACCA PQ which would have wiggle room on the salary depending on how far candidates are into their studies. Work is mainly VAT returns, bookkeeping, simple accounts This is a great opportunity to develop your career within a friendly and supportive team, working with a wide variety of clients and gaining experience across all aspects of general practice. My client know our people are our greatest strength. When you join us, you'll be part of a welcoming, down-to-earth team where your contribution really matters. You'll enjoy: A friendly and supportive working environment. Varied and meaningful work that helps you develop your skills. A genuine focus on wellbeing and work/life balance. The opportunity to grow your career within an established and respected firm. Main Duties: In this role, you'll enjoy a varied workload and play an important part in supporting our clients and wider team. Your responsibilities will include: Preparing and completing quarterly VAT returns. Preparing financial statements for limited companies, partnerships, and sole traders. Providing bookkeeping services across a range of clients. Preparing personal and corporate tax computations and returns. Filing documents with Companies House and HMRC on behalf of clients. Ensuring accounting records are accurate, well maintained, and up to date. Providing general administrative support to Partners, Managers, and the office when needed. Supporting the Partners with client communications. Undertaking assignments both in the office and occasionally at client premises. Working in line with internal policies, ethical standards, and regulatory requirements. This list summarises the main duties of the role but is not exhaustive - you may be asked to support with additional tasks and projects at a similar level as required. Attributes, Skills, Experience and Qualifications: We're looking for someone who is organised, proactive, and enjoys working in a team environment. Ideally, you'll have: AAT qualification or qualified by experience. Experience in an accountancy practice environment is essential. Strong analytical, numerical, and problem-solving skills. A positive, friendly, and approachable manner. Confidence in communicating with clients and colleagues. Resilience, flexibility, and the ability to manage multiple tasks. An organised and conscientious approach, with excellent attention to detail. Initiative and the ability to prioritise your workload to meet deadlines. A professional and team-oriented mindset. Good working knowledge of Word, Excel, Xero and QuickBooks. Experience of delivering great customer service in an office environment. Excellent written and verbal communication skills. The ability to learn new systems and IT tools quickly. Terms / Benefits: Ideally 36.25 hours / 5 days per week however part time hours / days can also be considered. Hybrid and flexible working arrangements can be considered. Annual salary review. 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service. Opportunity to carry over 1 week's holiday into the following year. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing clients and staff commission schemes. Pension 3% rising to 4% (but matched up to 6%) after 4 years' service. Enhanced Maternity and Paternity pay after one years' service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Bennett and Game Recruitment LTD
Wigginton, Staffordshire
Job Title: Practice Manager/Assistant Manager Location: Tamworth Package: Paying up to 65k, flexible hours (full time or part time), 28 days holiday, holiday & pension, and more Working Hours: Full time or Part Time. Standard hours are Monday-Friday 9am-5pm An exciting opportunity has arisen for a Practice Manager to join a reputable, growing Accountancy Practice, in Tamworth. This practice has established an excellent reputation across the West Midlands, and pride themselves on the tailored services and relationships that they have established with clients. With some exciting future growth plans, this is a great time to join! You will be working closely alongside the practices director playing a crucial role within the practice. This includes ensuring smooth day-to-day operations, supervise a dedicated team, help retain clients by providing an excellent service, and assisting in business growth and development. Practice Manager Job Responsibilities Manage the day-to-day operations of the practice, ensuring smooth workflows and timely client delivery Act as the Director's right-hand support across operational, strategic, and client matters Oversee staff coordination, performance, and team development Maintain strong client relationships and deliver exceptional client service Monitor deadlines, compliance requirements, and practice procedures Improve internal systems, processes, and overall practice efficiency Support billing, fee collection, and profitability tracking Take ownership of projects and help drive the continued growth of the practice Practice Manager Job Requirements ACCA or ACA qualifications are advantageous, but QBE can also be considered Minimum of 10 years experience within Accountancy Practice Experience operating at Management level within practice. Providing hands on support to a team of staff, and managing a portfolio of clients Able to commute to Tamworth Excellent communication, organisational, and interpersonal skills Should have a hard-working and approachable attitude, someone who is confident managing client relationships, and has a proactive approach Practice Manager Salary & Benefits Salary dependant on experience. Ranging from (phone number removed) Full time or part time hours. Long term sub contractors can also be considered 28 days holiday, including bank holidays, plus 3 days Christmas Shutdown Standard workplace pension and sick pay On-site parking Excellent workplace culture, in modernised office Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 19, 2026
Full time
Job Title: Practice Manager/Assistant Manager Location: Tamworth Package: Paying up to 65k, flexible hours (full time or part time), 28 days holiday, holiday & pension, and more Working Hours: Full time or Part Time. Standard hours are Monday-Friday 9am-5pm An exciting opportunity has arisen for a Practice Manager to join a reputable, growing Accountancy Practice, in Tamworth. This practice has established an excellent reputation across the West Midlands, and pride themselves on the tailored services and relationships that they have established with clients. With some exciting future growth plans, this is a great time to join! You will be working closely alongside the practices director playing a crucial role within the practice. This includes ensuring smooth day-to-day operations, supervise a dedicated team, help retain clients by providing an excellent service, and assisting in business growth and development. Practice Manager Job Responsibilities Manage the day-to-day operations of the practice, ensuring smooth workflows and timely client delivery Act as the Director's right-hand support across operational, strategic, and client matters Oversee staff coordination, performance, and team development Maintain strong client relationships and deliver exceptional client service Monitor deadlines, compliance requirements, and practice procedures Improve internal systems, processes, and overall practice efficiency Support billing, fee collection, and profitability tracking Take ownership of projects and help drive the continued growth of the practice Practice Manager Job Requirements ACCA or ACA qualifications are advantageous, but QBE can also be considered Minimum of 10 years experience within Accountancy Practice Experience operating at Management level within practice. Providing hands on support to a team of staff, and managing a portfolio of clients Able to commute to Tamworth Excellent communication, organisational, and interpersonal skills Should have a hard-working and approachable attitude, someone who is confident managing client relationships, and has a proactive approach Practice Manager Salary & Benefits Salary dependant on experience. Ranging from (phone number removed) Full time or part time hours. Long term sub contractors can also be considered 28 days holiday, including bank holidays, plus 3 days Christmas Shutdown Standard workplace pension and sick pay On-site parking Excellent workplace culture, in modernised office Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services, based in Bicester. You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. Your work ethic and willingness to learn is more important to us than experience so if you have great communications skills, are IT literate and enjoy a fast-paced working environment, feel free to apply. What you receive for joining us: We re offering a competitive salary, depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Are you an organised, self-driven individual, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure? Are you personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism? Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Experience in labour resourcing would be ideal Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Aug 19, 2026
Full time
We re hiring a Business Support & Planning Coordinator to join our team at Zeta Compliance Services, based in Bicester. You will be responsible for the effective planning, booking, and coordination of daily workloads for a team of technicians operating across multiple UK locations. Your role will ensure that resources are scheduled efficiently to support high-quality service delivery, meet commercial objectives, and satisfy operational requirements. Proactive scheduling of all client visits will be a key part of your role, requiring a forward-thinking, organised approach to ensure timely service delivery. This is a role that demands initiative, attention to detail, and the ability to thrive in a fast-paced, service-driven environment. Your work ethic and willingness to learn is more important to us than experience so if you have great communications skills, are IT literate and enjoy a fast-paced working environment, feel free to apply. What you receive for joining us: We re offering a competitive salary, depending on experience, along with a strong package designed to support you both in and out of work. You ll have access to private healthcare, an employee assistance programme including a 24/7 mental health helpline, to support your wellbeing. You ll work 37.75hrs per week (Mon-Thur 8.45am-5.00pm, Fri 8.45am-4.00pm) and benefit from annual leave that increases by 2 days every two years of service, plus bank holidays. Here s a look at some of the things you ll be doing: Plan, coordinate, and manage the daily workload of technicians across the UK, ensuring efficient allocation of internal and external resources based on location, skill set, and job requirements. Maintain accurate scheduling via the Labour Management System, proactively booking client visits in line with contractual deadlines and SLAs through both email and telephone communication Collaborate closely with Commercial, Operations, and senior leadership including the Head of Internal Operations and Head of Infield Service Delivery to ensure field activity aligns with divisional goals and business priorities. Regularly communicate to meet client expectations and escalate service or client issues promptly and appropriately Proactively manage client portals, review changes, and notify account managers as needed. Identify and resolve scheduling conflicts or capacity gaps to prevent service disruption. Provide responsive telephone and email support to field-based staff to ensure continuity of service Champion continuous business improvement, uphold company values as an internal and external ambassador, and comply with Health & Safety policies and safe working practices reporting incidents or near misses in line with procedures and maintaining responsibility for safety within the work environment Can you show experience in some of these areas: Are you an organised, self-driven individual, and equipped with strong work ethic and time management skills, with the ability to work independently or as part of a team and perform well under pressure? Are you personable and communicative, with a clear understanding of when to escalate or communicate concerns appropriately, always maintaining professionalism? Demonstrates a strong sense of confidentiality and shows flexibility in working hours to meet both customer and business needs Experience in labour resourcing would be ideal Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Zeta Compliance Services is proud to be part of Complii, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Role: Head of Retention Location: Altrincham (hybrid working 3 days office/2 days home) Salary: Up to 70,000 + bonus + benefits Hours: 37.5 hours per week This is a new and exciting role as my client's team is growing for a Head of Retention. To drive a strong commercial culture where customer conversation is treated as an opportunity to retain, renew or protect value. You will take ownership of the retention function. Looking after customer retention performance, renewal growth and churn reduction. Reporting directly to the Customer Value Director. Are you a commercial thinker with experience leading a telesales or contact centre team? Do you have a clear understanding of subscription management and customer lifecycle? Can you drive performance and motivation of your team? The role is responsible for translating customer value, lifecycle and churn strategy into day-to-day operational execution, ensuring the Retention Telesales team is commercially focused, data-led, highly motivated and performance-driven. Are you hands-on with experience working fast paced and able to turn insight into targeted activity that improves save rates, renewal performance, customer value and base growth. This is more than a contact centre management role. Responsibilities of the Head of Retention: Own day-to-day delivery of retention, renewal and save performance across the Retention team. Set clear targets for save rate, renewal volume, answer rate, conversion, outbound productivity, deal quality and customer value protection. Work closely with the Customer Value Director to translate retention and CVM strategy into clear operational plans. Monitor performance against targets and drive action where results are behind expectation. Lead, support and develop Retention Team Managers and Senior Advisors. Identify capability gaps and implement team coaching plans to improve save rate, negotiation quality and renewal conversion. Build a motivated, resilient and sales-focused team culture. Set clear standards around professionalism, customer handling, negotiation, objection handling and follow-up ownership. Use data and behavioural insight to identify churn risks within the customer base Work with analytics, CX, finance, marketing and operational teams to understand the drivers of churn, suspension, cancellation and non-renewal. Use performance data to understand what is working, what is not, and where action is needed. Experience Required for this Head of Retention role: Experience leading telesales, retention or outbound contact centre teams. Proven ability to manage sales or retention performance through targets, coaching and structured performance management. Strong commercial awareness and understanding of customer value, churn, renewals and base growth. Data-led and analytically confident, with the ability to interpret performance data and turn insight into action. Experience setting goals, managing KPIs and improving conversion performance. Strong people leadership skills, including coaching, motivation, accountability and manager development. Comfortable working hands-on in a growing or changing business. Strong understanding of customer conversations, objection handling, negotiation and save activity. Ability to work cross-functionally with insight, marketing, finance, customer service and operations. Confident communicating with senior stakeholders and presenting clear recommendations. Please follow the link to apply for this Head of Retention role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 19, 2026
Full time
Role: Head of Retention Location: Altrincham (hybrid working 3 days office/2 days home) Salary: Up to 70,000 + bonus + benefits Hours: 37.5 hours per week This is a new and exciting role as my client's team is growing for a Head of Retention. To drive a strong commercial culture where customer conversation is treated as an opportunity to retain, renew or protect value. You will take ownership of the retention function. Looking after customer retention performance, renewal growth and churn reduction. Reporting directly to the Customer Value Director. Are you a commercial thinker with experience leading a telesales or contact centre team? Do you have a clear understanding of subscription management and customer lifecycle? Can you drive performance and motivation of your team? The role is responsible for translating customer value, lifecycle and churn strategy into day-to-day operational execution, ensuring the Retention Telesales team is commercially focused, data-led, highly motivated and performance-driven. Are you hands-on with experience working fast paced and able to turn insight into targeted activity that improves save rates, renewal performance, customer value and base growth. This is more than a contact centre management role. Responsibilities of the Head of Retention: Own day-to-day delivery of retention, renewal and save performance across the Retention team. Set clear targets for save rate, renewal volume, answer rate, conversion, outbound productivity, deal quality and customer value protection. Work closely with the Customer Value Director to translate retention and CVM strategy into clear operational plans. Monitor performance against targets and drive action where results are behind expectation. Lead, support and develop Retention Team Managers and Senior Advisors. Identify capability gaps and implement team coaching plans to improve save rate, negotiation quality and renewal conversion. Build a motivated, resilient and sales-focused team culture. Set clear standards around professionalism, customer handling, negotiation, objection handling and follow-up ownership. Use data and behavioural insight to identify churn risks within the customer base Work with analytics, CX, finance, marketing and operational teams to understand the drivers of churn, suspension, cancellation and non-renewal. Use performance data to understand what is working, what is not, and where action is needed. Experience Required for this Head of Retention role: Experience leading telesales, retention or outbound contact centre teams. Proven ability to manage sales or retention performance through targets, coaching and structured performance management. Strong commercial awareness and understanding of customer value, churn, renewals and base growth. Data-led and analytically confident, with the ability to interpret performance data and turn insight into action. Experience setting goals, managing KPIs and improving conversion performance. Strong people leadership skills, including coaching, motivation, accountability and manager development. Comfortable working hands-on in a growing or changing business. Strong understanding of customer conversations, objection handling, negotiation and save activity. Ability to work cross-functionally with insight, marketing, finance, customer service and operations. Confident communicating with senior stakeholders and presenting clear recommendations. Please follow the link to apply for this Head of Retention role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Coordinator / Account Manager £29,000 Chepstow Full-Time Permanent Are you someone who genuinely enjoys speaking to customers, building relationships and making things happen? Do you want a role where you're more than just answering the phone and responding to emails? Autograph Recruitment are working with a successful, growing business in Chepstow that is looking for a Customer Coordinator to join their team. With an impressive UK and international customer base, this is a business that is continuing to grow and they want someone who can grow with them. What will you be doing? You'll become a key point of contact for a portfolio of customers, making sure they receive a brilliant experience while looking for ways to strengthen and develop those relationships. Your day-to-day will include: Managing and developing relationships with new and existing customers Handling customer enquiries via phone and email Understanding customer requirements and finding the right solutions Following up on enquiries and opportunities Identifying opportunities to develop existing accounts Working closely with internal teams to make sure everything runs smoothly Keeping customer information and records accurate and up to date Supporting wider sales, account management and business development activity What kind of person are they looking for? You don't need to tick every box, but you'll need to be confident, personable and commercially minded. We're looking for someone who: Has experience in customer service, account management, sales or a similar relationship-focused role Enjoys speaking to people and building genuine relationships Has a confident and professional telephone manner Is organised and able to manage multiple priorities Takes ownership rather than waiting to be told what to do Has excellent attention to detail Is naturally curious and enjoys understanding what customers need Wants to develop their career and take on more responsibility Why consider it? This isn't a traditional customer service role where you're simply working through a queue of enquiries. You'll have the opportunity to own customer relationships, develop accounts and become an important part of a growing business, with the potential to progress your career further across account management and business development. Next Steps If you're ready for a role where you can build relationships, make an impact and develop your career, we'd love to hear from you. Contact Holly on (phone number removed)
Aug 19, 2026
Full time
Customer Coordinator / Account Manager £29,000 Chepstow Full-Time Permanent Are you someone who genuinely enjoys speaking to customers, building relationships and making things happen? Do you want a role where you're more than just answering the phone and responding to emails? Autograph Recruitment are working with a successful, growing business in Chepstow that is looking for a Customer Coordinator to join their team. With an impressive UK and international customer base, this is a business that is continuing to grow and they want someone who can grow with them. What will you be doing? You'll become a key point of contact for a portfolio of customers, making sure they receive a brilliant experience while looking for ways to strengthen and develop those relationships. Your day-to-day will include: Managing and developing relationships with new and existing customers Handling customer enquiries via phone and email Understanding customer requirements and finding the right solutions Following up on enquiries and opportunities Identifying opportunities to develop existing accounts Working closely with internal teams to make sure everything runs smoothly Keeping customer information and records accurate and up to date Supporting wider sales, account management and business development activity What kind of person are they looking for? You don't need to tick every box, but you'll need to be confident, personable and commercially minded. We're looking for someone who: Has experience in customer service, account management, sales or a similar relationship-focused role Enjoys speaking to people and building genuine relationships Has a confident and professional telephone manner Is organised and able to manage multiple priorities Takes ownership rather than waiting to be told what to do Has excellent attention to detail Is naturally curious and enjoys understanding what customers need Wants to develop their career and take on more responsibility Why consider it? This isn't a traditional customer service role where you're simply working through a queue of enquiries. You'll have the opportunity to own customer relationships, develop accounts and become an important part of a growing business, with the potential to progress your career further across account management and business development. Next Steps If you're ready for a role where you can build relationships, make an impact and develop your career, we'd love to hear from you. Contact Holly on (phone number removed)
Axon Moore is delighted to be exclusively partnering with an innovative, ambitious, and fast-growing business to recruit a Finance Manager. This is an exceptional opportunity for a commercially minded finance professional with an entrepreneurial outlook, a proactive, hands-on approach, and strong attention to detail. With plans to triple in size over the next four years through both organic growth and strategic acquisitions, there has never been a more exciting time to join the business. Working closely with an experienced and highly regarded Finance Director, you will benefit from excellent mentorship while also gaining direct exposure to the CEO/Founder and senior leadership team. This role offers genuine influence within the business and the opportunity to play a key part in its continued growth and success. Key Responsibilities include: Oversee and strengthen internal controls, financial governance, and core finance processes. Prepare and manage cash flow forecasts, liquidity planning, and balance sheet reconciliations. Lead cash flow forecasting, monitoring, and treasury management across the business. Maintain and enhance financial controls relating to cash movements, payments, and transactions. Support the production of annual budgets, forecasts, and financial planning activities. Lead, develop, and mentor a small finance team. Be the finance point of contact for external stakeholders including banks, payment providers ect Oversee trust accounts, ensuring accuracy, compliance, and appropriate governance. Drive continuous improvement initiatives across financial systems, processes, and operational efficiencies. Support year-end reporting, audit activities, and regulatory compliance requirements. Partner closely with the Finance Director on strategic projects as the business continues to expand through both organic growth and acquisitions. The successful candidate will have previous experience in a senior finance position and be confident taking ownership of core financial responsibilities within a growing organisation. Experience of implementing and improving financial processes, controls, and systems will be highly advantageous, as will the ability to support the business through its next phase of expansion. Our local Lancashire Axon Moore team recruit all accounting and finance roles from CFO to transactional finance on both a temporary and permanent basis. For more information about this role or our wider team, please contact Kat Goulding on (url removed) or on (phone number removed). INDFIN
Aug 19, 2026
Full time
Axon Moore is delighted to be exclusively partnering with an innovative, ambitious, and fast-growing business to recruit a Finance Manager. This is an exceptional opportunity for a commercially minded finance professional with an entrepreneurial outlook, a proactive, hands-on approach, and strong attention to detail. With plans to triple in size over the next four years through both organic growth and strategic acquisitions, there has never been a more exciting time to join the business. Working closely with an experienced and highly regarded Finance Director, you will benefit from excellent mentorship while also gaining direct exposure to the CEO/Founder and senior leadership team. This role offers genuine influence within the business and the opportunity to play a key part in its continued growth and success. Key Responsibilities include: Oversee and strengthen internal controls, financial governance, and core finance processes. Prepare and manage cash flow forecasts, liquidity planning, and balance sheet reconciliations. Lead cash flow forecasting, monitoring, and treasury management across the business. Maintain and enhance financial controls relating to cash movements, payments, and transactions. Support the production of annual budgets, forecasts, and financial planning activities. Lead, develop, and mentor a small finance team. Be the finance point of contact for external stakeholders including banks, payment providers ect Oversee trust accounts, ensuring accuracy, compliance, and appropriate governance. Drive continuous improvement initiatives across financial systems, processes, and operational efficiencies. Support year-end reporting, audit activities, and regulatory compliance requirements. Partner closely with the Finance Director on strategic projects as the business continues to expand through both organic growth and acquisitions. The successful candidate will have previous experience in a senior finance position and be confident taking ownership of core financial responsibilities within a growing organisation. Experience of implementing and improving financial processes, controls, and systems will be highly advantageous, as will the ability to support the business through its next phase of expansion. Our local Lancashire Axon Moore team recruit all accounting and finance roles from CFO to transactional finance on both a temporary and permanent basis. For more information about this role or our wider team, please contact Kat Goulding on (url removed) or on (phone number removed). INDFIN
Insurance Account Manager / Client Manager Salary: £30,000 - £45,000 ( Dependant on Experience) Location: Fleet Job Summary To manage a portfolio of high-net-worth clients, providing exceptional customer service. The role is responsible for ensuring clients' insurance requirements are met, managing day-to-day enquiries, maintaining strong client relationships, and supporting the wider team in delivering a professional broking service. Key Responsibilities Manage and maintain a portfolio of high-net-worth insurance clients. Maintain accurate client records and ensure all information is updated within internal systems. Process new business accounts, ensuring policies are accurately placed and documentation is issued within agreed timescales. Manage client renewals, including reviewing cover, remarketing policies where required, and issuing renewal documentation in line with FCA requirements. Handle client queries, policy amendments, and mid-term adjustments relating to cover changes. Work collaboratively with Client Managers and colleagues to deliver excellent client service and support account management activities. Assist with preparation of client reports and supporting documentation. Identify opportunities to enhance client relationships through appropriate cross-selling and up-selling of products and services. Contribute towards team revenue objectives through strong client retention and new business support. Requirements Previous experience within insurance, account management, client services, or a similar customer-focused role. Knowledge or understanding of household insurance products. Strong communication and relationship-building skills. Excellent organisational skills with the ability to manage multiple priorities. High level of accuracy and attention to detail. Ability to work independently, take ownership, and contribute positively as part of a team. Professional, proactive, and customer-focused approach. Commitment to delivering excellent client outcomes and maintaining regulatory standards. Desirable Cert CII qualification or willingness to work towards completion. Experience working with high-net-worth clients or within a professional services environment. Experience using insurance systems, CRM platforms, or client databases. Understanding of FCA regulations and insurance compliance requirements. Benefits Competitive salary based on experience. Opportunities for professional development and ongoing training. Support towards insurance qualifications and CPD. Collaborative and supportive working environment. Company benefits package. Opportunity to build strong relationships with valued clients and work within a specialist insurance team.
Aug 19, 2026
Full time
Insurance Account Manager / Client Manager Salary: £30,000 - £45,000 ( Dependant on Experience) Location: Fleet Job Summary To manage a portfolio of high-net-worth clients, providing exceptional customer service. The role is responsible for ensuring clients' insurance requirements are met, managing day-to-day enquiries, maintaining strong client relationships, and supporting the wider team in delivering a professional broking service. Key Responsibilities Manage and maintain a portfolio of high-net-worth insurance clients. Maintain accurate client records and ensure all information is updated within internal systems. Process new business accounts, ensuring policies are accurately placed and documentation is issued within agreed timescales. Manage client renewals, including reviewing cover, remarketing policies where required, and issuing renewal documentation in line with FCA requirements. Handle client queries, policy amendments, and mid-term adjustments relating to cover changes. Work collaboratively with Client Managers and colleagues to deliver excellent client service and support account management activities. Assist with preparation of client reports and supporting documentation. Identify opportunities to enhance client relationships through appropriate cross-selling and up-selling of products and services. Contribute towards team revenue objectives through strong client retention and new business support. Requirements Previous experience within insurance, account management, client services, or a similar customer-focused role. Knowledge or understanding of household insurance products. Strong communication and relationship-building skills. Excellent organisational skills with the ability to manage multiple priorities. High level of accuracy and attention to detail. Ability to work independently, take ownership, and contribute positively as part of a team. Professional, proactive, and customer-focused approach. Commitment to delivering excellent client outcomes and maintaining regulatory standards. Desirable Cert CII qualification or willingness to work towards completion. Experience working with high-net-worth clients or within a professional services environment. Experience using insurance systems, CRM platforms, or client databases. Understanding of FCA regulations and insurance compliance requirements. Benefits Competitive salary based on experience. Opportunities for professional development and ongoing training. Support towards insurance qualifications and CPD. Collaborative and supportive working environment. Company benefits package. Opportunity to build strong relationships with valued clients and work within a specialist insurance team.
Business Development Executive Location: Leeds (Office Based) Salary: 30,000- 40,000 + Performance Bonus + Benefits Our client is a leading provider of occupational health, occupational hygiene, and compliance services, helping organisations create safer, healthier workplaces across the UK. As they continue to grow, we're looking for a driven and commercially minded Business Development Executive to join their Leeds-based team. This is an excellent opportunity for someone who enjoys building relationships, identifying new opportunities, and making a tangible impact within a growing business operating in the occupational health and hygiene sector. The Role As a Business Development Executive, you will play a key role in driving new business across our portfolio of occupational health and occupational hygiene services. You'll identify prospective clients, develop strong relationships with decision-makers, and work closely with our technical teams to deliver tailored solutions that meet customer needs. You'll be responsible for generating new opportunities while nurturing long-term partnerships across industries including manufacturing, construction, engineering, logistics, utilities, and the public sector. Key Responsibilities Identify and develop new business opportunities across the UK. Generate leads through proactive outbound activity, networking, referrals, and market research. Build and maintain relationships with key decision-makers including Health & Safety Managers, Operations Directors, and Procurement teams. Manage the full sales process from initial contact through to proposal and contract award. Collaborate with internal occupational health and occupational hygiene specialists to develop bespoke client solutions. Prepare quotations, proposals, and presentations. Maintain an active sales pipeline using CRM software. Meet and exceed agreed sales targets and KPIs. Represent the company at industry events, exhibitions, and networking opportunities. Stay informed on industry trends, legislation, and market developments affecting workplace health and compliance. About You We're looking for someone who is ambitious, self-motivated, and passionate about developing business in a consultative environment. You'll ideally have: Experience in business development, sales, or account management within a B2B environment. Experience selling occupational health, occupational hygiene, health & safety, compliance, environmental, or technical services is highly desirable. A proven track record of winning new business and achieving sales targets. Excellent communication, negotiation, and relationship-building skills. Strong commercial awareness and the ability to identify customer needs. Confidence engaging with stakeholders at all levels. Good organisational and time management skills. A proactive, resilient, and results-focused approach. Full UK driving licence (desirable). What We Offer Salary of 30,000- 40,000 depending on experience. Performance-related bonus/commission. Career progression within a growing national business. Ongoing training and professional development. Supportive and collaborative working environment. Pension scheme. Holiday allowance plus bank holidays. Employee wellbeing initiatives. Why Join? Our client is committed to helping businesses protect their people through expert occupational health and occupational hygiene services. Our growth is driven by quality, innovation, and long-term client relationships. You'll be joining a business where your ideas are valued, your success is recognised, and your career can develop alongside ours. Interested? To discuss this opportunity in confidence or to apply, please contact Amir Gharaati at Penguin Recruitment with a copy of your CV. Penguin Recruitment is acting as a Recruitment Agency in respect of this vacancy.
Aug 19, 2026
Full time
Business Development Executive Location: Leeds (Office Based) Salary: 30,000- 40,000 + Performance Bonus + Benefits Our client is a leading provider of occupational health, occupational hygiene, and compliance services, helping organisations create safer, healthier workplaces across the UK. As they continue to grow, we're looking for a driven and commercially minded Business Development Executive to join their Leeds-based team. This is an excellent opportunity for someone who enjoys building relationships, identifying new opportunities, and making a tangible impact within a growing business operating in the occupational health and hygiene sector. The Role As a Business Development Executive, you will play a key role in driving new business across our portfolio of occupational health and occupational hygiene services. You'll identify prospective clients, develop strong relationships with decision-makers, and work closely with our technical teams to deliver tailored solutions that meet customer needs. You'll be responsible for generating new opportunities while nurturing long-term partnerships across industries including manufacturing, construction, engineering, logistics, utilities, and the public sector. Key Responsibilities Identify and develop new business opportunities across the UK. Generate leads through proactive outbound activity, networking, referrals, and market research. Build and maintain relationships with key decision-makers including Health & Safety Managers, Operations Directors, and Procurement teams. Manage the full sales process from initial contact through to proposal and contract award. Collaborate with internal occupational health and occupational hygiene specialists to develop bespoke client solutions. Prepare quotations, proposals, and presentations. Maintain an active sales pipeline using CRM software. Meet and exceed agreed sales targets and KPIs. Represent the company at industry events, exhibitions, and networking opportunities. Stay informed on industry trends, legislation, and market developments affecting workplace health and compliance. About You We're looking for someone who is ambitious, self-motivated, and passionate about developing business in a consultative environment. You'll ideally have: Experience in business development, sales, or account management within a B2B environment. Experience selling occupational health, occupational hygiene, health & safety, compliance, environmental, or technical services is highly desirable. A proven track record of winning new business and achieving sales targets. Excellent communication, negotiation, and relationship-building skills. Strong commercial awareness and the ability to identify customer needs. Confidence engaging with stakeholders at all levels. Good organisational and time management skills. A proactive, resilient, and results-focused approach. Full UK driving licence (desirable). What We Offer Salary of 30,000- 40,000 depending on experience. Performance-related bonus/commission. Career progression within a growing national business. Ongoing training and professional development. Supportive and collaborative working environment. Pension scheme. Holiday allowance plus bank holidays. Employee wellbeing initiatives. Why Join? Our client is committed to helping businesses protect their people through expert occupational health and occupational hygiene services. Our growth is driven by quality, innovation, and long-term client relationships. You'll be joining a business where your ideas are valued, your success is recognised, and your career can develop alongside ours. Interested? To discuss this opportunity in confidence or to apply, please contact Amir Gharaati at Penguin Recruitment with a copy of your CV. Penguin Recruitment is acting as a Recruitment Agency in respect of this vacancy.
Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with reporting, documentation, and general office administration Build strong relationships with clients and internal stakeholders About You Previous experience in an administrative or customer service role Strong organisational skills with excellent attention to detail Confident communicator with a professional telephone manner Ability to manage multiple tasks and prioritise effectively Proactive and team-oriented approach Good working knowledge of Microsoft Office (Word, Excel, Outlook) What's on Offer Competitive salary of 25,000 Annual bonus of 4,000- 5,000 Monday to Friday working hours (no weekends) Central Liverpool location with excellent transport links Supportive team environment and opportunities for development Apply Now If you're looking for a varied role where you can develop your skills in both administration and customer service, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 19, 2026
Full time
Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with reporting, documentation, and general office administration Build strong relationships with clients and internal stakeholders About You Previous experience in an administrative or customer service role Strong organisational skills with excellent attention to detail Confident communicator with a professional telephone manner Ability to manage multiple tasks and prioritise effectively Proactive and team-oriented approach Good working knowledge of Microsoft Office (Word, Excel, Outlook) What's on Offer Competitive salary of 25,000 Annual bonus of 4,000- 5,000 Monday to Friday working hours (no weekends) Central Liverpool location with excellent transport links Supportive team environment and opportunities for development Apply Now If you're looking for a varied role where you can develop your skills in both administration and customer service, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Your new role Finance Officer - Accounts Payable Public Sector Organisation 15 - 16/hour 3 months minimum Central London Hybrid Working - 2/3 days in the office This opportunity would suit a recent Accountancy & Finance graduate who has gained some practical finance experience through a placement year, internship, or part-time role. It would also be well suited to someone with a few months' experience in a finance or accounts position looking to further develop their skills within a reputable public sector organisation. Manage the Accounts Payable shared mailbox, responding to supplier and internal queries within agreed timescales and escalating high-priority or complex matters where appropriate. Record supplier overpayments accurately and ensure relevant details are communicated to the appropriate manager for further action. Review and resolve supplier correspondence that has not been successfully delivered, updating records and system information as required. Assist the Treasury function with routine daily processing and document export activities. Deliver a high standard of customer service when handling finance-related enquiries from both internal stakeholders and external contacts, ensuring compliance with data protection requirements at all times. Complete allocated mail handling responsibilities on a rotational basis, typically once per week. Support the administration and upkeep of the finance document management system to ensure it remains operational and up to date. Carry out regular checks on invoice upload processes, investigating discrepancies and maintaining associated tracking records and spreadsheets. What you'll need to succeed Degree in Accountancy, Finance, or a related discipline. Ideally, some previous exposure to a finance or accounting environment through a placement year, internship, part-time role, or similar experience. Strong verbal and written communication skills, with the ability to liaise effectively with a range of stakeholders. Proficient in Microsoft Excel, with the confidence to work with spreadsheets, analyse data, and maintain accurate records. Excellent attention to detail and a high level of accuracy. Well-organised with the ability to manage competing priorities and meet deadlines. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Seasonal
Your new role Finance Officer - Accounts Payable Public Sector Organisation 15 - 16/hour 3 months minimum Central London Hybrid Working - 2/3 days in the office This opportunity would suit a recent Accountancy & Finance graduate who has gained some practical finance experience through a placement year, internship, or part-time role. It would also be well suited to someone with a few months' experience in a finance or accounts position looking to further develop their skills within a reputable public sector organisation. Manage the Accounts Payable shared mailbox, responding to supplier and internal queries within agreed timescales and escalating high-priority or complex matters where appropriate. Record supplier overpayments accurately and ensure relevant details are communicated to the appropriate manager for further action. Review and resolve supplier correspondence that has not been successfully delivered, updating records and system information as required. Assist the Treasury function with routine daily processing and document export activities. Deliver a high standard of customer service when handling finance-related enquiries from both internal stakeholders and external contacts, ensuring compliance with data protection requirements at all times. Complete allocated mail handling responsibilities on a rotational basis, typically once per week. Support the administration and upkeep of the finance document management system to ensure it remains operational and up to date. Carry out regular checks on invoice upload processes, investigating discrepancies and maintaining associated tracking records and spreadsheets. What you'll need to succeed Degree in Accountancy, Finance, or a related discipline. Ideally, some previous exposure to a finance or accounting environment through a placement year, internship, part-time role, or similar experience. Strong verbal and written communication skills, with the ability to liaise effectively with a range of stakeholders. Proficient in Microsoft Excel, with the confidence to work with spreadsheets, analyse data, and maintain accurate records. Excellent attention to detail and a high level of accuracy. Well-organised with the ability to manage competing priorities and meet deadlines. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Aug 19, 2026
Full time
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Unico Recruitment London
Borehamwood, Hertfordshire
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Aug 19, 2026
Full time
Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
NEW VACANCY! (PK9368) ACCOUNT MANAGER WEST YORKSHIRE Office Based Monday to Thursday 9am - 5.30pm / Friday 9am - 5:00pm SALARY DEPENDING ON EXPERIENCE (OTE 38K - 50K) + Pension + Benefits Package + 23 Days Holiday + Bank Holidays Rising To 28 Days with Length of Service Benefits: Achievable Bonus Scheme - Team & Company performance based Year End Bonus Growth Shares Personal Development Programmes Personal Accident Insurance 3X Salary Free Life Insurance Private Medical Insurance (Including Family) Free Annual Flu Vaccination Complaints reward scheme 8 Weeks Full paid Maternity Leave Free Cash Plan Salary Sacrifice for Bikes Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema 50 Birthday bonus or the day off Summer Functions & Nights Out My client is one of the UK's leading specialists in packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of a modern production environments. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit an Account Manager to join their team. The role is to work within the Customer Business Manager team to look after their broad range of customers, securing their business and looking to grow relationships and further opportunities with them. You would support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Essential Requirements: Previous Experience in Account Management / Customer Service - Training will be provided on product the products Driving licence - the role will include travel to client sites approx. 4 days per month The Role / Responsibilities: Be the customers first point of contact and represent them internally. Offer a first-class customer service experience by maintaining and developing long term relationships with key customers and accounts across many levels. Visit customers regularly and continuously keep them up to date with market and product updates. Effectively manage customer's stock levels by using forecasts, proactively plan raw materials, explore alternative materials and provide stock recommendations and advice. Develop and implement strategic plans to add value to both the customer and business. Identify ways to grow customer accounts through new business opportunities. Work cross-functionally with the internal team to ensure key timelines are hit and projects are working seamlessly. Requirements: Driving Licence and own transport is essential pool cars are available for customer visits. Have the right attitude and values are just as important to contribute to their high-performance culture. Ability and high willingness to travel to customer account meetings with potential overnight stays. (approx. 4 times a month) Proven experience, skills and knowledge in a Customer Service/Account Manager role. Ability to build strong collaborative relationships both internally and externally with key customers and accounts. Highly customer focused, strong commercial acumen and communication skills. Strategic thinking and planning, with strong decision-making skills. Confident working with key Microsoft Office and ERP applications. Keen management and leadership skills (desirable). Packaging industry experience, skills and knowledge (desirable but not essential).
Aug 19, 2026
Full time
NEW VACANCY! (PK9368) ACCOUNT MANAGER WEST YORKSHIRE Office Based Monday to Thursday 9am - 5.30pm / Friday 9am - 5:00pm SALARY DEPENDING ON EXPERIENCE (OTE 38K - 50K) + Pension + Benefits Package + 23 Days Holiday + Bank Holidays Rising To 28 Days with Length of Service Benefits: Achievable Bonus Scheme - Team & Company performance based Year End Bonus Growth Shares Personal Development Programmes Personal Accident Insurance 3X Salary Free Life Insurance Private Medical Insurance (Including Family) Free Annual Flu Vaccination Complaints reward scheme 8 Weeks Full paid Maternity Leave Free Cash Plan Salary Sacrifice for Bikes Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema 50 Birthday bonus or the day off Summer Functions & Nights Out My client is one of the UK's leading specialists in packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of a modern production environments. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit an Account Manager to join their team. The role is to work within the Customer Business Manager team to look after their broad range of customers, securing their business and looking to grow relationships and further opportunities with them. You would support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Essential Requirements: Previous Experience in Account Management / Customer Service - Training will be provided on product the products Driving licence - the role will include travel to client sites approx. 4 days per month The Role / Responsibilities: Be the customers first point of contact and represent them internally. Offer a first-class customer service experience by maintaining and developing long term relationships with key customers and accounts across many levels. Visit customers regularly and continuously keep them up to date with market and product updates. Effectively manage customer's stock levels by using forecasts, proactively plan raw materials, explore alternative materials and provide stock recommendations and advice. Develop and implement strategic plans to add value to both the customer and business. Identify ways to grow customer accounts through new business opportunities. Work cross-functionally with the internal team to ensure key timelines are hit and projects are working seamlessly. Requirements: Driving Licence and own transport is essential pool cars are available for customer visits. Have the right attitude and values are just as important to contribute to their high-performance culture. Ability and high willingness to travel to customer account meetings with potential overnight stays. (approx. 4 times a month) Proven experience, skills and knowledge in a Customer Service/Account Manager role. Ability to build strong collaborative relationships both internally and externally with key customers and accounts. Highly customer focused, strong commercial acumen and communication skills. Strategic thinking and planning, with strong decision-making skills. Confident working with key Microsoft Office and ERP applications. Keen management and leadership skills (desirable). Packaging industry experience, skills and knowledge (desirable but not essential).
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Aug 19, 2026
Full time
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
