Repairs planner - £17 per hour

Job Title: Repairs Planner
Location: Loughton
Contract: 12-Month Fixed Term (Maternity Cover)
Start Date: January
Rate: 17 per hour

Overview
We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Loughton. This is a 12-month maternity cover position starting in January and offers an excellent opportunity to work within a fast-paced repairs and maintenance environment.

Key Responsibilities

• Scheduling and coordinating reactive and planned repairs for housing stock

• Managing operatives' diaries to ensure maximum productivity and service delivery

• Acting as a key point of contact for residents, handling repair enquiries professionally and efficiently

• Liaising with contractors, supervisors, and internal teams to ensure jobs are completed within agreed timescales

• Monitoring job progress, updating systems accurately, and resolving scheduling issues

• Ensuring repairs are delivered in line with service level agreements and customer satisfaction targets

Skills & Experience Required

• Previous experience in a Repairs Planner, Scheduler, or similar coordination role

• Background in social housing, property services, or maintenance environments preferred

• Strong organisational and time-management skills

• Confident communicator with excellent customer service skills

• Ability to work well under pressure and manage high volumes of work

• Competent IT skills, with experience using scheduling or repairs management systems

What's on Offer

• 17 per hour

• 12-month fixed-term contract (maternity cover)

• Office-based role in Loughton

• Opportunity to join a supportive and professional team

If you are an experienced Repairs Planner available to start in January and looking for a fixed-term opportunity, we would be keen to hear from you.